1

WELCOME TO THE CCSI FLEXICOM

PRESENTATION

2

…the flexible way to communicate

3

Brief History…

4

CCSi/ECI Telecom

• World leader communications• ISO 9001 award for manufacturing

excellence• More than thirty years of experience• Products sold worldwide

5

• Broadband & Narrowband• Digital Cross-Connect• Fixed Wireless Local Loop• IP Telephony• Optical Networks• Business Systems

6

Coral

• First distributed microprocessor-based communication system

• Intel-based architecture• Three distinct components: CPU, matrix

and gateways (station or trunk)

7

Coral

• Enhanced and migrated platform as technology has evolved

• Seamless and upgradeable from 12 to more than 6,000 ports

8

“The Application Server”

FlexSets

Conference BridgeCAP

Voice ProcessingWireless

ACD

FlexCT Applications

Networking

CommunicationProtocols

QSIGIPCT

CSTA

ECI Chan

nel

Applications

The Foundation

10

What is a Coral FlexiCom?

IP-enabled platform• Allows customers to

bridge the chasm from traditional to IP-packet switching

11

Coral FlexiCom

• FlexiCom 200

• FlexiCom 200E

12

Coral FlexiCom

• FlexiCom 400

• FlexiCom 400V

13

• FlexiCom 5000• FlexiCom 6000

Coral FlexiCom

14

FlexiCom

• Scaleable – 12 to 6,000 devices or terminals• Single or multi-node operation• Supports circuit or packet switching• Wired or wireless telephone support• Continues to migrate to new technology

15

FlexiCom 6000

• New Coral Common Control• Timeslot expansion• Hot Standby options

16

FlexiCom 6000

• New ATS Common Control (Advanced Telecom Server)

19

FlexiCom 6000

• New hardware components:–Control Shelf & PCI Backplane–MCP-ATS–CLA–16/32GC–XMM-Mirror Memory Expansion–PB-ATS–GC/PB-ATS Interface

20

New Group Controllers

• 16GC –2,048 time slots–Single/Dual Control

• 32 GC –4,096 time slots–Single/Dual Control

21

Coral FlexiCom 6000

• Busy Hour Call Attempts (+200,000)

22

MCP-ATS

• Industry standard Compact PCI bus interface CPU

• Industry standard PC compatible

23

MCP-ATS

• 200Mhz – 330Mhz Pentium processor• Memory of 8Mbyte – 256Mbyte• L2 Cache – 512Kbyte

24

Applications

• Mission critical voice applications –Contact Centers –Hospitals –Government

• Non-blocking applications• High traffic applications

25

Compatability

• Existing Coral III high-density cabinets

• All existing Coral peripheral cards, hardware and software

• All existing Coral telephones and terminals

• All existing features, functions and applications

26

• Next step in digital voice terminals

120

280

120S

Soft-Keys

280D with 40B

280S with 40B

32

What’s in it for you?

• High traffic capability• Enhanced reliability• New features & functions• Updated image at desktop• Reduced investment

33

Tools for communications

FlexSets

Conference BridgeCAP

Voice ProcessingWireless

ACD

FlexCT Applications

Networking

CommunicationProtocols

QSIGIPCT

CSTA

ECI Chan

nel

The Application Server

Applications

The Foundation

35

What’s all the fuss about?

• Solves a common customer concern

36

What’s in it for you, the customer?

37

CoralVIEW Suite

Windows-based software with

advanced GUI for Coral FlexiCom

programming and maintenance

38

CoralVIEW Programming Tools

• Configuration and Database management system

• Aimed at two user groups:–Dealer technicians

Service, Installation, Super techs

–End user’s administrator

39

40

CoralVIEW Administrator

• Based on the CoralVIEW Designer• Graphical User Inteface• Allows access to most commonly

needed areas of programming• Protects sensitive areas of the

Coral

41

Areas of Access

CoralVIEW Administrator allows changes to the following:

1. Station definitions

2. Station features3. Station button programming4. Public libraries5. Private libraries6. Port list names7. System time and date

42

CoralVIEW Administrator

• Areas of display only–Hardware Abstract Layer (HAL)

What is this?Graphical map

–Class of Service

43

CoralVIEW Administrator Features

• Multiple user definition• Log file for programming activity• On-line help feature

– Limited to items contained in administrator

44

45

CoralVIEW Designer

46

Designer Explorer Component

47

Designer Main Screen

Body

Explorer Interface

Short CutsToolbars and

Menus

48

User Privileges

49

Cabinet View

50

Trunk Management

51

Designer Button Programming

52

Port List

53

Feature Control

54

Activity Logs

55

Wizards

56

Wizards

57

Numbering Plan

58

Visual and Audible

Push here

59

Reporting Mechanism

60

Architecture

Designer

RMI-Modem

Designer

RMI -Local

KB0

Designer

Remote

61

Benefits

• Programming–Faster–Easier–Remote or On-site–On-line reporting

• Technicians–Assisted by application

62

Benefits

• Wizards• On-line help• Search and sorting capabilities

63

Two Types of Designer

• CoralVIEW Designer– Single site administration– Locked to single SAU number

• CoralVIEW Designer Pro– Multi-site administration– Dealer Service and Customer MIS

64

Operating Systems

• Designer and Designer Pro– Windows NT Workstation/NT/2000

• Administrator– Windows 95/98/ME/2000/NT

65

Summary of CoralVIEW Family

• CoralVIEW Administrator• CoralVIEW Designer• CoralVIEW Designer Pro

Tools for communications

WELCOME TO THE CCSI FLEXICOM PRESENTATION…the flexible way to communicateBrief History…CCSi/ECI TelecomCoralCoralThe FoundationWhat is a Coral FlexiCom?Coral FlexiComCoral FlexiComCoral FlexiComFlexiComFlexiCom 6000FlexiCom 6000FlexiCom 6000New Group ControllersCoral FlexiCom 6000MCP-ATSMCP-ATSApplicationsWhat’s in it for you?The FoundationWhat’s all the fuss about?What’s in it for you, the customer?CoralVIEW SuiteCoralVIEW Programming ToolsCoralVIEW AdministratorAreas of AccessCoralVIEW AdministratorCoralVIEW Administrator FeaturesCoralVIEW DesignerDesigner Explorer ComponentDesigner Main ScreenUser PrivilegesCabinet ViewTrunk ManagementDesigner Button ProgrammingPort ListFeature ControlActivity LogsWizardsWizardsNumbering PlanVisual and AudibleReporting MechanismArchitectureBenefitsBenefitsTwo Types of DesignerOperating SystemsSummary of CoralVIEW Family