Welcome to OpenAthens workshops Feb Mar 2009
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Transcript of Welcome to OpenAthens workshops Feb Mar 2009
Purpose of the day
• Learn about and see the latest developments for OpenAthens
• Preview OpenAthens LA 2.0
• See the improvements to simplify and ease the use of OpenAthens Managed Directory for Athens Administrators
• Learn about the usability developments and new tools for helping you to help your staff and students in the MyAthens interface
• Find out about pricing of annual subscriptions from August 2009 and your next steps
The team
Keith Dixon – AIM Manager
David Orrell – Identity Systems Architect
Tom Demeranville – Senior Software Engineer
Sarah Quintin – Software Engineer
Simon Timms – Application Support Engineer
Agenda for the day
11.00 Intro and Welcome – Stephen Butcher
11.10 The current situation, satisfaction & intentions - Andrew
11.20 Moving forward with OpenAthens – Keith
11.50 Getting support for OpenAthens – Simon
12.10 Overview of the PM workshops – David/Tom
Agenda for the day … cont
12.15 Lunch and networking – ALL
13.00 - 14.00 Workshops :
Breakout session 1:
13.00 An introduction to OpenAthens LA 2.0 – David
Breakout session 2:
13.00 Administration Tools – Tom
13.30 MyAthens Future Directions - Sarah
Final session
14.00 Questions and wrap up - ALL
eduservCurrent situation, satisfaction and institutional intentions for 2009/[email protected]
OpenAthens
• 351 institutions subscribed to OpenAthens– 60% FE Colleges
– 40% HEIs
– 28% subscribed for 3 years
Satisfaction
• Research conducted Dec 08
• 90% satisfied with the service
• 90% were quite likely/very likely to recommend
The detail!
Poor/Very Poor
%
Neither %
Good/Very Good
%
Don’t Know %
Track record 0 7 90 3
Experience in HE/FE 0 0 97 3
Customer focus 3 10 82 3
Innovation 0 21 69 10
Technical leadership 0 24 66 10
Specialised knowledge 0 10 86 3
Explanation of technical issues 3 14 80 3
Ongoing maintenance 7 3 87 3
Value for money 7 17 68 7
Ongoing communications 10 7 80 3
Technical Support 7 17 72 3
Invoicing 3 17 52 28
Non-tech help 0 25 65 10
Intent Survey Jan 2009/10
• Advantages of OpenAthens
– Familiarity
– Continuity, no additional work for the Library
– Simple and easy to use and administer
– Usage statistics
– Participation in UKAMF
– Access to Shibboleth resources
– Access to non-Shibbolised resources
Intent Survey Jan 2009/10
• Advantages of OpenAthens
– Do not have to develop in-house IdP
– Minimal impact on internal IT
– Access to online resources off campus
– Good value
– Peace of mind
– Support
– Enables a smooth transition to local authentication
Intent Survey Jan 2009/10
• Perceived areas for improvement– Service desk response
– Promoting non-Athens resources on MyAthens
– Reliability
– Subscription fees
Intent Survey Jan 2009/10
• Perceived areas for improvement– Confusion between accessing Athens &
Shibboleth resources
– Issues accessing Shibboleth resources
– Lack of statistics for Shibboleth resources
– A password that matches existing student login/ID
Intent 09/10
Do you intend to subscribe in 09/10? %Definitely will 42Almost certainly 21Probably will 20Might not 14Definitely not 3
Suggests between 63% and 97% will subscribe= between 221 and 340 institutions
Reasons for subscribing / not
• Subscribing– Lack of skill/time/budget to implement & support Shibb
– Happy with OpenAthens
– Access to Athens resources
– OpenAthens LA 2.0
• Not– Have a functioning Shibboleth Idp
– Proxies/IP authentication
Resources
Ave
How many resources do you subscribe to? 265
Athens 62%
Shibboleth 40%
Other 8%
State of flux, mixed bag for the foreseeable future
Institutions need a solution that is flexible and adaptable
eduserv
Delivering the benefits of IT for
learning and research
Your ideas and feedback are welcome
A bit of history
• 1988 shared service initiatives within HE/FE
• Eduserv est 1999 - registered charity
• Eduserv Foundation est in 2003
A shared service success story!
Our purpose
To realise the benefits of IT for
learning and research
Fulfilling our purpose
• Sustainable shared services– Licenence Negotiation
– Access and Identity
• Funding & disseminating R&D
