Welcome to Hahn Air One GlobeOne Globe – One TicketOne Ticket

Welcome to Hahn Air

One Globe – One TicketOne Globe One TicketASTA | 16 November 2011 |

Welcome to Hahn Air 17 November, 2011 0

Speaker

►Steve Beck

Director Global Account ManagementNorth America


Content

►A little excursion...► Travel agents in the past► Travel agents today►Selling Air: The workflow►Reservation Pricing Ticketing►Reservation, Pricing, Ticketing►Hahn Air the Ticketing Expert►Hahn Air story►Hahn Air’s Benefits and Services►How do You benefit from Hahn Air?


Let’s start with a little excursion...


Travel agents in the past

►Make offer to customer►Sell offer to customer►Sell offer to customer►Content organised by specialists►Uniform pricesp


Travel agents today

►Content available through GDSGDS Other electronic media

►Content available to customer


Selling Air: The workflow

Consulting Reservation Pricing Ticketing InvoicingConsulting Reservation Pricing Ticketing Invoicing

Sales Service chargeFulfilment

Investment of time & effort


Selling Air: The workflow


Sales Service chargeFulfilment

Investment of time & effort

I f lfil t l ibl i GDS?Welcome to Hahn Air 17 November, 2011 7

Is fulfilment always possible in GDS?

Reservation, Pricing and Ticketing


Airline must Airline must Airline must participate in

GDSfile fares participate in

ARC

Reservation is possible regardless if pricing/ ticketing is possible


regardless if pricing/ ticketing is possible

Ticketing

If ticketing is NOT possible

TravellerTravel agentI t d ti & ff t E t ti t tInvested time & effort

NO electronic ticketNO service charge

Expectations not met


NO electronic ticketNO service charge

Problems with ticketing

Ticketing is not possible, because►Airline is not member of ARC or BSP►Airline is not member of ARC or BSP

Single Airline Ticketing

►Combination of airlines cannot be issued on one single document

M lti Ai li Ti k ti Multi Airline Ticketing


Your solution: Hahn Air the Ticketing Expert

Use Hahn Air Validating Carrier Services for►Single Airline Ticketing►Single Airline Ticketing►Multi Airline Ticketing


Hahn Air the Ticketing Expert

A simple ticketing processFour easy steps in your GDS to issue on HR-169Four easy steps in your GDS to issue on HR 169

1. • Book flight segment(s) and complete booking

2. • Quick Check airline(s) on www.hahnair.com

3. • Get fare quote using Hahn Air as validating carrier

4 • Issue electronic ticket on HR-169


4.


►No HR segment required in HR-169 ticket►No additional agreement needed►No additional agreement needed►No HR service fee for credit cards



► 190 markets (BSPs/ ARC)►Available for 85 000 IATA and►Available for 85,000 IATA and

IATAN travel agents►All major GDS worldwide►More than 250 airlines


Hahn Air story

► 1994 founded as a regional carrier in Germany► 2000 official start of Hahn Air’s ticketing platform► 2000 official start of Hahn Air s ticketing platform ► 2001 IATA membership► 2008 moving to 100% e-ticketing; operating industry‘s g g; p g y

leading universal E-Ticketing platform► 2011 „Your Ticketing Choice – Our Commitment 2011“

i i iti ti f t l i ld idservice initiative for travel agencies worldwide


Hahn Air’s Benefits and Services

►Websitewww.hahnair.com



►Quick Check prior to ticketing on HR-169 for

▶ Single Airline Ticketing (most partners)(most partners)

▶ Multi Airline Ticketing (all partners)



►Airline profiles



►Route Maps



► Ticketing Assistant


How do You benefit from Hahn Air?

2. Partnership

►Waive your Debit Memo



3. Security

► Insurance against insolvency



4. One-Stop-SupportLocal Hahn Air SupportLocal Hahn Air Support►Phone: 1 877 HR169HR (+1-877-471-6947)►Phone: +1 - 612 -208 -1269► eMail: [email protected]



►Register today!


Coming soon…Enhanced One-Stop-Supportp ppGlobal Hahn Air Service Desk

►Available 15 hours a day, 9:00 a.m. to midnight CET►Support in 6 languages:

English, Spanish, Portuguese, French, Italian, and German►Phone: 1 877 HR169HR (1-877-471-6947)► M il i @h h i► eMail: [email protected]►Website: Request Form


Thank you for attending todayThank you for attending today

Steve BeckSteve Beck

b k@h h [email protected]


Welcome to Hahn Air One GlobeOne Globe – One TicketOne Ticket

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