Welcome to eDrink

a powerful tool to enhance the bar experience

Group 8

Chau Le

Dustin Preisler

Ali Memarsadeghi

Luan Nguyen

Presentation Overview

Problem and Solution Representative Tasks Design Evolution Demonstration UI Description Future Possibilities

– Wants: spend time socializing with friends have a few drinks

– Doesn’t Want: stress of moving through the crowd wasted time waiting in the line wasted time getting the bartenders attention

Ordering drinks from bartenders in a crowded bar is both time consuming and stressful

The Problems For The Patron:

– Wants: serve drinks efficiently maximize profits increase customer satisfaction

– Doesn’t Want: clustering of patrons in bar line inefficient use of bartenders time taking orders

Crowded bars serve drinks less efficiently to their Patrons

The Problems For The Bar:

Our Solution: eDrink

• Touch screen kiosk based application• BarCard swiping allows you to track order throughout bar• Order queue place holder, allows you to order while in line

Kiosk based automated ordering system

Our Solution: eDrink

For Patron:– eliminates lines– eliminates order urgency– eliminates wait– allows more time for

socializing– provides better order

control

For Bar:– increases order capacity– easy menu modification– gets rid of need for order

taking– allows bartender to focus

on making drinks

Bridges the gap between the Patron’s needs and theBar’s desires

Medium Task:Cancel An Item

Hard Task:Order A Custom Drink

Easy Task:Order A Beer

Representative Tasks

most basic task expect of system

first steps in using program

order screen functionality

requires specific cancel choice

most advanced task

requires choosing specific options

Design Evolution: Lo-Fi

User Needs Not Met– wait line vs wait time

confusing to users– not easy enough to cancel

a single item– required to stay at table

Changes Implemented– decided on wait line #– implemented a cancel

button for each item– discussed possible ways

to allow for mobility

Lo-Fi Prototype Hi-Fi Prototype

Design Evolution: Hi-Fi

User Needs Not Met– confusing wording for

paging through menu

Changes Implemented– used arrows to page

Hi-Fi Prototype Final Implementation

Design Evolution : Hi-Fi

User Needs Not Met– too easy to cancel entire

order

Changes Implemented– created a confirmation

popup for cancel too

Hi-Fi Prototype Final Implementation

Design Evolution : Hi-Fi

User Needs Not Met– NO HELP!!!!

Changes Implemented– added help button on

every screen

Hi-Fi Prototype Final Implementation

Help?

Design Evolution : Hi-Fi

User Needs Not Met– still required to stay at table– can’t divide the check on an

order

Changes Implemented– for mobility and check division use

BarCard card swiped to place, check, or cancel

order at any kiosk in the establishment

Hi-Fi Prototype Final Implementation

Demonstration

Final Implementation What Does It Do?

eDrink allows you to place orders from anywhere in the bar

eDrink allows you to check your order status eDrink allows you to modify or cancel your

order at anytime before it is physically served

Final Implementation How Does It Work?

eDrink uses touch screen kiosks like the clio placed throughout the bar to allow Patrons to place orders on a central order queue

eDrink’s hardware back end would consist of a server with an order database and a few screen terminals behind the bar

eDrink is written in Java and is therefore usable on many platforms

Final Implementation What Is Missing?

eDrink’s hardware back end is unimplemented eDrink’s swipe feature is Wizard of OZ’ed

Future Possibilies

eDrink’s could gather statistics for bar’s about what is being ordered daily

eDrink’s swipe feature could include some form of ID checking and billing

Questions