Welcome to Beauticontrol - Team Ostwinkle · 2017. 4. 10. · 3 for Each Spa Guest Lunch Cooler 2...

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Welcome to Beauticontrol MISSION STATEMENT: WE ARE THE COMPANY THAT BELIEVES IN HEALTHY, GOOD-FOR-YOU BEAUTY THAT CELEBRATES EVERY WOMAN, THAT INSPIRES YOU AND WORKS FOR YOU NATURALLY Script Page 1

Transcript of Welcome to Beauticontrol - Team Ostwinkle · 2017. 4. 10. · 3 for Each Spa Guest Lunch Cooler 2...

Page 1: Welcome to Beauticontrol - Team Ostwinkle · 2017. 4. 10. · 3 for Each Spa Guest Lunch Cooler 2 12oz. Spray Bottles BC Facial Towels, Spatulas and or Qtips 1 for each guest and

Welcome to Beauticontrol

MISSION STATEMENT: WE ARE THE COMPANY

THAT BELIEVES IN HEALTHY, GOOD-FOR-YOU BEAUTY THAT CELEBRATES EVERY WOMAN,

THAT INSPIRES YOU AND WORKS

FOR YOU – NATURALLY

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What You’ll Need:

Your Kit

Washcloths 3 for Each Spa Guest

Lunch Cooler

2 12oz. Spray Bottles In Different Colors

BC Facial Towels, Spatulas

and or Qtips 1 for each guest and 3 for you

Small Trash Bags

Poop bags work well

Spa Mirrors or the guests

phones 1 For Each Guest

Item# 21470

Spa Gel Neck Wrap

1 to share

9623 & #20690

Item #15464

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#19150 Extra

brushes for

Professional

Tool

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Get Supplies Ready:

•Wet washcloths, wring out and put in large Zip-Lock bag. Microwave 3 minutes and place in

lunch cooler to keep hot.

• Filll 1 spray bottle with water and 1 with water and face wash and mark them as such. Put a

teaspoon of facial cleanser in the one you mark as “face wash” and fill half way with warm

water (you can re-use these for several spas)

• Warm Neck Wrap for 2 minute. Massage it to circulate heat and microwave for 1 to 2

minutes based on how long you need it to keep warm.

*Tip – make sure to launder washcloths in perfume free/dye free wash detergent so no one has reaction to chemicals in detergent.

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Set the Table:

Arrive about 30 minutes before start time.

Set your table like this picture.

Every Guest Gets:

•Mirror or their phones

•Paper Towel as Placemat (or Towels)

•2 Paper Towels Folded As Napkins if at the table

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Start With Cleansing

• “Thanks for coming tonight! My name is ------. We are going to have a lot of fun tonight! I LOVE my JOB!! Because every time I go to work I end up at a spa!!! I know we all love

spas right?

Tell me…what are the two main reasons you do not go to the Day Spa every week… and take the family?....they will answer, money and time...

That is why we do spas. We will help you turn your home into a spa that the whole family will enjoy!”

• Ask guests if anyone has skin irritated by exfoliation or heat

• Those who say “Yes” to above may have Rosacea - so skip exfoliating polish on them

• Give everyone a little spritz of spray bottle with Facial Cleanser in to a warm BC Facial towel and those without sensitive skin a little

exfoliating polish

• Have them apply to their face and spray more soapy water into their hands as needed for more moisture

• Give everyone a nice warm towel to rinse…those with sensitive skin: shake towel out until room temperature

Note: Throughout your spa Discard used towel into plastic bag to keep moisture off hostesses table

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Now For Masks:

Apply Green Tea Masque on everyone’s wrist, and tell them not to rub until

everyone has it (put about 1 teaspoon on wrist)

•Have the rub to show how it warms… then have them stop and repeat.

•Then go around with spray bottle of water. And have the rub again with water.

•Clean off with BC facial Towel that was also used for cleanser.

•Give each guest Lip Apeel on Q Tip

and have them apply like white lipstick

*TIP – If they don't feel the warmth of green tea mask it is because their skin is very dry.

No worries just apply water -just have fun!

What Are These Treatments Doing?

The Green Tea Mask is opening the pores with its warmth so you can get a deeper cleanse. Additionally it has an emulsifying effect on

the skin – which softens it.

Lip Apeel adheres to the dead cells on our lips

and when dry with help removes them without

tearing delicate lip tissue

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Microderm Apeel

“While Lip Apeel is drying…How about we try one

more facial treatment on the back of our hands?”

•Take about ¼ teaspoon of Microderm Apeel and

place it on the back of ONE hand of each guest

•Spritz hand with water spray bottle

•Hand guest buffer and have them buff the back of

ONE hand, then hand off to next guest

•Wipe with paper towel and a little more water

•Compare back of the hand that was not treated and

the hand you used the Microderm Apeel on….”what

difference do you (guests) see?”

What Is This Treatment Doing?

The Microderm Apeel is a combination of

microdermabrasion and a gentle fruit acid peel. The microderm crystals offer a

deep exfoliation, which helps remove black heads, even

out skin tone, smooth scaring and discoloration. The fruit acid peel helps to loosen the glue that holds

dead and dying cells together so that they slough

off easily with buffer. The buffer can be used with a

cleanser for a deeper clean.

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Removing Lip Apeel

“As you hold over the towel take a dry

finger and rub off the Lip Apeel from your

lips.”

Give each guest ¼ the size of a pea of

our lip balm in the top of the Lip Apeel.

Tell them to apply it to their lips.

Explain benefits.. Then ask guests, “How

does your lips feel?”

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What Is This Treatment Doing?

Explain to them that “our Lip Apeel has both the exfoliator in the bottom and the balm in

the top of one container. The white stuff in the bottom is called a gommage. Gommage is

French word that means to erase and a gommage is an exfoliant that you apply wet, let dry, and rub off. If you get a lip treatment in a

day spa, it can cost $25 - $35 for just one treatment. This tiny jar does 70 treatments!!!”

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Instant Manicure

“Who would love to have silky hands? GREAT! That is what you will

have in the same amount of time as it takes to wash your hands!

No need to remove your rings and it will shine them too!”

•Take about ¼ teaspoon of the Spa Manicure scrub and place it

palm of ONE hand of each guest (do not wet until they have

scrubbed a bit. Oil can go to work most effectively if hands are dry.

•Have guests “rub your hands together , massaging scrub into

fronts and backs of hands paying special attention to cuticles.

Keep rubbing as salt will melt away!”

•Spritz with water as the keep scrubbing.

•Have guests nest hands in one another and wrap

with a warm towel. When towel cools, blot dry with washcloth

removing remaining salt crystals.

What Is This Treatment Doing?

The Spa Manicure contains 7 essential oils (tea tree, eucalyptus, avocado,

peppermint, etc) and dead sea salt. It is exfoliating while

moisturizing. No need to even put the lid on it as it will not evaporate. Keep it at the kitchen sink to use after cleaning kitchen. To always have silky hands use EVERY DAY! Little Kids cant

get into it at the kitchen sink but adults can!

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If you do not have this tool, skip to the next page.

TIP-When I demonstrate this tool at my spas, I typically sell 1 per spa. It’s a good

investment for your spa bag.

Use only on clean, dry skin.

Read some of the uses listed on the right and then allow guests to pass it around the table, trying it on the back of their hand

and/or their cheek.

“Did you know day spas charge $100 - $150 for 1 facial with a tool like this.?”

“The tool leaves a scent similar to outdoors

when it rains, because it is creating an ozone on the surface of our skin”

Optional:

Item #20916

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Tonic and Toners

Pour a little Tonic on a BC Facial towel

•Have them apply the Tonic on their face, avoiding eyes and lips

•Asks guests, “Why do you think we need tonic?”

•Regardless of answers, tell them: “Those are all good answers. The main reason we use

tonic is to balance the PH of our skin. Why do we care about PH balance? Because we

have an acid mantle, the thin layer, on the surface that helps protect our skin. It is our

final barrier between us and pollution and sun damage. If you don’t keep your skin’s PH

balanced, then that acid mantle can break down and leave you vulnerable to

accelerated aging and sun damage”.

•Tonic is the most important part of your skin care regimen.

•We have 6 different tonics to serve all skin types. NO worries…. I will help you get the

one best for YOU! Or others in your family!”

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Moisturizer And Line Fillers (pass this picture)

•“Now we are going to try moisturizer on one side of your face

and a line filler on the other so you can feel the difference

between the textures.”

•Give each guest ½ the size of a pea of our Day Time

moisturizer to put on one side of their face.

•Give each guest 1 dropper or a squirt of our Line Minimizing

Serum (we have several, you can use the Day Serum that

came in your kit)

•If you have it, give each guest a tiny amount of Eye Serum (apply some to the end of a spatula) to place on ONE eye so

they can see and feel the difference.

I use Extreme Eye Serum # 21075 because it has results in 15

min or less. It can feel warm on eye, that’s normal

Moisturizer

Day Serum

Extreme Eye

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Moisturize hands

•“Now that we have moisturized your face and lips, we are going

to do the same for your hands.”

•Give each guest a pea size amount of the Extreme Repair Hand

Creme. Tell them that “combined with our instant manicure scrub,

the two products together have a guaranteed 3 wash memory.

Which means you can wash your hands at least 3 times and

maintain the same moisture you feel right now.”

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What Is This Treatment Doing?

softens and smooths your

hands while delivering moisture to protect against

skin dehydration and the signs of future.

It also exfoliate dead surface cells, provides hydration and draws moisture into the skin

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•“How does everyone skin feel? Now I’m going to quickly go over what we

did today.”

•“I know we played with a lot, but you don’t need 20 steps to take care of

your skin. However, everyone needs at least 3 to maintain healthy skin.

Cleanse, tone and moisturize. Beauticontrol has 6 basic skin care regimens

that mix and match to make 36 possible different combinations – we can

match you perfectly to what you need for your skin! We have skin care sets

that will last you up to 6 month or some products a couple of years, starting at

only $99!”

•“How about that yellow mask that warmed up on your skin – it’s my personal

treat when I’ve had a rough day - well worth the price of $26.”

•Do you like how your hands and lips feel? You can achieve those results

whenever you want it for pennies on the dollar for what you’d spend at a day

spa....and in the comfort of you own home. Our Lip Apeel and Instant

Manicure have been top sellers in our company for decades…and you can

get both for under $60!”

The Close - Maintenance

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The Close - Repair

•“Now I want to talk about repair and why we offer unique and special products”

•“Our line fillers that we used today have patented ingredients. Any product in our line that

has the words tight, firm and fill has Hyaluronic acid in a patented form. This is an acid that occurs in our bodies naturally….but we produce less as we age. It’s purpose it to draw

moisture. It pulls moisture from the lower layers to the upper levels and fills fine lines and

wrinkles. Leaving the skin more youthful looking.”

•“Here’s the catch: Normally hyaluronic acid will not absorb topically because the

molecule is too big for our skin cells to absorb. Beauticontrol has the patent on a specific

process where we dehydrate and twist those molecules…making them smaller, so they

can absorb and do their magic!”

•Peptides: “These are incredibly effective with helping our skin gain and maintain elasticity.

However, many product lines only offer peptide products with trace amounts. With

Beauticontrol when we offer a product with peptides we include maximum legal limits

without a prescription – that means ours work!”

•“We also have out amazing Ozone Tool and Microderm Apeel….these products can

completely change your skin…just look at this picture!”

•“Basically, for fractions of what you would spend in time and money we can help you get

the results you want for your skin…just let me know what’s your biggest skin care challenge

and I will help you reach your skin care goals!”

Results After JUST ONE Treatment of Microderm Abrasion, Oxygen Zone Tool, BTX, TFF Extreme

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•“You can sign up for a wholesale account like I did and get access to my discount.” (show your kit). “You get $300 worth of products for only $99+tax/shipping…sent straight to your door.”

•“You can host a spa in your home – you get discounts and goodies! Plus, we offer different types of spas; along

with skin care like we did tonight we also have - glamour , relaxation and anti-aging spa.”

•“Or you can purchase from me! I have specials tonight I will text you my sent sheets now.. “

•“Just so you know a little about our company; we’ve been around for nearly 4 decades, we’re based in Dallas,

use the highest possible grade of ingredients (pharmaceutical grade), we’ve received the Dallas green award

repeatedly because we recycle our own water for our lab, and have numerous awards and recognitions

nationwide for our cutting edge skin care technology.”

•“Plus – when you buy from me, you truly shop local…money goes back to our community and helps my family

– so thank you for being here!” (tell them 5 quick things about yourself…so they get to know you too)

The Close – “How To Replicate What We Did Today”

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FAQs What If someone gets red, says “this is burning” or has a reaction: First of all DON’T PANIC this is a) uncommon, b) people can be allergic to anything and it can happen anywhere, even at a doctors office – it doesn’t mean you did something wrong or our products are bad. I’ve had people who where allergic to aloe – one of the most soothing things on the planet. Simply stay calm, have then rinse their face and apply our “calming fluid”* (*see next question for more info) What to use on people who are extremely sensitive: First, when people tell me they are sensitive I ask “tell me about that, what does your skin react to?” If they tell me things like “everything but water stings or burns,” or something to that effect I will use our sensitive skin care on them…I keep a Skinlogics Sensitive Starter Set # 21022 (cost $18 – this set included the *Protective Calming Fluid mentioned above) in my spa bag for just such an occasion. Be careful: a lot of women will say they are sensitive (9 our of 10 in my experience), however, when asked how this sensitivity displays itself they often aren’t sure or give examples like “well Maybelline broke me out” (our products have a much high quality ingredients than Maybelline), or “Thai food doesn’t agree with me,” or “Hallmark commercials make me cry.” Our BC Spa Facial skin care works on 99% of the people I meet even if they say they are sensitive. Do we sensor at spas: Yes, absolutely, I typically simply ask if guests are sensitive before beginning spa, then ask my qualifying question above and then proceed with one type of cleanser, toner and moisturizer to simplify my spa…however, at the end if they want to purchase skin care, then you can ask more about their skin and sensor them to make sure you order the correct product for them. Or you can use the Skincare Regimen Selector Sets-US/CN # 22338 $25 What if someone wants to sign up: Sign her up right on the spot using a laptop, iPad cell phone or consultant agreement (you can print one on beautinet>business tools>forms on file>recruiting) – I ALWAYS HAVE ONE WITH ME EVERYWHERE I GO. Tell that person (once he or she has filled out their form online or on paper application that we have a great orientation we provide once he/she gets her kit. It’s called BeautiYou. We want to go through the box and make sure he/she knows how to use everything, and just for attending they get a Microderm Apeel and Buffer for FREE! Find out what date works for them and register them immediately. Is there anything else I need for my spa: Yes, you’ll need a folder for each guest, and order forms, a set sheet (NOTE: a set sheet is a sheet with the items you demonstrated with prices – you can get this from your recruiter or director , create it yourself, or you could even use our catalog as long as you tab the pages with items you used that night so you aren’t having to flip back and forth looking for correct page numbers.), pens, applications (in case someone wants to sign up), a catalog. Mainly a good attitude. Expect respect and a positive outcome.

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