Welcome Mediators

2 ADR: Options and Opportunities

Welcome Mediators

Dear Friends and Colleagues:

Welcome to the DRC’s 27th Annual Conference, ADR: Options and Opportunities. We are excited to provide you with a forum for enhancing your skills and knowledge regarding alternative dispute resolution, especially as our world continues to demonstrate a need for professionals who can promote civil discourse and peaceful options to resolve disputes in all aspects of life.

With the surge of baby boomers turning 65 which began in 2011, it is anticipated that the elder population will double from the year 2008 to 2030. To empower you to meet the needs of this population, we are providing a five-part training on Elder Law Mediation and Shared Family Decision Making as well as sessions on guardianship mediation and eldercaring coordination.

The Friday afternoon plenary on cybersecurity for mediators and the Saturday morning plenary regarding ethical considerations in online dispute resolution will provide information you need as you support the Florida Judicial Branch’s goal to “provide the use of innovative and effective problem-solving courts and alternative dispute resolution processes.”

We appreciate your contribution in serving the people of Florida by encouraging and facilitating the resolution of disputes.

Peace to you,

2

327th Annual Conference

Agenda-At-A- Glance

Thursday, August 15, 2019 1:00 PM – 5:00 PM Pre–Conference Training (IPV) Palazzo Ballroom Salons A-C 4:00 PM – 7:00 PM Conference Registration Check–In Grande Registration Area 5:30 PM – 7:00 PM Welcome Reception Palazzo Ballroom Salons D-H

Friday, August 16, 2019 6:30 AM – 7:30 AM Wellness Activity: Yoga Citrus Garden (Lower Level) 7:30 AM – 5:30 PM Conference Registration Check–In Grande Registration Area 7:30 AM – 8:30 AM Breakfast Buffet Provided Mediterranean Ballroom 4-8 8:30 AM – 10:15 AM Opening Plenary & Keynote Mediterranean Ballroom 4-8 (2.1 CME, General) 10:15 AM – 10:30 AM Break 10:30 AM – 11:45 AM Workshop Session A (1.5 CME) 11:45 AM – 12:45 PM Lunch Provided Mediterranean Ballroom 4-8 1:00 PM – 2:15 PM Workshop Session B (1.5 CME) 2:15 PM – 2:30 PM Break 2:30 PM – 3:45 PM Afternoon Plenary: Cybersecurity Mediterranean Ballroom 4-8 for Mediators (1.5 CME, IPV) 3:45 PM – 4:15 PM Refreshment Break Mediterranean Ballroom 4-8 4:15 PM – 5:30 PM Workshop Session C (1.5 CME) 6:00 PM – 7:00 PM Wellness Activity: Yoga Citrus Garden (Lower Level)

Saturday, August 17, 2019 6:30 AM – 7:30 AM Wellness Activity: Yoga Citrus Garden (Lower Level) 7:30 AM – 8:30 AM Breakfast Buffet Provided Mediterranean Ballroom 4-8 8:30 AM – 9:45 AM Ethics Plenary (1.5 CME, Ethics) Mediterranean Ballroom 4-8 9:45 AM – 10:15 AM Break 10:15 AM – 11:30 AM Workshop Session D (1.5 CME) 11:30 AM – 12:15 PM Lunch Provided Mediterranean Ballroom 4-8 12:15 PM – 1:30 PM Workshop Session E (1.5 CME)

Please wear your name badge to all conference events.


Workshop-Schedule-At-A-GlanceFriday, August 16

10:30 AM – 11:45 AMWorkshop Session A

Yes! Human Trafficking is Here in Your World: Identifying and Disrupting Modern-Day Slavery

(IPV CME) Repeats Session C

Leadership Skills for Mediators: The Thomas-Killman Conflict Resolution Model

(General CME) Repeats Session B

Communication Access: Court Interpreting Services With Alternative Dispute Resolution (ADR) Services

(Cultural Diversity CME) Repeats Session B

Third-Party Funding: The Elephant Not in the Room (Ethics CME)

Repeats Session C

Settlement Options for Dividing Emotional Assets in Divorce Mediation (Family CME)

Repeats Session B

Collaborative Practice and Mediation: Sisters, Cousins, or Just Friends?

(General CME) Repeats Session B

Mind the Gap: Ethical and Complete Family Agreements

(Ethics CME) Repeats Session C

How Do You Deal With This? Ethical Dilemmas During Mediation

(Ethics CME) Repeats Session B

Review and Discussion of Conflict of Interest MEAC Opinions (Ethics CME)

Repeats Session C

Practical Tools for County Court Mediators (County CME)

Repeats Session C

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program

(General including 1.0 Ethics and .50 IPV CME)

Pre-Registration RequiredMotion to Appoint Receiver: The Most Effective,

Yet Underutilized Tool in ADR Strategist’s Arsenal (Circuit CME)

Repeats Session B

Three-Part Arbitration Training (Non CME)

Pre-Registration Required

Friday, August 161:00 PM – 2:15 PM

Workshop Session B

The Rules for Certified and Court-Appointed Mediators: An In-Depth Discussion

(Ethics CME) Repeats Session D

Leadership Skills for Mediators: The Thomas-Killman Conflict Resolution Model

(General CME) Repeats Session A

Communication Access: Court Interpreting Services With Alternative Dispute Resolution (ADR) Services

(Cultural Diversity CME) Repeats Session A

Be an Ethics Millionaire! (Ethics CME)

Repeats Session C

Settlement Options for Dividing Emotional Assets in Divorce Mediation (Family CME)

Repeats Session A

Collaborative Practice and Mediation: Sisters, Cousins, or Just Friends?

(General CME)Repeats Session A

Neutralizing the Impasse: The Mediator’s Guide to Settlement

(General CME)Repeats Session C

How Do You Deal With This? Ethical Dilemmas During Mediation

(Ethics CME)Repeats Session A

ADR Trainers/Educators Roundtable: Opportunities, Trends, and Best Practices

(Train the Trainer CME)Repeats Session C

Purposeful Caucusing (General CME)Repeats Session C



Pre-Registration RequiredMotion to Appoint Receiver: The Most Effective,

Yet Underutilized Tool in ADR Strategist’s Arsenal (Circuit CME)

Repeats Session A



Location

Mediterranean Ballroom Salon 1



Palazzo Ballroom Salon A

Palazzo BallroomSalon B

Palazzo BallroomSalon C

Palazzo BallroomSalon D

Palazzo BallroomSalon E

Palazzo BallroomSalon F

Palazzo BallroomSalon G

Palazzo BallroomSalon H

Cordova 1 (Lower Level)

Cordova 2 (Lower Level)


Friday, August 164:15 PM – 5:30 PM

Workshop Session C

Organizational Ombuds: Facilitating Resolution of Workplace Conflicts

(General CME)Repeats Session E

MEAC Year in Review(Ethics CME)

Repeats Session E

Mind the Gap: Ethical and Complete Family Agreements

(Ethics CME)Repeats Session A

Third-Party Funding: The Elephant Not in the Room (Ethics CME)

Repeats Session A

Be an Ethics Millionaire! (Ethics CME)

Repeats Session C

Practical Tools for County Court Mediators (County CME)

Repeats Session A

Neutralizing the Impasse: The Mediator’s Guide to Settlement

(General CME)Repeats Session B

Yes! Human Trafficking is Here in Your World: Identifying and Disrupting Modern-Day Slavery

(IPV CME)Repeats Session A

ADR Trainers/Educators Roundtable: Opportunities, Trends, and Best Practices

(Train the Trainer CME)Repeats Session B

Purposeful Caucusing(General CME)Repeats Session B



Pre-Registration RequiredReview and Discussion of

Conflict of Interest MEAC Opinions (Ethics CME)

Repeats Session A



Saturday, August 1710:15 AM – 11:30 AMWorkshop Session D

Pulling Parenting Plans, Support Worksheets, Agreements and Other Rabbits Out of the Hat

(Family CME)Repeats Session E

Mediating the Mind: Understanding How Mental Health Affects Mediation


Respect Your Elders: Families, Elders, Abuse, Exploitation, and Eldercaring Coordination

(IPV CME)Repeats Session E

Guardianship Mediation (Circuit CME)

Repeats Session E

The Rules for Certified and Court-Appointed Mediators: An In-Depth Discussion

(Ethics CME)Repeats Session B

Neutrality Beyond Bias: Implicit Bias in Mediation (Cultural Diversity CME)

Repeats Session E

Straight from the Source: Mediation Do’s and Don’ts...from the Party’s and Litigator’s Perspectives!

(Ethics CME)Repeats Session E

Does Practice Make Perfect? Three Tips for Improving Settlements


Appellate Mediation: Why It’s Not Just Like Any Other Mediation

(Appellate CME)Repeats Session E



Pre-Registration RequiredEffective Strategies for Critiquing

and Mentoring Mediators (Train the Trainer CME)

Repeats Session E

Stress and Energy Management for Mediators and Clients


Saturday, August 1712:15 PM – 1:30 PMWorkshop Session E

Pulling Parenting Plans, Support Worksheets, Agreements and Other Rabbits Out of the Hat

(Family CME)Repeats Session D

Mediating the Mind: Understanding How Mental Health Affects Mediation

(General CME)Repeats Session D

Respect Your Elders: Families, Elders, Abuse, Exploitation, and Eldercaring Coordination

(IPV CME)Repeats Session D

Guardianship Mediation (Circuit CME)

Repeats Session D

Organizational Ombuds: Facilitating Resolution of Workplace Conflicts

(General CME)Repeats Session C

MEAC Year in Review (Ethics CME)

Repeats Session C

Neutrality Beyond Bias: Implicit Bias in Mediation (Cultural Diversity CME)

Repeats Session D

Straight from the Source: Mediation Do’s and Don’ts...from the Party’s and Litigator’s Perspectives!

(Ethics CME)Repeats Session D

Does Practice Make Perfect? Three Tips for Improving Settlements


Appellate Mediation: Why It’s Not Just Like Any Other Mediation

(Appellate CME)Repeats Session D



Pre-Registration RequiredEffective Strategies for

Critiquing and Mentoring Mediators (Train the Trainer CME)

Repeats Session D

Stress and Energy Management for Mediators and Clients



Parking & Shuttle Information Complimentary self-parking is avail-able for all conference participants. The arm of the parking lot gate will be raised to all entries and exits for parking areas.

Parking for the Disabled If all disabled parking spots are full, participants with a disabled parking permit may valet at the Ritz Carl-ton or JW Marriott for the price of self-parking.

Parking Lot Shuttle Take it easy, hop on the complimentary parking lot shuttle if you had to park in the lots furthest from the conference space.

Shuttle HoursFriday, 7:30 AM – 10:30 AM Friday, 4:30 PM – 7:30 PM

Saturday, 7:30 AM – 10:30 AM Saturday, 1:00 PM – 2:00 PM

Thank You Conference Supporters & Exhibitors

PREMIUM COLLABORATOR

COLLABORATORS

EXHIBITORS American Arbitration Association-Mediation.orgcoParenterBook MediationFamily Law SoftwareThe Florida Academy of Professional Mediators, Inc.Department of Conflict Resolution Studies in the College of Arts, Sciences and Humanities; Nova Southeastern University

Convention RecordingsConference workshops will be audio recorded by Convention Recordings International. Audio recordings for previous years are available on the Convention Recordings website for purchase: www.cmerecordings.com; and 2019 conference workshops will be available after the conference dates.

727th Annual Conference Thursday, August 15

Thursday, August 15

1:00 PM – 5:00 PMPre-Conference TrainingTrends in Interpersonal Violence in Florida (CME 4.0 IPV) (CLE 5 General hours. Certification Credits: 5 Civil Trial, 5 Marital and Family Law)

Kathleen Tailer Senior Attorney II, Office of State Courts Administrator

The Honorable Karen Cole Circuit Judge, Fourth Judicial Circuit

The Honorable Robert Doyel Senior Judge

The Honorable Karen Cole from the Fourth Judicial Circuit will begin this presentation with an overview of the seven different types of injunctions currently available in Florida. An interactive activity follows that provides participants with insights into the experiences of those who have experienced interpersonal violence. The Honorable Robert Doyel will then delve deeper into the issues surrounding trauma, sexual violence, and how violence effects children.Location: Palazzo Ballroom Salons A-C

4:00 PM – 7:00 PMConference Registration Check-In

5:30 PM – 7:00 PMWelcome ReceptionCome enjoy the food and the company! Join us for a Welcome Reception Thursday night. This reception kicks off the conference with light refreshments and the opportunity to meet your colleagues from around the state. The Welcome Reception is included in your conference registration fee, your name badge is required for entry. If you would like to purchase a guest ticket please visit the conference registration desk.Location: Palazzo Ballroom Salons D-H

8 ADR: Options and OpportunitiesFriday, August 16

Friday, August 16

6:30 AM – 7:30 AMWellness Activity: Yoga Kristen Mory, Labor Relations and Training Manager, City of St. PetersburgCome enjoy a slow moving, take a deep breath and let it all go Hatha/Vinyasa flow class. This class combines flow (synchronizing breath and movement), with holding and deepening into postures, and will leave you feeling rejuvenated and totally conference and mediation ready! The class is suitable for all levels including those who have not tried yoga before, and modifications will be offered to those who need them. All you will need is comfortable clothing, a mat or towel and a positive attitude!Limited capacity, the class will be available to the first 30 participants who arrive.Location: Citrus Garden, Lower Level

7:30 AM – 5:30 PMConference Registration Check-InLocation: Grande Registration Area

7:30 AM – 8:30 AMBreakfast Buffet Provided Name badge is required for entry.Location: Mediterranean Ballroom 4-8

8:30 AM – 10:15 AMOpening Plenary & KeynoteWhat We Do and Don’t Know About Court-Connected Mediation (CME 2.1 General)

Nancy Welsh, Professor of Law and Director, Aggie Dispute Resolution Program, Texas A&M University School of Law

Mediation proponents and courts describe

mediation as both an integral part of litigation and a process in which mediators help parties communicate to come to their own customized resolution. However, most courts do not know how many cases they refer to mediation and with what effects, and recent mediator surveys suggest increased use of caucus and reduced direct party communication. What are the effects on parties--and on the courts--when parties’ experience in mediation fails to match what they understood (and what the court said) the process would be? And how should mediators respond?Location: Mediterranean Ballroom 4-8

10:15 AM – 10:30 AMBreak

927th Annual Conference Friday, August 16

10:30 AM – 11:45 AMWorkshop Session A

Three-Part Arbitration Training (Non CME)Meah Tell, Approved Trainer, Meah Rothman Tell, P.A., Member of the ADR Section of the Florida BarThis four-hour training program combines lecture and discussion to promote comprehensive understanding and skills development for the arbitrator appointed to arbitrate non-binding county or circuit court actions. The training meets the requirements of rule 11.020, Training, Florida Rules for Court-Appointed Arbitrators. You must attend all three workshop sessions (A, B, C) to complete the training. Attendance will be taken at the beginning of each session. Pre-registration RequiredLocation: Cordova 2, (Lower Level)

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program (General including 1.0 Ethics and .50 IPV)Elinor Robin, PhD, Mediator and Mediator Trainer As the population grows older, the demand for mediators who specialize in Elder Law Mediation and Shared Family Decision Making (ELM and SFDM) should continue to increase. This training program will familiarize you with the challenges and rewards of this specialized practice area and prepare you to add ELM and SFDM to your menu of services. We will discuss elder law, elder affairs, care-giving, care management, elder services, family dynamics, and mediation marketing so that you are prepared to launch or expand your mediation practice into this niche market. You must attend all five workshop sessions (A, B, C, D, E) to complete the training. Attendance will be taken at the beginning of each session. Pre-registration RequiredLocation: Palazzo Ballroom, Salon H

Collaborative Practice and Mediation: Sisters, Cousins, or Just Friends? (General)Jeremy Gaies, Psychologist, Mediator, Facilitator, Parenting Consultant, Author, Tampa Bay Collaborative TrainersGeorge Melendez, Mediator, Attorney, Qualified Parenting Coordinator, Melendez Law OfficeSometimes seen as competitors, mediation and collaborative practice have many similarities, but there are also some clear-cut differences. In a highly interactive, engaged conversation, this workshop compares and contrasts collaborative practice and mediation, considers hybrid models, explores ways in which principles and techniques of each form of ADR can be applied to the other, and examines how mediators and collaborative professionals are natural referral bases to one another.Location: Palazzo Ballroom, Salon C

Communication Access: Court Interpreting Services With Alternative Dispute Resolution (ADR) Services (Cultural Diversity)Todd Tuzzolino, Chief Deputy Court Administrator, Fifth Judicial CircuitAna Arias, Supervising Court Interpreter, Fifth Judicial CircuitDispensing justice fairly, efficiently, and accurately is the cornerstone of the American justice system. Policies and practices that deny persons with Limited English Proficiency (LEP) meaningful access to court proceedings undermine that cornerstone. Courts may not limit language services to the courtroom. LEP persons must be provided meaningful access to all court proceedings including services provided by the Alternative Dispute Resolution Program.Location: Mediterranean Ballroom, Salon 3

10:30 AM – 11:45 AM | Workshop Session A


How Do You Deal With This? Ethical Dilemmas During Mediation (Ethics)Howard Marsee, Mediation Counsel, Arbitrator, Special Magistrate, Upchurch Watson White & MaxThis workshop will explore, with audience interaction, the real-life ethical dilemmas and practical quandaries that mediators often encounter as part of the mediation process. Some scenarios present multiple ethical issues, requiring the mediator to juggle standards of conduct that may seem at odds with one another. The goals include: providing an approach to the analysis of difficult situations; aiding in the recognition of ethical issues; balancing sometimes conflicting interests and standards; and fashioning solutions consistent with ethical standards.Location: Palazzo Ballroom, Salon E

Leadership Skills for Mediators: The Thomas-Killman Conflict Resolution Model (General)Tee Persad, Attorney, Mediator, Consultant, CPLS, P.A.An overview of the Thomas-Killman Conflict Resolution Model and its application in mediation.Location: Mediterranean Ballroom, Salon 2

Mind the Gap: Ethical and Complete Family Agreements (Ethics)Kate Marshman, Attorney, Mediator, Marshman MediationsVeronica Jackson, ADR Director, Second Judicial CircuitThe parties said, “That’s a deal,” but the details have not been discussed. This interactive workshop will teach you how to spot common gaps in a family agreement that frustrate parties and prevent enforcement. Participants will practice filling in the gaps of a sample agreement and open the rule book to identify the ethical

pitfalls of unclear and incomplete agreements. It is time to take your mediation skills to the next level in this in-depth ethics and contract writing workshop.Location: Palazzo Ballroom, Salon D

Motion to Appoint Receiver: The Most Effective, Yet Underutilized Tool in ADR Strategist’s Arsenal (Circuit)Amir Isaiah, Partner, Genovese Joblove & Battista, P.A., Adjunct Law Professor, University of Miami School of LawWhen should the appointment of a receiver be considered among the various alternative dispute resolution strategies available? An overview of receiverships, including the roles and types of receiverships, ethical considerations, qualifications of a receiver, and legal and equitable authority for the appointment of a receiver will be discussed. Procedural aspects, pre-appointment issues, the engagement of professionals, locating of assets, the receiver’s neutrality, funding of the estate, and how the appointment of a receiver can alter the dynamic of the underlying dispute will also be addressed.Location: Cordova 1, (Lower Level)

Practical Tools for County Court Mediators (County)Peter Spanos, Mediation Services Coordinator, Fifth Judicial CircuitThis workshop will focus on the use of practical tools to add to the county court mediator’s skill set. The effective use of questions in the mediation process in order to engage the parties without intimidation, the use of caucus and what to do with the information derived from caucus, and interactive discussions on these topics while maintaining ethical boundaries in the process.Location: Palazzo Ballroom, Salon G

10:30 AM – 11:45 AM | Workshop Session A


Review and Discussion of Conflict of Interest MEAC Opinions (Ethics)Hadas Stagman, President, South Florida Divorce MediationsMichelle Burke, Attorney, Burke Law, PLLCThis presentation will review the MEAC opinions relating to conflict of interest and engage in an interactive discussion regarding rule 10.340 and how the Mediator Ethics Advisory Committee has interpreted the conflict of interest rule in the context of various scenarios.Location: Palazzo Ballroom, Salon F

Settlement Options for Dividing Emotional Assets in Divorce Mediation (Family)Deborah R. Beylus, Family Mediator and Certified Divorce Financial Analyst, South Florida Mediation ServicesThis presentation will address how to understand the unspoken emotional ties to various assets, difficulties affecting settlement, and how to identify and address alternatives in divorce settlement. Other topics to be addressed include real estate, the family pet, and overlooked assets like marital belongings, contents of the marital residence, artwork, gifts, and furniture as they come into play in the divorce process.Location: Palazzo Ballroom, Salon B

Third-Party Funding: The Elephant Not in the Room (Ethics)Sheryl Mintz Goski, Mediator, Arbitrator, Law Offices of Sheryl Mintz GoskiWith high stakes, high cost litigation, third-party funders are becoming more involved in decisions related to litigation strategy, and ultimately have a say in settlement decisions. Let us discuss how this affects our abilities as mediators to resolve matters. What are the potential conflicts concerns? How does the neutral ferret out the potential existence and interests of those third-party funders? What are the potential conflicts between the parties and third parties funding their litigation? These are the issues that will be discussed in this presentation.Location: Palazzo Ballroom, Salon A

Yes! Human Trafficking is Here in Your World: Identifying and Disrupting Modern-Day Slavery (IPV)Lisa Haba, Attorney, The Haba Law Firm, P.A., Member of the ADR Section of the Florida BarHuman trafficking is talked about a lot in the media, but many myths are being dispersed because they are sensational. Human trafficking is modern-day slavery and exploits victims both sexually and through labor. This workshop seeks to help mediators understand how human trafficking and modern day slavery may look. It will explain how a victim gets recruited and then stuck in the world of trafficking, and it will identify the warning signs. Mediators may encounter victims and need to know what to look for, how to identify a victim, and what to do if they find one.Location: Mediterranean Ballroom, Salon 1

11:45 AM – 12:45 PMLunch ProvidedName badge is required for entry.Location: Mediterranean Ballroom 4-8

10:30 AM – 11:45 AM | Workshop Session A10:30 AM – 11:45 AM | Workshop Session A 10:30 AM – 11:45 AM | Workshop Session A


1:00 PM – 2:15 PMWorkshop Session B

Three-Part Arbitration Training (Non CME)Meah Tell, Approved Trainer, Meah Rothman Tell, P.A., Member of the ADR Section of the Florida BarThis four-hour training program combines lecture and discussion to promote comprehensive understanding and skills development for the arbitrator appointed to arbitrate a non-binding county or circuit court actions. The training meets the requirements of rule 11.020, Training, Florida Rules for Court-Appointed Arbitrators. You must attend all three workshop sessions (A, B, C) to complete the training. Attendance will be taken at the beginning of each session.Pre-registration RequiredLocation: Cordova 2, (Lower Level)

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program (General including 1.0 Ethics and .50 IPV)Elinor Robin, PhD, Mediator and Mediator Trainer As the population grows older, the demand for mediators who specialize in Elder Law Mediation and Shared Family Decision Making (ELM and SFDM) should continue to increase. This training program will familiarize you with the challenges and rewards of this specialized practice area and prepare you to add ELM and SFDM to your menu of services. We will discuss elder law, elder affairs, care-giving, care management, elder services, family dynamics, and mediation marketing so that you are prepared to launch or expand your mediation practice into this niche market. You must attend all five workshop sessions (A, B, C, D, E) to complete the training. Attendance will be taken at the beginning of each session.Pre-registration RequiredLocation: Palazzo Ballroom, Salon H

ADR Trainers/Educators Roundtable: Opportunities, Trends, and Best Practices (Train the Trainer)Jeanne Maes, Professor and University Ombudsperson, University of South AlabamaKelly Woodford, Associate Dean and Professor, University of South AlabamaRobert Shearer, University of South Alabama, Professor EmeritusIt is especially important for ADR trainers and educators to be aware of opportunities to expand ADR education into new markets. In this highly interactive exchange, participants will have the opportunity to review trends and emerging opportunities in the field, as well as exchange best practices in ADR training and education. The presenters will explore training methodologies and tips ranging from engaging various audiences and enriching presentation skills to creating lessons learned from small group activities and role plays.Location: Palazzo Ballroom, Salon F

Be an Ethics Millionaire! (Ethics)Christina Magee, Mediator, Attorney, Brevard Mediation Services, LLC, Member of the ADR Section of the Florida BarMichael H. Lax, Mediator, Arbitrator, Attorney, Salmon & Duhlberg, Member of the ADR Section of the Florida BarUtilizing the format of multiple choice questions and lifelines in the style of the gameshow “Who Wants to Be a Millionaire,” this highly-interactive workshop is designed to sharpen your ethics skills in an entertaining format. Audience members will participate as contestants, selected at random, to answer questions based on applying mediator ethics rules to a variety of scenarios drawn from actual mediation experiences and MEAC-based hypotheticals.Location: Palazzo Ballroom, Salon A

1:00 PM – 2:15 PM | Workshop Session B


Collaborative Practice and Mediation: Sisters, Cousins, or Just Friends? (General)Jeremy Gaies, Psychologist, Mediator, Facilitator, Parenting Consultant, Author, Tampa Bay Collaborative TrainersGeorge Melendez, Mediator, Attorney, Qualified Parenting Coordinator, Melendez Law Office Sometimes seen as competitors, mediation and collaborative practice have many similarities, but there are also some clear-cut differences. In a highly interactive, engaged conversation, this workshop compares and contrasts collaborative practice and mediation, considers hybrid models, explores ways in which principles and techniques of each form of ADR can be applied to the other, and examines how mediators and collaborative professionals are natural referral bases to one another.Location: Palazzo Ballroom, Salon C

Communication Access: Court Interpreting Services With Alternative Dispute Resolution (ADR) Services (Cultural Diversity)Todd Tuzzolino, Chief Deputy Court Administrator, Fifth Judicial CircuitAna Arias, Supervising Court Interpreter, Fifth Judicial CircuitDispensing justice fairly, efficiently, and accurately is the cornerstone of the American justice system. Policies and practices that deny persons with Limited English Proficiency (LEP) meaningful access to court proceedings undermine that cornerstone. Courts may not limit language services to the courtroom. LEP persons must be provided meaningful access to all court proceedings including services provided by the Alternative Dispute Resolution Program.Location: Mediterranean Ballroom, Salon 3

How Do You Deal With This? Ethical Dilemmas During Mediation (Ethics)Howard Marsee, Mediation Counsel, Arbitrator, Special Magistrate, Upchurch Watson White & MaxThis workshop will explore, with audience interaction, the real-life ethical dilemmas and practical quandaries that mediators often encounter as part of the mediation process. Some scenarios present multiple ethical issues, requiring the mediator to juggle standards of conduct that may seem at odds with one another. The goals include: providing an approach to the analysis of difficult situations; aiding in the recognition of ethical issues; balancing sometimes conflicting interests and standards; and fashioning solutions consistent with ethical standards.Location: Palazzo Ballroom, Salon E

Leadership Skills for Mediators: The Thomas-Killman Conflict Resolution Model (General)Tee Persad, Attorney, Mediator, Consultant, CPLS, P.A.An overview of the Thomas-Killman Conflict Resolution Model and its application in mediation.Location: Mediterranean Ballroom, Salon 2

1:00 PM – 2:15 PM | Workshop Session B1:00 PM – 2:15 PM | Workshop Session B


Motion to Appoint Receiver: The Most Effective, Yet Underutilized Tool in ADR Strategist’s Arsenal (Circuit)Amir Isaiah, Partner, Genovese Joblove & Battista, P.A., Adjunct Law Professor, University of Miami School of LawWhen should the appointment of a receiver be considered among the various alternative dispute resolution strategies available? An overview of receiverships, including the roles and types of receiverships, ethical considerations, qualifications of a receiver, and legal and equitable authority for the appointment of a receiver will be discussed. Procedural aspects, pre-appointment issues, the engagement of professionals, locating of assets, the receiver’s neutrality, funding of the estate, and how the appointment of a receiver can alter the dynamic of the underlying dispute will also be addressed.Location: Cordova 1, (Lower Level)

Neutralizing the Impasse: The Mediator’s Guide to Settlement (General)Alan Nisberg, Principal, Nisberg Conflict Solutions, LLCThis course will address a variety of methods that a mediator may utilize to encourage negotiations and avert impasse. It is intended to expand the skill set of mediators, attorneys, claim professionals, risk managers, and other mediation participants (including clients) to improve their negotiation techniques. This presentation begins with essential pre-mediation assessments, mediation summaries, and then the mediation process. The biggest component is the final section which provides a detailed array of specific tactics to most effectively bring the parties to a negotiated agreement.Location: Palazzo Ballroom, Salon D

Purposeful Caucusing (General)Rodney Romano, Mediator and CEO, Matrix Mediation, LLCVolunteers will be given various scenarios and will conduct a caucus. Then the audience will provide feedback and ideas for improvement. The presenter will moderate and direct the process to include a discussion of ethical requirements and the use of effective techniques to allow participants to gain the most benefit, including case insights, from their caucus and the mediation in general.Location: Palazzo Ballroom, Salon G

Settlement Options for Dividing Emotional Assets in Divorce Mediation (Family)Deborah R. Beylus, Family Mediator and Certified Divorce Financial Analyst, South Florida Mediation ServicesThis presentation will address how to understand the unspoken emotional ties to various assets, difficulties affecting settlement, and how to identify and address alternatives in divorce settlement. Other topics to be addressed include real estate, the family pet, and overlooked assets like marital belongings, contents of the marital residence, artwork, gifts, and furniture as they come into play in the divorce process.Location: Palazzo Ballroom, Salon B

The Rules for Certified and Court-Appointed Mediators: An In-Depth Discussion (Ethics)David Wolfson, Mediator, Former Primary Mediation Trainer, Former Second Judicial Circuit ADR DirectorEach of the Rules for Certified and Court Appointed will be fully discussed with examples of how they work and war stories of what happens when they are not followed. MEAC opinions will be added, along with the importance of ethics in mediation. Audience participation will be encouraged.Location: Mediterranean Ballroom, Salon 1

1:00 PM – 2:15 PM | Workshop Session B


2:15 PM – 2:30 PMBreak

2:30 PM – 3:45 PMAfternoon PlenaryCybersecurity for Mediators (CME 1.5 IPV)

Christopher Hopkins, Mediator, Attorney, McDonald Hopkins, LLC

Cybersecurity is a critical concept for mediators because the risk of data breach exists for litigants and parties as well as for the mediator’s

own business. This session will introduce real-life examples of how companies are hacked, the nature of these disputes from the intrusion event itself and into litigation, and will provide some hands-on examples of how mediators can protect themselves and their practice.Location: Mediterranean Ballroom 4-8

3:45 PM – 4:15 PMRefreshment BreakLocation: Mediterranean Ballroom 4-8

4:15 PM – 5:30 PMWorkshop Session C

Three-Part Arbitration Training (Non CME)Meah Tell, Approved Trainer, Meah Rothman Tell, P.A., Member of the ADR Section of the Florida BarThis four-hour training program combines lecture and discussion to promote comprehensive understanding and skills development for the arbitrator appointed to arbitrate a non-binding county or circuit court actions. This training meets the requirements of rule 11.020, Training, Florida Rules for Court-Appointed Arbitrators. You must attend all three workshop sessions (A, B, C) to complete the training. Attendance will be taken at the beginning of each session.Pre-registration RequiredLocation: Cordova 2, (Lower Level)

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program (General including 1.0 Ethics and .50 IPV)Elinor Robin, PhD, Mediator and Mediator Trainer As the population grows older, the demand for mediators who specialize in Elder Law Mediation and Shared Family Decision Making (ELM and SFDM) should continue to increase. This training program will familiarize you with the challenges and rewards of this specialized practice area and prepare you to add ELM and SFDM to your menu of services. We will discuss elder law, elder affairs, care-giving, care management, elder services, family dynamics, and mediation marketing so that you are prepared to launch or expand your mediation practice into this niche market. You must attend all five workshop sessions (A, B, C, D, E) to complete the training. Attendance will be taken at the beginning of each session.Pre-registration RequiredLocation: Palazzo Ballroom, Salon H

4:15 PM – 5:30 PM | Workshop Session C1:00 PM – 2:15 PM | Workshop Session B


ADR Trainers/Educators Roundtable: Opportunities, Trends, and Best Practices (Train the Trainer)Jeanne Maes, Professor and University Ombudsperson, University of South AlabamaKelly Woodford, Associate Dean and Professor, University of South AlabamaRobert Shearer, University of South Alabama, Professor EmeritusIt is especially important for ADR trainers and educators to be aware of opportunities to expand ADR education into new markets. In this highly interactive exchange, participants will have the opportunity to review trends and emerging opportunities in the field, as well as exchange best practices in ADR training and education. The presenters will explore training methodologies and tips ranging from engaging various audiences and enriching presentation skills to creating lessons learned from small group activities and role plays.Location: Palazzo Ballroom, Salon F

Be an Ethics Millionaire! (Ethics)Christina Magee, Mediator, Attorney, Brevard Mediation Services, LLC, Member of the ADR Section of the Florida BarMichael H. Lax, Mediator, Arbitrator, Attorney, Salmon & Duhlberg, Member of the ADR Section of the Florida BarUtilizing the format of multiple choice questions and lifelines in the style of the gameshow “Who Wants to Be a Millionaire,” this highly-interactive workshop is designed to sharpen your ethics skills in an entertaining format. Audience members will participate as contestants, selected at random, to answer questions based on applying mediator ethics rules to a variety of scenarios drawn from actual mediation experiences and MEAC-based hypotheticals.Location: Palazzo Ballroom, Salon B

MEAC Year in Review (Ethics)Christy L. Foley, Mediator, E-Mediation Services, Member of the ADR Section of the Florida BarThis workshop will review the published 2018-2019 MEAC opinions, explain them, and help mediators to understand the practical implications of them. Specifically, we will give participants an inside look at how the MEAC came to each decision, why the MEAC opinions were decided the way they were, and how mediators can avoid the ethical problems addressed in each opinion.Location: Mediterranean Ballroom, Salon 2

Mind the Gap: Ethical and Complete Family Agreements (Ethics)Kate Marshman, Attorney, Mediator, Marshman MediationsVeronica Jackson, ADR Director, Second Judicial CircuitThe parties said “That’s a deal,” but the details have not been discussed. This interactive workshop will teach you how to spot common gaps in a family agreement that frustrate parties and prevent enforcement. Participants will practice filling in the gaps of a sample agreement and open the rule book to identify the ethical pitfalls of unclear and incomplete agreements. It is time to take your mediation skills to the next level in this in-depth ethics and contract writing workshop.Location: Mediterranean Ballroom, Salon 3

Neutralizing the Impasse: The Mediator’s Guide to Settlement (General)Alan Nisberg, Principal, Nisberg Conflict Solutions, LLCThis course will address a variety of methods that a mediator may utilize to encourage negotiations and avert impasse. It is intended to expand the skill set of mediators, attorneys, claim professionals, risk managers, and other mediation participants (including clients) to improve their negotiation techniques. This presentation begins

4:15 PM – 5:30 PM | Workshop Session C


with essential pre-mediation assessments, mediation summaries, and then the mediation process. The biggest component is the final section which provides a detailed array of specific tactics to most effectively bring the parties to a negotiated agreement.Location: Palazzo Ballroom, Salon D

Organizational Ombuds: Facilitating Resolution of Workplace Conflicts (General)Steven Prevaux, USF System Ombuds, University of South FloridaGain insight into the rapidly developing field of “alternate ADR” in the context of conflict resolution within complex organizations. Learn from a fellow mediator and former university general counsel exactly what an organizational ombuds is and how they facilitate resolution of workplace conflicts. A certified organizational ombuds practitioner will guide you in an engaging discussion surveying: the costs of conflict in organizations, the organizational ombuds role for

“in-house” conflict resolution, understanding your conflict communication style, and the application of conflict dynamics in mediation.Location: Mediterranean Ballroom, Salon 1

Practical Tools for County Court Mediators (County)Peter Spanos, Mediation Services Coordinator, Fifth Judicial CircuitThis workshop will focus on the use of practical tools to add to the county court mediator’s skill set. The effective use of questions in the mediation process in order to engage the parties without intimidation, the use of caucus and what to do with the information derived from caucus, and interactive discussions on these topics while maintaining ethical boundaries in the process.Location: Palazzo Ballroom, Salon C

Purposeful Caucusing (General)Rodney Romano, Mediator and CEO, Matrix Mediation, LLCVolunteers will be given various scenarios and will conduct a caucus. Then the audience will provide feedback and ideas for improvement. The presenter will moderate and direct the process to include a discussion of ethical requirements and the use of effective techniques to allow participants to gain the most benefit, including case insights, from their caucus and the mediation in general.Location: Palazzo Ballroom, Salon G

Review and Discussion of Conflict of Interest MEAC Opinions (Ethics)Hadas Stagman, President, South Florida Divorce MediationsMichelle Burke, Attorney, Burke Law, PLLCThis presentation will review the MEAC opinions relating to conflict of Interest and engage in an interactive discussion regarding rule 10.340 and how the Mediator Ethics Advisory Committee has interpreted the conflict of interest rule in the context of various scenarios.Location: Cordova 1, (Lower Level)

Third-Party Funding: The Elephant Not in the Room (Ethics)Sheryl Mintz Goski, Mediator, Arbitrator, Law Offices of Sheryl Mintz GoskiWith high stakes, high cost litigation, third-party funders are becoming more involved in decisions related to litigation strategy, and ultimately have a say in settlement decisions. Let us discuss how this affects our abilities as mediators to resolve matters. What are the potential conflicts concerns? How does the neutral ferret out the potential existence and interests of those third-party funders? What are the potential conflicts between the parties and third parties funding their litigation? These are the issues that will be discussed in this presentation.Location: Palazzo Ballroom, Salon A

4:15 PM – 5:30 PM | Workshop Session C4:15 PM – 5:30 PM | Workshop Session C


Yes! Human Trafficking is Here in Your World: Identifying and Disrupting Modern-Day Slavery (IPV)Lisa Haba, Attorney, The Haba Law Firm, P.A, Member of the ADR Section of the Florida BarHuman trafficking is talked about a lot in the media, but many myths are being dispersed because they are sensational. Human trafficking is modern-day slavery and exploits victims both sexually and through labor. This workshop seeks to help mediators understand how human trafficking and modern day slavery may look. It will explain how a victim gets recruited and then stuck in the world of trafficking, and it will identify the warning signs. Mediators may encounter victims and need to know what to look for, how to identify a victim, and what to do if they find one.Location: Palazzo Ballroom, Salon E

6:00 PM – 7:00 PMWellness Activity: Yoga Kristen Mory, Labor Relations and Training Manager, City of St. PetersburgCome enjoy a slow moving, take a deep breath and let it all go Hatha/Vinyasa flow class. This class combines flow (synchronizing breath and movement), with holding and deepening into postures, and will leave you feeling rejuvenated and totally conference and mediation ready! The class is suitable for all levels including those who have not tried yoga before, and modifications will be offered to those who need them. All you will need is comfortable clothing, a mat or towel and a positive attitude! Limited capacity, the class will be available to the first 30 participants who arrive.Location: Citrus Garden, Lower Level

Saturday, August 176:30 AM – 7:30 AMWellness Activity: YogaKristen Mory, Labor Relations and Training Manager, City of St. PetersburgCome enjoy a slow moving, take a deep breath and let it all go Hatha/Vinyasa flow class. This class combines flow (synchronizing breath and movement), with holding and deepening into postures, and will leave you feeling rejuvenated and totally conference and mediation ready! The class is suitable for all levels including those who have not tried yoga before, and modifications will be offered to those who need them. All you will need is comfortable clothing, a mat or towel and a positive attitude!Limited capacity, the class will be available to the first 30 participants who arrive.Location: Citrus Garden, Lower Level

7:30 AM – 8:30 AMBreakfast Buffet ProvidedName badge is required for entry.Location: Mediterranean Ballroom 4-8

4:15 PM – 5:30 PM | Workshop Session C

1927th Annual Conference Saturday, August 17

8:30 AM – 9:45 AMEthics Plenary (CME 1.5 Ethics)

Susan Marvin, Florida Dispute Resolution Center, Office of the State Courts Administrator, Chief of Alternative Dispute Resolution, Attorney, Mediator, Assistant County Mediation TrainerChristy Foley, Attorney, Mediator, E-Mediation Services, MEAC Chair, Member of the ADR Section of the Florida BarMichael A. Carter, Attorney, Mediator for the Ninth Judicial Circuit, Assistant County Mediation Trainer, Mediator Qualifications & Discipline Review Board MemberGregory Knight, Mediator, former First Judicial Circuit ADR Director, MEAC MemberChristopher Hopkins, Mediator, Attorney, McDonald Hopkins, LLC

This year’s ethics plenary, Online Dispute Resolution (ODR) Principles, will focus on methods of ODR being used

in court systems and by private providers across the United States. The plenary will feature a demonstration of a mediation conducted through video conferencing and a panel discussion of mediator ethical issues arising from the use of ODR.Location: Mediterranean Ballroom 4-8

9:45 AM – 10:15 AMBreak

10:15 AM – 11:30 AMWorkshop Session D

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program (General including 1.0 Ethics and .50 IPV)Elinor Robin, PhD Mediator and Mediator TrainerAs the population grows older, the demand for mediators who specialize in Elder Law Mediation and Shared Family Decision Making (ELM and SFDM) should continue to increase. This training program will familiarize you with the challenges and rewards of this specialized practice area and prepare you to add ELM and SFDM to your menu of services. We will discuss elder law, elder affairs, care-giving, care management, elder services, family dynamics, and mediation marketing so that you are prepared to launch or expand your mediation practice into this niche market. You must attend all five workshop sessions (A, B, C, D, E) to complete the training. Attendance will be taken at the beginning of each session.Pre-registration RequiredLocation: Palazzo Ballroom, Salon H

Appellate Mediation: Why It’s Not Just Like Any Other Mediation (Appellate)Jamie Billotte Moses, Senior Counsel, Holland & Knight, LLPAppellate mediation is different. Appellate practitioners are only going to hire someone to mediate their appeal if the mediator genuinely understands what is going on at the appellate level. It is not just about going back and forth with numbers. It is knowing what the appellate court could do and what that means after the appeal. It is not about saying “we don’t know what a judge/jury is going to do.” Actually, we do, and that changes everything. Are you able to discuss the

4:15 PM – 5:30 PM | Workshop Session C 10:15 AM – 11:30 AM | Workshop Session D

20 ADR: Options and OpportunitiesSaturday, August 17

real costs of an appeal, what the standards of review are, and what is preservation? If not, you need to attend this!Location: Palazzo Ballroom, Salon G

Does Practice Make Perfect? Three Tips for Improving Settlements (General)Michael Lang, Mediator, Trainer, Presenter, Author, Lang Mediation ServicesExperience alone does not produce competence. Repetition leads to acting on auto pilot. Mastery is achieved when we use our experiences as learning opportunities. We work in a bubble. We have little if any basis for understanding whether and why our actions were responsive or ineffective. There are limited opportunities for collegial support and input. Most of us are solitary beasts, prowling the savannahs of conflict, not part of a pack. Participants will learn three easy-to-use tools for turning puzzling practice experiences into opportunities to become more resilient and effective.Location: Palazzo Ballroom, Salon F

Effective Strategies for Critiquing and Mentoring Mediators (Train the Trainer)Gregory Firestone, President, My Florida MediatorWhile Rule for Certified and Court-Appointed Mediators 10.690(b) provides that “An experienced mediator should cooperate in training new mediators, including serving as a mentor,” little training is provided on how to be an effective mentor or roleplay critiquer. This workshop will present techniques for enhancing mediator performance by promoting reflective inquiry, brain storming, analysis and implementation. Workshop participants will be given the opportunity to discuss difficult cases and learn effective mentoring techniques.Location: Cordova 1, (Lower Level)

Guardianship Mediation (Circuit)Sara Caldwell, Attorney, Mediator, Caldwell Law FirmWith the ever increasing number of seniors moving to Florida, the need for elder law mediators is also increasing. Resolving guardianship contests is particularly important due to the dependence of the vulnerable wards. Mediators can play an important role in diffusing family bitterness to bring the parties together in deciding on the proper plans for care of the ward and for the wise investment of the ward’s funds.Location: Palazzo Ballroom, Salon A

Mediating the Mind: Understanding How Mental Health Affects Mediation (General)Dr. Rick Adams, Director and CEO, MindWay International, LLCThis much needed seminar presentation focuses on identifying and recognizing mental health behaviors that develop and often manifest during the mediation process. Participants will be made aware of the psychological factors that can negatively affect or hinder successful mediation. This seminar will discuss and explore both the psychoanalytic and cognitive approaches, which can be utilized to deal with and understand the mental and emotional barriers that often derail and obstruct mediation.Location: Mediterranean Ballroom, Salon 2

Neutrality Beyond Bias: Implicit Bias in Mediation (Cultural Diversity)Tiffany Ruggiero, Family Mediator, Orlando Mediation GroupMegan Moschell Santiago, Circuit Civil Mediator, Owner, Miami Mediation GroupThis workshop will examine implicit bias with a look at applicable statistical and real life examples found in your everyday mediation. Participants will explore the key elements in mediation neutrality

10:15 AM – 11:30 AM | Workshop Session D


while examining their own implicit biases. Together, they will achieve growing awareness, exploring cognitive resources and exposing and enhancing practice through discussion and self-reflection.Location: Palazzo Ballroom, Salon D

Pulling Parenting Plans, Support Worksheets, Agreements and Other Rabbits Out of the Hat (Family)Jeffrey Kash, Staff Mediator, Fifteenth Judicial Circuit, ADROToni O’Brien, Staff Mediator, Fifteenth Judicial Circuit, ADROThis workshop is designed to assist the mediator facing sessions replete with roadblocks to forward progress and constraints on time. Attendees will gain some tools for navigating through the challenges and mediating as efficiently as possible, while ensuring fairness and preserving the parties’ right of self-determination. Although this workshop will be presented through the lens of a family mediation, the challenges explored and methods shared are universal to all mediators.Location: Mediterranean Ballroom, Salon 1

Respect Your Elders: Families, Elders, Abuse, Exploitation, and Eldercaring Coordination (IPV)Linda Fieldstone, Co-Chair Elder Justice Initiative on Eldercaring Coordination, Family Resolutions, LLCKim Torres, Chair, ADR Section of The Florida Bar; Torres MediationKaren Campbell, Executive Director, North Florida Office of Public GuardianAs families age, years of anger and disappointment may surface in harmful ways against aging adults. It is crucial that we recognize warning signs of elder abuse and exploitation. Using real-life scenarios, attendees will identify issues elders face and review strategies to protect

them. Eldercaring coordination will be highlighted as a way to preserve the elders’ autonomy, dignity, and voice in high-conflict situations. Location: Mediterranean Ballroom, Salon 3

Straight from the Source: Mediation Do’s and Don’ts...from the Party’s and Litigator’s Perspectives! (Ethics)Harold Coleman, Jr., Senior Vice President, AAAMediation.org, American Arbitration AssociationRebecca Storrow, Commercial Vice President, American Arbitration AssociationDr. Alexia Georgakopoulos, Professor, Nova Southeastern UniversityA facilitated panel of AAA-ICDR-AAAMediation.org executives, practitioners, and academics discuss take-aways from the ABA Dispute Resolution Section’s 2017 study, AAA’s 2018 national survey of advocates, and other research in mediation. Ethical implications of parties’ preferred techniques will be considered in terms of the Florida Rules for Certified Mediators, Chapter 44, and MEAC Opinions. Mediators should not miss this interactive opportunity to learn how to ethically navigate parties’ preferences at mediation!Location: Palazzo Ballroom, Salon E

Stress and Energy Management for Mediators and Clients (General)Monika Panas, Certified Coach, Trainer, Mediator, StressFree ConversationEveryone has something that triggers them. It is very individual what your stress factors are, how you experience stress, and how you manage it. During the workshop, you can find out if your ways to handle stress really serve you in the short- and long-term and what you can do differently considering the latest scientific research. You can learn more about the nature of stress in mediation and how you can help clients manage their

10:15 AM – 11:30 AM | Workshop Session D10:15 AM – 11:30 AM | Workshop Session D


stress. Get inspired about restoring balance and replenishing energy at work and in other areas of life. Refresh your mediation practice to enjoy it even more.Location: Cordova 2, (Lower Level)

The Rules for Certified and Court-Appointed Mediators: An In-Depth Discussion (Ethics)David Wolfson, Mediator, Former Primary Mediation Trainer, Former Second Judicial Circuit ADR Director Each of the Rules for Certified and Court-Appointed Mediators will be fully discussed with examples of how they work and war stories of what happens when they are not followed. MEAC opinions will be added, along with the importance of ethics in mediation. Audience participation will be encouraged.Location: Palazzo Ballroom, Salon B

11:30 AM – 12:15 PMBoxed Lunch ProvidedName badge is required. Please present lunch ticket.Location: Mediterranean Ballroom 4-8

12:15 PM – 1:30 PMWorkshop Session E

Five-Part Elder Law Mediation and Shared Family Decision Making (ELM & SFDM) Training Program (General including 1.0 Ethics and .50 IPV)Elinor Robin, PhD, Mediator and Mediator TrainerAs the population grows older, the demand for mediators who specialize in Elder Law Mediation and Shared Family Decision Making (ELM and SFDM) should continue to increase. This training program will familiarize you with the challenges and rewards of this specialized practice area and prepare you to add ELM and SFDM to your menu of services. We will discuss elder law, elder affairs, care-giving, care management, elder services, family dynamics, and mediation marketing so that you are prepared to launch or expand your mediation practice into this niche market. You must attend all five workshop sessions (A, B, C, D,E) to complete the training. Attendance will be taken at the beginning of each session. Pre-registration RequiredLocation: Palazzo Ballroom, Salon H

Appellate Mediation: Why It’s Not Just Like Any Other Mediation (Appellate)Jamie Billotte Moses, Senior Counsel, Holland & Knight, LLPAppellate mediation is different. Appellate practitioners are only going to hire someone to mediate their appeal if the mediator genuinely understands what is going on at the appellate level. It is not just about going back and forth with numbers. It is knowing what the appellate court could do and what that means after the appeal. It is not about saying “we don’t know what a judge/jury is going to do.” Actually, we do, and that changes everything. Are you able to discuss the

12:15 PM – 1:30 PM | Workshop Session E10:15 AM – 11:30 AM | Workshop Session D


real costs of an appeal, what the standards of review are, and what is preservation? If not, you need to attend this!Location: Palazzo Ballroom, Salon G

Does Practice Make Perfect? Three Tips for Improving Settlements (General)Michael Lang, Mediator, Trainer, Presenter, Author, Lang Mediation ServicesExperience alone does not produce competence. Repetition leads to acting on auto pilot. Mastery is achieved when we use our experiences as learning opportunities. We work in a bubble. We have little if any basis for understanding whether and why our actions were responsive or ineffective. There are limited opportunities for collegial support and input. Most of us are solitary beasts, prowling the savannahs of conflict, not part of a pack. Participants will learn three easy-to-use tools for turning puzzling practice experiences into opportunities to become more resilient and effective.Location: Palazzo Ballroom, Salon F

Effective Strategies for Critiquing and Mentoring Mediators (Train the Trainer)Gregory Firestone, President, My Florida MediatorWhile Rule for Certified and Court-Appointed Mediators 10.690(b) provides that “An experienced mediator should cooperate in training new mediators, including serving as a mentor,” little training is provided on how to be an effective mentor or roleplay critiquer. This workshop will present techniques for enhancing mediator performance by promoting reflective inquiry, brain storming, analysis and implementation. Workshop participants will be given the opportunity to discuss difficult cases and learn effective mentoring techniques.Location: Cordova 1, (Lower Level)

Guardianship Mediation (Circuit)Sara Caldwell, Attorney, Mediator, Caldwell Law FirmWith the ever increasing number of seniors moving to Florida, the need for elder law mediators is also increasing. Resolving guardianship contests is particularly important due to the dependence of the vulnerable wards. Mediators can play an important role in diffusing family bitterness to bring the parties together in deciding on the proper plans for care of the ward and for the wise investment of the ward’s funds.Location: Palazzo Ballroom, Salon A

MEAC Year in Review (Ethics)Christy L. Foley, Mediator, E-Mediation Services, Member of the ADR Section of the Florida BarThis workshop will review the published 2018-2019 MEAC opinions, explain them, and help mediators to understand the practical implications of them. Specifically, we will give participants an inside look at how the MEAC came to each decision, why the MEAC opinions were decided the way they were, and how mediators can avoid the ethical problems addressed in each opinion.Location: Palazzo Ballroom, Salon C

Mediating the Mind: Understanding How Mental Health Affects Mediation (General)Dr. Rick Adams, Director and CEO, MindWay International, LLCThis much needed seminar presentation focuses on identifying and recognizing mental health behaviors that develop and often manifest during the mediation process. Participants will be made aware of the psychological factors that can negatively affect or hinder successful mediation. This seminar will discuss and explore both the psychoanalytic and cognitive approaches, which can be utilized to deal with and understand the mental and emotional barriers that often derail and obstruct mediation.Location: Mediterranean Ballroom, Salon 2

12:15 PM – 1:30 PM | Workshop Session E12:15 PM – 1:30 PM | Workshop Session E10:15 AM – 11:30 AM | Workshop Session D


Neutrality Beyond Bias: Implicit Bias in Mediation (Cultural Diversity)Tiffany Ruggiero, Family Mediator, Orlando Mediation GroupMegan Moschell Santiago, Florida Supreme Court Certified Circuit Civil Mediator, Owner, Miami Mediation GroupThis workshop will examine implicit bias with a look at applicable statistical and real life examples found in your everyday mediation. Participants will explore the key elements in mediation neutrality while examining their own implicit biases. Together, they will achieve growing awareness, exploring cognitive resources and exposing and enhancing practice through discussion and self-reflection.Location: Palazzo Ballroom, Salon D

Organizational Ombuds: Facilitating Resolution of Workplace Conflicts (General)Steven Prevaux, USF System Ombuds, University of South FloridaGain insight into the rapidly developing field of “alternate ADR” in the context of conflict resolution within complex organizations. Learn from a fellow mediator and former university general counsel exactly what an organizational ombuds is and how they facilitate resolution of workplace conflicts. A certified organizational ombuds practitioner will guide you in an engaging discussion surveying: the costs of conflict in organizations, the organizational ombuds role for

“in-house” conflict resolution, understanding your conflict communication style, and the application of conflict dynamics in mediation.Location: Palazzo Ballroom, Salon B

Pulling Parenting Plans, Support Worksheets, Agreements and Other Rabbits Out of the Hat (Family)Jeffrey Kash, Staff Mediator, Fifteenth Judicial Circuit, ADROToni O’Brien, Staff Mediator, Fifteenth Judicial Circuit, ADROThis workshop is designed to assist the mediator facing sessions replete with roadblocks to forward progress and constraints on time. Attendees will gain some tools for navigating through the challenges and mediating as efficiently as possible, while ensuring fairness and preserving the parties’ right of self-determination. Although this workshop will be presented through the lens of a family mediation, the challenges explored and methods shared are universal to all mediators.Location: Mediterranean Ballroom, Salon 1

Respect Your Elders: Families, Elders, Abuse, Exploitation, and Eldercaring Coordination (IPV)Linda Fieldstone, Co-Chair, Elder Justice Initiative on Eldercaring Coordination, Family Resolutions, LLCKim Torres, Chair, ADR Section of The Florida Bar; Torres MediationKaren Campbell, Executive Director, North Florida Office of Public GuardianAs families age, years of anger and disappointment may surface in harmful ways against aging adults. It is crucial that we recognize warning signs of elder abuse and exploitation. Using real-life scenarios, attendees will identify issues elders face and review strategies to protect them. Eldercaring coordination will be highlighted as a way to preserve the elders’ autonomy, dignity, and voice in high-conflict situations. Location: Mediterranean Ballroom, Salon 3

12:15 PM – 1:30 PM | Workshop Session E


Please Join Us!

ADR Section membership benefits for attorney-mediators:

FlaBarADR.com/membership

CLE/CME discountsUpdates on ADR trendsNetworking eventsGreat publications, and more.

·

·

·

·

Straight from the Source: Mediation Do’s and Don’ts...from the Party’s and Litigator’s Perspectives! (Ethics)Harold Coleman, Jr., Senior Vice President, AAAMediation.org, American Arbitration AssociationRebecca Storrow, Commercial Vice President, American Arbitration AssociationDr. Alexia Georgakopoulos, Professor, Nova Southeastern UniversityA facilitated panel of AAA-ICDR-AAAMediation.org executives, practitioners, and academics discuss take-aways from the ABA Dispute Resolution Section’s 2017 study, AAA’s 2018 national survey of advocates, and other research in mediation. Ethical implications of parties’ preferred techniques will be considered in terms of the Florida Rules for Certified Mediators, Chapter 44, and MEAC Opinions. Mediators should not miss this interactive opportunity to learn how to ethically navigate parties’ preferences at mediation!Location: Palazzo Ballroom, Salon E

Stress and Energy Management for Mediators and Clients (General)Monika Panas, Certified Coach, Trainer, Mediator, StressFree ConversationEveryone has something that triggers them. It is very individual what your stress factors are, how you experience stress, and how you manage it. During the workshop, you can find out if your ways to handle stress really serve you in the short- and long-term and what you can do differently considering the latest scientific research. You can learn more about the nature of stress in mediation and how you can help clients manage their stress. Get inspired about restoring balance and replenishing energy at work and in other areas of life. Refresh your mediation practice to enjoy it even more.Location: Cordova 2, (Lower Level)

12:15 PM – 1:30 PM | Workshop Session E12:15 PM – 1:30 PM | Workshop Session E


Continuing Mediator Education (CME) 27th Annual Conference12.6 CME hours including 1.5 mediator ethics and 1.5 IPV hours. Specific mediator education hours, up to 7.5 hours, are available in individual workshops, and 5.1 hours are available in plenary and keynote sessions.

Pre-Conference Training4.0 Hours of IPV CME are available.

A CME Reporting Form is in your conference materials and available on the DRC website located at: www.flcourts.org. (Select Dispute Resolution)

Continuing Legal Education (CLE) The Florida Bar has approved the 2019 DRC Conference for CLE credit.

Title: Florida Dispute Resolution Center 27th Annual Conference Reference Number: 1905094NConference CLE Hours General: 12.5Bias Elimination: 1.5Ethics: 3.0Technology: 3.0

Certification Credits Civil Trial: 12.5Marital and Family Law: 12.5

Florida Bar members post CLE hours online at: www.floridabar.org

Pre-Conference TrainingThe Pre-Conference course number and hours are provided with the pre-conference materials.

General Credits: 5

Certification CreditsCivil Trial: 5Marital and Family Law: 5

Continuing EducationInformation

CME Legend: A- AppellateCD- Diversity/Cultural AwarenessIPV- Interpersonal ViolenceE- Ethics F- FamilyG- GeneralR- CircuitT- Train the Trainer

26

Certified Public Accountants (CPE) A sign-in sheet for CPAs will be located at the Dispute Resolution Center desk. To obtain credit on their own, CPAs must sign in and out for each day of attendance. A copy of the sign-in sheets will be mailed as the required proof of attendance for obtaining individual credit.


Certificate of Attendance

(Your Name)

Conference CME: Up to 12.6 hours including 1.5 hours mediator ethics and 1.5 hours of interpersonal violence (IPV)

Susan Marvin Chief of ADR, Florida Dispute Resolution Center

Individual Attendance RecordWrite in the title of each workshop attended in the spaces provided.

27th Annual Dispute Resolution Center Conference

Sponsored by the Florida Dispute Resolution Center

August 16-17, 2019Orlando, Florida

Friday, August 16th

Opening Plenary:

Keynote with Nancy Welsh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1 General (G) CME

Workshop Session A: _______________________________________________________ 1.5 CME

Workshop Session B: _______________________________________________________ 1.5 CME

Plenary with Christopher Hopkins . . . . . . . . . . . . . . . . . . . 1.5 Interpersonal Violence (IPV) CME

Workshop Session C: _______________________________________________________ 1.5 CME

Saturday, August 17th

Workshop Session D: _______________________________________________________ 1.5 CME

Workshop Session E: _______________________________________________________ 1.5 CME

Mediator Ethics Plenary: ODR Principles

Moderator Susan Marvin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5 Ethics (E) CME

ADR:OPTIONS ANDOPPORTUNITIES


LEGEND

Registration and Exhibit AreaGrande Registration Desk

Welcome ReceptionPalazzo D-H

General Sessions, Breakfasts & LunchesMediterranean Ballroom 4-8

WORKSHOPSMediterranean Ballroom, Salons 1-3 Palazzo Ballroom, Salons A-H, Cordova 1 & 2 (Lower Level)

Wellness Activities, YogaCitrus Garden (Lower Level)

Complimentary WIFI CodeNetwork: DRCmediatePassword: DRCmediate

THE RITZ-C ARLTON

LOWER

ADDITIONAL RITZ-CARLTON LOWER LEVEL SPACES

LEVEL

THE RITZ-C ARLTONLOBBY LEVEL

Da Vinci Terrace & Lawn

Ent

ranc

e fr

om

Hot

el L

obby

Plaza Registration

Desk

Milan I

Milan II

Milan III

VittoriaAdditional Lower Level Spaces

Pre-Function Pre-Function

Pre-FunctionPre-Function

Pre-

Func

tion

Pre-

Func

tion

Pre-

Func

tion

Adelphia

ARRIOTTJW MLOWER LEVEL

Registration Desk

MeetingPlanner Office

Entr

ance

from

H

otel

Lob

by

GrandeRegistration Desk

Coquina Office

Almeria III

Sevilla 1

Sevilla 2

Palma

Petra

Monterey

Elevator Banks

Stairs to LobbyFamily Bathroom

Citr

onR

esta

uran

t

Prim

o G

arde

n

Cataluna 2

Cataluna 1

Dorada

Brava

ADDITIONAL JW MARRIOTT

LOWER LEVEL SPACES

Almeria I

Almeria II

Additional Lower Level SpacesPre-Function Pre-Function

Pre-Function

Pre-FunctionPre-Function

Pre-

Func

tion

Pre-

Func

tion

Pre-

Func

tion

Pre-Function

Veranda

JW MARRIOTTLOBBY LEVEL

Pre-Function

Pre-

Func

tion

Breezeway

CitrusGarden

Breezeway

REEZEWAY

To Spa

B

Welcome Mediators

Documents

Transcript of Welcome Mediators