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Transcript of WELCOME [investors.tsys.com]/media/Files/T/TSys-IR/reports-and... · WELCOME ©2017 Total System...
TSYS Investor DayMay 24, 2017
WELCOME
©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Forward-Looking Statements
This presentation and comments made by management contain forward-looking statements
including, among others, statements regarding the expected future operating results of TSYS.
These statements are based on management’s current expectations and assumptions and
are subject to risks, uncertainties and changes in circumstances. Forward-looking statements
include all statements that are not historical facts and can be identified by the use of
forward-looking terminology as the words “believe,” “expect,” “anticipate,” “intend,” “plan,”
“potential,” “estimate” or similar expressions. Actual results may differ materially from those
set forth in the forward-looking statements due to a variety of factors. More information
about these risks, uncertainties and factors may be found in TSYS’ filings with the Securities
and Exchange Commission, including its 2016 Annual Report on Form 10-K. TSYS disclaims any
obligation to update any forward-looking statement as a result of new information, future
developments or otherwise except as required by law.
2 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Use of Non-GAAP Financial Measures
This slide presentation contains certain non-GAAP financial measures determined by
methods other than in accordance with generally accepted accounting principles. Such
non-GAAP financial measures include the following: net revenue, operating margin on net
revenue, revenues measured on a constant currency basis, free cash flow, EBITDA, adjusted
EBITDA, adjusted earnings per share, adjusted diluted earnings per share, adjusted segment
operating income and adjusted segment operating margin. The most comparable GAAP
measures to these measures include the following: revenues, operating margin, revenues,
cash flows from operating activities, net income, net income, earnings per share, earnings
per share, operating income and operating margin, respectively. Management uses these
non-GAAP financial measures to assess the performance of TSYS’ core business. TSYS believes
that these non-GAAP financial measures provide meaningful additional information about
TSYS to assist investors in evaluating TSYS’ operating results. These non-GAAP financial
measures should not be considered as a substitute for operating results determined in
accordance with GAAP and may not be comparable to other similarly titled measures of
other companies. The computations of the non-GAAP financial measures used in this slide
presentation are set forth in the Appendix to this slide presentation.
3 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
AGENDA• STRATEGIC OVERVIEW
• STRATEGIC EXECUTION
Issuer Solutions
Merchant Solutions
Netspend
• FINANCIAL SUMMARY
©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
STRATEGIC OVERVIEW
Troy WoodsChairman of the Board & Chief Executive Officer
5 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Under One Roof
ENTERPRISE SCALE
80 countries11,500team members
25.5 billion transactions
$1.0 billion adj. EBITDA(1)
$12 billion enterprise value
$3.0 Billion in 2016 Net Revenue(1)
ISSUER
SOLUTIONS
49%
MERCHANT
SOLUTIONS
NETSPEND
29%
22%
(1) Non-GAAP financial measure; see appendix
6 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Payments: A Growing Industry
Cards vs. Cash: Historical & Projected Spend Volume
$0
$2
$4
$6
$8
$10
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Cash
CAGR:
2010-16 2016-20
Cards 8% 7%
Cash 0% 0%
($ trillions)
U.S. market, source is McKinsey® payments map and TSYS analysis
7 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
TSYS Priorities
• CUSTOMER
• TEAM MEMBER
• CORPORATE
• SHAREHOLDER
8 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Strong Financial Performance
Netspend
Net Revenue(1)
($millions)
2013 2014 2015 2016 2017G
Issuer Merchant
Adj. Diluted EPS(1)
2013 2014 2015 2016 2017G
Free Cash Flow(1)
($millions)
2013 2014 2015 2016 2017G
(1) Non-GAAP financial measure; see appendix. 2017 Figures are based on mid-point of revised guidance.
9 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
First Quarter 2017
SHAREHOLDER
– Financial Performance
TSYS PRIORITIES
(1) Non-GAAP financial measure; see appendix
NET REVENUE(1) +24.0%
ADJUSTED EBITDA(1)+24.4%
ADJUSTED DILUTED EPS(1)+25.4%
10 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Total Shareholder Return
SHAREHOLDER
– Financial Performance
– Shareholder Return
TSYS PRIORITIES
28.1%
2014 – 2016
3-Year
TSR
50.9%
TSY
S
S&
P 5
00
5-Year
TSR
93.5%
2012 – 2016
160.9%
TSY
S
S&
P 5
00
11 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
2016
91.1%*
17.9%
$400 MMAccelerated Debt Payments
Share Repurchases & Dividends
As a % of Available FCF
94.4%
2014 2015
92.3%
12
SHAREHOLDER
– Financial Performance
– Shareholder Return
– Capital Allocation
TSYS PRIORITIES
* 17.9% of Available FCF was used for share repurchases and dividends and 73.2% of Available FCF was used for accelerated debt payments.
12 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
TSYS Customer Covenant
Through partnership and expertise, we’ll help
you unlock the possibilities of payments.
You can trust us to be honest and transparent,
and depend on us for stability and security.
We will hold ourselves to uncompromising
standards. We will never settle,
never make do. We will earn your trust,
and your business, every day.
13
CUSTOMER
TSYS PRIORITIES
– Client Experience
SHAREHOLDER
13 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Voice of the CustomerExecute &
Communicate
Engage Client
Capture Feedback
Aggregate Information
Prioritize Insights
CLOSED LOOP CLIENT EXPERIENCE MODEL
14
SHAREHOLDER
TSYS PRIORITIES
– Client Experience
CUSTOMER
14 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Product Development
SHAREHOLDER
TSYS PRIORITIES
– Client Experience
– Product Development
RISK & FRAUD
DIGITAL EXPERIENCES
CUSTOMER ACQUISITION
CUSTOMER
15 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Technology Transformation
SHAREHOLDER
CUSTOMER
TSYS PRIORITIES
CORPORATE
– Technology
MAINFRAMES INFRASTRUCTURESYSTEMS
16 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Compliance & RegulationTSYS PRIORITIES
– Technology
– Compliance &
Regulation
MAJOR COMPLIANCE
REGULATIONS
• U.S. FSG
• GLBA
• U.S.A. Freedom Act
• Bank Secrecy Act
• Foreign Corrupt Practices Act
• GDPR
• PCI-DSS
• U.S. Patriot Act
MAJOR REGULATORY
ENTITIES
• FFIEC
• SEC• Federal Trade Commission
• CFPB
• European Union
• PCI Security Standards Council
• Card Associations
SHAREHOLDER
CUSTOMER
CORPORATE
17 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Data SecurityTSYS PRIORITIES
– Technology
– Compliance &
Regulation
– Data Security
Enterprise Global Oversight
In-House, 24x7 Team
Daily Incident Review Meetings
Annual Data Breach Response
Exercise
SHAREHOLDER
CUSTOMER
CORPORATE
18 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Community-FocusedTSYS PRIORITIES
– Technology
– Compliance &
Regulation
– Data Security
– Community-Focused
SHAREHOLDER
CUSTOMER
CORPORATE
19 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Team Member Priorities
TEAM MEMBER
TSYS PRIORITIES
– Attract, Retain &
Develop Talent
Talent
LeadershipGreat Work
Place– Develop Our Leaders
– Great Work Place
SHAREHOLDER
CUSTOMER
CORPORATE
Always GROWING,IMPROVING & MOVING
AHEAD
20 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Our Core Values
Relationships
Integrity
Excellence
Innovation
Growth
TSYS PRIORITIES
TEAM MEMBER
CORPORATE
SHAREHOLDER
CUSTOMER
21 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
STRATEGIC EXECUTION
Pam JosephPresident & Chief Operating Officer
22 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Accelerating Growth
Grow Share of Wallet
EXECUTION
EXECUTIONMOMENTUM
Capitalize on Industry Growth
Expand AddressableMarket
INNOVATION
23 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Digitalization Creating Additional Opportunities
Changing consumer spending patterns & service preference
ISSUERSOLUTIONS
Transforming distribution & product offering
• ISV distribution
• Vertical focus
• PayFac Model
MERCHANTSOLUTIONS
Expanding access to financial solutions
NETSPEND
24 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Partner of Choice
DISTRIBUTIONPARTNERS
Effective & Efficient Sales Channels
New Customer Segments
Ease of Integration
Speed to Market
PRODUCTPARTNERS
Leveraging TSYS as
Last Mile
Enhanced Offerings
25 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Facilitate Innovation
Improve Efficiencies
Enhancing Technology to Win
Increase Ease of Connectivity
26 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Segment Presentations
ISSUERSOLUTIONS
MERCHANTSOLUTIONS
NETSPEND
OVERVIEW
GROWTH INITIATIVES• Business evolution• Product expansion• Leveraging partnerships
MARKET OPPORTUNITIES
27 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
ISSUER SOLUTIONS
Gaylon JowersSenior Executive Vice President & President, Issuer Solutions
28 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
ISSUERSOLUTIONS
OVERVIEW
– Scale & Leadership
NET REVENUE(1)
~$1.5 billion
ADJUSTEDMARGIN(1)
~35%
RECURRING REVENUES
~94%762 millionaccounts on file
#1 in China,via CUP Data JV
#2 in Europe
#1 in North America
(1) Non-GAAP financial measure; see appendix
29 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
ISSUERSOLUTIONS
OVERVIEW
– Scale & Leadership
– Who We Serve
FINANCIAL INSTITUTIONS
RETAILERS
30 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
SERVICES
PROCESSING
BACK OFFICE
CUSTOMER ENGAGEMENT
ANALYTICS
LOYALTY
EPAYABLES
• Consumers
• Small Businesses
• Corporations
RISK & FRAUD
CARD & PRINT
Industry-Leading Suite ofIntegrated Solutions
ISSUERSOLUTIONS
OVERVIEW
– Scale & Leadership
– Who We Serve
– What We Provide
31 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Annual Issuer Spend = ~$7 billionon processing and TSYS traditional offerings
OVERVIEW
MARKET OPPORTUNITY
ISSUERSOLUTIONS
EXPAND ADRESSABLE MARKET
• Marketing and customer acquisition
• Digital experiences and self-service
$1.5BTSYS Net
Revenue(1)
Source is McKinsey® Payments Map and TSYS analysis, for North America and Western Europe.
$5.5BOpportunity
Growing at ~3% CAGR through 2020
(1) Non-GAAP financial measure; see appendix
32 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
InitiativesISSUERSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Business Evolution
Cost optimization
Integration of North America & International
Client engagement model
Fine-tuning sales & business development engine
33 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
ISSUER SOLUTIONS
Karim AhmadExecutive Vice President, Global Product & Innovation
34 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Industry Situation: ChallengesISSUERSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
Increase Customer Loyalty While Reducing Cost
Digital Interaction Driving Changes In Fraud
Source: Bain & Company®, Customer Loyalty in Retail Banking 2016 Source: U.S. CNP Fraud, Aite, February 2016. U.S. Payment
Card Volume, Nilson, October 2016
Avg.Customer
$4.00
$0.10
12%increase
2015-2020
CNPFraud
125%
CNP PurchaseVolume
43%
DigitalUsers
In-Person Digital
CUSTOMER LOYALTY COST PER CONTACT
35 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
+$7billion
$5.2billion
Significant Spend Directed at Solving these Challenges
ISSUERSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
Fraud & Risk Management
Customer Acquisition &
Retention
Digitalization of Customer Experiences
Capability Expansion DOUBLES Our Available Market
36 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Partner to Deliver Products to Market FasterISSUERSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Leveraging Partnerships
Improved CallResolution Time
TSYS Customer Service
70% Enhancementin CNP Fraud Detection
TSYS Foresight Score℠
with Featurespace®
30% Reduced Overall Chargebacks
TSYS Transaction Recovery Network℠
Powered by Ethoca®
40%
37 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
DATA & ANALYTICS
Product Priorities: 2017-2020ISSUERSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Leveraging Partnerships
– Product Expansion
Risk & Fraud Marketing
& Customer Acquisition
Digital Experiences
& Self-Service
• Business Insights & Benchmarking• Predictive Analytics• Enterprise Efficiencies
38 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANT SOLUTIONS
Pam JosephPresident & Chief Operating Officer
40 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANTSOLUTIONS
OVERVIEW
– Scale & Leadership
#6 U.S. merchant acquirer
#3 in integrated payments
1,200 distribution partners
657,000 merchant locations
4.5 billion transactions
INTEGRATEDCHANNEL
~30%
NET REVENUE(1)
~$0.9 billion
ADJUSTEDMARGIN(1)
~34%
(1) Non-GAAP financial measure; see appendix
41 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
INDUSTRIES
SALON & SPA
HEALTHCARE
GOVERNMENT
BUSINESS SERVICES
WELLNESS
GENERAL RETAIL
ECOMMERCE & B2B
MERCHANTSOLUTIONS
OVERVIEW
– Scale & Leadership
– Who We Serve
• Micro-Merchant
• Small Business
• Mid Market
• National
Diversified Base of Business
42 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANTSOLUTIONS
OVERVIEW
– Scale & Leadership
– Who We Serve
– What We Provide
VALUE-ADDED SOLUTIONS
• Analytics and reporting
• Loyalty and marketing offers
• Security
POS SOLUTIONS
• Terminal
• Tablet POS
• eCommerce
• Integrated services
PAYMENT TYPES
• Credit
• Debit
• Prepaid
• Check
• Mobile wallet
• ACH
• PayPal®
• Cash
BUY
SELL
43 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANTSOLUTIONS
OVERVIEW
– Scale & Leadership
– Who We Serve
– What We Provide
– How We Go to Market
INTEGRATED PARTNERS
FINANCIAL INSTITUTION PARTNERS
DIRECT
44 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
$0.9BTSYS Net
Revenue(1)
$17BOpportunity
MERCHANTSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
Source is McKinsey® Payments Map and TSYS analysis. Growth rates are CAGRs from 2016 through 2020.
U.S. Merchant Acquiring Revenues = ~$18B
Market Growth
~12%
~10%
~5%
Integrated Payments
eCommerce
Acquiring Industry
EXPAND ADDRESSABLE MARKET
BUSINESS SOFTWARE
• Vertical-market business software
VALUE ADDED SERVICES
• Closed commerce solution
• Expanded analytics and insights
(1) Non-GAAP financial measure; see appendix
45 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANTSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Business Evolution
Capturing the Revenue Benefits of TransFirst Integration
• Revenue growth
• Scalability
TARGET END STATE
One Platform
Universal Boarding
UnifiedProduct Suite
Partner-CentricDistribution
Model
• Customer experience
• Expense synergies
BENEFITS
46 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Value Added
Services
MERCHANTSOLUTIONS
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Business Evolution
– Product Expansion
Product Priorities: 2017-2020
EnhanceSmart
Point-of-sale
Payment Facilitation &
Disbursements
Vertical Market
Software
47 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
MERCHANT SOLUTIONS
Philip McHughSenior Executive Vice President & President, Merchant Solutions
48 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
NETSPEND
Chuck HarrisSenior Executive Vice President & President, Netspend
50 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
OVERVIEW
– Scale & Leadership
#1 U.S. provider of prepaid debit cards(measured by GDV)
DIRECT DEPOSITCARDS
~55%
NET REVENUE(1)
~$0.7 billion
ADJUSTEDMARGIN(1)
~24%
$28.7 billion in GDV
5.1 million active cards
2.9 million direct deposit
130,000+ reload locations
100,000+ distribution employers & locations
NETSPEND
(1) Non-GAAP financial measure; see appendix
51 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Self-Banking Solutions NETSPEND
OVERVIEW
– Scale & Leadership
– Who We Serve
– What We Provide
• Consumers
• Small Businesses
• Employers
DDA
GPR
COMMERCIAL
INCENTIVES/
DISBURSEMENTS
PAYCARD
MOBILEVIRTUAL
OFFERS
DIRECTDEPOSIT
P2PTRANSFERS
REMOTEDEPOSITCAPTURE
FDIC-INSURED
52 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
OVERVIEW
– Scale & Leadership
– Who We Serve
– What We Provide
– How We Go to Market
Leveraging Partners to Reach Customers
DIRECT
COMMERCIAL RETAIL
PARTNER
NETSPEND
53 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
OVERVIEW
MARKET OPPORTUNITY
Source is McKinsey® Payments Map, Euromonitor® & TSYS Analysis.
Growing at ~5% CAGR through 2020
U.S. GPR & PaycardPrepaid Revenue = ~$4B
EXPAND ADDRESSABLEMARKET
$0.7B
$3.3BOpportunity
TSYS Net Revenue(1)
CONSUMER
• DDA
• Affinity partnerships
• Mobile Hub
BUSINESS
• Commercial GPR
• Paycard for contractors
• Incentive and disbursement
• Tips
(1) Non-GAAP financial measure; see appendix
NETSPEND
54 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Providing a Digital Financial Solutionfor Retailers
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Leveraging Partnerships
– Product Expansion
MONEY TRANSFER
FREE ATMsAT 7-ELEVEN
MOBILE WALLETREFILL
GIFT CARDS
7REWARDSSM
IN STOREBILL PAY
TRANSIT
SAVINGSPROGRAM
130K+ RELOADLOCATIONS
P2PTRANSFERS
FDIC-INSURED
ANYTIME ALERTS
DIRECTDEPOSIT
GPR
NETSPEND
55 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
OVERVIEW
MARKET OPPORTUNITY
GROWTH INITIATIVES
– Leveraging Partnerships
– Product Expansion
Leveraging the Power of TSYSfor Micro & Small Businesses
NETSPEND
SUB-ACCOUNTSCATEGORY SPENDCONTROLS
ACCEPT CARD PAYMENTS
BUSINESS NAME ON THE CARD
130K+ RELOADLOCATIONS
P2PTRANSFERS
FDIC-INSURED
COMMERCIAL GPR
REMOTE DEPOSITCAPTURE
DIRECTDEPOSIT
ANYTIME ALERTS EXPORT TAX
DATA
56 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
FINANCIAL SUMMARY
Paul ToddSenior Executive Vice President & Chief Financial Officer
58 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Strong Financial Performance
Netspend
Net Revenue(1)
($millions)
2013 2014 2015 2016 2017G
Issuer Merchant
Adj. Diluted EPS(1)
2013 2014 2015 2016 2017G
Free Cash Flow(1)
($millions)
2013 2014 2015 2016 2017G
(1) Non-GAAP financial measure; see appendix. 2017 Figures are based on mid-point of revised guidance.
59 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Affirming 2017 Revised Guidance*
TOTAL REVENUES (GAAP)
$4,770 to $4,870
millionRANGE PERCENT CHANGE
14% to 17%
NET REVENUE(1)
$3,295 to $3,395
millionRANGE PERCENT CHANGE
8% to 12%
ADJUSTED DILUTEDEARNINGS PER SHARE(1)
$3.16 to $3.26
RANGE PERCENT CHANGE
13% to 17%
DILUTED EARNINGSPER SHARE (GAAP)
$2.25 to $2.32
RANGE PERCENT CHANGE
30% to 34%
Weighted Average Diluted Shares Outstanding = 185 million
(1) Non-GAAP financial measure; see appendix
* See guidance assumptions in appendix
60 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Accelerating Growth
Grow Share of Wallet
EXECUTION
EXECUTIONMOMENTUM
Capitalize on Industry Growth
Expand AddressableMarket
INNOVATION
61 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Longer-Term Financial Outlook
INDUSTRY
~3%+CAGR
TSYS
5-7%CAGR(1)
GROW WALLET SHARE
• Cross-selling and new client wins
• Risk and fraud management
EXPAND ADDRESSABLE MARKET
• Enhanced digital experiences
• Marketing and customer acquisition
UPSIDE
(1) Non-GAAP financial measure; constant currency; see appendix
ISSUER SOLUTIONS
62 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Longer-Term Financial Outlook
MERCHANT SOLUTIONS
INDUSTRY
~5%+CAGR
TSYS
7-9%CAGR(1)
GROW WALLET SHARE
• Grow distribution partnerships
• Merchant sales execution
• Smart POS
• Payment facilitation and disbursements
EXPAND ADDRESSABLE MARKET
• Vertical market software
• Expanded analytics and insights
UPSIDE
(1) Non-GAAP financial measure; constant currency; see appendix
63 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Longer-Term Financial Outlook
INDUSTRY
~5%CAGR
TSYS
6-8%CAGR(1)
GROW WALLET SHARE
• Grow existing distribution channels
• Mobile Hub
• DDA as a complement to GPR
EXPAND ADDRESSABLE MARKET
• DDA upside
• Affinity partnerships
• Business solutions
UPSIDE
NETSPEND
(1) Non-GAAP financial measure; constant currency; see appendix
64 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Longer-Term Financial OutlookStrategy Drives Long-Term Organic Growth
(1) Non-GAAP financial measure; constant currency; see appendix
5% - 7%
7% - 9%
6% - 8%
6% - 8%
SEGMENT LONG-RANGE ANNUAL TARGETS
SEGMENT
Issuer
Merchant
Netspend
~3%
~5%+
~5%
TOTAL
ORGANIC NET
REVENUE GROWTH(1)
ANNUAL MARKET
GROWTH
CONSOLIDATED LONG-RANGE ANNUAL TARGETS
Organic Net Revenue Growth(1)
Adj. EBITDA Margin Growth(1)
Adj. Diluted EPS Growth(1)
(including share repurchases)
6% - 8%
~25-50 bps annually
9% - 13%
65 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Creating Value through Capital Allocation
Returning Capital
to Shareholders
Share Repurchases& Dividends
•Target to return 75% of available free cash flow in share repurchases and dividends
Investing
in Growth
Internal Investments& Acquisitions
•New products
•Technology enhancements
•Future acquisitions
Leveraging
Strong Balance
Sheet
Long-Term LeverageTarget of ~2.5x
•De-leveraging on track
66 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Capital Deployment for Growth
Capital Expenditures $582 million
Share Repurchases $432 million
Acquisitions $2.4 billion
Represents 2014 - 2016
67 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Investment Value Drivers
Solid Long-Term Organic Growth
Consistent Adjusted Diluted EPS Growth
Margin Expansion
Long-Term Contracts
High Recurring Revenue
Strong Free Cash Flow Generation
Shareholder-Friendly Capital Allocation
Investment-Grade Balance Sheet
Attractive Valuation
68 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
THANK YOU
Unlocking opportunitiesin payments.
©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Twelve Months
Ended
12/31/16
Net income :
As reported (GAAP) $325,972
Adjust for:
Deduct: Income from discontinued operations --
Deduct: Equity in income of equityinvestments (25,933)
Add: Income taxes 161,175
Add: Nonoperating expense 112,168
Add: Depreciation and amortization 373,546
EBITDA $946,928
Adjust for:
Add: Share-based compensation 43,728
Add: TransFirst M&A expenses(1)
28,175
Add: Litigation, claims, judgments or settlements 21,719
Adjusted EBITDA $1,040,550
Appendix: Non-GAAP ReconciliationEBITDA & Adjusted EBITDA
(in thousands)
(1) Costs associated with the TransFirst acquisition and integration that are included in selling, general and administrative expenses.
72 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Appendix: Non-GAAP ReconciliationNet Revenue
Twelve Months Ended
12/31/16 12/31/15 12/31/14 12/31/13
Total revenues $4,170,077 $2,779,541 $2,446,877 $2,064,305
Less: reimbursable items,
interchange and assessments
expenses* 1,128,201 280,192 253,899 240,597
Net revenue $3,041,876 $2,499,349 $2,192,978 $1,823,708
(in thousands)
* Relates to acquisition of TransFirst, which closed April 1, 2016
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Twelve Months Ended
12/31/16 12/31/15 12/31/14 12/31/13
Income from continuing operations attributable to TSYS common shareholders:
As reported (GAAP) (a) $319,638 $362,633 $275,216 $246,893
Adjusted for amounts attributable to TSYS common shareholders:
Add: Acquisition intangible amortization 188,887 91,418 95,743 63,821
Add: Share-based compensation 43,691 41,535 30,790 28,933
Add: TransFirst & Netspend M&A expenses(1)
37,957 -- 3,217 19,594
Add: Litigation, claims, judgments and settlements 19,913 -- -- --
Less: Tax impact of adjustments(2)
(93,667) (43,474) (40,564) (33,524)
Adjusted earnings (b) $516,419 $452,112 $364,402 $325,717
Weighted average diluted shares outstanding and participating securities (c)
184,448 185,239 187,681 190,039
Diluted EPS - income from continuing operations available to TSYS common shareholders (a) / (c)
$1.73 $1.96 $1.47 $1.30
Adjusted diluted EPS- income from continuing operations available to TSYS common shareholders (b) / (c)
$2.80 $2.44 $1.94 $1.71
Appendix: Non-GAAP ReconciliationAdjusted EPS
(in thousands, except per share data)
(1) Costs associated with the TransFirst acquisition and integration that are included in selling, general and administrative expenses and nonoperating expenses. (2) Certain of these merger and acquisition costs are nondeductible for income tax purposes. Income tax impact includes a discrete item as a result of the acquisition.
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Appendix: Non-GAAP ReconciliationFree Cash Flow
75
Twelve Months Ended
12/31/2016 12/31/2015 12/31/2014 12/31/2013
Cash flows from operating activities $717,909 $600,194 $560,201 $452,398
Less:
Capital expenditures (142,573) (203,315) (235,315) (193,798)
Free cash flow $575,336 $396,879 $324,278 $258,600
(in thousands)
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Appendix: Non-GAAP ReconciliationAdjusted Segment Operating Income & Operating Margin
(in thousands)
Twelve
Months
Ended
12/31/16
Adjusted segment operating income
By segment: Issuer Solutions (a) $525,025
Merchant Solutions (b) 307,595
Netspend (c) 160,371
Less: Acquisition intangible amortization (189,991)
Less: Corporate admin and other (179,724)
Less: TransFirst M&A expenses(1) (28,175)
Less: Litigation, claims, judgments or
settlements(21,719)
Operating income $573,382
Net revenue
By segment: Issuer Solutions (d) $1,515,462
Merchant Solutions (e) 898,533
Netspend (f) 663,579
Less: Intersegment revenues (35,698)
Add: Reimbursable items, interchange and
assessments expenses 1,128,201
Total revenues $4,170,077
Adjusted segment operating margin:
Issuer Solutions (a) / (d) 34.64%
Merchant Solutions (b) / (e) 34.23%
Netspend (c) / (f) 24.17%
(1) Costs associated with the TransFirst acquisition and integration that are included in selling, general and administrative expenses.
76 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Appendix: 2017 Revised Guidance*
RangeRange
Percent Change
Revenue:
$4,770 to $4,870 14 % to 17 %Total revenues (GAAP)
Net revenue(1) (non-GAAP) $3,295 to $3,395 8% to 12%
Earnings per share (EPS) :
30% to 34%Diluted EPS (GAAP) $2.25 to $2.32
Adjusted diluted EPS attributable to
TSYS common shareholders(1) (non-
GAAP) $3.16 to $3.26 13% to 17%
Weighted average diluted shares
outstanding 185
(in millions, except per share data)
*See guidance assumptions in appendix
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Appendix: Non-GAAP ReconciliationNet Revenue
Three Months Ended
3/31/17 3/31/16
Total revenues $1,184,725 $739,378
Less: reimbursable items, interchange and assessments
expenses* 351,833 67,734
Net revenue $832,892 $671,644
(in thousands)
* Relates to acquisition of TransFirst, which closed April 1, 2016
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Three Months Ended
3/31/17 3/31/16
Net income :
As reported (GAAP) $107,107 $92,408
Adjust for:
Less: Equity in income of equityinvestments (12,909) (6,248)
Add: Income taxes 43,082 43,429
Add: Nonoperating expense 29,903 22,098
Add: Depreciation and amortization 104,178 67,583
EBITDA $271,361 $219,270
Adjust for:
Add: Share-based compensation 9,047 8,158
Add: TransFirst M&A expenses(1)
4,868 3,401
Add: Litigation, claims, judgments or settlements 1,961 --
Adjusted EBITDA $287,237 $230,829
Appendix: Non-GAAP ReconciliationEBITDA & Adjusted EBITDA
(in thousands)
(1) Costs associated with the TransFirst acquisition and integration that are included in selling, general and administrative expenses.
79 ©2017 Total System Services, Inc.® Proprietary. All rights reserved worldwide.
Three Months Ended
3/31/17 3/31/16
Income from continuing operations attributable to TSYS common shareholders:
As reported (GAAP) (a) $105,868 $90,628
Adjust for amounts attributable to TSYS common shareholders:
Add: Acquisition intangible amortization 55,002 22,645
Add: Share-based compensation 9,041 8,149
Add: TransFirst M&A expenses(1)
4,825 13,183
Add: Litigation, claims, judgments and settlements 1,961 --
Less: Tax impact of adjustments(2)
(24,432) (13,895)
Adjusted earnings (b) (non-GAAP) $152,265 $120,710
Weighted average diluted shares outstanding (c) 184,938 183,886
Diluted EPS – Net income attributable to TSYS common shareholders (a) / (c) (GAAP)
$0.57 $0.49
Adjusted diluted EPS- Net income attributable to TSYS common shareholders (b) / (c) (non-GAAP)
$0.82 $0.66
Appendix: Non-GAAP ReconciliationAdjusted Diluted EPS
(in thousands, except per share data)
(1) Costs associated with the TransFirst acquisition and integration that are included in selling, general and administrative expenses and nonoperating expenses. (2) Certain of these merger and acquisition costs are nondeductible for income tax purposes. Income tax impact includes a discrete item as a result of the acquisition.
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Appendix: 2017 Revised Guidance Assumptions
The guidance assumes:
• There will be no significant movements in the London Interbank Offered
Rate, and TSYS will not make any significant draws on the remaining
balance of its credit facility;
• There will be no additional significant movement in foreign currency
exchange rates related to TSYS’ business;
• TSYS will not incur significant expenses associated with the conversion of
new large clients, additional acquisitions, or any significant impairment of
goodwill or other intangibles;
• There will be no deconversions of large clients during the year other than
as previously disclosed; and
• The economy will not worsen.
• Additionally, the impact of future share repurchases is not included.
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Appendix
The Company has not provided a quantitative reconciliation for the
longer-term growth targets contained in this slide presentation to the
most directly comparable GAAP measures as a reconciliation cannot
be provided without unreasonable efforts because management
cannot reliably predict the necessary components of such measures.
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