WELCOA · Mobile apps continue to be popular as a way to better personalize the member experience....
Transcript of WELCOA · Mobile apps continue to be popular as a way to better personalize the member experience....
» HR feels that they are “command and control” for the pandemic and donot feel equipped.
» How to message through this to maintain transparency and trust.» How to maintain new positive habits that employees are engaging in.» Mental health issues—how do I deal with employees’ overwhelming
trauma, anxiety and fear?
M A I N C O N C E R N S A S W E R E T U R N T O W O R K
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Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F
Mobile apps continue to be popular as a way to better personalize the member
experience
The growth of “point solution” options has necessitated “hub” platforms that can thoughtfully
direct members to the appropriate resources
Wellness/well-being continues to be a priority for
businesses looking to attract and retain top talent
The movement away from “physical wellness” is
accelerating the decline of outcomes-based programs
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Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F
Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)
©2020 WELCOA
Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F
Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)
©2020 WELCOA
Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F
Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)
©2020 WELCOA
Corporate Wellness TrendsE X E C U T I V E S U M M A R Y O F
Source: 2020 Trends in Wellness Survey (joint research project led by WELCOA and CHC Wellbeing)©2020 WELCOA
58% Wellness Platform29% Challenges25% Health Risk Assessment (HRA)
What are the Top 3“MUST HAVES”?
51% Biometrics51% Health Risk Assessment (HRA)22% Wearable Device
What are the Top 3“DECLINING IN DEMAND”?
What are the Top 3“GROWING IN DEMAND”?
53% Mental Well-being51% Financial Wellness28% Behavioral Health
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Percentage of respondents who answered “Investing More”
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Percentage of respondents who answered “Investing Less”
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Top HR Initiatives
TOP 10 KEY INITIATIVES FOR 2019 PERCENTAGE OF HR LEADERS PRIORITIZING1
1. Building critical skills and competencies for the organization 66%
2. Current and future leadership bench 60%
3. Employee experience 51%
4. Organizational design and change management 47%
5. Driving digital business transformation for the organization 37%
6. Talent analytics 33%
7. Recruiting 31%
8. Future of work 30%
9. Diversity and inclusion 29%
10. Performance management 27%
n = 843 HR leadersSource: Gartner 2019 Future of HR Survey1 This number reflects the percentage of HR leaders who chose each key initiative as critical to achieving their corporate objectives. Leaders could indicate two to five key initiatives for each of their top 3 corporate objectives chosen.©2020 W
ELCOA
Become an employee
Receive open enrollment packet that tells me we have an awesome wellness program
Receives email to sign up for wellness program
Get wellness newsletter in the mail
Asked to take health risk assessment
Take satisfaction survey
Program begins again
Outreached by health coach
Offer incentive to participate
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The Good News
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Companies that prioritize well-being are going to win.They will benefit economically by increasing/ maintaining current levels of engagement and productivity.
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It’s so much more than a “program”…
Benefits & Compensation
Policies & Org Structure
Management
Career & TalentDevelopment
Facilities
Technology Tools
Performance Management
TalentAcquisition
W E L L N E S S
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T H E F U T U R E O F W E L L N E S S A T W O R K
WELCOA’s Definition of WellnessH E A L T H
M E A N I N G
S A F E T Y
C O N N E C T I O NA C H I E V E M E N T
G R O W T H
R E S I L I E N C Y
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CONNECTION
Experiencing positive, trusting relationships with others. Feeling a sense of belonging, acceptance and support.
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How can we stay connected? Daily team video calls with head/heart check-ins Peer coaching and peer-to-peer buddy systems Create group-based resources like speaker series on a
variety of topics (mindfulness, nutrition, grief, resiliency, ergonomics, etc.) that encourage group sharing amongst participants
CONNECTION
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HEALTH
Beyond the absence of mental and physical illness, health is a feeling of strength and energy from your body and mind.
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COMPETENCE.RELATEDNESS.AUTONOMY.
T H E R E A L H U M A N D R I V E R S F O R C H A N G E
Deci, E., & Ryan, R. (Eds.), (2002). Handbook of self-determination research. Rochester, NY: University of Rochester Press.
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HEALTHAre we building competence in our employees? How do we maintain fitness/nutrition habits that
were healthy and established when everyone was home?
How do I continue to be fit when I do not feel safe returning to my gym?
If I am grieving from a loss (of routine, of family member, of support, etc.) how do I get the help I need?©2020 W
ELCOA
HEALTH Case Study Example: Jenny Green, VP Business Development Grassroots, employee-lead fitness classes taught
over video conference All Members and their employees are invited Sign up at welcoa.org/training
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Case Study Example: Cassie Buckroyd, Manager Wellbeing Programs,
Columbia Sportswear Invested in brand new EAP that focused on stigma
reduction
HEALTH
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HEALTH Case Study Example: Michael Susi, Global Director of Wellbeing They are asking employees to “Be your own scientist” How does a tweak I make to my diet, routine, mindfulness
make me feel? What can I learn from that about choices that improve my health?
Give employees freedom to practice whatever that is.
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SAFETY
Knowing that you are safe from physical and psychological harm at work. Feeling secure enough to take calculated risks and show vulnerability.
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SAFETYBalancing the physical & psychological Maintaining physical safety through new policies,
protocols, and clear communication about expectations Many tools available that allow employers to monitor
employees’ behavior during COVID-19 Surveillance diminishes trust and creates stress and
health problems©2020 WELCOA
Employees Under a Magnifying Glass
» A study (700 AT&T employees) found that people who have work electronically monitored:
» Perceive working conditions as more stressful» Reported more psychological tension, anxiety,
depression, fatigue and health complaints
» Employees at high trust companies:» 74% less stress» 106% more energy at work» 13% fewer sick days» 40% less burnout.
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SAFETYCase Study Example: Cassie Buckroyd, Manager Wellbeing Programs,
Columbia Sportswear Flexible work policy allowing most office workers
the opportunity to work remotely a day or two per week.
New phase of focusing on safety in a way that mitigates fear/risk and increases trust
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
Human Needs Blog Series
8-part series for making the workplace whole again, starting with the human
Provides tactical ideas and resources for each human need in the WELCOA Definition
First post published today: visit welcoa.org/blog
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
Employer Toolkit
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
Employee Toolkit
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T H E N E W 7 B E N C H M A R K S S P E A K T O T H E F U T U R E O F T H E W O R K P L A C E
B E N C H M A R K 1Committed and Aligned Leadership
B E N C H M A R K 2Collaboration in Support of Wellness
B E N C H M A R K 3Collecting Meaningful Data to Evolve a Wellness Strategy
B E N C H M A R K 4Crafting an Operating Plan
B E N C H M A R K 5Choosing Initiatives that Support the
Whole Employee
B E N C H M A R K 6Cultivating Supportive Health Promoting
Environments, Policies & Practices
B E N C H M A R K 7Conduct Evaluation, Communicate,
Celebrate and Iterate
WELCOA’s 7 Benchmarks
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
The Well Workplace Checklist
150-item Organization-facing assessment
Customized reporting
Elegantly designed dashboard appropriate for sharing with leadership & other stakeholders©2020 W
ELCOA
M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
The Well Workplace Checklist
Reporting & Resources:» Compare your Benchmark scores to
other organizations like you.» Region» Industry type» Company size
» Identify opportunities and strengths at a glance
» Deliver resource recommendations at the subscore level
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
The Well Workplace Checklist
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M O R E R E S O U R C E S F O R T H E F U T U R E O F W O R K
Next Pulse Tuesday July 21 @ 2:00 pm CT Speaker: Israel Greene Topic: The future of diversity & inclusion at work Visit welcoa.org/training
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Questions?
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