Weights and Measures annual inspections - Our services & Measures Act ... DCATS legal metrology...
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National Measurement and Regulation Office Section 70 Returns Annual Report
Weights & Measures Act 1985
Section 70 Returns
Annual Report 2014-15
Contents
Chapter 1 Executive Summary
Chapter 2 Introduction
Chapter 3 The Process
Chapter 4 Data Analysis
Chapter 5 Action Taken
Chapter 6 Transaction in Goods
Chapter 7 Measuring Detriment
Chapter 8 Regional Data
Chapter 9 Risk Matrix
Chapter 10 Projects
Chapter 11 Other Stakeholders
Annex A Authority Participation
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 1
Executive Summary
The primary legislation governing the weights and measures regime in the UK is the 1985 Weights and Measures Act (the “1985 Act”). The National Measurement & Regulation Office (NMRO) is responsible for the 1985 Act and the secondary legislation made under the 1985 Act and EU Directives. Local Weights and Measures Authorities (LWMAs) trading standards departments deliver the local enforcement of most of the UK’s weights and measures legislation.
Under section 70 of the 1985 Act LWMAs have a statutory requirement to report to the Secretary of State the level of local weights and measures enforcement work conducted over a twelve month period. The information is used as evidence to inform and update the NMRO risk matrix in relation to instruments, pre-packages and transactions. This analysis of data is intended to help local authorities focus their resources to where it matters thus helping to plan a targeted risk-based delivery avoiding unnecessary routine interventions.
This year 99% of authorities submitted a return to the NMRO who collate and report the information on behalf of the Secretary of State. The format of the section 70 return for 2014/15 includes the following changes; the inclusion of medical weighing equipment, the removal of the historically three lowest inspected instrument categories; weights, length measures and ‘other’. A category for liquid fuel tanker meter measuring systems (LFTMMS) was subsequently created as this is a high value product with a likelihood of failure. Previously the risk rating of each piece of equipment was calculated using the number of equipment identified as inaccurate and further action taken from the estimated pieces of equipment in use. This has been changed and we calculate the number of equipment identified as inaccurate and further action taken from the number of pieces of equipment that has been inspected or verified. This has led to an increase in failure rate percentages.
The data analysis for section 70 returns for 2014/15 shows that the categories with the highest potential for failure are;
Medical Weighing Equipment
Weighbridges and scales equal to or greater than 5 tonnes (≥5000 kg)
Non-automatic weighing instruments greater than 30 kg and less than 5 tonnes (> 30kg < 5000 kg)
Liquid fuel tanker meter measuring systems
The risk matrix has been updated accordingly.
When compared to the previous year’s data (2013/14) the categories with the highest potential for failure remain unchanged, but with the addition of medical weighing equipment. Previously weighbridges & scales > 5 tonnes were rated as very likely to fail with very high risk impact, this rating has not changed. Medical Weighing Equipment had not previously been counted, but the results of the medical weighing project 2013/14 which produced a non-compliance rate of 23% resulted in this equipment being added to the Section 70 return and subsequent report, this will also be rated as very likely to fail with very high risk impact. Liquid fuel tanker meter measuring systems risk rating remains the same as the previous year as likely failure with very high impact of risk. The position of non-automatic weighing instruments >30kg <5t on the risk matrix has been increased to likely failure with low impact of failure due to the increase in non-compliance.
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National Measurement and Regulation Office Section 70 Returns Annual Report
In maintaining the previous year’s format it remains the long term aim of the report to be able to give an accurate monetary figure on consumer detriment. Analysis of this data identified weighbridges > 5 t as the equipment which gives the largest detriment to both Consumers and Business. This supports its position on the Risk Matrix. To build on this and to enable NMRO to be able to give a monetary figure of the cost of savings made to business by Trading Standards activity, 2012/13 return had another alteration made and asked authorities to record the ‘number of businesses your LA assisted into compliance’ & ’estimated cost saving to the business’. The overall identified savings to business resulting directly from Trading Standards activity is £1,181,000, the total number of business TS assisted into compliance was 3087. The total percentage of non compliant business was 23%. This data has resulted in a new chapter being added to this report, Measuring Detriment. The aim of collating and analysing this data is to identify the cost to both consumers and business of inaccurate equipment being in use for trade and the positive outcome of Trading Standards interventions. Authorities were given the opportunity in the return to feed back to NMRO about their foremost concerns relating to weights and measures. The main theme generated from responses is of the familiar annual struggles of time, budget and the battle to gain priority status against other competing trading standards activities. This was also reflected in the previous three years reports. A major worry for authorities, highlighted in the returns, is staff resourcing and the diminishing number of newly qualified inspectors. For some authorities the level of resource required (financial and time input) to train an officer to competency as a Weights and Measures Inspector is significant and harder to justify due to lower priority given to the service in relation to metrology work. The chart below shows that the number of qualified inspectors of weights and measures from the 200 participating authorities is 1047, a decrease of 19 on last year’s figure of 1066. The number of full time equivalents of staff actively engaged in weights and measures work is 257 which is again a decrease of 47 from last year’s figure of 304 equating to an average of 1.2 staff per participating authority. For staff members studying for the Diploma in Consumer Affairs and Trading Standards, DCATS legal metrology module there are 50, averaging as 0.25 per authority, this figure is also a decrease as there were 67 last year, averaging as 0.33 per authority.
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National Measurement and Regulation Office Section 70 Returns Annual Report
The NMRO is committed to keeping metrology on authorities’ agendas by supporting project based and local authority regional co-operation plus identification of regional and national trends. Projects are conducted on different levels, implemented by individual authorities, regional metrology groups or on a national level. The NMRO encourage authorities to take part in these projects by offering low cost accessible training, but also to submit the write up and results of authority or regional wide projects. .
This information allows the NMRO to build a realistic picture of metrology work and results in more detail than can be ascertained from just the section 70 returns themselves. It highlights the trends in weights and measures, which provides evidence when deciding on national projects and allows evidence based policy making.
1039
298
59
1066
304
67
1047
257
50
Number of Inspectors of Weightsand Measures
Number of full time equivalents(FTE) of staff engaged in Weights
and Measures work
Number of staff registered andactively studying for the TSI Legal
Metrology Module
2012/13
2013/14
2014/15
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National Measurement and Regulation Office Section 70 Returns Annual Report
Top ten voted for nationally co-ordinated projects
National Project 2015/16 – 2016/17
NMRO is currently running a two year project that encompasses the top 4 issues raised last year as well as targeting high risk equipment, focused on ‘Self’ Verification activities within the fuel dispenser, weighbridge and bulk fuel industries. This also goes some way to addressing the concerns raised regarding lack of expertise by providing free training at a regional level.
Loss of expertise/resources 13%
Weighbridges (inc scrap metal) 13%
Self-verifier activity - weighing & measuring equipment
12%
NAWI’s sold via internet/imported 10%
Medical weighing equipment/scales
8%
Packaged Goods 6%
Liquid fuel dispensers 5.6%
Bulk fuel tankers 4.6%
Lack of metrology related intelligence
4.2%
Sale by bowl or item 3%
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National Measurement and Regulation Office Section 70 Returns Annual Report
NMRO Recommendations
1. To maintain the risk based approach to weights and measures enforcement, NMRO will promote the findings of the section 70 report, the risk matrix and these recommendations to all local authorities.
2. To promote a reduction in the rate of non-compliance resulting in improved consumer protection and fair competition in the future.
3. To encourage LWMAs to take part in authority, regional and national metrology projects and to submit the results to the NMRO.
4. To co-ordinate national projects that target the highest risk rated equipment and encourage competence in these areas.
5. To ensure the Section 70 Report is available to NTSB Intelligence Hub in order to provide a Metrology feed into the Strategic Assessment.
6. A letter to the CEO of those authorities not submitting a Section 70 return will be sent to remind them of their legal obligation.
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 2
Introduction
This report is a collation of the activities reported to the National Measurement & Regulation Office (NMRO) by Local Weights and Measures Authorities (LWMAs) throughout Great Britain under section 70 of the Weights and Measures Act 1985 for the year 1st April 2014 to 31st March 2015.
Section 70 of the Weights and Measures Act 1985 states;
“Annual reports by local weights and measures authorities
(1) Each local weights and measures authority shall, in respect of each financial year of the authority, make to the Secretary of State by such date as he may direct a report on the operation during that year of the arrangements made to give effect in that authority's area -
(a) to the purposes of this Act, and
(b) to functions relating to weights and measures which are conferred on the authority otherwise than by or under this Act and which are specified, in a notice in writing given to the authority by the Secretary of State and not withdrawn, as functions to which this paragraph applies.
(2) Any report under subsection (1) above shall be in such form and contain such particulars of such
matters as the Secretary of State may direct.
(3) Any report made to the Secretary of State under this section may be published by the local weights
and measures authority by whom it is made.
(4) The Secretary of State may include the whole or any part of, or any information contained in, any such report, whether published or not, in any statement which may be made or published by the Secretary of State with respect to such arrangements as are mentioned in subsection (1) above either generally or in any part icular area.”
Therefore, authorities have a statutory duty to report the level of local enforcement work conducted over a twelve month period. This year, 200 out of 202 authorities (99%) returned the report to the NMRO. This result is a 4% increase from 2013-2014. The is the highest number of returns we have seen since recording this data, and it is encouraging to see an upward trend in returns while continuing to implement a deadline for returns. The June deadline was implemented in order to produce a Section 70 Report that could be used at an earlier date than in previous years. In publishing the Section 70 Report within 7 months of the financial year end the information held within the report can used to assist LA in planning the following year’s budget and activities. Given the high number of authorities who have trouble quantifying the needed data, NMRO recommends that authorities try to incorporate the S70 form into their inspection forms. This tailored-to approach would help increase the accuracy and accessibility of the relevant figures. NMRO has also previously approached the makers of the databases used by TS and invited them to attend the Metrology Seminar to give advice on how best to retrieve the data required, to date only one has accepted this invitation.
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National Measurement and Regulation Office Section 70 Returns Annual Report
The NMRO uses the data returned by authorities to;
Indicate the risk level of weights and measures equipment, pre-packages and transactions in goods
Target future co-ordinated projects of regional and national concern
Implement evidence based policymaking
Provide information to NTSIB to feed into the strategic assessment
It is anticipated that the deadline for submitting the Section 70 Return will remain 30/06/16 to allow for the report to be published before the metrology expert panel meeting in autumn 2016 this would allow national projects to be selected and disseminated to LWMA before Jan/Feb 2017 when LWMA plan for the following financial year.
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 3
The Process
Method of collecting data: Local weights and measures authorities are asked to supply information using
a form made available on the NMRO website, which when they have completed is sent to a specific section 70 email address as an attachment. The data collection form required pursuant to section 70(2) of the Act contains two parts. A section relating to measuring compliance of weighing and measuring equipment, in which the following information is requested:
Number of pieces of equipment in the region
Number of individual pieces of equipment inspected
Number of individual pieces of equipment verified
Number of pieces of equipment found incorrect and a 28 day notice issued
Number of pieces of equipment found incorrect and verification mark removed
Number of pieces of equipment related to prosecution or cautions
Approximate percentage of equipment found outside limit of error
Approximate percentage of equipment delivering short measure
Approximate percentage of equipment delivering excess measure
The requested equipment reported on is listed below, for the purpose of this report the shortened title of the equipment is stated in brackets after the equipment;
Liquid fuel measuring instruments (LFMIs)
Liquid fuel tanker meter measuring systems (LFTMMS)
Weighbridges and scales ≥5 tones (weighbridges)
Non-automatic weighing instruments ≤30 kilograms (NAWIs ≤30kg)
Non-automatic weighing instruments >30 kilograms but <5 tonnes (NAWIs >30kg <5t)
Automatic weighing instruments (AWIs)
Intoxicating liquor measuring instruments (ILMIs)
Medical Weighing Equipment
Secondly, there is a section relating to measuring compliance in transaction of goods, in which the following information is requested;
Number of businesses liable to inspection
Number of businesses due to be inspected this year
Number of businesses inspected
Number of businesses compliant
Number of businesses LWMA assisted into compliance
Estimated cost saving to the business
In reference to;
Packaging plants
Importers of packaged goods
Bulk products by weight or volume
Retail outlets
Medical premises
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 4
Data analysis Inspection rate Inspection rate is the number of individual pieces of equipment inspected by Inspectors of Weights and Measures out of the reported total number of pieces of equipment known to be in the area. For example, in 2014/145, 2910 weighbridges were inspected out of a reported 8140 pieces of equipment therefore the inspection rate was 35%. The average inspection rate of all reported equipment is 6.6% a decrease of 12% compared to 2013/14.
Graph 1: Percentage of inspections on all equipment types The most inspected type of equipment in 2014/15 was weighbridges with 35% of all reported weighbridges being inspected. The second and third most inspected types of equipment were liquid fuel tanker meter measuring systems with 20% and liquid fuel measuring instruments (LFMIs) with 16% inspection rate. The inspection rates have decreased when compared with 13/14 results with a reported 39% of weighbridges being inspected followed by 25% of liquid fuel tanker meter measuring systems and 20% of LFMIs. The lowest inspection rate in 14/15 was for intoxicating liquor measuring instruments 5% which has increased when compared with 2013/14 when the rate was 4%. NAWIs ≤30kg has seen a 2% decrease while NAWIs >30kg <5t have seen a 1% decrease, there was a 2% increase in the inspection rate for AWIs. The largest decrease in inspection rates was for liquid fuel tanker meter measuring systems and liquid fuel measuring instruments which dropped by 5 & 4% respectively, which is surprising considering that the submitted returns increased by 4%, and they are two of the highest risk rated pieces of equipment most likely to fail on the risk matrix. However, it is encouraging to note that they are also two of the three most inspected pieces of equipment which suggests Local Authorities are directing their limited and often stretched resources towards the appropriate areas of Metrology work.
16
20
35
9
15
11
5
Percentage of inspections on all equipment types
Liquid fuel measuring instruments
Liquid fuel tanker meter measuring systems
Weighbridges & scales >5t
Non-automatic weighing instruments < 30kg
Non-automatic weighing instruments > 30kg< 5t
Automatic weighing instruments
Intoxicating liquor measuring instruments
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 5
Action taken
This section of the report discusses the equipment which has the highest rate of action taken. This covers equipment which was inspected, not correct and further action was necessary either by issuing a 28 day notice, removing the verification mark or being related to prosecution or cautions. Out of all of the equipment the average further action was:
2.0% required a 28 day notice
0.74% had the verification mark removed
0.02% (62 pieces of equipment) were related to prosecution or cautions
The highest rates of action taken figures:
1. Weighbridges and scales >5000kg – 6%
2. Liquid fuel tanker meter measuring systems – 3%
3. NAWIs >30kg <5t – 2%
1. Percentages for weighbridges and scales ≥ 5t and actions taken
35
24
2
0
7
42
Number inspected Number verified Number foundincorrect and 28
days notice issued
Number foundincorrect &
verification markremoved
Number related toprosecution or
cautions %
Average % ofequipment found
outside limit of error
Average % ofequipment outside
limit of errorreading short
measure
Average % ofequipment outside
limit of errorreading excess
measure
Weighbridges and scales ≥ 5t
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National Measurement and Regulation Office Section 70 Returns Annual Report
The graph shows that the number of weighbridges found incorrect and issued 28 days’ notice is 1.83% higher than the average (for all equipment) and the number found incorrect and the verification mark removed is 1.21% higher. Twenty one pieces of equipment were related to prosecutions or a caution that is equal to the national average. Compared to 13/14 the inspection rate of weighbridges is down by 3%, since 2011/12 the inspection rate for this equipment has decreased steadily from 51% to 36%. However the number found to be incorrect and issued 28 days’ notice issued has remained consistent at 4%. The number of verification marks removed has decreased by 1%. Prosecutions and cautions have increased from 0.08% to 0.25% (note: figures below 0.5% do not show on the above chart). This increase in prosecutions and cautions against a decrease in inspection rates justifies weighbridges and scales position on the risk matrix and should be used to support intelligence led inspections in this area.
2. Percentages for liquid fuel tanker meter measuring systems and actions taken
In comparison to 2013/14 the inspection rate of Liquid fuel tanker meter measuring systems has decreased by 5%, a total of 15% over the last three years The average rate for being issued a 28 day notice is 0.79% above the national average for all equipment, but are 0.31% below average for having the verification mark removed. There were no prosecutions or cautions.
20
14
3
00
10 0
Numberinspected
Number verified Number foundincorrect and 28
days noticeissued
Number foundincorrect &
verification markremoved
Number relatedto prosecution or
cautions
Average % ofequipment foundoutside limit of
error
Average % ofequipment
outside limit oferror reading
short measure
Average % ofequipment
outside limit oferror reading
excess measure
Liquid fuel tanker meter measuring systems
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National Measurement and Regulation Office Section 70 Returns Annual Report
3. Percentages for non-automatic weighing instruments > 30kg < 5t and actions taken
In comparison with 2013/14 the inspection of NAWIs >30kg <5t has decreased by 1% The number of NAWIs found incorrect and issued 28 days’ notice is 0.92% below the average percentage rate (for all equipment) and the number found incorrect and the verification mark removed is 0.04% below the average. There were no prosecutions or cautions issued.
15
21
10
5
2
2
Number inspected Number verified Number foundincorrect and 28
days notice issued
Number foundincorrect &
verification markremoved
Number related toprosecution or
cautions
Average % ofequipment found
outside limit of error
Average % ofequipment outside
limit of error readingshort measure
Average % ofequipment outside
limit of error readingexcess measure
Non-automatic weighing instruments > 30kg < 5t
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 6
Transactions in goods Transactions in goods relates to the second section of the form, which requires authorities to indicate the metrological compliance in transactions. It targets four types of business; packaging plants, importers of packaged goods, those selling bulk products by weight or volume and retail outlets. It should be noted that approximately 170% of all weights and measures transactions are made through pre-packages and 30% weighed or measured at the point of sale using instruments. Measuring metrological compliance in transactions
The results for compliance in transactions show that 23% (5154 out of 22552) of all businesses which were liable to inspection and visited were found to be non-compliant. Medical premises have the highest percentage ratio of non-compliance at 47% (253 out of 544 visited), followed by Retail outlets at 24% (4133 out of 17457 visited), Importers of packaged goods at 22% (53 out of 241 visited), Packaging Plants (370 out of 2258 visited) and Bulk products sold by weight or volume (345 out of 2052 visited) both had a non-compliance rate of 17%. With the exception of Retail outlets whose non-compliance rate has reduced by 3% compared the previous year all non-compliance rates have increased. The largest increase is importers of packaged goods whose non-compliance rate has increased by 17%, followed by bulk products sold by weight or volume which increased by 7%, then Packaging plants which increased by 3%. Packaging plants have the highest inspection rate at 30% this is an increase on the previous year of 8%, along with bulk products sold by weight or volume they have the lowest rate of non-compliance. Bulk products sold by weight or volume were second with an inspection rate of 18%, an increase of 3% from the previous year. Importers of packaged goods have an inspection rate of 11%, again this is an increase from the previous year of 6%. Medical premises also have an inspection rate of 11% and have the highest rate of non-compliance. Retail outlets scored lowest for inspections at 5%, an increase of 1% from the previous year and they have the second highest rate of non-compliance. It is of note that the premises with highest non-compliance rates have the lowest inspection rates.
1 Deloitte Report 2009
74982128 11084
336388
561
2279
551 2514
59178
1100
2229238 2001 17234
539
361 53 337 4101
251
Packaging plants Importers ofpackaged goods
Bulk products byweight or volume
Retail outlets Medical premises
Businesses not compliant
Number of businesses visited
Number of businesses due thisyear
Number of businesses liable toinspection but not inspected
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 7 Measuring Detriment and Interventions In order to collate this data the return form was altered to ask authorities to record the percentage of equipment found outside of the limit of error, and respectively the percentage which gave short and excess measure. The infancy of the request(s) means the data correlated for this report cannot be seen as precise as the response population for this information was small in comparison with the whole population, 24% of all LWMAs supplied this data. The majority of authorities do not currently record such figures and/or do not have a system in place to do so. As such the figures available are an approximation. It is hoped that authorities will take the step to begin to record the necessary data so that future reports are more representative of the real picture. In order to facilitate this and ensure data provided is more representative of the whole of the UK. Data that has been supplied is shown on the table below:
Equipment Type
Average % of equipment found outside limit of error
Average % of equipment outside limit of error reading short measure
Average % of equipment outside limit of error reading excess measure
LFMIs 1.71% 0.99% 0.45%
LFTMMS 0.95% 0.29% 0.15% Weighbridges & Scales >5T 6.92% 3.88% 2.34%
NAWI <30 kg 3.07% 2.36% 0.70%
NAWI >30 kg < 5T 4.83% 2.44% 1.53%
AWI 0.68% 0.51% 0.00%
ILMI 0.38% 0.18% 1.22% We see that the equipment that gives the largest detriment to both business (equipment dispensing excess measure) and consumers (equipment dispensing short measure) is Weighbridges & Scales >5T. This is followed by NAWI over 30kg but less than 5t, then NAWI less than 30kg. The equipment giving the smallest detriment is ILMI. We also altered the s70 return form to measure the savings made to business when Trading Standards intervened to give advice, when punitive action could have been taken. The results, as with the additions made the previous year and the infancy of the request(s), means the data correlated for this report cannot be seen as precise as the response population for this information was small in comparison with the whole population. The majority of authorities do not currently record such figures and/or do not have a system in place to do so. As such the figures available are an approximation. In order to improve the accuracy of data collected under this request in the 2013/14 return one region completed their Section 70 Returns and used the same equation across the whole region to produce a figure for this request, they used the maximum fine that could have been issued had TS taken enforcement action rather than given advice on how to make the business compliant. This equation for calculating the figure requested formed part of the guidance for completing the 2014/15 return, and it is hoped that authorities will take the step to begin to record the necessary data so that future reports are more representative of the real picture. The overall identified savings to business resulting directly from Trading Standards activity is £1,181,000, 11% of LWMA submitted this data. The total number of business TS assisted into compliance was 3087, 57% of LWMA submitted this data.
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National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 8
Regional Data
Wales
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
74430 19912 471 260 120 10
N/A 27% 2.37% 1.3% 0.60% 0.05%
No. of authorities within region
22
No. of authorities participating in S70 21 No. of Inspectors of W&M’s
94
No. of FTE of staff engaged in W&M’s work
23.26
No. of staff registered & actively studying for the DCATS Legal Metrology Module
6
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National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 6805 3491 138 36 47 0
LFMMS
212
122
13
1
4
0
Weighbridges
566
298
50
49
14
10
NAWIs ≤30kg
11523
2728
10
98
20
0
NAWIs >30kg <5t
1012
323
7
17
14
0
AWIs
135
22
1
0
1
0
ILMIs
54177
12928
252
59
20
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into compliance.
Estimated cost saving
to the business
Packaging plants 753 235 214 179 69 120000
Importers of packaged goods
46
30
10
5
5
0
Businesses selling bulk products by weight or volume
1286
376
220
196
64
87000
Retail Outlet
20560
3756
2273
2095
540
575000
Medical premises
598
86
65
57
N/A
N/A
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National Measurement and Regulation Office Section 70 Returns Annual Report
Scotland
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
103487 22157 132 464 128 3
N/A 21% 0.59% 2% 0.57% 0.01%
No. of authorities within region
32
No. of authorities participating in S70 32 No. of Inspectors of W&M’s
150
No. of FTE of staff engaged in W&M’s work
54.55
No. of staff registered & actively studying for the DCATS Legal Metrology Module
5
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National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 13690 4050 76 63 10 0
LFMMS
314
100
19
7
2
0
Weighbridges
953
826
11
85
44
1
NAWIs ≤30kg
15930
3803
13
216
39
1
NAWIs >30kg <5t
2121
644
5
52
4
0
AWIs
342
139
8
2
1
0
ILMIs
70137
12595
0
39
28
1
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into compliance
Estimated cost saving to the
business
Packaging plants 879 381 377 299 48 10800
Importers of packaged goods
20
14
11
11
0
Businesses selling bulk products by weight or volume
978
421
544
422
81
360
Retail Outlet
33661
4970
4491
3822
645
95000
Medical premises
699
167
117
42
N/A
N/A
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National Measurement and Regulation Office Section 70 Returns Annual Report
North East
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
93680 6049 52 75 94 10
N/A 6% 0.86% 1% 1% 0.16%
No. of authorities within region
12
No. of authorities participating in S70 12 No. of Inspectors of W&M’s
61
No. of FTE of staff engaged in W&M’s work
12.35
No. of staff registered & actively studying for the DCATS Legal Metrology Module
5
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National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 5541 1409 33 17 7 1
LFMMS
32
9
0
0
0
0
Weighbridges
506
206
8
28
10
9
NAWIs ≤30kg
8035
811
1
11
14
0
NAWIs >30kg <5t
2099
538
9
17
51
0
AWIs
92
21
0
0
0
0
ILMIs
77375
3061
0
2
12
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into
compliance
Estimated cost saving to the
business
Packaging plants 274 32 67 54 1
Importers of packaged goods
16
9
2
2
0
Businesses selling bulk products by weight or volume
745
105
133
93
19
Retail Outlet
12821
1774
961
640
150
Medical premises
341
51
47
23
N/A
N/A
23
National Measurement and Regulation Office Section 70 Returns Annual Report
North West
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
332018 23745 2073 349 163 0
N/A 7% 8% 1% 0.68% 0%
No. of authorities within region
23
No. of authorities participating in S70
23
No. of Inspectors of W&M’s
112
No. of FTE of staff engaged in W&M’s work
20.77
No. of staff registered & actively studying for the DCATS Legal Metrology Module
3
24
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 14364 4375 26 40 37 0
LFMMS
119
42
9
6
1
0
Weighbridges
960
422
28
38
25
0
NAWIs ≤30kg
17168
2456
1183
176
4
0
NAWIs >30kg <5t
2990
532
27
28
27
0
AWIs
500
71
22
3
0
0
ILMIs
295917
15847
778
58
69
0
Business No. of
businesses liable to
inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business
you assisted
into compliance
Estimated cost saving to business
Packaging plants 582 354 252 223 55 2000
Importers of packaged goods
175
78
25
22
8
Businesses selling bulk products by weight or volume
819
250
229
185
76
Retail Outlet
33275
9818
1643
1112
258
1000
Medical premises
570
243
45
10
N/A
N/A
25
National Measurement and Regulation Office Section 70 Returns Annual Report
East Midlands
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
65733 2305 103 50 6 0
N/A 3% 4% 2% 0.2% 0%
No. of authorities within region
10
No. of authorities participating in S70
10
No. of Inspectors of W&M’s
72
No. of FTE of staff engaged in W&M’s work
9.13
No. of staff registered & actively studying for the DCATS Legal Metrology Module
2
26
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 6385 174 27 0 2 0
LFMMS
262
0
0
0
0
0
Weighbridges
527
132
6
13
3
0
NAWIs ≤30kg
13818
579
4
22
1
0
NAWIs >30kg <5t
1283
56
8
3
0
0
AWIs
226
6
58
0
0
0
ILMIs
43232
1358
0
12
0
0
Business No. of
businesses liable to
inspection
No. of businesses
due this year
No. of businesses
visited
No. of business
es compliant
No of business you assisted into compliance
Estimated cost saving to business
Packaging plants 816 156 114 105 8 30000
Importers of packaged goods
277
12
15
15
1
Businesses selling bulk products by weight or volume
753
157
30
27
2
Retail Outlet
31936
7380
843
782
10
45000
Medical premises
314
36
44
44
N/A
N/A
27
National Measurement and Regulation Office Section 70 Returns Annual Report
West Midlands
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
134231 2978 239 62 18 1
N/A 2% 8% 2% .60% 0.03%
No. of authorities within region
14
No. of authorities participating in S70
14
No. of Inspectors of W&M’s
91
No. of FTE of staff engaged in W&M’s work
20.55
No. of staff registered & actively studying for the DCATS Legal Metrology Module
1
28
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 6847 337 107 4 4 0
LFMMS
141
9
2
1
0
0
Weighbridges
539
146
18
12
9
1
NAWIs ≤30kg
9203
553
21
31
1
0
NAWIs >30kg <5t
1283
258
76
9
4
0
AWIs
223
14
15
1
0
0
ILMIs
115995
1661
0
4
0
0
Business
No. of businesses liable
to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into compliance
Estimated cost saving to business
Packaging plants 882 116 230 225 15
Importers of packaged goods
191
18
15
13
2
Businesses selling bulk products by weight or volume
1671
143
62
60
2
Retail Outlet
22283
3335
584
502
43
Medical premises
270
3
4
0
N/A
N/A
29
National Measurement and Regulation Office Section 70 Returns Annual Report
Yorkshire & Humberside
All Equipment
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
230626 5081 2258 247 139 0
N/A 2% 48% 5% 2% 0%
No. of authorities within region
11
No. of authorities participating in S70
10
No. of Inspectors of W&M’s
80
No. of FTE of staff engaged in W&M’s work
14.13
No. of staff registered & actively studying for the DCATS Legal Metrology Module
2
30
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 13975 1101 52 30 13 0
LFMMS
146
0
219
17
0
0
Weighbridges
1108
328
56
43
33
0
NAWIs ≤30kg
25543
749
47
44
5
0
NAWIs >30kg <5t
4115
637
55
95
81
0
AWIs
939
22
21
0
0
0
ILMIs
184800
2244
2008
18
7
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted
into compliance
Estimated cost saving to business
Packaging plants 1761 239 353 336 25
Importers of packaged goods
206
63
35
33
4
Businesses selling bulk products by weight or volume
1125
332
350
324
54
Retail Outlet
27224
3702
1460
1420
114
Medical premises
272
81
137
76
N/A
N/A
31
National Measurement and Regulation Office Section 70 Returns Annual Report
South East
All Equipment
No. of authorities within region
19
No. of authorities participating in S70
19
No. of Inspectors of W&M’s
126
No. of FTE of staff engaged in W&M’s work
15.66
No. of staff registered & actively studying for the DCATS Legal Metrology Module
9
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days’ notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
114138 5946 313 160 19 0
N/A 5% 5% 2% 0.31% 0%
32
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 18402 889 74 23 6 0
LFMMS
226
38
3
2
2
0
Weighbridges
785
187
12
17
2
0
NAWIs ≤30kg
22621
1070
71
59
3
0
NAWIs >30kg <5t
4713
523
145
36
5
0
AWIs
122
11
0
0
0
0
ILMIs
67269
3228
8
23
1
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted
into compliance
Estimated cost saving to business
Packaging plants 1021 218 169 133 34
Importers of packaged goods
326
93
41
37
4
Businesses selling bulk products by weight or volume
1467
287
168
132
13
Retail Outlet
36443
6698
2767
1341
188
Medical premises
244
71
21
2
N/A
N/A
33
National Measurement and Regulation Office Section 70 Returns Annual Report
South West
All Equipment
No. of authorities within region
15
No. of authorities participating in S70
15
No. of Inspectors of W&M’s
104
No. of FTE of staff engaged in W&M’s work
42.54
No. of staff registered & actively studying for the DCATS Legal Metrology Module
10
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
94693 8181 226 226 50 0
N/A 8% 3% 3% 0.61% 0%
34
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 9038 1349 95 45 7 0
LFMMS
192
60
23
10
2
0
Weighbridges
843
202
7
20
13
0
NAWIs ≤30kg
14812
505
14
18
6
0
NAWIs >30kg <5t
2495
99
76
11
6
0
AWIs
180
19
1
0
0
0
ILMIs
67133
5947
10
122
16
0
Business
No. of businesses
liable to inspection
No. of businesses due
this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into
compliance
Estimated cost saving to business
Packaging plants 1411 238 257 187 53 23000
Importers of packaged goods
597
54
5
5
2
5000
Businesses selling bulk products by weight or volume
2206
243
221
180
33
20000
Retail Outlet
45962
4802
1003
621
251
72000
Medical premises
160
4802
0
N/A
N/A
35
National Measurement and Regulation Office Section 70 Returns Annual Report
East England
All Equipment
No. of authorities within region
11
No. of authorities participating in S70
11
No. of Inspectors of W&M’s
64
No. of FTE of staff engaged in W&M’s work
18.15
No. of staff registered & actively studying for the DCATS Legal Metrology Module
2
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
66065 881 225 52 14 0
N/A 1% 25% 6% 1.5% 0%
36
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 14464 112 67 3 1 0
LFMMS
388
78
26
20
0
0
Weighbridges
995
113
25
3
7
0
NAWIs ≤30kg
9933
330
67
17
2
0
NAWIs >30kg <5t
2140
25
35
6
2
0
AWIs
384
43
5
3
2
0
ILMIs
37761
180
0
0
0
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business you assisted into compliance
Estimated cost saving to business
Packaging plants 1009 216 120 62 20 10500
Importers of packaged goods
169
100
39
7
0
Businesses selling bulk products by weight or volume
1014
175
41
34
2
Retail Outlet
47940
10900
422
119
35
16000
Medical premises
510
123
17
0
N/A
N/A
37
National Measurement and Regulation Office Section 70 Returns Annual Report
London
All Equipment
No. of authorities within region
33
No. of authorities participating in S70
33
No. of Inspectors of W&M’s
78
No. of FTE of staff engaged in W&M’s work
26.53
No. of staff registered & actively studying for the DCATS Legal Metrology Module
8
Total No. of equipment
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
216922 4933 20 154 58 38
N/A 2% 0.40% 3.12% 1.18% 0.77%
38
National Measurement and Regulation Office Section 70 Returns Annual Report
Individual Equipment
Actual or estimated No.
No. inspected
No. verified No. found incorrect 28 days notice
issued
No. found incorrect & verification
mark removed
No. related to prosecution or
cautions
LFMIs 10021 1691 6 130 4 0
LFMMS
10
0
0
0
0
0
Weighbridges
284
49
1
8
3
0
NAWIs ≤30kg
15135
977
4
91
13
1
NAWIs >30kg <5t
1086
160
9
14
1
37
AWIs
168
20
0
0
0
0
ILMIs
190218
2036
0
11
37
0
Business
No. of businesses
liable to inspection
No. of businesses
due this year
No. of businesses
visited
No. of businesses compliant
No of business
you assisted
into compliance
Estimated cost saving to business
Packaging plants 305 109 88 70 17 15500
Importers of packaged goods
310
83
43
38
10
5000
Businesses selling bulk products by weight or volume
990
85
54
54
2
Retail Outlet
38556
2308
975
835
122
835
Medical premises
910
244
37
27
N/A
N/A
39
National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 8
The Risk Matrix As a result of the data collected from section 70 returns 2014/15, the weights and measure Risk Matrix 2015 has been reviewed, updated and reissued. By consolidating all of the data the following categories have been plotted in accordance with this year’s results; Medical weighing equipment, LFMIs, LFTMMS, weighbridges, NAWIs ≤30kg, NAWIs >30kg <5t, AWIs, ILMIs. Those instruments that have been removed from the return form have also been removed from the risk matrix. We have added to the risk matrix by taking other considerations into account when rating equipment on the risk matrix, these include economic and political values as well as other issues such as fuel poverty. As well as a risk matrix there is now a table to evidence why each piece of equipment has been given its position on the risk matrix and we hope this will be of further assistance when justifying where to direct resources. The four business types included in the measuring metrological compliance in transactions part of the form have also been plotted in accordance with this year’s results ; packaging plants, importers of packaged goods, those selling bulk products by weight or volume and retail outlets. Items which have changed category; Non-automatic weighing instruments over 30kg but less than 5 tonnes has moved from possible risk of failure low risk impact to likely risk of failure with low risk impact. Non-automatic weighing instruments less than 30kg has moved from unlikely to fail with high risk impact to possible failure with high risk impact. Medical weighing equipment has been added as a new category rated as very likely to fail with very high impact risk. Packaging Plants have moved from likely failure with high risk of impact to possible failure with high risk of impact.
40
National Measurement and Regulation Office Section 70 Returns Annual Report
Impact of Risk ↓
←Potential for failure→
Very likely
Likely
Possible
Unlikely
Very unlikely
Very high
Medical Weighing Equipment Weighbridges and scales ≥5000kg
Liquid fuel tanker meter measuring systems (LFTMMS)
Liquid fuel measuring instruments (LFMIs)
High Retail Outlets
Non-automatic weighing instruments ≤30 kg Packaging plants & Importers of packaged goods & Bulk products by weight or volume
Low
Non-automatic weighing instruments >30 kilograms but <5 tonnes
Automatic weighing instruments
Intoxicating liquor measuring instruments
Very low
41
National Measurement and Regulation Office Section 70 Returns Annual Report
Risk Matrix 2015
Justification of position on Risk Matrix
Equipment type
Failure rate
Economic Value Political factors Other Issues Position on Matrix
Medical Weighing equipment
15% Political embarrassment if widespread inaccuracies were discovered.
Possible threat to life if used to prescribe doses of medication or anaesthetic.
Very likely to fail with very high impact of failure
Weighbridges & Scales greater than 500kg
16% High value of scrap metal. i5.6 Billion to UK economy Identified as giving the largest detriment to both consumers & business
High cost of hiring testing unit makes this equipment vulnerable to neglect
iiImportance to public increases when linked to road safety.
Very likely to fail with very high impact of failure
Liquid Fuel Tanker Meter Measuring systems
10% High value product Fuel Poverty. Product cannot be seen by consumer.
Likely to fail with very high impact of failure.
Liquid Fuel Dispensers
2% High value & High volume product. iii45 Billion to UK economy
Value to UK economy would cause political embarrassment if found to be not accurate.
Product cannot be seen by consumer.
Unlikely to fail with very high impact of failure.
Non-Automatic Weighing Instruments more than 30kg but less than 5 tonnes
11% Possible failure with low impact of failure
Non-Automatic Weighing Instruments less than 30kg
6% High Volume Unlikely to fail with high impact of failure
Automatic Weighing Instruments
3% Possible failure with low impact of failure
Intoxicating Liquor
1% Very unlikely to fail with low
42
National Measurement and Regulation Office Section 70 Returns Annual Report
Measuring Instruments
impact of failure
Recommendations
1. To maintain the risk based approach to weights and measures inspections, NMRO will promote the findings of the section 70 report, the risk matrix and these recommendations to all local authorities.
2. To promote a reduction in the rate of non-compliance resulting in improved consumer protection and fair competition between businesses in the future.
3. To encourage LWMAs to take part in authority, regional and national metrology projects and to submit the results to the NMRO.
4. To co-ordinate national projects that target the highest risk rated equipment and encourage competence in these areas.
5. To ensure the Section 70 Report is available to NTSB Intelligence Hub in order to provide a Metrology feed into the Strategic Assessment.
6. A letter to the CEO of those authorities not submitting a Section 70 return will be sent to remind them of their legal obligation.
43
National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 9 Projects This chapter examines National projects that have been carried out for 2014/15. We recognise that in the current climate of stretched and reduced resources a large amount of Metrology work carried out is done so as projects. Therefore we aim to produce a brief outline of the projects carried out and the results.
Previous Projects 2014/15 In previous years NMRO co-ordinated two projects, the Medical Weighing Project which was recommended by the expert panel, and an AWI project which was a market surveillance project.
The medical weighing project has been completed and the final report can be viewed by following the link below:
https://www.gov.uk/guidance/enforcement-of-the-weights-and-measures-act-1985#national-
metrology-projects
Current Projects 2015/17
We are currently co-ordinating the verification project; focusing on Approved verification activity within the
Weighbridge, Petrol Pump & Bulk Fuel industries. Due to the large scope of this project it will be run over two
years, 2015/16 – 2016/17.
Information on how to participate and training opportunities can found by following the link below:
https://www.gov.uk/guidance/enforcement-of-the-weights-and-measures-act-1985
Future Projects 2016/17
Following the analysis of the section 70 returns 2014/15 the new project for 2016/17 will be a continuation of
the current verification project.
44
National Measurement and Regulation Office Section 70 Returns Annual Report
Chapter 10 Other Stakeholders NMRO aims to ensure that all Stakeholders have an input into our police’s and activities, to this end we have developed various ways for identified stakeholders to input into NMRO:-
1. Trading Standards or anyone else can raise concerns they have through [email protected], this input has had a considerable influence on the National Project chosen for 2015/17
2. Local Authorities complete and submit a Section 70 Return which is in turn used to compile the Risk Matrix contained within the Section 70 Report
3. NMRO ensures Trading Standards National Intelligence Hub has access to the Section 70 Report including the Risk Matrix to input into their annual strategic Assessment and subsequent control strategy
4. NMRO has access to Consumer Direct Central Database 5. NMRO actively participates in European and International metrology via WELMEC and OIML.
45
National Measurement and Regulation Office Section 70 Returns Annual Report
Annex A Local Authority Section 70 Participation
Aberdeen City Derby Isle of Wight Pembrokshire Sutton Aberdeenshire Derbyshire Islington Perthshire & Kinross Swansea Angus Devon Kensington & Chelsea Peterborough Swindon Argyll & Bute Doncaster Kent Plymouth Tameside
Barking & Dagenham Dorset Kingston upon Thames Poole Telford Barnet Dudley Knowsley Portsmouth Thurrock Barnsley Dumfries & Galloway Lambeth Powys Torbay Bath & NE Somerset Dundee Lancashire Reading Torfaen Bedford Durham Leicester City Redbridge Tower Hamlets Bexley Ealing Leicestershire Redcar & Cleveland Trafford Birmingham East Ayrshire Lewisham Renfrewshire Vale of Glamorgan Blackburn East Dunbartonshire Lincolnshire Rhondda Cyon Taff Walsall Blackpool East Lothian Liverpool Richmond Waltham Forest Blaenau Gwent East Renfrewshire Luton Rochdale Wandsworth Bolton East Riding Manchester Rotherham Warrington Bournemouth East Sussex Medway Rutland Warwickshire Bracknell Forest Edinburgh Merthyr Tydfil Salford West Berkshire Brent & Harrow Enfield Merton Sandwell West Dunbartonshire Bridgend Essex Middlesbrough Scottish Borders West Lothian Brighton & Hove Falkirk Midlothian Sefton West Sussex Bristol Fife Milton Keynes Sheffield West Yorkshire Bromley Flintshire Monmouthshire Shetland Westminster Buckinghamshire Gateshead Moray Shropshire Wigan Bury Glasgow Neath Port Talbot Slough Wiltshire Caerphilly Gloucestershire Newcastle upon Tyne Solihull Windsor &
Maidenhead
Cambridgeshire Greenwich Newham Somerset Wirral Camden Gwynedd Newport South Ayrshire Wokingham Cardiff Hackney Norfolk South Gloucestershire Wolverhampton Carmarthenshire Halton North Ayrshire South Lanarkshire Worcestershire Ceredigion Hammersmith & Fulham North East Lincolnshire South Tyneside Wrexham Central Bedfordshire Hampshire North Lanarkshire Southampton York Cheshire East Haringey North Lincolnshire Southend
Cheshire West & Chester Hartlepool North Somerset Southwark
City of London Havering North Tyneside St Helens
Comhairle Nan Eiean Siar
Herefordshire North Yorkshire Staffordshire
Conway Hertfordshire Northampton & Northamptonshire
Stirling & Clackmannanshire
Cornwall Highland Northumberland Stockport
Coventry Hillingdon Nottingham City Stockton on Tees
46
National Measurement and Regulation Office Section 70 Returns Annual Report
Croydon Hounslow Nottinghamshire Stoke
Cumbria Hull Oldham Suffolk
Darlington Inverclyde Orkney Sunderland
Denbighshire Isle of Anglesey Oxfordshire Surrey
47
i British Metals Recycling Association
ii 2006 Measuring Up report National consumerCouncil. iii Forecourt Equipment Federation
National Measurement Office
Contacts
Address: National Measurement & Regulation Office Stanton Avenue Teddington Middlesex TW11 0JZ General Enquiry Line: +44 (0)20 8943 7272 Email: [email protected] Website: www.gov.uk/nmro