Week1-2010
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ORGANIZATIONAL BEHAVIORMAN3240
SPRING 2010
General Information
Thursdays 5:30 – 8:30 Main 408
Kathy Deaner, Dean of Student Affairs, HarborWalk, Suite 101, 954-308-2601, [email protected]
OB looks at organizations from 3 levels: THE INDIVIDUAL GROUPS ORGANIZATIONAL STRUCTURE
What is organizational behavior The study of people at work Often referred to as OB Organizational behavior is the study of how
individuals, groups and structure influence behavior within organizations.
By understanding how an organization behaves, their effectiveness can improve.
It primarily focuses on employee behavior as it relates to jobs, work, absenteeism, turnover, productivity, performance and management.
“Very little has ever been done without human organization”
Social groups are all around us – our families, our roommates, our classrooms, our companies, and our governments. Because the basic unit of the organization is the individual person, understanding organizations partially requires that we understand ourselves, and simple relationships between two people.
These familiar subjects however are not as easily mastered as some believe: while multiple pop-psychology theories may sound correct ,determining which theory applies in any particular situation is the core purpose of an entire scientific
discipline: Organizational Behavior
DEFINITIONS
The study and application of knowledge about how people, individuals and groups act in organizations.
The study of how individuals act as a group of individuals in an organization.
A field of study that investigates the impact that individuals, groups and structure have on behavior within organizations, for the purpose of applying knowledge toward improving organizational effectiveness.
Definitions Con’t
Behavior that goes on in different types of organizations
The actions of individuals and groups in an organizational context.
The study of actions that affect performance in the workplace
A study that gives managers knowledge on how they should act in the most effective ways working in organizations.
Where does the study of behavior in organizations come from?
Psychology Social Psychology Sociology Anthropology Political Science
Psychology
Psychology seeks to measure, explain, and change behavior in humans and animals in an effort to understand INDIVIDUAL BEHAVIOR.
Psychology has influence OB by applying the theories and concepts of individuals to Organizations
Examples: learning theories, personality theories, industrial psychology
SOCIOLOGY
Sociology studies people in relation to their fellow human beings
Sociology has contributed to OB by studying group behavior in organizations
Examples include: group dynamics, work teams, organizational culture
Social Psychology
Social Psychology blends concepts from psychology and sociology to focus on the influence people have on each other.
The most significant contribution to OB deals with Change regarding attitudes, decision making and communication patterns
Anthropology
Anthropology is the study of societies to learn about humans and their activities
This has contributed to OB has helped to understand differences in values and attitudes among people from different backgrounds and cultures.
Political Science
Political Science is the study of the behavior of individuals and groups within a political environment.
This has contributed to OB by understanding the role of power, politics and manipulation
Current challenges and opportunities and why it matters? Workers come from different cultures, races
and ethnic groups The typical employee is older More women are in the workplace Global competition Corporate downsizing
Responding to globalization
Foreign Assignments
Co-Workers from different cultures
Jobs moving to low cost labor markets
Managing workforce diversity
Gender Race National origin Age Disability Domestic partners ReligionManager must recognize differences and
respond accordingly. As a result, we now have diversity train
Additional critical challenges for today’s managers
Improving quality and productivity Improving customer service Improving people skills Stimulating innovation and change Balance work-life conflicts Improve ethical behavior Create a positive work environment
OB offers managers:
Insights to Improve a managers people skills
Helps mange workforce diversity Improve employee productivity Teach managers how to stimulate
innovation Provide guidance on creating an
ethically healthy work environment