Weekly Status Report

Weekly Status Report

Bombay Dyeing AMS Project

Weekly Status ReportForWeek - 8

Issued On: 21.02.2015

SLA Adherence

Transaction Type / SLASLA MetSLA Breached

CR4060

Incidents5761

Weekly Carry Over of CRs

Particular / WeeksWeek - 5Week - 6Week - 7Week - 8

(25-Jan-15 to 31-Jan-15)(01-Feb-15 to 07-Feb-15)(08-Feb-15 to 14-Feb-15)(15-Feb-15 to 21-Feb-15)

Opening Balance45464241

Created 9173

Closed7585

Cancelled1000

Closing Balance46424139

Weekly Module & Customer wise CR Breakup: Week- 8 (15-Feb-15 to 21-Feb-15)

Row LabelsFISDGrand Total

Closed112

WIP (TechM)11

Grand Total213

Module wise CRs Status till Date

Row LabelsABAPBICOFIHRMMPPPSQMRE-FXSDGrand Total

BRD Awaited33

Cancelled11

Closed35109112910142102366

On Hold1214

UAT9110

User Input Awaited1124

WIP (TechM)611311

WIP(Wadia)12227

Grand Total145132113310162111406

Module wise Severity wise CR Break-up till date

Row LabelsABAPBICOFIHRMMPPPSQMRE-FXSDGrand Total

Sev 1271911764

Sev 2217372113292

Sev 31258016981554226

Sev 488824

Grand Total145132113310162111406

Weekly Carry Over of Incidents

Particular / WeeksWeek - 5Week - 6Week - 7Week 8

(25-Jan-15 to 31-Jan-15)(01-Feb-15 to 07-Feb-15)(08-Feb-15 to 14-Feb-15)(15-Feb-15 to 21-Feb-15)

Opening Balance2253

Created 7843

Closed7563

Closing Balance2533

Weekly Module wise Incident Break-up: Week - 8 (15-Feb-15 to 21-Feb-15)

Row LabelsQMSDMMGrand Total

Confirmed11

Customer Action112

Grand Total1113

Module wise Severity wise Incidents Break-up till date

Row LabelsBASISCOFIMMPPPSQMQM / MMSDGrand Total

1: Very High21112510160110

2: High611638311593191

3: Medium43332118341123

4: Low823379472153

Grand Total20583121681121266577

Module wise Customer wise Incidents Break-up till date

Row LabelsBASISCOFIMMPPPSQMQM / MMSDGrand Total

Bombay Reality1131116

Go Air401555

Polyester137731334

Textile75259665111262472

Grand Total20583121681121266577

Week 8 Status ReportPage 6