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MGF3681: International Management

Week 4:Cross Cultural

Communication

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Your Tutor (me)

Nathan Eva

– nathan.eva@monash.edu– 9903 4065– Building N Level 5 Room 14– www.slideshare.net/nathaneva

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Assignment 1

•International Negotiation•Due week 6 on the Friday 5pm - Moodle•Worth 30%•2,000 – 2,500 words•15 Journal Articles

(you can’t hand it in without 15 journal articles)

•APA Referencing

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Week 3 Lecture

• Explain how culture affects the communication process. In your answer you should identify each step of the communication process and the impact of culture on each step.

• Using Hall (1976), as reference, analyse the difference between explicit and implicit communication.

• Identify and describe three (3) verbal communication styles. • What is non-verbal communication and describe four (4)

types of non-verbal communication. • How does one effectively communication across cultures?

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Cross Cultural Communication

• In groups choose a country (even no of groups)• What are their ‘quirks’ in cross cultural

communication– Verbal and Non Verbal styles

> High and Low Context> Silence> Communication style (elaborate, succinct etc)> Chronemics (relationship to time)> Oculesics (eye contact)> Proxemics (interpersonal space)

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Cross Cultural Communication

• Now you have a business deal to do

• You are two universities looking to create a strategic partnership

• How you do this deal is up to your culture

• Nathan is all for different languages and interpreters!

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Moshi Moshi

McFarlin and Sweeney, International Management page 219

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Week 4 Lecture

• Explain the terms cultural convergence and cultural divergence? Do you think cultures are becoming increasingly similar? If so, why? If not, why not?

• Define the term national context. Provide examples of social institutions to support your answer.

• Social institutions can influence organisations through coercive, mimetic, and normative isomorphism. Define these concepts, and provide examples to demonstrate how they work.

• When managing globally, what are the four (4) key types of managerial predispositions that international management can utilise?

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Next Week

•Print off the email gate incident from Moodle