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    Business Law

    BTF11010

    Semester 1, 2016Non-Contractual

    Risks and Oli!ations

    Seminar ", week "

    #r$ %erstin Steiner 

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    Structure of the Seminar 

    General Matters

    Seminar Content: Statements & Behaviour:

     Negligent Misrepresentation and Misleading and Deceptive ConductA. Overvie of lia!ilities for statements

    B. Australian Consumer "a #hereafter called AC"$

    C. %ort

    Summar

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    General Matters

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    Material

    Moodle: location for everthing'

    (o to Stud: Stud Approach section ith details on online tas)s

    *hat to stud: +nit Content section ith details of ee)l activities

    *ritten material

    +nit Guide: short overvie

    Student Activit Guide:

    (o to stud: detailed instructions and e,planations including the

    online activities *hat to stud: overvie of topics- o!ectives- readings- cases &

    legislation- e,ercises for the seminar and tutorials

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    %ips for succeeding%he /perfect0 expandable stud organisation

    Pre-class activities 1ead the te,t!oo) 

    Do the studplan e,ercise in MBus"a"a!

    2repare the in3class activities

    In-class activities Attend and participate

    Post-class activities Organise our notes- as) 4uestion in consultation times

    Chec) understanding ith the homeor) in MBus"a"a! (ave fun5

    6.

    Assessment post-class activities

    *ee)l online test in MBus"a"a!

    2repare ansers to 4uestions and chec) in consultation times

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    2ractice: *ee)l Online 7ui8

    1 2 3 4 5 6 7 8 9 10

    0

    20

    40

    60

    80

    100

    120

    140

    160

    Total numer o& attem'ts( )*"

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    Statements & Behaviour:

     Negligent Misrepresentation andMisleading and Deceptive Conduct

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    %opic O!ectives

    On completion of this topic- ou should !e a!le to:

    Descri!e the la of torts- its general principles and the statutes of limitations for tort actions9

    "ist and e,plain the necessar elements re4uired to esta!lish negligent misstatement and

    appl them to a practical situation9

    dentif the defences a defendant can raise in an action for negligence- and their potential

    impact on damages paid9

    ;,plain negligence and the introduction of civil lia!ilit legislation ! federal- state and

    territor governments9

    ;,plain the elements of misleading and deceptive conduct and appl them to a practical

    situation9 and

    ;,plain the distinction !eteen common la and statute la- using the lia!ilit for

    statements as an e,ample.

    C  h e c k l  i s t 

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    Scenario: %he )noledgea!le Archie

    Archi 2t "td is a compan hich provides architectural services and advice.

    B letter Archi advised

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    "egal 1is)s for Advice Giver 

    Incorrect Advice

    Statute

    S 18 ACL,Seminar 3,

    Chapter 3 !

    S 12 "A #1$ ASICand

    Corporation% Act2001 #C&th$

    Seminar 10

    Common La'

    "eceit( )raud*ot covered in

    the %u+ect

    *e-.i-ent/i%repre%entatio

    nSeminar 3,

    Chapter 3 !

    Contract reach o a term

    Seminar% 6, 8

    Chapter% 6, 7,9and 9 !

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    Australian Consumer "a

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    Misleading or Deceptive Conduct

    AC" s >@ provides:

     A person shall not- in trade or commerce- engage in conduct that is misleading

    or deceptive or is li)el to mislead or deceive.

    Section >@ AC" focuses on the NA%+1; O %(; 1;21;S;N%A%ON- NO%

    %(; CONDC+% O %(; 1;21;S;N%O1.

    %herefore it is not necessar to prove fraud or negligence

    Gi!!s C in Parkdale Custom Built Furniture Pty Ltd v Puxu Pty Ltd #>E@F$

    A%21 ?3H?I Yorke v Ross Lucas Pty Ltd #>E@H$ A%21 ? 3?> #ederal Court$

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    "egal 1is) under s >@ AC"

    >. Step

    • Applica!ilit• A person• n trade or

    commerce

    F. Step

    • Breach• Misleading or deceptive

    or li)el to do so• Conduct• (alf truths• Opinions- usuall not

    covered e,cept for • "ies• ;,pert opinion as

    statement of fact• f totall

    unsupported ! thefacts.

    H. Step

    • Damages• Causation

    . Step

    • Defences• ;,clusion

    clauses anddisclaimers•  Not ver

    effective- see Bateman v

    Slatyer#>E@I$ A%21?3IJF#ederalCourt$

    Disclaimer as usual

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    >. Step: Applica!ilit

    A trader hose conduct- o!ectivel determined- is misleading ill

    contravene s >@- hether or not he or she has acted honestl andKor

    reasona!l: ;4uit Access.

    t is necessar to prove a causal connection !eteen the claimed loss

    or damage and the conduct complained of.

    But it is not necessar that the claimant !e misled.

    t ma !e- for e,ample- that a trader has suffered loss of !usiness !ecause his or her customers have !een misled ! a competitor0s

    misleading advertising.

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    F. Step: Le %erm

    Conduct

    %he use of another trader0s distinctive ords or products- features and slogans9

    Similar !usiness names #Taco Bell of Australia Inc v Taco Bell Pty Ltd .$9

    Comparative advertising hen comparisons !eteen products are claimed not to !e accurate# Eveready Australia Pty Ltd v illette Australia Pty Ltd  F??? A%21 >3I>$9

    Defamator comments9

    Misleading conduct in emploment9

    Character merchandising9

    Silence- here there is an o!ligation to disclose # !en"o Investments Pty Ltd # $rs v Collins %arrickville Pty Ltd #>E@@$ IE A"1 @$.

    %he plaintiff is assisted ! s AC" hich provides that a representation as to a future mattershall !e ta)en to !e misleading if the author did not have reasona!le grounds for ma)ing therepresentation.

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     F. Step: Le %erm

    Misleading or Deceptive

    Conduct that ma result in confusion in the mind of consumers is notsufficient to esta!lish a !reach of s >@ AC": see %c&onald's System of

     Australia Pty Ltd v %c(illiams (ines Pty Ltd #>E@?$ HH A"1 HE case.

    *hether conduct is misleading or is li)el to mislead or deceive is ano!ective 4uestion to !e determined ! the court.

    ;vidence as to persons in the target class having !een misled ill !e persuasive !ut not determinative.

     Need a /real or remote chance or possi!ilit0 of possi!le victims !eingmisled.

     NB: ntention is not an element of the contravention.

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    Activit: *or)ing ith Cases

    Taco Com)any of Australia v Taco Bell Pty Ltd #>E@F$ A%21 ?3H?H

    n >E@>- %aco Bell of Australia 2t "td- a su!sidiar of a +nited States

    chain of Me,ican restaurants- opened a Me,ican food restaurant called

    P%aco BellP at Bondi in Sdne. Both companies complained of the use of

    the name of the other.

    (as there !een an infringement of the AC" and- if so- hich sectionKs

    and ! hom5 + l e a s e  n o t e  t  a t  w  e n  

    t  e  c a s e  w a s  o r i ! i n a l l  -  

    d e c i d e d , t  e   . C L w a s  

    n o t  i n  &  o r c e , i n s t e a d  i t  

    w a s  i t s   ' r e d e c e s s o r , t  e  

    T  +  .  t  a t  w a s  

    c o n s i d e r e d $

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    Solution

    Taco Com)any of Australia v Taco Bell

     Pty Ltdssue: Breach of s >@ AC" ! %aco Bell of Australia 2t "td5

    >. Applica!ilit

     person

    in trade or commerce

    F. Breach

    conduct that is misleading5

    %he court set don four guidelines in relation to hether the conduct complained of is li)el to mislead ordeceive.

    >. t is necessar to identif the relevant section of the pu!lic ho might !e li)el to !e misled.F. F. Once the relevant section of the pu!lic has !een identified- the matter is to !e considered ! reference to

    all those ho come ithin it.

    H. ;vidence that some have !een misled or deceived is admissi!le and ma !e persuasive- !ut it does notitself conclusivel esta!lish that conduct is misleading or deceptive or li)el to mislead or deceive.

    . t is necessar to in4uire h proven misconception has arisen !ecause it is onl ! this investigation thatthe evidence of those ho are shon to have !een misled can !e evaluated and it can !e determined

    hether the are confused !ecause of misleading or deceptive conduct on the part of the defendant.

    % h i s  a n s  e r  i s  l e f  t  i n  o n   p u r  p o s e  t o  s h o    & o u  

    h o   t o  s o l v e  t h e s e   p r o ! l e m s ' 

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    Solution continued6

    Court0s decision

    P%aco BellP had !ecome associated ith the Bondi restaurant some considera!le time !efore the+nited States %aco Compan commenced operations in Sdne under the same name.

    H. Damages

    Causation

    %he cause of an actual or li)el misconception as the use of the name ! the +nited Statescompan hich had come after the Bondi restaurant had esta!lished its reputation throughoutSdne and accordingl should !e restrained

    As long as the Cronulla P%aco BellP can esta!lish that it has ac4uired a reputation throughoutSdne for Me,ican food in that name- an later competitor ho ished to use the same nameis li)el to cause actual or li)el misconception and could !e met ith an action under s. F.

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    mportant 2oints

    Mere confusion does not amount to conduct that is misleading or deceptive:  %c(illiams(ines Pty Ltd v %c&onald*s System of Australia

    ;ven if a product has a close resem!lance to the product of another manufacturer to the

     point here the consumer ould !e li)el to !e misled- if the product is properl

    la!elled ith the name of its on manufacture- there generall ill not !e a !reach:

     Parkdale Custom Built Furniture Pty Ltd v Puxu Pty Ltd 

    %he operation of s >@ is not limited to transactions involving consumers.

    Much of the litigation involves traders attac)ing each other0s advertising or other

    representations- i.e. Eveready Australia Pty Ltd v illette Australia Pty Ltd  #F???$

    +nfair trading ill not !e caught as such: it must involve some element of misleading

    conduct.

    %his ill onl occur if the conduct contains or conves a misrepresentation: see Taco

     Bell of Australia Inc v Taco Bell Pty Ltd .

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    %ort of Negligence

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     &ono+,ue v Stevenson

    and Negligent Misrepresentation6.

    (ouse of "ords #(o"$ decided a person could !e lia!le for

    negligence even though no contract

    (o" set out the elements of negligence action:

    Dut of care

    Standard of care

    Causation & 1emoteness tests

    But &ono+,ue v Stevenson concerned ith negligentl

    manufactured goods- not ords

    ssue: Could a person oe a dut of care hen giving advice or

    information5

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    Definition:

     Negligent Misrepresentation

    A statement of fact- advice or opinion made in !usiness that is relied upon !

    another !ut hich is inaccurate or misleading.

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    (istorical Detour 

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    Development of the Common "a

    Candler v Crane- C,ristmas # Co >E> F LB >J

     !edley Byrne # Co Ltd v !eller and Partners Ltd >EJ AC J

     %LC Assurance Co Ltd v Evatt #>EJ@$ >FF C"1 J

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    ;arl Decisions

    Candler v Crane C,ristmas # C$ >E> ;nglish Court of Appeal

    acts

    CC & Co as a firm of accountants

    CC prepared accounts for %( Mines "td

    CC )ne accounts ere to induce Candler to invest in %(

    Candler invested !ut lost hen %( ent !ro)e.

    CC had !een /e,tremel0 careless 3 !ut NO% dishonest

    Candler sued CC for damages for negligence

    Decision

    As4uith & Cohen " 3 the maorit 3 held that:

    Donoghue v Stevenson did not appl to negligent advice

    Damages onl in /fraud0 case- folloing Derr v 2ee) as there as no evidence ofdishonest- no lia!ilit for deceit

    Denning " 3 dissenting 3 held that:

    Donoghue v Stevenson applied

    Candler as entitled to damages

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    Case:

     !edley Byrne # Co v !eller # Partners >EJ AC J

    acts (edle Brne as an advertising agenc.

    (eller as a !an).

    ;asipoer #/;0$ as a customer of the !an). Before ta)ing or) from ;- (B as)ed Ban) for reference.

    1eference as good and mar)ed:

    /Confidential. or private use & ithout responsi!ilit on part of !an)0

    ;asipoer ent !ro)e oing (B mone

    (B sued Ban) for damages for giving negligent advice

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    D;CSON:

     !edley Byrne # Co v !eller # Partners

    (ouse of "ords held:

    2erson could !e lia!le for giving negligent advice or information if

    the oed a dut of care to the plaintiff not to !e negligent.

    (oever- on the facts- Ban) not lia!le !ecause of disclaimer

    Side ssue: *e ill loo) at disclaimers later on hen e are tal)ing

    a!out contract'

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    Disclaimers

    /Confidential: or our private use and ithout responsi!ilit on the

     part of

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    Case:

     %LC Assurance Co v Evatt #>EJ@$ >FF C"1 J acts

    M"C Assurance "td and 2almer "td ere !oth su!sidiaries of M"C "td

    ;vatt held polic ith M"C Assurance.

    ; sought advice from M"C Assurance regarding financial sta!ilit of2almer 

    M"C Assurance said 2almer sta!le & safe investment

    ; invested in 2almer 

    2almer insolvent & ; lost investment Q interest

    ; sued M"C Assurance for damages for giving negligent advice.

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    D;CSON:

     %LC Assurance Co v Evatt 

    %he (igh Court 3 #>EJ@$ >FF C"1 J R held that the defendant as

    lia!le for their negligent misstatement.

    Dut e,tended not onl to professional advisors !ut also to persons ho

    give advice in /serious circumstances0 as per Baric) C

    %he (igh Court0s decision as overturned hen the case as

    appealed to the 2riv Council.

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    Case:

    S,addock # Assocs. v Parramata City Council #>E@>$ (G(CO+1% O A+S%1A"A

    Shaddoc) land developer

    S as)ed 2CC if an road3idening

     proposals for land

    2CC said no & S !ought land

    "ater 2CC compulsoril ac4uired >KH

    of land for road3idening.

    S sued for damages for

    negligent misrepresentation

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    Decision: Shaddoc) 

    >. (edle Brne is clearl adopted as la in Australia.

    F. *hen is dut of care oed5

    *henever a person gives advice or info.9

    to another on a serious matter9

    heKshe realises or ought to realise that the other person ill act on it9

    it is reasona!le for the other person to so act on it9 and

    heKshe oes a dut to e,ercise reasona!le care hen giving the advice or

    information.

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    ;nd of (istorical Detour 

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    1oadmap: Overvie

    "ia!ilit under Common "a

    1 Step

    •Dut of Care•Advice given inserious manner •Advice giver should

    realise trust and thatadvice ill !e actedupon•1easona!le that theother person ill actupon it•2ossi!le limitationsas per s@#>$ *rongsAct•1is) forseea!le•

    1is) notinsignificant•1easona!le personould have ta)en precautions

    2 Step

    •Breach Standard of Care•2ro!a!ilit•2ractica!ilit•Gravit•ustifia!ilit

    •2ossi!le limitations as pers @#F$ *rongs Act•Dut to arn of ris)- s?

    •1easona!le personould have ta)en

     precautions- s @ #F$•Standard of care for professionals•Other principles#alternative !ehaviour-change of !ehaviour$- sE

    3 Step

    •Damages•Causation•remoteness

    4 "eence%

    •Contri!utornegligence•Toluntar ris)assumption

    Disclaimer: %his is one of m so called 1OADMA2S R no the are not giving ou an anser to a legal pro!lem 6

    %he provide ou ith a structure on ho to anser a legal 4uestion

    M2O1%AN%: %he are also sometimes incomplete- no- for instance- the are missing case studies. %his means UO+ have to complete it6

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    >. Step: Dut of Care

    *hen is it oed5

    Dut on the defendant to avoid ma)ing careless statements hich cause harm. !edley Byrne v !eller  #>EJ$ esta!lished that the la ill impl a dut of carein the ma)ing of statements.

    A dut of care e,tends not onl to professional advisers !ut also to persons ho provide information: %LC v Evatt #>EJ@$

    %his dut of care also e,tends to advice that is given in /serious circumstances0:S,addock v Parramatta City Council  #>E@>$

    A dut of care also arises and e,ists here there is a /special relationship0

     !eteen the parties: San Se/astian v %inister Res)onsi/le for Administerin+ Plannin+ and Assessment Act  #>E@J$

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    >. Step: Dut of Care

    Special 1elationship

    >. Spea)er must !e aare that heK she is !eing trusted ! the

    representee to give informationKadvice hich the representee

     !elieves the spea)er to possess or to have access to9

    F. %he su!ect matter of the informationK advice must !e of a serious

    or !usiness nature.

    H. %he spea)er must realise that the representee intended to act on the

    advice.

    . n the circumstances- it must !e reasona!le for the representee to

    rel on the spea)er0s informationKadvice.

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    >. Step: Dut of Care

    n 2ractice: Hrd 2art6 Auditors

    Accounting firm #ABC$ acted as auditors for < Compan.

    After auditing < in F??J- ABC certified

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    >. Step: Dut of Care

    %pes of 1elationship

    Advi%or

    epre%entee

    Auditor

    Compan

    Shareho.der

    anerotentia.inve%tor%

    Creditor%

    Simple #direct$ relationship Auditor  

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    >. Step: Dut of Care

    Case: Esanda Finance Cor)oration #>EEI$ >@@ C"1 F>

    2M( as the auditor for a compan called ;,cel.

    As auditors- 2M( certified the accounts of ;,cel for the ear ending

    une >E@E.

    ;sanda made loans to a num!er of companies associated ith ;,cel.

    As securit for the repament of those loans- ;sanda accepted

    guarantees from ;,cel.

    ;sanda claimed that its decision ma)e loans as in part due to its

    reliance on the audited accounts of ;,cel.

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    Decision: Esanda Finance Cor)oration

     No suggestion that the audit had !een done especiall for ;sanda.

    ;sanda sued 2M(.

    2M( claimed that it oed no dut of care to ;sanda.

    (eld: 2M( oed no dut of care to ;sanda.

    +ltimatel- this seemed to !e due to the reasona!leness of the

     plaintiff0s reliance.

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    >. Step: Dut of Care

    AuditorsKAccountantsK inancial AdvisorsK Anone giving 2rofessional

    Advice

    Auditors etc onl oe a dut of care if:

    Auditor etc prepared report for purpose of inducing plaintiff #or a

    determinate class of persons hich included the plaintiff$ to act in a

    certain a- &

    Auditor etc )ne or ought to have )non that plaintiff ould rel

    on the report ithout see)ing further advice

    ;sanda inance Corp v 2eat Maric) (ungerfords

    Dut often onl oed to compan- not investors

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    F. Step: Breach of Standard of Care

    %he level of care of a reasona!le person in the position of the defendant inthe circumstances

    actors R (yon+ SC v S,irt R no codified in *rongs Act 2ro!a!ilit

    Gravit

    2ractica!ilit

    ustifia!ilit

    2rofessional advisers 3 the level of s)ill & care is that appropriate to a

     person ith that professional statusK4ualificationsKe,pertise s.E *rongs Act >E@ #S&O01 p >F?$

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    F. Step: Breach of Standard of Care

    S@#F$ *rongs Act

    S @#F$ %o determine if reasona!le person ould have ta)en precautions- Court

    considers #among other things$:

    #a$ pro!a!ilit that harm ould occur 

    #!$ li)el seriousness of harm

    #c$ !urden of ta)ing precautions

    #d$ social utilit of activit

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    H. Step: Damages

    %he plaintiff must sho some lin) !eteen the damage suffered and the

    defendant0s conduct. %o factors for consideration are:

    that the loss or damage as /directl caused0 ! the defendant0s !reach R causation9

    and

    that the loss as /not too remote0 from the !reach 3 remoteness

    *ould a reasona!le person ith the )noledge and e,perience to !e e,pected of

    a advisor etc of the advice have foreseen the )ind of damage that occurred5

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    . Step: Defences

    "eence%

    Contri+utor*e-.i-ence

    roportionatereduction o

    dama-e%

    Can +e up to100

    o.untar i%A%%umption

     !ota. deence,the p.ainti'i.. recover

    nothin-

    *o deence

    )u.. amountrecovered

    Disclaimer as usual

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    Summar

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    OvervieApp.ica+i.it

    reach "ama-e% "eence%

    roduct%art 3:5ACL

    Statement%

    S 18 ACL "ut oCare

    reach oStandard oCare

    "ama-e% "eence%

    roduct% !ort o

    ne-.i-ence

    Statement% !ort o*e-.i-ence

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    Don0t forget6

    This week’s topic

    Tutorials, attendance and preparation

    Homework - online activit testing our )noledge and preparing for

    -> Weekly Online Test- starting and visi!le from Saturda onards and counting toards

    our grade'

     Next week’s topics

    1eading the material

    Online Studplan e,ercises

    2reparation for seminars and tutorials