Wednesday Webinar Pt 4: Must-have Technologies for Competing in Today's Market

Must Have Must Have Technologies for Technologies for Competing in Today’s Competing in Today’s MarketMarket

Use #smbmobility#smbmobility to tweet!

Agenda

• Welcome to Wednesday Webinars

• Panelists Presentations

• Q/A


Anita Campbell


Wednesday Webinars – SmallBizWednesdays.com

• Anita Campbell• Editor, Small Business Trends

• http://smallbiztrends.com • Twitter: @smallbiztrends

• Brent Leary• Partner, CRM Essentials

• http://brentleary.com • Twitter: @brentleary

Hosted by:


Wednesday Webinars

• 4 part series exploring use of mobile devices as we conduct business, and doing business on the go.

• Today’s session focuses on the apps, services, devices and other technology that will help us compete, thrive and survive in the “Social Age”.

• BIG thanks to BlackBerry for underwriting these webinars and making them possible


Wednesday Webinars

• Please feel free to tweet on Twitter – use hashtag: #smbmobility

• Follow the tweeting action at http://SmallBizWednesdays.com

• Links to webinar slides at http://slideshare.net/smbmobility

• Links to webinar recordings at http://SmallBizWednesdays.com


Poll Questions


Brent Leary


Today’s Panelists

• Steve King• Partner, Emergent Research

• http://smallbizlabs.com• http://twitter.com/smallbizlabs

• Sunitha Shivakumar • Senior Marketing Manager – RIM

• www.blackberry.com/smb• www.twitter.com/blackberry

• Tony Ferraro• Founder, 360Hubs

• http://twubs.com• www.twitter.com/tferraro


Steve King


The Growing Small Business Digital DivideThe Growing Small Business Digital Divide

• Technology driving small business competitive advantage • Increasing evidence the divide exists and is expanding:

– Society for New Communications Research study on Inc. 500 social media usage

– Network Solutions and University of Maryland Small Business Success Index research

• Technology use in key areas drives advantage


Technologies Providing Competitive AdvantageTechnologies Providing Competitive Advantage

• Marketing and customer service

• Analytical technology

• Operational technology

• Cloud and Mobile technology

• Marketing and customer service technology


Tony Ferraro

Keys To SMB Social Keys To SMB Social Media SuccessMedia Success

• Networking with the “Right” People

• Content Relevancy

• Content Value: Become a Resource

• Communication Frequency

What Twubs Can Do For YouWhat Twubs Can Do For You

• Connect You with the Right People

• Provide Relevant Conversation

• Aggregate All of the Right Information

• Be a Business/Industry Tool


Poll Questions


Sunitha Shivakumar

How do you feel?How do you feel?

– I Never have enough time in the day to get things done

– “tied” to the tools and day-to-day operations at my business which prevents me from allocating enough time outside of the office working on important things like growing my business or spending time with my family

– I have limited human resources- there is no room for downtime. Things need to happen, and happen quickly

– I’m the business “lifeline” - My employees rely on me to make decisions quickly no matter where I am

Can’t travel back in time yet…but there is Can’t travel back in time yet…but there is a way to find an extra hour a day!a way to find an extra hour a day!

…..According to a recent Ipsos Reid study using the BlackBerry smartphone solution converts 60 minutes of downtime into productive time, per day. This equates to 250 hours per user per year in recovered downtime. Furthermore, groups become up to 38% more efficient…..

View the full report:

http://na.blackberry.com/eng/ataglance/get_the_facts/ipsos_reid_blackberry_roi%20study_smb.pdf

But how?But how?

With the BlackBerry Solution…• BlackBerry® Smartphone Product Line• BlackBerry® Software Solutions• Technical Support and Development Solutions• BlackBerry® Authentic Accessories• Applications

You can take your office with you…and not just your email!• Extend important business applications right to your smartphone• Stay connected with phone, email, instant message, calendar, contacts…• Get instant information – browse the web, find your destination with mapping applications, organize your data…• Connect with your company’s applications, field service teams, forms and more


Thank You

Questions?


Thank You!!!Thank You!!!

For more information go to SmallSmallBizBizWednesdays.comWednesdays.com

Wednesday Webinar Pt 4: Must-have Technologies for Competing in Today's Market

Technology

Transcript of Wednesday Webinar Pt 4: Must-have Technologies for Competing in Today's Market