WebPro for SP UserManual en v2

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WEBPRO for Service Provider (SP)

Version 2.0

03 November 2006 COPYRIGHT Shin Satellite PLC 2002 Page 2 of 48

PROPRIETARY and CONFIDENTIAL

Created date : May 16, 2006

Version : 2.0

Author : Wanlaya Panjahong


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TABLE OF CONTENTS

REVISION HISTORY.......................................................................................11. Objective ............................................................................................................4

2. Scope and Functions ..........................................................................................4

3. Definitions and Abbreviation.............................................................................5

4. Symbols and icons .............................................................................................6

5. Initiate Data and Configuration .........................................................................7

6. Access to WEBPRO ..........................................................................................8

7. Menu ..................................................................................................................9

8. Transfer UT(s) .................................................................................................10

9. UT Management ..............................................................................................15

10. LOG ...............................................................................................................35

11. Update Job By NOC ......................................................................................3612. UT monitor.....................................................................................................38

13. NDB Report ...................................................................................................40

14. Job Report ......................................................................................................44

15. Job Summary Report......................................................................................46

Appendix A..........................................................................................................47


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1. Objective1.1. Support IBOSS

1.2. Manage UT, IP, PID and bandwidth of SP/Project

1.3. Manage user authorize

1.4. Monitor and control SPs NDB

2. Scope and Functions Provisioning

o Transfer UT(s)o UT Management

o LOG Report

o UT Monitoro NDBo Jobo Job summary

Switch Languageo Thaio Englisho Chinese

Helpo Logout


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3. Definitions and Abbreviation

Term Definitions RemarkIBOSS IPSTAR Business and

Operation Support System

NSO National Service Operator NSO of Thailand is TOT

SP Service Provider

PID Product ID Consisted of LoS, ToS and CoS and

related to NDB (kbps)

LoS Link of Service Described to antenna size

ToS Type of Service Described to Application such as

Voice , Internet, etc.

CoS Class of Service Described to Bit rate of Toll and

Star

NDB Nominal Digital Bandwidth IPSTAR bandwidth is

commercially sold or leased out to

customers (NSO & SP) on the basis

of NDB.

NDB is the IPSTAR capacity

which is unitized andnormalized

with a standard parameters (Traffic,

Performance, Link and UTs ODU)

UT User Terminal or Consumer box

MD Mediation Device A Software which control GWDatabase

IUAT IPSTAR UAT UAT process of IPSTAR SGGW


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4. Symbols and icons

Symbols and icons Description MeaningPink textbox and

folder icon

Able to key in the

textbox or look up

from the existing

list by click at the

folder icon

Yellow textbox and

Magnifying glass

icon

Read only, fill this

text box by click at

the magnifying

glass and select

from the popup list

Blue textbox Input only numeric

White textbox Any input

Red star Required field


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5. Initiate Data and ConfigurationSP have to Transfer UT(s) belong to project before provisioning by UT

Management function step as follow:

4. NDB report

1.Transfer UT(s)

2. UT Management

3. UT Monitor


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6. Access to WEBPRO

1. Type URL of WEBPRO in Address of internet explorer (for example : GWThailand is https://webpro.ipstar.info)

2. Input User ID and Password3. Click Sign In button or Enter for access to WEBPRO program

Figure1. WEBPRO Authorization


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7.MenuThere are four groups of menu

Provisioning Report

Switch Language

Help

Figure2. Main Menu of WEBPRO


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Figure 5. Transfer UT(s) by external file (cont.)

3.1.4. Check in Checkbox for select UT(s)

3.1.5. Click TransferUT(s) for update

owner of the selectedUT(s)

3.1.3. The list of UTfrom external file will

be display in the tableformat


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2. Source from search in the database

Figure 6. Transfer UT(s) by search from WEBPRO database

3.2.1. Input search

criteria

3.2.2. Click Searchto query the data from

database


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Figure 7. Transfer UT(s) by search from WEBPRO database (cont.)

3.2.3. After clicksearch, search result

will be displayed in thetable format

3.2.4. Check at thecheck box for select

UT(s)

3.2.5. . Click TransferUT(s) for update

owner of the selectedUT(s)


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The example of text file and excel file

Text file format is Serial, MAC (separated by comma)

Figure 8. example of text file format

Excel format

Figure 9. example of excel file format


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9. UT Management

SPs administrator can provision UT (that have been loaded in to the system)

by UT management function. This function is used for action as follow:

9.1Activate9.2Change status (Suspend/Resume)9.3Change IP9.4Force Logoff9.5FAP9.6Change PID9.7Change Location9.8Swap UT9.9Deactivate9.10 Change Project

9.11 Change Information9.12 Multiple Acivate

Table relation between Status and Action

Status Action

Inactive Activate

Multiple Activate

UAT -

(Activate by IUAT)

(Deactivate by Cancel Job or Job fail)

Active Resume (schedule)Suspend

Force logoff

FAP

Change IP

Change PID

Change Location

Swap UT

Deactivate

Change Project

Change Information

Suspend Resume (if FAP status = Normal)

Deactivate

FAP (if FAP status = FAP enforced)


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Figure 10. UTs State

UAT ActiveIUAT (QCPass)

Suspend

Suspend orFAP (Depend on PID)

Resume, FAP

Deactivate

UTs State

ActivateActivate without jobMultiple Activate

Change Project

SuspendResumeDeactivateChange IP AddressForce Log-OffFAPSWAP UTChange LocationChange PIDChange Information

Which action you can do?

ResumeDeactivate

Deactivate

Change LocationSWAP UTChange PID

Cancel Job / fail

Activate, Multiple Activate

Deactivate

Inactive


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Figure 11. Menu for UT Management


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Input serial number that you want to make a provisioning request.

Figure 12. UT Management Screen

1 Input serial number

2 click at magnifying

glass iconfor retrieve

serial information.

3 Select possible

provisioning request of

the input serial number.

6 Input all required

fields as a provisioning

request action.

4 Specific action date asyou want.

5 Input comment or reason, This

information will be display in

Comment on Job


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9.1 Activate

Figure 13. UT Management: Activate

When select a best beam, the program will show the confirmation window

about changing beam may effect to the IP Address, you can click OK button for

sure to activate this serial.

Figure 14. UT Management: Beam alert window

1. Activate and Multiple

Activate actions are

available for an inactiveserial.

2. In ut SPs customer ID3. Select required fieldssuch as activate PID,

BUC size, Action Date

(GMT)

4. Select IUAT location. 5. Must be select best

beam.


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Figure 15. UT Management: IP Address

Figure 16. UT Management: Activate Output

1. Select Routin O tion

3.2 Input IP Address

corresponding to the Routing

Option

3.2 Input Subnet Mask.

2. Input number of hosts or

choose from list for finding

available IP Address.

4. Click the Submit button

for creates an IUAT Job.

3.1 Input IP Addresscorresponding to the Routing

Option

Job ID and Authorizekey will be used by

Installer in IUAT


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9.2 Change status: Suspend

The existing status must be Active

1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Suspend3. Input Action time4. Input comment or reason5. Submit

Figure 17. UT Management: Suspend

Note :

After request successful, UTs status in WEBPRO will be Suspend andBarring in

GW

1. Input serial no.

and click at

magnifying glass

icon for retrieve data

2. Select Suspendaction

3. Input date and

time to action

5. Submit

4. Input comment or

reason


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9.2 Change status : Resume

The existing status must be Suspend or Active

1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Resume3. Input Action time4. Input comment or reason5. Submit

Figure 18. UT Management: Resume

Note :

Action Resume can appear on UTs status Active, because UT can be schedule

for Resume after Suspend (ActiveSuspendResume)

1. Input serial no.

and click at

magnifying glass


2. Select Resumeaction

3. Input date and

time to action

5. Submit

4. Input comment or

reason


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9.3 Change IP Address


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Change IP Address3. Input Action time4. Input comment or reason5. Input new IP address (belong to existing beam)6. Submit

Figure 19. UT Management: Change IP Address

If new IP Address you want to change not in current beam or current project , You

have to use action Change Location or Change Project or Deactivate and

Activate respectively

Note :

After request successful, UT status still Active.

1. Input serial no.

and click at

magnifying glass


2. Select Change IP

Address action

3. Input date and

time to action

6. Submit

5. Input new IP

Address

4. Input comment or

reason


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9.4 Force Logoff


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Force Log-Off3. Input Action time4. Input comment or reason5. Submit

Figure 20. UT Management: Force Log-Off

Note :

UT status still Active

1. Input serial no.

and click at

magnifying glass


2. Select Force Logoff action

3. Input date and

time to action

5. Submit

4. Input comment or

reason


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9.5 FAP

There are 2 way for use FAP. Penalty and return penalty.

9.5.1 FAP : Penalty


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type FAP3. Input Action time4. Input comment or reason5. Select FAP status FAP Enforce6. Submit

Figure 21. UT Management: FAP (Penalty)

Note :

FAP Enforce method is depend on FAP Action which setting on PID

Reduce speed

Suspend

No action

1. Input serial no.

and click at

magnifying glassicon for retrieve data

2. Select FAP

action

3. Input date and

time to action

5. Select FAP status

= FAP enforced

6. Submit

4. Input comment or

reason


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9.5.1 FAP : Return Penalty

The existing status must be Active1 Input Serial number and click magnifying glass icon to retrieve data2 Select action type FAP3 Input Action time4 Input comment or reason5 Select FAP status Normal6 Submit

Figure 22. UT Management: FAP (Return penalty)

If FAP Action was Suspend, Change FAP status to Normal for Resumethis UT.If FAP Action was Reduce speed, Change FAP status to Normal for change CoS

of this UT to commercial CoS .

1. Input serial no.

and click at

magnifying glass


2. Select FAP

action

3. Input date and

time to action

5. Select FAP status

= Normal

6. Submit

4. Input comment or

reason


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9.6 Change PID


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Change PID3. Input Action time4. Input comment or reason5. Input new PID6. Submit7.

Figure 23. UT Management: Change PID

Note :

Change bit rate only, UT status still Active

Change Adjustment Factor, UT status will be changed from Active to UAT andJob will be create

2. Select Change

PID action

3. Input date and

time to action

6. Submit

5. Change PID

1. Input serial no.

and click at

magnifying glass


4. Input comment or

reason


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9.7 Change Location


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Change Location3. Input Action time4. Input comment or reason5. Input new Location6. Select Beam7. Input new IP Address (if beam changed)8. Submit

Figure 24. UT Management: Change Location

Note :UT status still change from Active to UAT

2. Select Change

Location action

3. Input date and

time to action

8. Submit

5. Input new

Location

1. Input serial no.

and click at

magnifying glass


6. Select beam

7. If beam changed,

input new IP address

4. Input comment or

reason


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9.8 Swap UT


1 Input Serial number and click magnifying glass icon to retrieve data2 Select action type Swap UT3 Input new Serial No.4 Input Action time5 Submit

Figure 25. UT Management: Swap UT

Note :

- The old serial will be deactivated and the new serial will be activated.

- UT status still be changed from Active to UAT

2. Select SwapUT action

4. Input date and

time to action

5. Submit

3. Input new Serial

1. Input serial no.

and click at

magnifying glass



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9.9 Deactivate


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Deactivate

3. Input Action time

4. Input comment or reason

5. Submit

Figure 26. UT Management: Deactivate

Note :

- After Deactivate, UT status will be Inactive

2. Select Deactivate Action

1. Input Serial and click at

magnifying glass iconfor

retrieve serial information.

3. Select deactivate date.

5. Submit

4. Input comment or

reason


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9.10 Change Information


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Change Information

3. Input new customers description



6. Submit

Figure 27. UT Management: Change Information

2. Select Change Information




4. Select change information date

6. Submit

5. Input comment or

reason

3. In ut customers descri tion


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9.11 Multiple Activate

The existing status must be Inactive

1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Multiple Activate


4. Choose number of job

5. Follow steps as Activate action

Figure 28. UT Management: Multiple Activate

Note :

- This action must be use with GPS, for best result.

2. Select Multi le Activate




3. Choose number of job

4. Submit

2. Select multiple activate date


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9.12 Activate without Job

The existing status must be Inactive and have job status Confirm passed

with real cable. System will use information in the last job for activate.1. Input Serial number and click magnifying glass icon to retrieve data

2. Select action type Activate without Job



5. Submit

Figure 29. UT Management: Activate without Job

2. Select Multi le Activate





5. Submit

3. Select activate without job date


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9.13 Change Project


1. Input Serial number and click magnifying glass icon to retrieve data2. Select action type Change Project

3. Input Action date

4. Select new project

5. Select new PID

6. Change new IP Address in case existing IP Address is/are belong to project


8. Submit

Figure 30. UT Management: Change Project

2. Select Chan e Pro ect





8. Submit

3. Select change project date4. Select new project5. Select new PID

3. Chan e new IP Address


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10. LOG

SPs administrator can use this function to monitor log of any action happened

in WebPro. The criteria is contain of:

Object Type: Type of object want to enquiry log

Object ID: ID of object.

Comment: Comment or reason in each action from UT Management

Batch No.: Batch No. from Transfer(s) UT

Queue: MDs queue no.

Status: Status of action

Request Date: Request action date

Figure 31. Menu for Log

Figure 32. List of Log


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11. Update Job By NOC

SP NOC can update job status by this function.

Figure 331. Menu for UT monitor

Figure 34. List job for update

1. Input search criteria

3. The result list of

Job will be displayed

in the table format

2. Click Search

4. Check at the record

you want to update

5. Input reason

6. Select Action for this job


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The job can be updated one by one

1. Click at the magnifying glass icon to display the detail of this job in the

popup windows

2. Select action for update this job

3. Click Submit

Figure 35. List job for update

1. Select job you want

to update.

2. Select action for this

job

3.Click Submit for

update this job


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12. UT monitor

SPs administrator can monitor UT that has been loaded in to the system by

UT monitor function. This function used for display status of UT and other details of

UT.

Figure 36. Menu for UT monitor

Figure 37. UT monitor

1. Select SP

5. The result list of

UT (s)will be

displayed in the tableformat

2. Select Gateway

4. Click Search

button to see the result

3. Input other criteria

for searching


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The search result can be export to text format by click View Text and the format of

text as follow:

Figure 38. Example text view


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13. NDB Report

13.1 NDB Report by Beam

Figure 39. Menu for NDB report by Beam

Figure 40. Report criteria

2. Click Search to

see the report result

1. Select As of date of

reportNDB Report


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The result of NDB Report by Beam as follow :

Figure 41. Example NDB Report by Beam

NDB Report


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The result of NDB report by PID as follow :

Figure 44. Example NDB Report by PID


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14. Job Report

Figure 45. Menu for Job

Figure 46. Job Report

2. Click Search to



3. The list of resultwill be displayed in the

table format4. Click at the

magnifying glass icon

to see the job detail


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Figure 47. Job Detail


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15. Job Summary Report

Figure 48. Menu for Job summary report

Figure 49. Job Summary Report

2. Click Search to



3. The list of resultwill be displayed in the

table format


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Appendix A1. PID Request Form

Figure 50. PID request form


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2. Request for IPSTAR Bandwidth Activate (RFA)

Figure 51. RFA

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