Webinar What's More Important: Sales, Marketing or Customer Service?
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Transcript of Webinar What's More Important: Sales, Marketing or Customer Service?
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WebinarWHAT’sMORE IMPORTANT?
Presented ByNathan McDonald
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WARNING!This Webinar is designed to help with your focus
on the right area of business
We take full responsibility for the
positive changes to your business after
implementation.
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INSTRUCTION
Minimise
Type in Questions / Answers
Raise Your Hands Here
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Multiple Business Owner, Martial Arts Instructor, Business Growth Instructor
NATHAN McDONALD
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WARM UP
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QUICK POLL
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WHY ARE WE IN BUSINESS
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WHY THIS TOPIC
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MARKETING, SALES, CUSTOMER SERVICE (OPERATIONS)
FINANCE & ADMIN, BUSINESS OWNER
SYSTEMS & TEAM
GM, PASSIVE, SALE, FRANCHISE
FOUNDATIONS
GROWTH
EXPANSION
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3 WAYS TO MAKE MONEY 1. MARKETING
2. SALES3. CUSTOMER
SERVICE (OPERATIONS)
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1. MARKETING2. CUSTOMER
SERVICE3. SALES
WHAT IS THE MOST
EXPENSIVE
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MOST IMPORTANT
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SALES STRATEGIES
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OPERATIONS (C.S.) STRATEGIES
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MARKETING STRATEGIES
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IMPLEMENTATION
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QUICK POLL
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1-2-1 SPOTS
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FROM TODAY
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