Webinar survey results 1-14-13

31
- Webinar - Pinterest Marketing Survey Results

description

On Tuesday January 15th, we hosted a webinar to announce the results of our industry survey about Pinterest Marketing. We received responses from ~200 marketers from brands ranging across a broad scope of industries and verticals.

Transcript of Webinar survey results 1-14-13

Page 1: Webinar   survey results 1-14-13

- Webinar -Pinterest Marketing Survey Results

Page 2: Webinar   survey results 1-14-13

Welcome

Alex LittlewoodHead of Customer Success

“It’s my top priority to ensure you drive real business results from your Pinterest Marketing initiatives.”

#Pinfluencer

Page 3: Webinar   survey results 1-14-13

Todays Webinar

• Why Pinterest?

• Pinterest Marketing Survey Results

• Questions from Webinar Registrants

• Pinfluencer: The Pinterest Marketing Suite

• Announce the iPad Mini Winner

Page 4: Webinar   survey results 1-14-13

Why Pinterest?

Page 5: Webinar   survey results 1-14-13

Pinterest’s Role in a Social Strategy

People use it to:

Connect with the people and brands they care about.

Engage immediately with the people and brands they need to.

Discover products and be inspired. To curate their aspirations.

Brands use it for:

- Engagement- Brand Building

- News- Support- Feedback

- Uncover purchase intent

- Drive web traffic- Social ROI

92% trust recommendations from friends & family above all else when making purchase decisions.

Source: Nielsen April 2012

Page 6: Webinar   survey results 1-14-13

Big, and Getting Bigger

3rd most popular Social Network in the US

Fastest Growing in History

4th largest Website traffic driver in the world, more than:

Yahoo Bing Twitter Google ads

Page 7: Webinar   survey results 1-14-13

Pinterest Drives E-commerce

2.5X AOV (Average Order Value)

$180 $80 $69

86%

11%

25M

550M

1,000MUser BaseBy Network % of

Socially Driven

Shopping Sessions

Source: Comscore, Rich Relevance

Page 8: Webinar   survey results 1-14-13

Pinterest Marketing Survey Results

Page 9: Webinar   survey results 1-14-13

Survey Respondents

Page 10: Webinar   survey results 1-14-13

Pinterest Marketing Survey

1. Has referral traffic from Pinterest been growing?

2. Have sales & AoV from Pinterest been growing?

3. Are brands managing a Pinterest profile?

4. How frequently are they Pinning?

5. What are the board content strategies?

6. How does Pinterest fit in the overall social marketing strategy?

7. How Important is Pinterest to that strategy?

8. What do brands value most about Pinterest?

9. How are brands currently tracking performance?

10. How many brands have run sweepstakes and contests?

11. How difficult was it? What worked? What didn't?

12. How was the Promotion promoted?

13. Do brands plan to continue running more promotions?

Page 11: Webinar   survey results 1-14-13

Traffic from Pinterest is Exploding!

Yes, absolutely blowing up!Yes, growing rapidly and acceleratingYes, steady growth

Type of Business Sell on Website?

Media Agency Brand Retailer Yes No

Is traffic to your site (from Pinterest) growing?

Page 12: Webinar   survey results 1-14-13

Pinning Volume Matters

Almostnever

Periodic Bursts

A fewa week

1-2x/day

3-10x/day

10x + day

Yes, absolutely blowing up!Yes, growing rapidly and acceleratingYes, steady growth

Traffic growing?

How frequently are you Pinning?

Page 13: Webinar   survey results 1-14-13

50% Don’t Know

35% No

15% Yes

We Need Analytics to Measure ROI

Have you observed Higher AOV from Pinterest Traffic?

Showed AOV from Socially Driven Shopping Sessions

$180 $80 $69

In September 2012, a report studying 700 Million ecommerce

transactions…

Page 14: Webinar   survey results 1-14-13

Promotions in Pinterest

What went well What didn’t go well

• 57% said Customers and Fans

Loved it

• 31% said they noticed a spike

in web traffic and sales

• 27% said it was time intensive

to execute

• 35% said they had too few

participants

43% of Respondents had run at least one promotion

57% of Respondents had never run a promotion

41% = Not a Priority

34% = Unaware it was possible

16% = Waiting for technology

Page 15: Webinar   survey results 1-14-13

Actively Running Promotions is Key!

Of those that have run 1 or more Promotions on Pinterest...

Will run another promotion? How Frequently?

74% Definitely 26% Maybe53% Quarterly

23% Monthly

…0% said “not sure” or “no”

Page 16: Webinar   survey results 1-14-13

Questions From Registration

Page 17: Webinar   survey results 1-14-13

Questions from Webinar Signups1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-

popular and/or negative subjects?

2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?

3. How can I grow the activities occurring on Pinterest?

4. How to use “Engaged Time of Day” metric to improve performance.

5. Can I regionalize my efforts on Pinterest?

6. Do I need a Pinterest Profile, and what’s the best way to launch one?

Should I switch to a Business profile?

7. Can I advertise on Pinterest?

8. Will the Instagram ToS fiasco help Pinterest become more popular?

9. What are the metrics that are most important to executive management? Why?

10. Can I track sales from Pinterest?

11. How can I track specific pins and pinners that are popular and influential?

12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)?

Page 18: Webinar   survey results 1-14-13

Questions from Webinar Signups1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-

popular and/or negative subjects?

Top Tips for Brands that don’t “fit” perfectly in Pinterest

• Align with things that DO matter in Pinterest. People are on Pinterest to Discover, Share, and Remember.

• B2B Brands:• Infographics• Inspiration• Industry humor

• Pinterest is very positive, if your brand/service is not, a great opportunity to bring levity and inspiration to a sore subject

Top Categories on Pinterest:

Home Arts & Crafts Fashion & Style Food Inspiration & Educ. Holiday & Seasonal Humor Products Travel Kids

Page 19: Webinar   survey results 1-14-13

Questions from Webinar Signups2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?

3. How can I grow the activities occurring on Pinterest?

Action Description Recommended Best Practices

Follow Follows on Pinterest Yes • Ask for this as first action

Re-Pin from Board

User directed to re-Pin from pre-curated board

Yes • Leverage Top Pins• 40-60 pins in board• Clearly name board for promo

Pin from Website

User directed to website to Pin

Not usually • Narrow category• Optimize descriptions for Pinning, including $’s &

#’s

Re-Pin this Pin User directed to re-Pin a specific Pin

Yes • Optimize for maximum visibilty/readability in feed

Create a board User creates board for the promotion

Depends upon theme. Not usually

• Only use if it makes sense (i.e. Curation of things that wouldn’t fit in a pinners pre-existing boards)

Hashtags # User adds a hashtag to Pins

No • Align #’s with common search terms, like #Wedding, #Kitchen, or #Recipe

Page 20: Webinar   survey results 1-14-13

Questions from Webinar Signups2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?

3. How can I grow the activities occurring on Pinterest?

Pinterest Promotions Drive Pinning, Follows, Site Traffic and Sales

Page 21: Webinar   survey results 1-14-13

Questions from Webinar Signups4. How to use “Engaged Time of Day” metric to improve performance.

Tip:

Use Pinfluencer Pin

Scheduler to stagger

posts +/- 2 hours

around Most

Engaged times.

Page 22: Webinar   survey results 1-14-13

Questions from Webinar Signups5. Can I regionalize my efforts on Pinterest?

6. Do I need a Pinterest Profile, and what’s the best way to launch one?

Should I switch to a Business profile?

7. Can I advertise on Pinterest?

8. Will the Instagram ToS fiasco help Pinterest become more popular?

Why Switch?

1. Authenticate

2. Future Goodies

Page 23: Webinar   survey results 1-14-13

Questions from Webinar Signups9. What are the metrics that are most important to executive management? Why?

10. Can I track sales from Pinterest?

11. How can I track specific pins and pinners that are popular and influential?

12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)?

Top Metrics to Track

• Sales Conversion Purchase events Total Sales AOV

• Website Traffic Visits & Views

• Pinning & Re-Pinning Pins from site Repin : Pin Influential Pinners

• Reach & Impressions• Follower Growth

Average Daily Total

• Competitor Followers Pins from site Pinning Activity Virality

• Popular Pins By Revenue By Visits/Views Most viral Most comments

& likes• Boards

Most Engaged Most Viral

Page 24: Webinar   survey results 1-14-13

Pinfluencer

The Marketing and Analytics Suite for Pinterest

PromotionsContests, Sweepstakes, Coupons, Giveaways, Instant Win, and more.

AnalyticsPins, Repins, site traffic, sales conversion, competitors and more.

Content ManagementSchedule Pins, manage Pins across multiple Pinterest accounts.

Audience DataID Pinners that are Advocates, Engaged, and/or Influential

Page 25: Webinar   survey results 1-14-13

PromotionsSweeps

Contests

Giveaways

Page 26: Webinar   survey results 1-14-13

Promotions

Eligibility Tracker

Content Analysis

Page 27: Webinar   survey results 1-14-13

Analytics

Site and Profile Activity

Downstream Conversion• Google Analytics• Coremetrics• Adobe Site Catalyst

(Omniture)

Page 28: Webinar   survey results 1-14-13

Analytics

• Engaged Pinners• Influential

Pinners• Advocates

Page 29: Webinar   survey results 1-14-13

Analytics

Popular and Influential Pins

Engaging, Viral, andInfluential Boards

Page 30: Webinar   survey results 1-14-13

Content Management

Pin Scheduler

Page 31: Webinar   survey results 1-14-13

Congratulations to Our Winner!

Alison Feldmann

Etsy

You won the iPad Mini!

Thanks to everyone who participated in the survey.