Webinar survey results 1-14-13
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- Webinar -Pinterest Marketing Survey Results
Welcome
Alex LittlewoodHead of Customer Success
“It’s my top priority to ensure you drive real business results from your Pinterest Marketing initiatives.”
#Pinfluencer
Todays Webinar
• Why Pinterest?
• Pinterest Marketing Survey Results
• Questions from Webinar Registrants
• Pinfluencer: The Pinterest Marketing Suite
• Announce the iPad Mini Winner
Why Pinterest?
Pinterest’s Role in a Social Strategy
People use it to:
Connect with the people and brands they care about.
Engage immediately with the people and brands they need to.
Discover products and be inspired. To curate their aspirations.
Brands use it for:
- Engagement- Brand Building
- News- Support- Feedback
- Uncover purchase intent
- Drive web traffic- Social ROI
92% trust recommendations from friends & family above all else when making purchase decisions.
Source: Nielsen April 2012
Big, and Getting Bigger
3rd most popular Social Network in the US
Fastest Growing in History
4th largest Website traffic driver in the world, more than:
Yahoo Bing Twitter Google ads
Pinterest Drives E-commerce
2.5X AOV (Average Order Value)
$180 $80 $69
86%
11%
25M
550M
1,000MUser BaseBy Network % of
Socially Driven
Shopping Sessions
Source: Comscore, Rich Relevance
Pinterest Marketing Survey Results
Survey Respondents
Pinterest Marketing Survey
1. Has referral traffic from Pinterest been growing?
2. Have sales & AoV from Pinterest been growing?
3. Are brands managing a Pinterest profile?
4. How frequently are they Pinning?
5. What are the board content strategies?
6. How does Pinterest fit in the overall social marketing strategy?
7. How Important is Pinterest to that strategy?
8. What do brands value most about Pinterest?
9. How are brands currently tracking performance?
10. How many brands have run sweepstakes and contests?
11. How difficult was it? What worked? What didn't?
12. How was the Promotion promoted?
13. Do brands plan to continue running more promotions?
Traffic from Pinterest is Exploding!
Yes, absolutely blowing up!Yes, growing rapidly and acceleratingYes, steady growth
Type of Business Sell on Website?
Media Agency Brand Retailer Yes No
Is traffic to your site (from Pinterest) growing?
Pinning Volume Matters
Almostnever
Periodic Bursts
A fewa week
1-2x/day
3-10x/day
10x + day
Yes, absolutely blowing up!Yes, growing rapidly and acceleratingYes, steady growth
Traffic growing?
How frequently are you Pinning?
50% Don’t Know
35% No
15% Yes
We Need Analytics to Measure ROI
Have you observed Higher AOV from Pinterest Traffic?
Showed AOV from Socially Driven Shopping Sessions
$180 $80 $69
In September 2012, a report studying 700 Million ecommerce
transactions…
Promotions in Pinterest
What went well What didn’t go well
• 57% said Customers and Fans
Loved it
• 31% said they noticed a spike
in web traffic and sales
• 27% said it was time intensive
to execute
• 35% said they had too few
participants
43% of Respondents had run at least one promotion
57% of Respondents had never run a promotion
41% = Not a Priority
34% = Unaware it was possible
16% = Waiting for technology
Actively Running Promotions is Key!
Of those that have run 1 or more Promotions on Pinterest...
Will run another promotion? How Frequently?
74% Definitely 26% Maybe53% Quarterly
23% Monthly
…0% said “not sure” or “no”
Questions From Registration
Questions from Webinar Signups1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-
popular and/or negative subjects?
2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
3. How can I grow the activities occurring on Pinterest?
4. How to use “Engaged Time of Day” metric to improve performance.
5. Can I regionalize my efforts on Pinterest?
6. Do I need a Pinterest Profile, and what’s the best way to launch one?
Should I switch to a Business profile?
7. Can I advertise on Pinterest?
8. Will the Instagram ToS fiasco help Pinterest become more popular?
9. What are the metrics that are most important to executive management? Why?
10. Can I track sales from Pinterest?
11. How can I track specific pins and pinners that are popular and influential?
12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)?
Questions from Webinar Signups1. How can non e-commerce/retail brands drive results from Pinterest? B2B? Non-
popular and/or negative subjects?
Top Tips for Brands that don’t “fit” perfectly in Pinterest
• Align with things that DO matter in Pinterest. People are on Pinterest to Discover, Share, and Remember.
• B2B Brands:• Infographics• Inspiration• Industry humor
• Pinterest is very positive, if your brand/service is not, a great opportunity to bring levity and inspiration to a sore subject
Top Categories on Pinterest:
Home Arts & Crafts Fashion & Style Food Inspiration & Educ. Holiday & Seasonal Humor Products Travel Kids
Questions from Webinar Signups2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
3. How can I grow the activities occurring on Pinterest?
Action Description Recommended Best Practices
Follow Follows on Pinterest Yes • Ask for this as first action
Re-Pin from Board
User directed to re-Pin from pre-curated board
Yes • Leverage Top Pins• 40-60 pins in board• Clearly name board for promo
Pin from Website
User directed to website to Pin
Not usually • Narrow category• Optimize descriptions for Pinning, including $’s &
#’s
Re-Pin this Pin User directed to re-Pin a specific Pin
Yes • Optimize for maximum visibilty/readability in feed
Create a board User creates board for the promotion
Depends upon theme. Not usually
• Only use if it makes sense (i.e. Curation of things that wouldn’t fit in a pinners pre-existing boards)
Hashtags # User adds a hashtag to Pins
No • Align #’s with common search terms, like #Wedding, #Kitchen, or #Recipe
Questions from Webinar Signups2. Are there any new ways to run Promotions like sweeps and contests in Pinterest?
3. How can I grow the activities occurring on Pinterest?
Pinterest Promotions Drive Pinning, Follows, Site Traffic and Sales
Questions from Webinar Signups4. How to use “Engaged Time of Day” metric to improve performance.
Tip:
Use Pinfluencer Pin
Scheduler to stagger
posts +/- 2 hours
around Most
Engaged times.
Questions from Webinar Signups5. Can I regionalize my efforts on Pinterest?
6. Do I need a Pinterest Profile, and what’s the best way to launch one?
Should I switch to a Business profile?
7. Can I advertise on Pinterest?
8. Will the Instagram ToS fiasco help Pinterest become more popular?
Why Switch?
1. Authenticate
2. Future Goodies
Questions from Webinar Signups9. What are the metrics that are most important to executive management? Why?
10. Can I track sales from Pinterest?
11. How can I track specific pins and pinners that are popular and influential?
12. What are the best tools to measure Pinterest (Heather, FarmGirl Gourmet)?
Top Metrics to Track
• Sales Conversion Purchase events Total Sales AOV
• Website Traffic Visits & Views
• Pinning & Re-Pinning Pins from site Repin : Pin Influential Pinners
• Reach & Impressions• Follower Growth
Average Daily Total
• Competitor Followers Pins from site Pinning Activity Virality
• Popular Pins By Revenue By Visits/Views Most viral Most comments
& likes• Boards
Most Engaged Most Viral
Pinfluencer
The Marketing and Analytics Suite for Pinterest
PromotionsContests, Sweepstakes, Coupons, Giveaways, Instant Win, and more.
AnalyticsPins, Repins, site traffic, sales conversion, competitors and more.
Content ManagementSchedule Pins, manage Pins across multiple Pinterest accounts.
Audience DataID Pinners that are Advocates, Engaged, and/or Influential
PromotionsSweeps
Contests
Giveaways
Promotions
Eligibility Tracker
Content Analysis
Analytics
Site and Profile Activity
Downstream Conversion• Google Analytics• Coremetrics• Adobe Site Catalyst
(Omniture)
Analytics
• Engaged Pinners• Influential
Pinners• Advocates
Analytics
Popular and Influential Pins
Engaging, Viral, andInfluential Boards
Content Management
Pin Scheduler
Congratulations to Our Winner!
Alison Feldmann
Etsy
You won the iPad Mini!
Thanks to everyone who participated in the survey.