Webinar Service Selection Matrix
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8/16/2019 Webinar Service Selection Matrix
http://slidepdf.com/reader/full/webinar-service-selection-matrix 1/10
Webinar Selection Criteria a
Citrix
Recommended Product Name Webinato
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Max Room Capacity 2500 1000
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Private Labeling & Customiation **** ***
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M!S"#ave
$endor%eature Name
omNovia'Webinato
(o"oWebinar )
No Client So+t,are "o -nstall ... mobile app install required)Browser based solution (may require add-in or extension) --- ---
/ase o+ useOverall ease for attendees, presenters and orani!ers
Reliability Based on "rodu#t $biquity% &' ail-Over and *+ esilien#y
Price per mont01 ).2 users'3 45!S)& 6 %ree no CC' 7.8ay "rial
9: x ; Customer Support ( --- .o &"/ evelopment *upport)
<utoPilot Capabilityo pre-re#ord events and replay in a +ully interactive mode
<utomated Webinarso pre-re#ord and s#edule a webinar to autostart
/vent Management*#edulin, eminders and eports
<ut0oring1 Recording and /ditting "ools.ote3 =ntream iital 4edia *ervi#es available separately
-ntegration <P-sonne#t wit 4s, 4ar6etin &utomation, **O and 74* tools
P0one1 Mic and Webcam . P="S "oll' and>or $o-P/nterated #onferen#e bride and'or mi#ropone 8 web#am
Screen S0aring and Control --- means no emote ontrol)es6top sarin and emote ontrol of " and 4a#
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W0ite oard
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Live Polls
Webinato
99999 9999Product Ran@ing 2 7 "ied'
$ideo S0aring$ploaded : video, and isplay ;ouube, 7, 4"<, et#=
Cobro,singa6e attendees to a live webpae to browse #ollaboratively
A & < Capabilities &ssin questions, respond privately, rate, reportin===
-n.room Survey &s6 multiple questions at on#e wit reportin
/xit Landing Pagea6e attendees to a web pae at exit
(o"oWebinar )
=verall Product Score ***** is #ig0est'
* equires a separatel module, servi#e or produ#t
Boxes filled in > indi#ate isqualifiers
Boxes filled in ?>>. indi#ate @ualifiers
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nd Rating Matrix
Cisco <dobe =n9: (oogle
Studio
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%R//
Limited
2000 A000 1000 $nlimited 1000 5000 10
***** ***** ***** **** **** **** ****
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Webinar Bam
=nstreamMedia
Webinars=n<ir
WebexPremium <dobeConnect Webcast/lite Webinar Service asic!ses ( #' (oogle #angouts
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999 9999 99 9999 99999 999 99) "ied' : D "ied' 7 "ied' 9 ) "ied' D "ied'
(uploadonly)
WebexPremium
<dobeConnect
=n9:Webcast
/lite
Webinar Bam
Studio
=nstreamWebinar Service
Webinars=n<ir asic
(oogle #angouts
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No 23 Controllable 8ocument S0aring
No E3 ConFgurable C0at
No G3 Po,er+ul Slide S0o,
eatures "ri#in
No ;3 %lexible Recording
No D3 %ull Reporting
"op 2 %eatures Hou need in a Web Con+erencing System (By omnovia)
;ou sould be able to allow your attendees to download files su# as bro#ures, aendas,
presentations and su# witin te web #onferen#e interfa#e witout avin to email tem=
*ared olders provide tis fun#tion= ere may be times tat you would need to mar6 ado#ument as private so tat only sele#ted moderators or presenters #an a##ess tose files=
<ou all web #onferen#in platforms offer some type of #at (ability for attendees to type
messaes), many la#6 some important features tat #an enan#e your online meetin
experien#e= ;ou may want to ave te option to privati!e te #at so tat attendees #annot
read ea#oters messaes= ;ou may also need a #onfiurable and #ontrollable "rivate at
fun#tion between attendees= &bility to #reate a moderator, te person wo is in #are of
sele#tin te questions to pass to te presenter, #an be very useful parti#ularly in lare
presentations= &nd finally, avin te ability to ma6e maCor announ#ements is also a plus as it
elps your important messaes not et diluted amon te many messaes tat s#roll up=
<ou you #an use te appli#ation or des6top sarin fun#tion available in most systems, it
is preferable to use a *lide *ow fun#tion of web #onferen#in platforms to sow 4i#rosoft
"ower"oint presentations= ere are tree reasons beind tis3
;our viewers may not ave te same s#reen resolution as you do and tey may et s#roll
bars on presentations if you sow your des6top
ast animations may not be seen properly trou des6top sarin
+en runnin a "ower"oint sow, it #overs your entire s#reen (altou tis is
#onfiurable) and would not allow you to see parti#ipants messaes and questions
;ou need a *lide *ow module witin a web #onferen#in platform tat supports bot
"ower"oint 200A and 200D= ;ou also need to ma6e sure it does support all or mostanimations= e maCority of web #onferen#e slide sow fun#tions do not do a ood Cob at
supportin animations= ¬er important feature is te ability to annotate your slides live=
e ability to re#ord and ar#ive a presentation is #riti#al= 4ost systems produ#e eiter very
lare file movies or low quality ones= ;ou need to ensure te re#ordin fun#tion provides a
#ompromise between quality and file si!e so tat your viewers dont need to download ?is of
data to see a A0min movie= ¬er important fa#tor is te ease of a##essin te movies= e
advantae of avin te ar#ive in las format is tat tey #an be a##essed from any browser
on " or 4a# witout any software installs= /n addition to traditional re#ordin metods,
om.ovia provides a unique e#ast te#noloy tat does not produ#e any lare movie files=
e #onferen#e room EremembersF every step of te presentation (in#ludin audio and video)and at te time of replay rnoeprodu#es te event exa#tly te way it appened live in an
intera#tive environment= is means tat durin te replay time, te viewers #an a##ess sared
files and ta6e polls, for instan#e, as if it was live=
e ba#6end administration of web #onferen#in platform is also very important= ;ou sould
be able to a##ess reports on attendan#e, ar#ive views, typed messaesG as soon as an
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No )3 /ase o+ Customiation
No :3 -ntegrated $oice
No 73 $ersatile 8es@top S0aring
No 93 No so+t,are installs
No 23 Reliability
event ends= ;ou sould also be able to export reports in 4i#rosoft >x#el format and'or use
&"/s to download tem automati#ally and interfa#e wit your 4 systems=
Our advi#e is to see6 a system tat #an be easily interated to your website and be
#ustomi!able in terms of loo6 and feel as well as fun#tionality= /nteration to your site does not
only mean a lin6 from your site= /t sould mean te ability to ave attendees a##ess te#onferen#e room wit a #li#6 from your 4embers &rea= is would ma6e usermanaement
easy for you but also offers a better experien#e for your #ustomers=
+it te advan#ed O/" (oi#e over /") te#noloies available today, you sould demand te
system ave a fully interated voi#e system= is means tat your attendees would simply
listen trou teir #omputers witout usin te pone or any oter devi#e= & bride to outside
telepone lines, owever, offers more flexibility= ;ou mit ave attendees or presenters not
always able to use te audio on teir #omputers= 4ost systems owever la#6 te i quality
voi#e tat you need in web #onferen#in=
+en it #omes to sarin your des6top or a parti#ular appli#ation, tree fa#tors are #riti#al3 1=
/mae transmission sould be fast 2= /t sould o trou most firewalls= A= /t sould not use too
mu# "$ (your #omputers #al#ulatin power)= &dvan#ed systems optimi!e imae
transmission speed and redu#e required bandwidt by only sendin te areas of te s#reen
tat #ane=
H "revious "ost .ext "ost I
One of te most important fa#tors is te ease of a##ess and use= .o matter wat type of
webinar or online presentation you want to #arry out, you need to ma6e sure your attendees
#an a##ess your #onferen#e room in simple steps= :avin a browser based system tat truly
does not require any software installs is important= 4any systems #laim bein webbased butrequire installin a lare &#tivex or run on Java (wi# is not present on a sinifi#ant portion of
#omputers) tat defeat te purpose of bein browser based= *ystems su# as te om.ovia
+eb onferen#e run on las wi# is already present on over KL=5M of #omputers
worldwide= /n addition to ma6in te a##ess easy te first time, no software installs means it
tat tere will not be ne#essary to ma6e any software uprades wi# ma6es system
maintenan#e #onvenient=
/f te 6ey word in realestate is 7o#ation, eliability applies to web #onferen#in= .o matter
ow ood te features, te uptime of te system and its ability to automati#ally #orre#t
problems will determine your su##ess durin your webinars= e maCority of web #onferen#in
platforms (espe#ially some of te re#ently developed low#ost systems) provide a EoodenouFplatform tat wor6s KDM of te time= But web #onferen#in wen used for business
#riti#al appli#ations is similar to ele#tri#ity= /t is Enot ood enouF to ave AM of te time
te#ni#al problems= /t as to wor6 all te time= 4any systems allo#ate 1 server to 10,0008
users to redu#e teir #osts= eliable systems #ost a little more but provide servers wit less
users, i availability and more importantly te ability to instantly and seamlessly swit# to
anoter server or servers in #ase of te#ni#al trouble=