Webinar Series: CI's Coffee Chat: Meet the Staff

CI’s Coffee Chat: Meet our Staff

Commercial Investigations LLCwww.commercialinvestigationsllc.com

CI’s Coffee ChatWith your host: Courtney Caola



Meet Our StaffProviding background investigations with industry leading services through creative

solutions-one client at a time.

CI’s Coffee ChatWith your host: Courtney Caola



About UsHistory of

Commercial Investigations LLC

Staff History: Over 30 years of combined

experience with background investigations

Two Masters Degrees, Six Bachelors Degrees, Two Associates Degree

Headquartered in Cohoes NY with an office in Harmony FL too

Your First Choice for a Second Impression



About UsMeetCraig

Wigand

Craig WigandInvestigator

Started in August of 2011 as a data entry and call center representative and is currently an investigator.

Received his Fair Credit Reporting Act Basic Certification in November of 2013 and is attending the NAPBS conference this month to complete the advanced certification.

Graduated from South Colonie Central School District in 1996. Attended SUNY Plattsburgh.

Contact: 800-284-0906 Ext. 204

[email protected]



About UsMeetMelissa Ramsey

Melissa RamseyInvestigator

Started in October of 2011 as a data entry and call center representative and is currently an investigator focusing on initiating our clients’ requests.

Part of the compliance team, Melissa received her Advanced Certification with the National Association of Professional Background Screeners (NAPBS) in April 2014.

Graduated from Siena College in May 2011 with a Bachelor of Arts Degree in Sociology.

Contact: 800-284-0906 Ext. 211

[email protected]



About UsMeetChris

Brinkman

Chris BrinkmanData Entry/Call Center Representative

Started in June of 2013 and focuses on verifications calls, reference checks, and handling criminal records.

Received his FCRA Basic Certification in March of 2014.

Graduated from SUNY Albany in 2012 with a Bachelor of Arts degree in Criminal

Contact: 800-284-0906 Ext. 218

[email protected]



David PrinceData Entry/Call Center Representative

Started as an intern in June of 2013 and became a full time data entry/call center representative in January 2014.

Member of the Honor Society of Phi Kappa Phi.

Graduated in May of 2014 from Sage College of Albany with a Bachelor of Science degree in Law and Society with an emphasis on Criminal Justice.

Contact: 800-284-0906 Ext. 203

[email protected]

MeetDavid Prince



About UsMeet

Kyle Morse

Kyle MorseData Entry/Call Center Representative

Started in March of 2014 and focuses on criminal records

Writes the Last Scene articles for CI Times

Graduated from SUNY Albany in December of 2013 with a Bachelor of Science degree in Sociology with a minor in Computer Science.

Contact: 800-284-0906 Ext. 205

[email protected]



About UsMeet

Yvette Austin

Yvette AustinData Entry/Call Center Representative

Started in August of 2014 and focuses on verification calls for employments and references.

Brings with her 25 years experience in customer service.

Graduated from Colonie Central Hight School and Hudson Valley Community College with an Associate’s Degree in Criminal Justice.

Contact: 800-284-0906 Ext. 208

[email protected]



About UsMeet

Lynn Migliore

Lynn MiglioreBusiness Development

Started in n October 2013 heading up sales on our business development team.

20+ years in sales and customer service.

Graduated from Spencer Business and Technical Institute for Travel and Tourism in 1992.

Contact: 800-284-0906 Ext. 216

[email protected]



About UsMeet

Courtney Caola

Courtney CaolaCustomer Services Specialist

Started in December of 2013 to join the business development team working with current clients.

Received her FCRA Basic Certification in June of 2014 and will complete her Advance certification in 2016.

Graduated from Russell Sage College with a Bachelor of Arts in Psychology and from John Jay College of Criminal Justice with a Master of Arts in Forensic Psychology.

Contact: 800-284-0906 Ext. 214

[email protected]



About UsMeet

Lundy LaBuda

Lundy LaBudaAdministrative Assistant

Started in May of 2014 as part of the business development team.

Brings with her over 20 years of customer service and billing experience

Veteran of the United States Military Police Corps.

Contact: 800-284-0906 Ext. 206

[email protected]



About UsMeet

Michelle Pyan

Michelle PyanPresident

Started Commercial Investigations LLC in 2004

Ran her first background investigation in 1991.

Graduated from Winona State University with a Bachelor’s Degree in Paralegal Studies/Pre-law and from University of Wisconsin Oshkosh with a Masters of Business Administration.

Contact: 800-284-0906 Ext. 202

[email protected]



About UsMeet

Due Diligence

Due DiligenceMascot

Became known to Commercial Investigations in May 2004

Alias of Bad Diligence

Currently seeking employment

Contact: 800-284-0906

[email protected]



Q & A:

Meet Our Staff



About UsAbout Us:Commercial Investigations LLC

Commercial Investigations LLC (CI) is a certified woman owned enterprise and NYS licensed private investigative agency.

Our vision is to be the most innovative and educational background investigations partner.

Presented by: Courtney Caola

(800) 284-0906www.commercialinvestigationsllc.com

facebook.com/commercialinvestigationsllc

twitter.com/CI_LLC

linkedin.com/company/commercial-investigations-llc

[email protected]

CI’s Coffee Chat Meet Our Staff

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The information provided in this presentation does not constitute legal or accounting advice. It is for information and discussion purposes only.

This presentation may not be reproduced without the written consent of the author.



Webinar Series: CI's Coffee Chat: Meet the Staff

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