Webinar Marketing - MarketingSherpa

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Watch Daniel Burstein, Director of Editorial Content, MECLABS interview Shelby Britton, Senior Product Manager, Adobe on webinar strategy. Watch the live recording now! Access our other webinars

Transcript of Webinar Marketing - MarketingSherpa

Watch Daniel Burstein, Director of Editorial Content, MECLABS interview Shelby Britton, Senior Product Manager, Adobe on webinar strategy.

Watch the live recording now!

Access our other webinars

Webinar MarketingHow Adobe saw a 500% lift in conversion from changing its webinar strategy

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Speakers

Daniel BursteinDirector of Editorial ContentMECLABS@DanielBurstein

Shelby Britton Senior Product Marketing ManagerAdobe

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75% increase in Open Rate120% increase in Clickthrough Rate

Webinars became the second driver of sales behind free trial offers.

Average Open Rate Average CTR

2008 17% 5%

2013 30% 11%

!

Results: Evolution of webinar marketing

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Promoting Webinars: Identifying problems

Marketing Webinars

eLearning

Web Conferencing

Virtual Collaboration

Security

Sales

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Promoting Webinars: Identifying problems

Marketing Webinars

eLearning

Web Conferencing

Virtual Collaboration

Security

Sales

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Promoting Webinars: Create order in the strategy

Registers for “Best Practices” webinar

“Product” webinar

Competitive comparison

Email List

Structured sales process

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Promoting Webinars: Down the funnel

“Best Practices” or “Solution” webinar

“Product” webinar

Competitive comparison

Marketing PlayeLearning Play

Trial/ training

webinars

37% eLearning moved from “Solution” to

“Product” webinar

23% marketing moved from “Solution” to

“Product” webinar

Promoting Webinars: Titles

Old Titles 2013 Titles

Introduction to Acrobat Connect Pro

Next Generation Web Conferencing

New Adobe Acrobat Connect Pro 7 for Virtual Classrooms and Rapid Training

Web Conferencing Tips for Training and Education

How to be a Great Webinar Moderator

How to Generate Leads with Webinars that Sales People will Love

Creating Engaging and Fun Virtual Learning

From Blah to Aha: Engaging Learners in the Virtual Classroom

Promoting Webinars: Old Strategy

Email

Promoting Webinars: Old Strategy

Email Landing Page

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Promoting Webinars: New Strategy

Email

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Email

Promoting Webinars: New Strategy

eLearning

Landing Page

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Promoting Webinars: Process

Email

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Promoting Webinars: Process

Email

Landing Page

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Email

Landing Page

Follow Up

Promoting Webinars: Process

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Promoting Webinars: Planning content calendar

November 14, 2013

http://www.patents-toronto.com/publications.php

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Lead Strategy: Use the right tools

Ability to pull reports from the system

Ability to analyze data

Track registrant through any marketing promotion

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Lead Strategy: Organizational tools and analysis

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Lead Strategy: Organizational tools and analysis

Overall Partner vs. Lists

$85,000 List Rental Cost

1407 List Rental Inquiries

$60.41 Cost per Rented Inquiry

$88,000 Partner Cost

2266 Partner Inquiries

$38.83 Cost Per Partner Inquiry

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Lead Strategy: Conversion rates

Registers via email for “Best Practices” webinar

“Product” webinar

Competitive comparison

2% - 3%

(stopped sending to sales)

20%

30%*

Trials30% *

(Supported by daily training)

* Conversion rate increase as high as 500%

Compare to 5% conversion rate from the previous one-

off strategy

Conversion

Conversion

Conversion

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Creating Webinars: Webinar tips

Ditch the PowerPoint (at least some of the time)

Provide passive product information

Interact with your audience

Deliver a solution at the end of the

webinar

Webinar-ize your PowerPoint

Use behavior to determine leads

http://blogs.adobe.com/adobeconnect/tag/webinar-best-practices

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Creating Webinars: Audience engagement methods

Chat

Emoticons/Status Icon

Polling

Annotation Tools

Audio/Video

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Creating Webinars: Engagement with small groups

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Creating Webinars: Speaker training sessions

ADOBE CONNECT

“Sharing a personal

story”

“Working together to build

the process”

“aha moment”

Thinking of your past webinar you delivered, what was the most memorable THING, and ACTIVITY? How did your participants feel TRANSFORMED as a result?

Memorable THING Memorable ACTIVITY TRANSFORMATION

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Creating Webinars: Use graphics

Not this…• LinkedIn: 270,000 followers

• SlideShare: 77,000 views

• Facebook: 716,000 fans (combined)

• Twitter: 553,00 followers

• YouTube: 1.46 million video views

But this.

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We’re serious about our webinars, but sometimes…

Creating Webinars: Keeping your audience awake

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Learning can be fun.

http://3.bp.blogspot.com/-T66ipEp81J8/UGQ7sbe-ViI/AAAAAAAAARY/JNgjYQVVI5g/s1600/Doc+Brown.jpg

Creating Webinars: Keeping your audience awake

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Creating Webinars: Top takeaways

Live webinars are important

Answer questions

immediately

Engage with audience

On-demand webinars decreased interest