Webinar 1 -DISABILITIES JOB DEVELOPMENT
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Transcript of Webinar 1 -DISABILITIES JOB DEVELOPMENT
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Breaking Barriers: Job Development for Individuals with Disabilities
WEBINAR 1: Preparing The Consumer
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PERCEPTION
and REALITY
CHANGING
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ADVOCATES ARE
EVERYWHERE & EMPLOYERS
REFUSE TO
SETTLEANYMORE!
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Business Engagement
Certification
Customer Service
Certification
Youth Worker Certification
Social Media Certification
Facilitation Certification
Vet Rep Certification
Field Consulting
And more..
Mike Fazio, Founder & CEO
WORKSHOPS
KEYNOTES
CONSULTING
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• 24/7/365
• Work
• Home
• PC
• Laptop
• Phone
• Tablet
• User ID
• Password
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THE DETAILSTWO – 75 MINUTE WEBINARS
TODAY AT 2:00 EST
FRIDAY AT 2:00 EST
BOTH RECORDED FOR FREE DOWNLOAD/REPLAY
ALL SLIDES AVAILABLE FOR FREE
DOWNLOAD/REPLAY
FOLDER LINK SENT IN ALL FOLLOW UP EMAILS
QUESTIONS? [email protected]
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Jennifer Quigley
Jennifer began her career in the field of Supported
Employment more than 20 years ago, and has learned
firsthand the “Do’s & Don’ts” of successful Job
Development. Specializing in Deaf Services and fluent in
American Sign Language, Jennifer truly believes that
EVERY individual has the ability – and the RIGHT! – to
competitive employment.
Jennifer’s Disability Awareness Trainings throughout New
Jersey have given small businesses, as well as large
corporations, the opportunity to discover and implement
the benefits of hiring people with disabilities. Jen’s ability
to connect and partner with employers, Rehabilitation
professionals, and community organizations have made
her a leader in the field of Supported Employment and
Workforce Diversity.
ContributorWORKFORCE180
Director of Placement
Lexington Vocational Services Center
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WHAT JOB
DEVELOPMENT
REALLY
MEANS….
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BEFORE YOU EVEN BEGIN THE JOB SEARCH
Develop TRUST immediately
Explain their role – and yours - in the job search process
OPEN COMMUNICATION IS VITAL!
TEXT!
EMAIL!
CALL!
Meet one on one – and do it often
(Hint – Meeting once a month doesn’t cut it!)
Do not make promises you cannot keep. You will lose the trust of the individual and the
relationship you worked hard to build!
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ALWAYS, CONSUMER CHOICE!• Type of job
• Location of employer
• Proximity to specific services & business type
• Public transportation
• Income expectations
• Effect on benefits?
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Provide Individualized Support:
Self-represent or represented – discuss during intake
Accommodations needed?
Assess skills – Vocational Evaluation if necessary
Preparatory skills – Job readiness classes
Soft Skills training
Ongoing counseling and support
Transportation – travel training
Clothes – local programs offer free interview clothes?
Social Security benefits clarified
Interview skills
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Accommodations?
First, ASK THE CONSUMER!
Job Accommodation Network (JAN)
Website: www.askjan.org
Phone: (800)526-7234 (Voice) (877)781-9403 (TTY)
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Assessing Basic Skills
Test of Adult Basic Education (TABE)
-Math skills
-English skills
Provides grade level for Math, Reading, Writing
Also available in Spanish
TABE Website:
http://www.ctb.com/ctb.com/control/productFamilyViewAction
?productFamilyId=608&p=products
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Career Interest Surveys/Assessments
O-Net Resource Center – Online assessment tools Career Exploration tools
Ability Profiler
Interest Profiler (print/online)
Work Importance Profiler Work Importance Locator
O*Net Website: http://www.onetcenter.org/tools.html
Where are the jobs in your state? http://www.careerinfonet.org/employabilitycheckup/emp_ask.asp?nodeid=15
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What are “Soft Skills?” Communicating
Showing commitment
Flexibility
Time management
Leadership skills
Creativity and problem-solving skills
Being a team player
Accepting responsibility
Ability to work under pressure
In a CareerBuilder survey, 77 percent of
employers surveyed said they were seeking
candidates with soft skills -- and 16 percent of
the respondents considered such qualities
more crucial than hard skills!!
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Dress for Success - Worldwide
https://www.dressforsuccess.org/about-us/
Men’s Warehouse
National Suit Drive
www.nationalsuitdrive.com
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Supplemental Security Income (SSI): Needs-based according to income and assets
“Means-tested program” – (nothing to do with work history)
One must have less than $2,000 in assets ($3000 for couple)
Limited income
Able to receive Medicaid in the state they reside in
SSI will begin the month you submit application
Available to those who have little or no work history
Social Security Disability Insurance (SSDI or SSD): Funded through payroll taxes
Recipients are considered “insured” because have work history and have paid into
FICA Social Security taxes
Must be younger than 65 and have earned a certain number of “work credits”
After receiving SSDI for two years, a PWD will become eligible for Medicare.
BENEFIT BASICS!
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Social Security Administration:
http://www.socialsecurity.gov/ssi/text-
income-ussi.htm
Phone: 1-800-772-1213 (V)
Deaf/HH: 1-800-325-0778
“How Work Affects Your Benefits”:
www.ssa.gov/pubs/EN-05-10069.pdf
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Give the individual “homework” – to write
down a list of favorite things to do, hobbies,
activities…
How can these activities in turn be related to
employment?
(If you get stuck……GOOGLE IS GREAT FOR THIS!)
Examples: A Love of Legos & Puzzles
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and THINK OUTSIDE THE BOX:
A Deaf consumer states that they love
watching movies, playing video games, and
photography. Brainstorm some possible jobs
that would incorporate the one or more of
the activities he enjoys…
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Consumers need
to be REALISTIC in
their goals:
• Pay
• Skill set
• Education level
• Economy
Be HONEST!
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To disclose or
not to disclose –
consumer
CHOICE!
It is OUR job
to advocate and educate!
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WHERE ARE THE JOBS??? Craigslist
Indeed.com
Thinkbeyondthelabel.com
Company Websites
Job Fairs
Google search in consumer area
Colleagues
Employers who have already hired PWD
Social Media
Keep a binder!
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The 2014 DiversityInc Top 10 Companies
for People With Disabilities
1. EY
2. Procter & Gamble
3. Boehringer Ingelheim
4. IBM
5. General Motors
6. Wyndham Worldwide
7. WellPoint
8. The Hartford Financial Services Group
9. BASF
10. AT&T
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Other companies who
support hiring of
individuals with
disabilities:
Share your ideas & experiences…
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Navigating the application process
What type of resume is best for THIS individual?• Chronological vs. Hybrid resume
• Discuss gaps in work history
• Cover letter to explain gaps
Online applications• Discuss with consumer the process (i.e. sharing leads, completing applications,
etc.)
• Does the consumer have the ability to complete the application/assessment
on their own?
• Passing the dreaded online assessment
• Practice online applications:
http://www.experienceworks.org/site/PageServer?pagename=Practice_Onlin
e_application
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For
consumers
with sporadic
work history
or gaps in
history, use a
HYBRID
resume which
combines a
chronological
with a
functional
resume
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Sample
Cover
letter
explaining
gap in
work history
Hannah Jones VP Purchasing XYZ Company 15 Main St. Sometown, MA 55555
Dear Ms. Jones:
As an accomplished purchasing specialist with extensive healthcare industry experience, I was very interested to learn about your purchasing specialist
opening. I offer eight years of experience working for ABC Company, a national home healthcare company and a billion-dollar leader in the industry. As the company’s corporate purchasing specialist, I managed: •Purchasing functions for 115 locations. •75 major contracts in areas including medications, supplies, equipment, furniture, uniforms, distribution and vending machines. •A 15-member team of contractors, buyers, analysts and support staff.
Consistently recognized for outstanding performance, I saved ABC Company more than $5.3 million in 2007 alone. An expert in contract negotiations, vendor management and global sourcing, I repeatedly reduced expenditures, cost-of-sales (COS) and cost-of-goods (COG), as well as assisted with major system implementations of inventory, purchasing and tracking systems.
In 2011, ABC Company experienced a significant workforce reduction and my
position was eliminated. Since then, I have remained active in the American Purchasing Society and completed courses in business ethics, contract law, the art of negotiation and supply chain management. I plan on sitting for the Certified Professional Purchasing Manager (CPPM) exam later this year.
I am confident that my ongoing studies combined with successful experience in the field will enable me to aggressively pursue cost-reduction opportunities and improve return on investment (ROI) for your company. If you agree that my skills and experience would benefit your operation, please call me at (555) 555-5555 or email [email protected] to arrange an interview. Thank you for your time, and I look forward to speaking with you.
Sincerely,
David Brenthall
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Good morning,
My name is Jennifer Quigley and I assist individuals
with disabilities in obtaining and maintaining
competitive employment. I saw your post on
Craigslist for the Administrative Assistant position and
feel that Jane Doe would be a great fit for this job.
Jane is able to type 55 wpm, is detail-oriented, and
has a strong work ethic.
I am attaching Jane’s resume for your consideration. I
would love the opportunity for us to all meet in person
so Jane can tell you more about herself. I can also
tell you a little more about our organization, which
provides support services at no cost to you, the
employer.
I look forward to hearing from you soon, and THANK
YOU for supporting individuals with disabilities.
Have a great day!
Jennifer Quigley
Director of Placement
Lexington Vocational Services, Inc.
973.477.6181
Sample
letter in
response
to a
Craigslist
job
posting:
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• Analyze the job description
• Clarify strengths/values
• Research the employer
• Anticipate questions and prepare answers
• Prepare questions for the interviewer
• Discuss appropriate dress
• Practice, practice, practice!
• EXCELLENT Websites for Career
Advice/Interview Tips:
• www.themuse.com
• www.180BOOST.com
Preparing for the interview:
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Job READY?
or
Job NOW?
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“We’re far too patient with the passage of time for people
with disabilities. Time is as precious for a person with a
disability as it is for all of us.”
- advocate Gerry Provencal
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Get beyond tasks
For people with disabilities, job development often focuses
exclusively on an individual’s ability to perform specific tasks.
Yet the job performance of many people — with or without
disabilities — is dependent on how well they fit into the social
work environment.
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When a job seeker with a disability is ready to begin contacting
employers, the employment specialist should work with the job
seeker to consider a number of issues.
Does the job seeker make a positive first impression?
Can the person communicate verbally?
Can the person act as a good advocate for his or her work goals?
Does the person require accommodations for the interview or the job?
Will the person fit into pre-existing opening, or will there be a need for
job restructuring?
Does the person want to be represented to employers by staff?
Does the person wish to disclose his or her disability to employer?
What are the implications of disclosing the disability?
Is the disability readily apparent to potential employers?
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Job Skills
Image &
Appearance
Communication
(Verbal & Non-
Verbal)
???????????What do
employers
look for?
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In these times, it
is very easy to
have a negative
attitude and
become
discouraged.
Short activities to
bring out the
positive attitude
in the
consumer…
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Are
you the
EGGor the
BALL??
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Sometimes we all need
to be more MINDFUL of
the positive things we
have in our lives…
Mike will choose a
participants name and
that person will choose
a number 1 - 6
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Lost 8 different
elections before
being elected as
the 8th President
of the United
States
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His first
book was
rejected by
20 different
publishers
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Cut from his high school basketball team
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Was told he
could not
sing and he
should go
back to
driving a
truck
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Download the
soft skills
training:
http://www.d
ol.gov/odep/t
opics/youth/s
oftskills/
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Questions
and
Answers
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Thank you!!!!!
• WEBINAR 2
• FRIDAY – MAY 1
• 2:00 EASTERN