WEBCAST – MARCH 20, 2015 SHRM Certification Team SHRM VOLUNTEER LEADERS’ SUMMIT 2015 NOVEMBER...

WEBCAST – MARCH 20, 2015

SHRM Certification Team

SHRM VOLUNTEER LEADERS’ SUMMIT 2015NOVEMBER 19-21, 2015 | WASHINGTON, DC

Mechanics of Certification

2015 SHRM VOLUNTEER LEADERS’ SUMMIT 1

Welcome!

• Meet the SHRM Certification Team Cornelia Springer – Director, Certification Services Alicia Crittendon – Manager, Certification Services

• Introduction Dorothy Knapp, MS, SHRM-SCP – Field Services Director

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2015 SHRM VOLUNTEER LEADERS’ SUMMIT

The Mechanics of Certification“News You Can Use”

•Provider Program Overview•SHRM Recertification Overview•Education Program Planning•How to use the BoCK to drive your programming•How to Enter your Programming•Updates for 2016•Group Discussion

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Provider Program Is made up of providers that offer education programming aligned to the competencies and/or the

functional areas within the SHRM BoCK.

Allows Providers to allocate SHRM PDCs

Is free of charge to all SHRM Chapters and State Councils.

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Volunteer Leaders’ Resources Center

» SHRM Preferred Provider Resources

» SHRM Preferred Provider Registration

Provider Program Roles & Highlights

Easy to access

No submission timing requirements

All HR-related education activities are approved

The “Activities” search functionality

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Share YOUR Stories!Which key benefit(s) of being a Provider have you found most useful?

– Ability to award PDCs for individual HR programs, without pre-approval

from SHRM

– Advertisement of SHRM Provider status

– Use of the SHRM Provider seal on materials

– Inclusion of program offerings in a searchable database

– Other

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Recertification Overview

SHRM-CP or SHRM-SCP CREDENTIAL HOLDERS MUST:

Earn 60 Professional Development Credits (PDCs) within a 3-year recertification period that ends on the last day of the credential holder’s birth month

-OR-

Retake the certification exam at the end of the 3-year recertification period.

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Recertification Overview

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Professional Development Credits (PDCs)Standard continuing education programs, PDC conversion:

1-hour educational program = 1 PDC 1-hour-and-15-minute concurrent conference session = 1.25 PDCs 3-hour e-Learning course = 3 PDCs

Degree programs (undergraduate/graduate), PDC conversion: Semester system: 1 credit-hour = 15 PDCs Trimester system: 1 credit-hour = 12 PDCs Quarter system: 1 credit-hour = 10 PDCs

*Ensure qualifying programs are at least ONE hour (e.g. 45-minute presentation with 15 minute Q&A period)**Welcomes, introductions, meals, & breaks do not count as educational time and must be omitted from the total*

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We Want to Hear From YOU!

What type of feedback have you received from your members regarding the

programming that was offered this year?

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Why Have a Program Plan for 2016?

The sooner your program plan is confirmed, the sooner you can generate activity IDs and begin to market PDCs

• Opportunities for Member Engagement – Educational offerings are key benefits to SHRM members.

• Unique & Diverse Programming - Using the BoCK greatly expands the scope of programming Chapters can offer.

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HR Knowledge Standards

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Behavioral Competencies of the BoCK

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Behavioral Competencies DefinitionsThe SHRM Body of Competency and Knowledge identifies Eight key Behavioral Competencies:• Leadership & Navigation: The ability to direct and contribute to initiatives and processes within the organization

• Ethical Practice: The ability to integrate core value, integrity, and accountability throughout all organizational and business practices.

• Business Acumen: The ability to understand and apply information with which to contribute to the organization’s strategic plan.

• Relationship Management: The ability to manage interactions to provide service and to support the organization.

• Consultation: The ability to provide guidance to organizational stakeholders.

• Critical Evaluation: The ability to interpret information with which to make business decisions and recommendations.

• Global & Cultural Effectiveness: The ability to value and to consider the perspectives and backgrounds of all parties in global business.

• Communication: The ability to effectively exchange information with stakeholders.

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BoCK Programming Examples• Communication: “Business Writing Style”

– This workshop addresses the competency of Communication located in the SHRM BoCK. This workshop will assist participants on how to compose clear and concise messages for both public and organizational consumptions, which covers the core definition of Communications. Communication: The ability to effectively exchange information with stakeholders.

• Relationship Management: “Being an Effective Team Leader”– This session ties directly into the “Relationship Management” competency of the SHRM BoCK by

demonstrating the ability to not only develop excellent working relationships with followers, but to also help their team members do the same and achieve extraordinary results. Relationship Management: the ability to manage interactions to provide service and to support the organization.

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BoCK Programming Examples• Business Acumen: “Transforming Millennials into Leaders”

– This program ties directly to the Business Acumen competency. According to the BoCK this program aligns with being capable of understanding the industry and the business/competitive environment in which the organization operates. Business Acumen: the ability to understand and apply information with which to contribute to the organization’s strategic plan.

• Global & Cultural Effectiveness: “From Dining Table to Business Negotiation”– This program is designed to help businesses recognize the importance of embracing cultural effectiveness into

business and building partnership. The presenter talks about the relationship between food and negotiations in a series of examples among diverse cultures, and demonstrates successful business deals are based on mutual respect and inclusiveness. The covered topics represent key behaviors of the Global & Cultural Effectiveness competency by conducting business with understanding respect for the different cultures and customs. Global & Cultural Effectiveness: the ability to value and to consider the perspectives and backgrounds of all parties in global business.

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BoCK Programming Examples• Consultation: “Improve Customer Satisfaction”

– This program is designed to help businesses gather information that directly or indirectly effect and impact customer happiness, identify areas of improvement, and strategic processes to increase customer satisfaction. The presenter talks about various metrics to measure customer satisfaction and translating findings into tangible improvements. The covered topics represent key behaviors of the Consultation competency by analyzing customer challenges and finding creative solutions to address issue Consultation: the ability to provide guidance to organizational stakeholders.

• Critical Evaluation: “The Relationship Between Agile and Business Operations”– This program is designed to help businesses understand what Agile is and why it is essential for long term

sustainable organization agility. The presenter talks about Agile practices and mechanism that goes beyond the fundamentals of Agile frameworks, including requirements gathering, release planning, estimating, sprint execution, metrics and culture, etc. The covered topics represent key behaviors of the Critical Evaluation competency by analyzing organization data, managing projects, and making effective decision to adapting today’s fast-changing business. Critical Evaluation: the ability to interpret information with which to make business decisions and recommendation.

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Accessing Your Online Account

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To access the portal online:

www.shrmcertification.org

http://www.shrmcertification.org/


Enter Your Login Credentials

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Your Username is the email address you

registered with.


Profile Page

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Upon logging in, you will see the Preferred

Provider section on the home tab of your profile.


Adding a Course & Class

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Create Your Course

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Enter Your Class Details

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Enter Your Class Location

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Competency & Functional Area Selection

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Activity ID Creation

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Activity IDs are alpha numeric, and are available to share with course participants as soon as the activity concludes.


How to distribute the program activity ID code to participants?

Certificate of Completion

Via Post-Class

Email

Posting the ID in the

Presentation2015 SHRM VOLUNTEER LEADERS’ SUMMIT

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Sample Certificate of Completion

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Program Documentation RequiredKey program details to keep readily available:• Program description • Activity Code • Attendees List Documentation that may be requested: • Course Details:

– Complete Course Outline– Agenda, inclusive of scheduled breaks

• SHRM BoCK Alignment: Overall description of how the selected program correlates to one or more of the behavioral competencies and/or HR functional areas identified in the SHRM BoCK.

• Presenter’s Bio • Number of Educational hours/ PDC’s awarded • Course Evaluation: Evaluation should include feedback on course content, facilitator, and the overall experience of

the program.

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2016 UpdateThe SHRM Preferred Provider program will be renamed the

“SHRM Recertification Provider” program.

This update WILL NOT impact the program processes or requirements.

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2016 Update

We ask that in preparation for the marketing of future 2016 programming, you incorporate the new title and seal on all publications (website, print, certificates, etc.)

Please use the approved SHRM Provider seal AND approved statement on any collateral.

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2016 UpdateApproved Full Statement

“[Organization name] is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program has been approved for [XX] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org

.”

Approved Abbreviated Statement “This program has been approved for [XX] PDCs for the SHRM-CPSM or SHRM-SCPSM.”

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Share Your Stories

Tell us about a successful program or event your Chapter/State Council hosted this year.(may be outside of education – community outreach, advocacy efforts,

mentoring)

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Share Your Stories

What type of information or resources can the SHRM Certification Team provide to

increase the clarity around the Recertification Provider Program and the application

process?

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Share Your Stories

Are there any suggestions on how we can continue to strengthen the partnerships

between SHRM and the Chapters and State Councils?

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Resources

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The SHRM Body of Competency and Knowledge (SHRM BoCK) contains the responsibility statements for each competency and functional area.

The SHRM Recertification Requirements Handbook outlines the categories of recertification, offers examples of qualifying activities, and provides the PDC calculations by program type.


Contact UsAdditional information is always available on the SHRM website:

http://www.shrm.org/certification/orgs/recertificationproviders/

Please contact the SHRM Certification Team directly with any additional questions

[email protected]+ 1 703.535.6250

[email protected]+ 1 703.535.6052

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mailto:[email protected]




THANKS!


WEBCAST – MARCH 20, 2015 SHRM Certification Team SHRM VOLUNTEER LEADERS’ SUMMIT 2015 NOVEMBER...

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