Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools – August 15, 2017

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Copyright © 2001-2017 Alinean, Inc. Copyright © 2001-2016 Alinean, Inc. Engage Earlier & Motivate Change with Assessment Tools 1 Betty McNeil, SVP Solutions Bryan Leopard, VP Principal Analyst [email protected] http://www.alinean.com

Transcript of Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools – August 15, 2017

Copyright © 2001-2017 Alinean, Inc.Copyright © 2001-2016 Alinean, Inc.

Engage Earlier & Motivate Change with

Assessment Tools

1

Betty McNeil, SVP Solutions

Bryan Leopard, VP Principal [email protected]

http://www.alinean.com

Copyright © 2001-2017 Alinean, Inc.

Buyers have changed …

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62%

Want more

benchmarking data to

compare to peers(DemandGen Report)

6.8Decision

makers per deal(CEB)

67%

Of buyers journey

done digitally (Gartner)

Prefer prescriptive content (vs. a product

pitch), providing advice on what to do next

(DemandGen Report)97%

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74%

Forrester

Why Change? Why Now? Why You?

Ideas Exploration Evaluation Selection

The early bird catches the worm …

26%

of deals go to the provider

who helps

"establish the buying vision”

of deals go to the

vendor who

"responds to a request"

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Why Change? Why Now? Why You?

Ideas Exploration Evaluation Selection

Diagnostic Assessment Tools

Engage Earlier & Higher

Identify Challenges & Help Set Priorities

Recommend Solutions to Solve

Specific Issues

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Diagnostic Assessment Tool Example – Genesys CX Maturity Challenge

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Value of Diagnostic Assessments

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New Accounts

2x

More engagements32%

More wins60%

Better differentiation

Existing Accounts

45%

Better retention36%

Better up/cross sell

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How we do it …

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About Alinean …

Some of

our Active Clients >>>

15+ year history

Over 2,000 tools

> 300,000 users

Many awards for our

tools & our clients

Copyright © 2001-2017 Alinean, Inc.Copyright © 2001-2016 Alinean, Inc.

Engage Earlier & Motivate Change with

Assessment Tools

17

Betty McNeil, SVP Solutions

Bryan Leopard, VP Principal Analyst

[email protected]

http://www.alinean.com