mtsierracollege.files.wordpress.com€¦  · Web viewOutlook Live provides us with many new...

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Page1 Why Should I Get A Mt. Sierra College Email Account Why?: Save hundreds of dollars on software specials only available to students. For example, Microsoft offers MS Office Ultimate for only $60 to students with an .edu email address. That is a 91% savings off the $500 suggested retail price. Windows 7 is less than $30, but can only be purchased by students with a valid .edu address. Save over 80% on Adobe Creative Suite 4 Master Collection How Do You Get A Mt. Sierra College edu email address? Just read the Frequently-Asked Questions – and answers on the following pages.

Transcript of mtsierracollege.files.wordpress.com€¦  · Web viewOutlook Live provides us with many new...

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Why Should I Get A Mt. Sierra College Email Account

Why?: Save hundreds of dollars on software specials only available to students.

For example, Microsoft offers MS Office Ultimate for only $60 to students with an .edu email address. That is a 91% savings off the $500 suggested retail

price.

Windows 7 is less than $30, but can only be purchased by students with a valid .edu address.

Save over 80% on Adobe Creative Suite 4 Master Collection

How Do You Get A Mt. Sierra College edu email address? Just read the Frequently-Asked Questions – and answers on the following pages.

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Written by Peter ZhouInformation [email protected]

What is Outlook Live?Outlook Live is Mt Sierra College’s new student and alumni e-mail system. It is a partnership between Mt. Sierra College and Microsoft, using Windows Outlook Live.

When can I start using Outlook Live?As soon as you became an official Mt. Sierra College student, you can access Outlook Live on the web at http://www.outlook.com.

What is my username for my Outlook Live account?It is also known as your Windows Live ID in Outlook Live.

For example: [email protected]

What is my password for my Outlook Live account?Your password is the number portion of your student ID. For example: 0123432JS, the password is 0123432

How do I check my quota?To see how much of your quota you currently are using, mouse over your username in the left hand folder pane of your main Outlook Live page:

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What are the benefits of changing to Outlook Live? Significantly increased e-mail storage (10GB as compared to current 200 MB) 25GB of storage space on Sky Drive that allows access from any location with a Web connection 5GB of Office Workspace storage for shared project work Calendar feature for personal, academic and student use (record appointments, share calendars,

schedule meetings) Recognition and credibility of the @student.mtsierra.edu address - particularly valuable in

conducting official university business or communicating with professors who may not recognize non-.edu addresses

Ability to synchronize contacts and calendars with Windows Mobile and iPhone systems

How much mail quota do I have?10GB (compared to the current 200 MB)

What does this cost me?Outlook Live is a free service for students and alumni.

How do I reset/change my Outlook Live password?1. Log in to Outlook Live 2. Click the "Options" tab on the right-hand side near the top of the page

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3. Click "Change your password" link on the right-hand column on the page 4. Make sure you are in the "Account" tab listed on the left-hand side of the page 5. Enter your new password in the fields provided

Your Outlook Live password does not need to match your university password.

Where is the self-service password management?There is a "Forgot your password?" link on the Outlook Live login page.

How can I configure my Outlook Live account to work with e-mail clients such as MS Outlook, Thunderbird, Entourage, etc?

Guides on how to do this are available in Student Survival Guide.

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What if I currently forward my Old e-mail to another service like Gmail?

If you are already forwarding your e-mail, you should not be impacted by the change to Outlook Live, although we suggest you begin using our new e-mail. Outlook Live provides us with many new features and benefits that won’t be realized in Gmail.

Why am I redirected to a login site at login.live.com?This is the login page for Outlook Live. After successfully logging in, you will be redirected to outlook.com, the main Outlook Live web access page.

The login page is asking for my Windows Live ID. What's that?

Your Outlook Live Windows Live ID is [email protected]. You need to put the @student.mtsierra.edu as a part of the username. If you also have a personal Hotmail or Windows Live account, you may need to click "Sign in with a different account" before you can enter your Outlook Live ID.

Your Outlook Live Windows Live ID is a new, separate Windows Live ID and does not interfere with any account you may have already set up with Microsoft.

What are the requirements for using Outlook Live on the web?

In order to use the complete set of features, and get the best possible experience from Outlook Live, you need to use one of the recommended web browsers - Internet Explorer 7 or 8 for Windows, Mozilla Firefox 3.0.1 or higher for Windows or Mac, or Safari 3.1 or higher for Mac OS X. See the list of supported browsers for more information.

I'm not using Internet Explorer 7. Will that affect the services available to me?

If you use Microsoft Windows it is highly recommended that you use Internet Explorer 7 or 8 with Outlook Live for full functionality. A full list of features and functionality can be found via Technet.

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How do I access Outlook Live using POP or IMAP?The server settings are as follows:

POP - outlook.comIMAP - outlook.comSMTP - pod51000.outlook.com

Note: Microsoft requires authenticated and secure transmission. To do this, you will need to set the inbound setting to "SSL" and the outbound for "TLS". In some programs, you will need to set the authentication for outbound (SMTP) to be the same as incoming.

There is more detailed step-by-step information in your Student Survival Guide

Do I have to keep the same e-mail provider throughout my Mt. Sierra College career?

No. You can change to Outlook Live or to any other service provider of your choice. Official university e-mail (registration, grades, fee statements, etc.) will be sent to your [email protected] account and forwarded automatically to whichever address you have chosen.

How do I access Sky Drive, the included 25 GB of online storage?

You can access Sky Drive from any web browser. Go to skydrive.live.com and sign-in using your Windows Live ID ([email protected]) and password.

What kind of anti-spam protection does Outlook Live offer?Outlook Live has its own spam filters and virus protections. Messages sent to [email protected] will be scanned and filtered automatically. Detected viruses will be deleted, and suspected spam will be placed in your Junk folder for you to review. It is important to periodically check your Junk folder to avoid missing a real message mistakenly marked as spam.

In addition to this, mail sent to [email protected] will also be scanned and filtered by our central anti-spam system.

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What are the privacy and security policies?Mt. Sierra College policies and protections are still in effect. In addition, you will be asked to agree to Microsoft's privacy and security policies when you sign up for Outlook Live.

Can I keep this account after I leave Mt. Sierra College?If you graduate from the university, you may keep your Outlook Live account. If you leave the University for another Reason, your access will be terminated in about six months.

Who is eligible for Outlook Live?All currently enrolled undergraduate students and alumni of Mt. Sierra College.

Why is Mt. Sierra College moving students to Outlook Live?The partnership with Microsoft allows us to offer enhanced e-mail services to students and alumni, including greatly increased storage capacity, without cost to the university.

What's the benefit to Microsoft?Microsoft hopes that the positive experience you have with Outlook Live will result in your continued use of their services after you graduate.

Will there be advertising on Outlook Live?No, not while you are enrolled at Mt. Sierra College. If you keep the account after graduation, you will see some advertising as you do on other mail services.

Will my e-mail address be sold or given to advertisers and others?

Current policies will apply. Mt. Sierra College does not sell student addresses, but there are circumstances in which, as a public institution, we are required to provide "directory" information to those who request it. You may choose to have your directory information withheld by checking the appropriate box on your course registration form each quarter. Realize, however, that there are many ways for spammers to collect e-mail addresses and that the more active you are on the Internet, the more likely that your address will be "harvested." Outlook Live spam filters will eliminate much, but not all, unwanted mail. You can further reduce spam by setting your own filters. The contract with Microsoft does not allow them to sell your address or information or to advertise their services to you.

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Where do I go for technical help with Outlook Live?If you're having problems signing up, contact the service desk at 626-873-2183. To see when we are available, see our standard hours of operation.

How do you access Live@edu apps?You can use one of a number of URLs to access the Live@edu apps. Once logged into any of them you can navigate between them easily using the Navigation Bar at the top/middle of every web page.

Here are a few of the more popular URLS:Outlook Live http://outlook.com Live Home http://home.live.com SkyDrive http://skydrive.live.com

Will my e-mail address change?No.  Mail sent to [email protected] will go straight to your Outlook Live inbox once your account is converted.  Mail you send from Outlook Live will come from [email protected].

What version of Office will Office Live Workspace integrate with?

Microsoft is considering offering some of its MS Office products such as Word, Excel, and PowerPoint as part of its email services. At this point there is no official date as to when these services will be available.

Who Do I Contact If I Am Still Having Problems?Peter Zhou in Information System

[[email protected]]Glenn Dunki-Jacobs for Technology & Business

[[email protected]]Mitch Gohman for Media & Game Arts

[[email protected]]Tim Botengan for Online programs

[[email protected]]