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– The training curriculum has been developed to make you stand out to remote employers as a potential hire. 70+ companies nationwide have agreed to hire graduates that can finish 140 hours of both hard and soft skills training and are willing to work from home. Work & Employment Upgrades Steps to higher pay Individual skill levels and experience will determine which job is the best fit for each graduate. Higher paying jobs require better skills, experience, and documented reliability as an employee. Our goal is to help each graduate work their way into these premium jobs. Demonstrated success at the entry level position is needed before 4 th Week All during this week, Training Graduates will continue to apply daily for jobs and respond to prospective employers. Placement with Company All the jobs we provide come through Digital Works (DW). They have a nationwide network of over 70 companies that are looking for remote workers that have your Customer Service Rep (CSR) skills. If needed, our staff will help you apply for those jobs on line. Once you are hired, you will be an employee or sub- contractor of the company. 1 st Week Day 1: Enrollment forms and intro to internet safety. Day 2: Basic skills: keyboarding, computer skills, internet skills, customer service, listening skills. Day 3: Skills practice, review Day 4: Keyboarding, Skills practice, customer service skills, selling skills Day 5: Skills practice, 3 rd Week Day 11: final message transcription test (80% to pass), finalize resumes, cover letter basics, draft cover letter, networking, LinkedIn, live script practice Day 12: Job search skills, applying for jobs skills, Digital Works practice exercises, Application Tracker, and becoming a Training Graduate. Research full time job opportunities. Day 13: Finalize resumes & cover letters, select and apply for open full time 2 nd Week Day 6: Skills practice, customer service skills, scripts Day 7: Skills practice, solving complex customer service problems, transcription skills Day 8: Skills practice, building customer relationships, small business cyber security, starting a small business Day 9: Skills practice, message transcription, self-employment income and taxes, money basics, final typing test (32 wpm), How much can I make? First level jobs through SoloWorks are typically between $9 and $12 per hour. Higher wage positions typically open up if Why We Are Here 1. Build Your Skills 2.Create Jobs 3. Grow the Economy Skills + Placement = Money in your pocket Join Us Today! To be successful in this program, you will need to: Meet the testing requirements Show up for all classes on time Learn the material Pre-Enrollment Assessment Prior to the start of the classes you will take assessment tests required for participation. These will let us know your current skill levels and find the best possible training path for each person. WorkKeys tests measure an applicant’s math, reading and internet skills. A minimum score of 3 is needed to pass on each. The SoloWorks staff will test your skills in basic computer Weeks 5-8 Once a training graduate is placed in a job, the program requires that you work that job out of the center location for one month so the SoloWorks staff can help you transition to remote work. Our staff will be able to use their resources to help you should unexpected issues arise. Our goal is After training, you will need the following to perform your work at home: 1. Desktop or Laptop computer 2. DSL or faster home internet connection 3. Land line telephone service The Center is located in the Joseph Fidel Activities Center at NMSU Grants 1500 N. Third St 87020 For more information about this training: Contact Bernadette Marquez, Who is hiring? And 60 More… SoloWorks Training Welcome to SoloWorks! This handout is your guide to the training program you are about to embark on. It explains everything you need to about how the Pre-Enrollment Assessment How much can I make? Joseph Fidel Who is hiring out of
Transcript of soloworkscenters.files.wordpress.com · Web viewfinal message transcription test (80% to pass),...
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The training curriculum has been developed to make you stand out to remote employers as a potential hire. 70+ companies nationwide have agreed to hire graduates that can finish 140 hours of both hard and soft skills training and are willing to work from home.
80% of our graduates get job offers.
Work & Employment UpgradesSteps to higher pay
Individual skill levels and experience will determine which job is the best fit for each graduate. Higher paying jobs require better skills, experience, and documented reliability as an employee. Our goal is to help each graduate work their way into these premium jobs. Demonstrated success at the entry level position is needed before you can migrate to the next level. When a Program Graduate is ready to move up, the SoloWorks team will be there to help you make that jump.
4th Week All during this week, Training Graduates will continue to apply daily for jobs and respond to prospective employers.
Placement with CompanyAll the jobs we provide come through Digital Works (DW). They have a nationwide network of over 70 companies that are looking for remote workers that have your Customer Service Rep (CSR) skills. If needed, our staff will help you apply for those jobs on line. Once you are hired, you will be an employee or sub-contractor of the company. Digital Works will not be your employer; they are just a placement agency.Digital Works developed this curriculum to meet the needs of their employer clients. If you complete the course and graduate,
1st WeekDay 1: Enrollment forms and intro to internet safety.
Day 2: Basic skills: keyboarding, computer skills, internet skills, customer service, listening skills.
Day 3: Skills practice, review
Day 4: Keyboarding, Skills practice, customer service skills, selling skills
Day 5: Skills practice, telephone skills, interactive exercises
3rd WeekDay 11: final message transcription test (80% to pass), finalize resumes, cover letter basics, draft cover letter, networking, LinkedIn, live script practice
Day 12: Job search skills, applying for jobs skills, Digital Works practice exercises, Application Tracker, and becoming a Training Graduate. Research full time job opportunities.
Day 13: Finalize resumes & cover letters, select and apply for open full time opportunities, send Application Tracker.
Day 14: Continue applying for full time jobs.
Day 15: Continue application
2nd WeekDay 6: Skills practice, customer service skills, scripts
Day 7: Skills practice, solving complex customer service problems, transcription skills
Day 8: Skills practice, building customer relationships, small business cyber security, starting a small business
Day 9: Skills practice, message transcription, self-employment income and taxes, money basics, final typing test (32 wpm), Interviewing for jobs skills
Day 10: Skills practice, mock interviews, resume basics, virtual interviews, create resume, review
How much can I make?
First level jobs through SoloWorks are typically between $9 and $12 per hour.
Higher wage positions typically open up if you can
Why We Are Here1. Build Your Skills2. Create Jobs3. Grow the Economy
Skills + Placement = Money in your pocketJoin Us Today!
To be successful in this program, you will
need to: Meet the testing requirements Show up for all classes on time Learn the material presented Follow the placement process Cooperate with your fellow
participants and SoloWorks staff
Pre-Enrollment AssessmentPrior to the start of the classes you will take assessment tests required for participation. These will let us know your current skill levels and find the best possible training path for each person. WorkKeys tests measure an applicant’s math, reading and internet skills. A minimum score of 3 is needed to pass on each. The SoloWorks staff will test your skills in basic computer use, knowledge of Windows 7, using email and the web. A score of 80% is needed to pass. Lastly, you will be given a typing test that requires 25 wpm score to pass.
Weeks 5-8Once a training graduate is placed in a job, the program requires that you work that job out of the center location for one month so the SoloWorks staff can help you transition to remote work. Our staff will be able to use their resources to help you should unexpected issues arise. Our goal is to help make your transition to full time remote work as smooth as possible.
After training, you will need the following to perform your work at home:1. Desktop or Laptop computer2. DSL or faster home internet
connection3. Land line telephone service
We offer graduates rental space that meets employer requirements for those who wish. Space is rented on a first
Welcome to SoloWorks!
This handout is your guide to the training program you are about to embark on. It explains everything you need to about how the program works and what you can expect. Read through it and then ask
The Center is located in the Joseph Fidel Activities Center at NMSU Grants1500 N. Third St 87020
For more information about this training:Contact Bernadette Marquez, SoloWorks [email protected](505) 287-6670
Who is hiring?
And 60 More…
Joseph Fidel
Activities
SoloWorks Training
Pre-Enrollment Assessment
How much can I make?
Who is hiring out of SoloWorks?
Customized careers in your backyard
Hundreds of available jobs
“Soloworks is a life-saver. Outside of this program, there was virtually no chance of being able to find employment in Grants. I can provide for my family and contribute to the state economic base to boot.”
-Shawna Austin
“I’d like to thank the Jobs Council and the state Economic Development Department for helping to launch this program. It is vital to the economic survival of many of our rural communities and we now need to find a permanent funding source to keep it going.”
-Representative Harry Garcia
“It’s gratifying to see some actual jobs get created. Solowork has been a Jobs Council priority for 4 years. We think this is a terrific program and Eileen Yarborough and her community should be congratulated for pioneering it. This is exactly what New Mexico needs to be doing!”
-Senator Mary Kay Papen
Community Economics Laboratory 7601 Jefferson NEAlbuquerque, NM 87109505-340-9861
