Annual WebStakeholder Meeting

AgendaIntroduction:

Changes in Web Coordinator ModelNew facesVacancies

I. Presentations by each of the Web: learning from each other.

Leah Andrews Responding to questions re Mom’s weekendDanial Bleille Web Analytics ReconfigurationJohanna Blickenstaff Online recruitment advertising/campaignAmber Crowley Barker Trading Website, 360 TourBecky Gibson Process improvement for the Dean’s e-newsletterTonda Lark Topic to comeLesa McPeak Redeveloping the “the First Monday” newsletterChad Neilson Unit/College Capital Campaign websitesKelsey Pilch Independent Study WebsiteJason Seitz Restructuring of the Boise and Cd’A websitesRon Shaw Developing the new Housing Website

Additional information: Unit goals/objectives, challenges & opportunities

Agenda Continued

II. Stakeholder participation: observations and priorities

III. Budget and Finances for the Web Coordinator model‣ Review Web Coordinator operating and development budgets‣ Discuss the process for equipment/operating expenses

IV. Preliminary redesign results‣ How is the new website performing?‣ Problems complaints and adjustments

V. Proposed 2012 Goals‣ Inline Page Editor‣ Mobile site‣ Enhance multilingual experience‣ Online training videos‣ Web Author Auditing Tools‣ Events Calendar‣ Capital Campaign websites

WEB DIRECTOR

WEB TEAM MANAGER

WEB CRD.COGS / RES.

WEB CRD.EM

WEB CRD.DFA

WEB ASST.CTRS

WEB CRD.ENGR

WEB CRD.CLASS

WEB CRD.LAW/SCI

WEB CRD.CAA

WEB CRD.CALS / EXT

WEB CRD.CNR

WEB CRD.CBE / ED

WEB CRD.SA

IH WEBAA

IHUSABILITY

WEB COMMUNICATIONSORGANIZATION CHART

(updated 10/7/2011)

*

* A hybrid of this position is currently IH; we are working with the centers to make it a permanent PT position. These are proposed temporary assignments to encourage professional development.

‡

‡

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FUNCTIONAL UNITSUPERVISOR

FUNCTIONAL UNITSUPERVISOR

Stakeholder ParticipationObservations & priorities

Discussion Prompts

‣ How well are the Web priorities “top-down” and the needs “bottom-up” aligned?

‣ How are your units and audiences expressing satisfaction/dissatisfaction with the website?

‣ In what ways is electronic communication facilitating the achievement of unit goals? In what ways is it falling short?

‣ How would you like the Web to be focused this coming year?

Budget

‣ Two x-budgets (colleges & non-academic)

‣ Web Coordinator salaries

‣ Accumulate surplus at the rate of approximately 10% annually.

‣ Interim freelancer/contractor costs during vacancies

‣ Professional development (two conferences per year)

‣ Search and relocation expenses

‣ Computer and office equipment

‣ Telephone and other operating costs

Unit Central Funding Unit Funding Unit Funding

CLASS 25% 75%

LAW/SCIE 50% 25% 25%

CNR 25% 75%

EDU/BUS 50% 25% 25%

Grad /Research 60% 25% 15%

ENGR 25% 75%

CALS/EXT 50% 25% 25%

CAA 25% 75%

EM 50% 50%

S. AFFAIRS 36% 64%

DFA 25% 75%

A. Affairs 25% 75%

ADV 100%

Funding Split

Web Coordinator Budgets(Central X Budgets / Units)

$0

$43,615

$87,230

$130,845

$174,460

FY 2008FY 2009

FY2010FY 2011

FY 2012

Budget Continued

‣ One operating z-budget

‣ Primarily spent on Web Development/Programming (ITS)

‣ Sitecore licensing

‣ Degree finder hardware

‣ Online forms

‣ E-mail marketing

‣ Event streaming

Web Development Expense(Advancement)

$0

$40,000

$80,000

$120,000

$160,000

FY 2008FY 2009

FY2010FY 2011

FY 2012

Redesign Updates

Launch Issues

‣Approximately 40 e-mails and online comments

‣Where is VandalWeb, My.uidaho, Blackboard, and Online E-mail access?

‣Problems with displaying internet explorer

Feedback button launched on all new web pages.

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Usability

Delayed Features‣ Inline editor (April 2012)

‣Audience-specific home pages and targeted content (end March 2012)

‣Randomizing features/promos (April 2012)

‣News/Events pages, faculty profile pages (imminent)

‣Program websites (late spring)

New Website Performance

2012 Goals