Web-Based Survey Tools and Ideas Dr. Curtis J. Bonk Professor, Indiana University President,...
-
Upload
thomas-ross -
Category
Documents
-
view
217 -
download
0
Transcript of Web-Based Survey Tools and Ideas Dr. Curtis J. Bonk Professor, Indiana University President,...
Web-Based Survey Tools and Ideas
Dr. Curtis J. Bonk Professor, Indiana University
President, CourseSharehttp://php.indiana.edu/~cjbonk
Sample Survey Tools Zoomerang
(http://www.zoomerang.com) IOTA Solutions
(http://www.iotasolutions.com) QuestionMark
(http://www.questionmark.com/home.html)
Survey Solutions from Perseus (http://www.perseusdevelopment.com/fromsurv.htm)
Infopoll (http://www.infopoll.com)
Sample Survey Tools Active Feedback (http://www.activefeedback.com/af) SurveyKey (http://www.surveykey.com) EZSurvey from Raosoft (http://www.raosoft.com/) SurveyShare
(http://SurveyShare.com; from Courseshare.com)
InfoPoll Web Site
SurveyWriter Web Site
Survey Tool Features
Maintain email lists and email invitations
Conduct polls Adaptive branching and cross
tabulations Modifiable templates Maintain library of past surveys Publish reports Different types of accounts—hosted,
corporate, professional, etc.
Still More Online Survey Features
Online help, FAQs, demos, tutorials, white papers, glossaries, site maps, tips, overviews
Technical support, chat advice Supports different types of items
(Likert, multiple choice, forced ranking, paired comparisons, etc.)
Customizable audience lists Launch and close surveys
More Online Survey Features Online viewing of assessment results
and question analysis (including various graphical displays)
Easy to author surveys Instant feedback to participants Custom reporting, editable images
and background, personalized greetings
Storage of results in Access or SQL
Still More Features Ability to start and stop a survey Reports on subgroups Randomize q’s to reduce bias Easy email reminders Personalized banner or logo Expanded question options Ability to copy surveys
Still More Features Form pausing Spell checking and thesaurus Multi-page forums Email notification when
completed Session timeouts for security Special export formats
Pricing Options By # of Respondents, Survey
Invitees, Questions, Days Collecting Data
By # of Surveys Created Hosted or Intranet Sample Pricing Policies
$19.95/month for 1,000 respondents from SurveyMonkey
$1.25/completed Survey from SurveyWriter
$449/Survey for 3 months or $1,500 unlimited from WebSurveyor
Web-Based Survey Advantages Faster collection of data Standardized collection format Computer graphics may reduce
fatigue Computer controlled branching
and skip sections Easy to answer clicking Wider distribution of
respondents
Why Conduct Online Surveys
Formative assessment of training, ideas, or new policies (e.g., how is virtual class going?)
Poll opinions on products Increase employee, customer, or
learner voice and ownership Involve people from multiple
locations, pool ideas Quickly gather answers to
questions or updated info
E-Learning Survey Techniques: Electronic Voting and Polling
1. Ask students to vote on issue before class (anonymously or send directly to the instructor)
2. Instructor pulls our minority pt of view3. Discuss with majority pt of view4. Repoll students after class
(Note: Delphi or Timed Disclosure Technique: anomymous input till a due date
and then post results andreconsider until consensus
Rick Kulp, IBM, 1999)
Web-Based Survey Problems: Why Lower
Response Rates? Low response rate Lack of time Unclear instructions Too lengthy Too many steps Can’t find URL
Web-Based Survey Solutions: Some Tips… Send second request Make URL link prominent Offer incentives near top of request Shorten survey, make attractive,
easy to read Credible sponsorship—e.g.,
university Disclose purpose, use, and privacy E-mail cover letters Prenotify of intent to survey
8 Sample Survey Tools (the first 4 include a step-by-step guide)
1. SurveyKey2. SurveyShare3. Zoomerang4. SurveyMonkey--------------------5. Blackboard6. EZSurvey7. Questionmark8. WebSurveyor
Survey Tool #1: Go to SurveyKey.com
SurveyKey Steps1. Go to SurveyKey.com;
http://surveykey.com/2. Click to get started (first time
users click box)3. Select Username and Password4. Click Create Survey5. Enter Survey title and press
continue6. Click Add Question
SurveyKey Steps
7. Type in question and question type and press continue
8. Go to question options and select
9. Enter items till done10. Preview and launch survey11. Explore examples, pricing, and
features
Select Username and Password
Create a Survey
Choose Survey Title
Select Item Type
Select Action (e.g., new item to add)
Change Survey Color
Launch SurveyKey Survey
Survey Tool #2: Go to SurveyShare.com
Pricing and Features
SurveyShare Steps1. Register: Sign Up (perhaps take
Quick Tour later, Flash version)2. Login3. Click on Create Survey4. Check out existing templates5. Select one of the templates6. Add one item, delete one item,
modify one item
SurveyShare Steps
7. Edit Survey Introduction and Title8. Edit Closing and Submit9. Select Survey Invitation Via Email
(i.e., a private survey)10. Type emails to complete the survey11. Click add (to move emails to right)12. Give email subject and message
SurveyShare Steps
13. Enter email subject line and text
14. Preview survey15. Activate survey
Sign Up for Free Account
Log In to SurveyShare
Choose Survey from Template (Or from Blank Slate, Prior Surveys, or Item Bank)
Choose Template Option
Add, Modify, Delete Items
Edit Item Page
Move an Item Up or Down
Submit SurveyShare Survey
Modify Survey Opening and Closing Statement
Select Public (URL based) or Private (email invitation) Survey Option
Select Expiration Date
Select Email Subject Line and Body (if applicable)
Input Respondents: Option 1. Type Respondent Emails One at a Time
Input Respondents: Option 2. Type Multiple Respondent Emails
Input Respondents: Option 3. Select Respondents from Address Book
Input Respondents: Option 4. Select Respondents from Distribution List
Input Respondents: Option 5. Upload Email Addresses
Review Survey and Options
Go to Surveys Page and Click Activate
Activate Survey
Sample Survey Email Invitation
Sample Survey Welcome Message
Sample Survey Submission Acknowledgement and Thank You
Sample Survey Appearance to Respondents
Additional SurveyShare Features
1. Go to Surveys2. Click on Survey Options and
Explore3. Go to mailing lists4. Add a person5. Add a list6. Check out resources (books)
Additional SurveyShare Features
7. Check out help, quick tour, and sitemap
8. Perhaps create a survey from scratch
9. Perhaps create a survey from “My Previous Surveys”
10. Explore pricing and features
Surveys Page: List of Surveys Created and Current Status
Sample Results
Address Management Page
Adding New Addresses
Options for Creating New Distribution Lists
Selection of Names for New Distribution List
Survey Resources Page
Tool for Sharing Survey Templates and Results
Sharing Survey Template Option
Select Survey Template to Share
Search for People to Share With
Decide Who to Share With
Sharing Success!!!
Survey Tool #3: Go to Zoomerang.com
Zoomerang Steps
1. Register: Sign Up for Basic Membership
2. Click on new survey.3. Click on survey template (e.g.,
“Education” and Professor)4. Delete, modify, or add 1-2
items.5. Submit survey.
Zoomerang Steps
6. Modify Web greeting and submit.
7. Pick option #1 for submission.8. Type Survey invitation & email
message9. Enter email addresses for
potential survey respondents10. Decide on how share results
Zoomerang Steps
11. Launch survey12. Click on “My Surveys” and
browse13. Click on “Email List” and
browse14. Click on “Account Info”15. Other explorations…
Zoomerang Log in
Zoomerang Templates
Select a Template
Sample Layout
Edit, Add, or Delete Items
Add Web Greeting
Create Survey Invitation
Survey Address Management
Customize Thank You
Select Deployment: Email, Web Link, or Zoomerang List
Select if Want to Share Results with Others (Public, Restricted, or Private)
Launch Survey
Survey Control: Check on Status of Different Surveys
Email List Manager
Sample Survey Invitation Page
Sample Survey Appearance
Survey Tool #4: Go to SurveyMonkey.com
SurveyMonkey Steps
1. Register: Sign Up 2. Login3. Click on New Survey4. Create one from scratch or
from existing and click next5. Add one item, delete one
item, modify one item
SurveyMonkey Steps
6. Go to My Surveys and click on collect
7. Click send link to email list perhaps8. Click done9. Find survey options and select one
response per respondent perhaps10. Add email names and addresses
SurveyMonkey Steps
11. Click on My Surveys and select survey options
12. Edit Survey Introduction and Title
13. Edit Closing date and comment14. Edit max # of respondents15. Preview survey
Create Account
Manage Email Lists
Import Email Names or Lists
View Sent Messages
View Status of Surveys Created
Decide How to Collect Responses
Create New Survey
Select Survey Design
Decide on Item Types
Sample Survey Item
Sample Web Link Survey
Options on Collection of Data
Decisions on Security Levels
Sample Survey in SurveyMonkey
Sample Survey
Survey Tool #5. Create Survey in LMS or Courseware: Blackboard
Create a Survey in Blackboard
Add Survey Item Type
Add Survey Responses
Review, Modify, and Save Survey Items
Sample of Student Survey Appearance and Location
Survey Tool #6. EZSurvey from Raosoft
Sample EZSurvey Web Survey
Sample EZSurvey Web Survey
Survey Tool #7. Questionmark
Survey Tool #8. WebSurveyor
WebSurveyor
Any Reactions to these Web Survey
Tools???