#musedata#musedata11/1/2016

Web Analytics and SEOLearn the Ropes… Work a Plan… Measure the Right Stuff…

Declare Victory!

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Part One: Web Analytics

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What web analytics is often about

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Web analytics is often about:

“So What?”

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What web analytics is really about:

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Your goal: use data to tell a story

What was happening. What it meant. What you did. What’s happening now.

forbes.com

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There is a systematic, step-by-step process Articulate your program’s goals. Decide strategies to achieve those

goals. Decide tactics to pursue the

strategies. Decide what and how to measure

to validate the tactics. Benchmark to get a sense of

what’s normal. homedit.com

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Articulate specific goals Express what you’re trying to

accomplish. Make high-level goals more

specific: “Increase influence” - too broad. “Become the definitive source on

Smithsonian history” - more specific. Specificity makes it easier to

identify strategies and tactics. Not too many!

It’s a Wonderful Life

Start the conversation! Articulate goals and next steps on your own; work with management to finalize.

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Determine strategies & tactics Strategies – the plans you make to achieve the goals.

Employing social media is a strategy. Tactics – the things you do to advance the strategy.

Producing a specific type of content is a tactic. Individual channels (facebook, twitter) are tactics.

Per the example: Goal: “Become the definitive source on Smithsonian history.” Strategy: Increase engagement with history of the Smithsonian content. Tactic: Make SI-history content more findable and measureable.

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Decide how to measure your tactics Choose measurements to learn if

your tactics are succeeding. Choose a few measurements. Trend them over time.

Per the example: Strategy: increase engagement with SI

history website content. Tactic: make website history content more

findable / measureable. Make a “history-content” segment and

measure for engagement: Visit frequency Visit depth Bounce rate

History-related visits

All visits

“Deep history visits” were 94% higher!

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Decide how to measure your tactics (cont’d)

Acquisition-related goals Sessions Users Campaigns New vs Returning Entrances Referrals

Engagement-related goals Session frequency Page depth Time on site Bounce rate Events

Content-related goals Pageviews Page depth Bounce rate

Issue-related goals Event-based conversions (exits from on-site

search results, etc.) Contact form submissions Funnel abandonment

Design-related goals Users / Events flow Page depth Time on site Funnel abandonment

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The measurements you choose depends on your goals:

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Examples!

Measureable Goal: Increase social media followers in the 5 key regions by 20%

Tactic: Facebook and Twitter Ads targeted to the five regions

Measurement: Twitter and Facebook followers by geography

Measureable Goal: Increase website sessions and engagement from 5 key regions by 20%

Tactic: Google AdWords targeted to the five regions

Measurement: sessions, pageviews, page depth, time on site

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Broad goal Raise national visibility, especially in five key regions

Strategy Digital advertising in the five key regions

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You can’t set targets w/o benchmarks You need at least six months of

data. Data is seasonal. Depends on your traffic.

Balance targets with factors beyond your control: Are the improvements you’re seeking

difficult to achieve? How much resources will you have to

implement tactics?Drinks Enthusiast

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Keep it simple! Don’t do too much! Minimize the number of

measurements. If they turn-out to be inconclusive,

change up. It’s an ongoing process!

arvinddevalia.com

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Army Times

GOOGLE ANALYTICS Basics

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Dimensions and Metrics Dimensions describe the data, or an

attribute of the user (“what”): Traffic source City Page

Metrics measure the data (“how many,” “how long”): Sessions Bounce rate Time on page

Lunametrics Optimizesmart Dimensions & Metrics Explorer (Google)

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Optimizesmart

Dimensions Metrics

GA’s familiar color-coding helps you keep track of Dimensions and Metrics.

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How GA reports are organized

The way the reports are organized speaks to specific types of questions.

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LunaMetrics

Audience

Acquisition

Behavior

Conversions

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How can Google Analytics HELP? Improve your program?

Yes! Good for you!

Satisfy your boss with monthly Big Numbers? Sure. It is what it is.

Validate (or not) something you’ve already done. Um, maybe. Wikipedia

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Improve your program!

Metrics as proxies for user engagement Under Audience >> Behavior

Frequency Recency Page Depth (“Engagement”) “New vs. Returning” (e-nor post)

Use with segments: Traffic from search Traffic from mobile Etc.

‘Time on site’ is great, but do not rely solely on it. Due to technical issues

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Improve your program!

Segmentation: GA’s most powerful feature?Segments are accessed by clicking “Add Segment”. “Organic Traffic” is shown.

All Users

Organic (Search Engine) Traffic

Analyze subsets of traffic. Search engine traffic Social media traffic Demographics

Segments can be copied and shared. Google Blog Kissmetrics Overview Examples (Cutroni) Examples (Kaushik)

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Exercise: create a new segment Google’s Avinash Kaushik wrote about a segment of

engaged visitors he called Non-Flirts, Potential Lovers “Why not analyze people who DO engage with us?”

Engagement / Page Depth shows the distribution of the # of pages people visit on your site. “The "tipping point" at which a core group of people decide to stick

with your site.

Navigate to GA’s Reporting section Click on “All Users”, or “+Add Segment” (next to it) Click

Kaushik’s blog Occam's Razoris a great resource for making web analytics fun and understandable.

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Set-up your segment’s Conditions Click ‘Conditions’ (left menu, @ bottom) Note that you can select between Sessions and Users Select Sessions

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Select your segment’s Dimension Click ‘Ad Content’ Type-in ‘Page Depth’ Select the green

‘Page Depth’ dimension.

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Make a new segment (cont’d) In the ‘Conditions’

pull-down, change to

Type ‘3’ in the box to its right.

Name the segment “Sessions 3+ pages” and click ‘Save’.

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Sessions 3+ pages

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How can we use the new segment? In his blog post Kaushik wants you to ask yourself “What’s unique about

(any) segmented group?” Where did they come from? (Source/Medium)

What pages did they enter on? (Entrances)

What campaigns have a higher percentage of these people? (Campaign referrals)

What countries? (Geo >> Location report)

What is the difference between content they consume on your site compared to everyone else?

Do they all happen to use the (comparison chart) first?

Do they all read the (Sports) section?

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A ‘real world’ example from @sosarasays

Question: “Is anybody using those resources my department created?”

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Behavior > Site Content > All Pages >

Search for the web directories in question, e.g., /resources/guides/

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A ‘real world’ example from @sosarasays Next question: “How might we increase the use of these specific

resources?”

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A ‘real world’ example from @sosarasays Make a new custom segment! Allows you to benchmark the sessions which included viewing at least one of the

“guide” pages. Improve the data by working on:

Making the guides more visible in navigation Getting more inbound links Optimizing page metadata to help with search engine findability (SEO)

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Package entire datasets for deeper analysis.

Saves time Shows just the data you need.

Create and manage Custom Reports (Google)

12 Awesome Custom Reports Created by the Experts (Kissmetrics)

5 Google Analytics Custom Reports FTW! (Kaushik)

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Improve your program!

Custom Reports can save you time & effort

Create and access Custom Reports from the ‘Customization’ tab.

Custom Reports can be scheduled for delivery via email in a variety of formats.

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A conversion is any measureable behavior with an implicitly (or explicitly) higher value.

Conversion rates are more informative than merely counting the number of times something has happened.

Typical conversion goals: Destination (ex: thanks.html) Duration (ex: 5 minutes or more) Pages/Screens per session (ex: 3 pages) Event (download PDF, play video)

REQUIRES CODE

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Improve your program!

Deeper understanding with Conversion Goals

Studying conversion rates levels the playing field, versus merely counting!

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Improve your program!

‘Event Tracking’ is super-important More sophisticated Goals typically involve creating “Events”:

External links Sign-ups, form submissions Downloads Many types of conversion goals

To use Events: Define and categorize events. Configure and add the javascript code, usually right in the link (not always). Many social-share widgets automatically add Events. Google Analytics Event Organizer (Smithsonian’s Michelle Herman) The Complete Google Analytics Event Tracking Guide Plus 10 Amazing Examples (old

code, but good examples)

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Events in the GA U-I

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Improve your program!

Track Campaigns with ‘URL Builder’ For more granular data about specific Campaigns:

Email Campaigns Social Media Banners Anything that uses a URL-based click-to format

As with Events, the work is up front, in the categorization: Campaign Source

(referrer: google, citysearch, newsletter4) Campaign Medium

(marketing medium: cpc, banner, email) Campaign Term

(identify the paid keywords) Campaign Content

(use to differentiate ads) Campaign Name

URL Builder (Google)How To Use UTM Parameters (Kissmetrics)

URL Builder for GA (Raventools)

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Satisfy your boss!

The inevitability of “Quantity of Stuff” No actionable data

Sessions (previously Visits) Users (previously Visitors) Pages (a.k.a. Pageviews)

Establish scope / context. Measure growth / acquisition. You can’t improve your site by measuring these. Reporting them out of context can be misleading.

Occam's Razor

“All data in aggregate is crap.”

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Satisfy your boss!

Dashboards are useful, and easy to make Display multiple reports at once. “My Dashboard” (default) included. Import from the Solutions Gallery. Share as PDFs. Schedule for distribution by email. About Dashboards (Google) 10 useful Google Analytics custom dashboards

(Econsultancy) How Google Analytics Dashboards Can Make Your Lif

e Easier (Kissmetrics) Customize Dashboards by adding / deleting /

manipulating widgets (up to 12 per dashboard)

Google

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Exercise: make a dashboard1) ‘Dashboards’ menu

2) Select ‘+New Dashboard’

3) Select ‘Blank Canvas’

4) Give the dashboard a title

5) Select ‘Create Dashboard’

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Next: adding widgets

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You can add widgets directly from GA reports

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Here is the bottom line! Your measurements validate your

tactics (or not). To work the process and improve

your site, you need meaningful data: Engagement metrics Segments Goal completion / Conversion rates A-B or MAB (multi-armed bandit) tests Qualitative data (surveys)

If your goal is purely audience acquisition, you can use “quantity-of-stuff” metrics to tell your story.

NY Daily News

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New(ish), Game-Changing Features

Source: Keith Srakocic, AP

Virginiasports.com

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Mobile automated insights GA mobile app only. Looks at your data, automatically

analyzes it. Suggests insights and actions! Other cool features too, such as the

‘Users by time of day’ heat map. Google blog (9/2/16) Google Analytics App now offers Google Now-lik

e automated insights (MarketingLand)

Google Analytics can now summarize your data with automated insights (TechCrunch)

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Demographics and Interests Reports Demographics

Age (traffic by age ranges) Gender (traffic by gender)

Interests – behavior by Affinity Categories In-Market Categories Other Categories

No PII is tracked! You have to turn the reports on in the U-I, and add a

line of code to your pages. https://support.google.com/analytics/answer/2819948?hl=en https://support.google.com/analytics/answer/2444872#trackingcode

You have to modify your privacy policy. https://support.google.com/analytics/answer/2799357

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Benchmarking Reports! Compare your site to others in the same category

(or across categories). Compare by:

Channels (traffic sources) Location Devices

How to find the Libraries and Museums category: Search box, or: Audience Benchmarking Use top left pull-down; click ‘Reference’ Scroll down to ‘Libraries & Museums’

Benchmarking Reports (Google)

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Boston Dynamics

Automation

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Google Sheets Chrome Add-On Free, official

Google Product. Directly access

the GA API. Higher-level

Google Sheets skills will help.

Here’s How to Automate Google Analytics Reporting with Google Sheets

https://chrome.google.com/webstore

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Supermetrics Commercial Excel add-on. Easy-to-use and customize. Exceptional charting

capabilities. Schedule reports to run

automatically. 14 days free. $348 per year. Limited documentation and

support. Free version for Google

Sheets available.

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http://supermetrics.com

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Analytics Edge Excel Add-on Wizard-driven interface is clean

and (relatively) intuitive. Auto-refresh and schedule

reports. Import data from text files,

worksheets or other workbooks Support via online community. Free and paid versions:

Free Social Shares connector. More features - $6/month. Optional connectors - $4/month.

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http://www.analyticsedge.com

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Universal Analytics means all new code We are (still…) in phase three of a four-phased,

multi-year rollout. All GA accounts have been migrated to Universal,

but many website pages still carry the old code. Phase 4: legacy code will be deprecated (date TBD

– “in the near future”). “Data received from deprecated libraries will... be

processed for a minimum of two years…” You should upgrade your code SOON! You also need to upgrade custom code, e.g.,

events, virtual pageviews, etc. Universal Analytics Upgrade Center Vampyre Fangs

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Out with the old, in with the new! What code are you using? It’s easy to tell! If your site is newer than mid-

2014, you have the new code. If your site is older, do View

Source. Search for:

gaq old code ga.js old code analytics.js new code

Scrap for Joy

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Google Tag Manager means… what? GTM can simplify your life, IF:

You have multiple JS tags on a straightforward site. Your implementation configuration is basic. You’re not customizing the data layer. You’re not doing ecommerce or Events (link clicks, form submits,

etc.). If you’re tracking complex interactions, or have multiple

sites / subdomains, you have to be careful (test)! You may need the services of a developer. Unlock the Data Layer: A Non-Developer’s Guide to Google Tag Manager 10 Ways Your GTM Setup Might Be Broken

Vampyre Fangs

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Google’s “Analytics Academy” Free video-based courses

Digital Analytics Fundamentals Google Analytics Platform

Principles Ecommerce Analytics: From

Data to Decisions Mobile App Analytics

Fundamentals Google Tag Manager

Fundamentalsanalyticsacademy.withgoogle.com

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Web Analytics Resources Google Analytics Academy (Google) Google Analytics Blog (Google) Universal Analytics Upgrade Guide (Google) Absolute Beginner's Guide to Google Analytics (moz.com) Occam’s Razor (Avinash Kaushik) Analytics Talk (Google’s Justin Cutroni) Jeffalytics (Jeff Saur) Annielytics (Annie Cushing) Analytics Edge (Mike Sullivan) Kissmetrics blog Lunametrics blog / Lunametrics Training Cardinal Path Training Discover the Google Analytics Platform (advanced tools)

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Coffee Break – 20 Minutes

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Part Two: Search Engine Optimization (SEO)

Bone Tone Brass Band

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What does “SEO” mean today? Search Engines (SE’s) are smarter than ever. Almost all traffic is personalized, which affects SE results. Google has worked to defeat tactical SEO, but… “Old school” stuff, (titles, text content, links, URLs, site

architecture) still matters. Depending on who you believe, Google has between 73%* and

90%** of worldwide desktop traffic. …Bing, Yahoo, Baidu, Yandex “and the rest” still account for

billions of searches every month. *source**source

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Importance of Personalization Virtually all search results are personalized now. This is true whether or not you are logged into Google, but especially

true if you are. SO… there is no standard rank for a given keyword. Analyzing rankings for specific keywords is a flawed strategy anyway! Tip: try Chrome’s ‘Incognito’ mode – Shift-Ctrl-N

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SEO and Museums In our favor:

We have great content! We (sometimes) have ultra-high domain authority!

Smithsonian: 94 out of 100! (moz.com) We have some of the strongest brands in the world!

Brands matter on search engines Many sites receive 40-60% of traffic from organic search. Social media helps (but maybe not as much as we think).

Challenges: Despite great content, many sites aren’t optimized. Some have technical issues such as “duplicate content.” Some are too small / unlinked, to break through. Drew Bowie

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SO MUCH going on, on a ‘SERP’ these days!(With a little help from the moz.com Google Glossary)

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Paid Search (PPC) ads

Twitter results

Organic search result with “mini-sitelinks”

“Google My Business” (formerly Google Places)

“Knowledge Panel” – MANY things can show here – team rosters, “popular times,” etc.

Social Networks

Recommendations (“People also search for…”)

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Importance of Local Over 50% of Google trillions of searches / year are mobile Nearly one third of those are location-related. (source) “Every month people visit 1.5 billion destinations related to what they

searched for on Google.” (source) Searches with local intent are more likely to lead to store visits and

sales within a day. Fifty percent of mobile users are most likely to visit after conducting a local search. (Google / source)

“Authoritative OneBox” (right) is the grand prize.

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Appearing in the three-listing snack-pack is critical for businesses, but not always do-able.

Organic optimization plays a large role. Correct/consistent “NAP” (name, address,

phone) is critical.

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What influences Google’s algorithm?

Moz 2015 Ranking Survey 150 expert opinions One-to-ten scale “Old school” factors still

rank highest, but exact keyword matches are less influential

Social ranks lowest, but shares are impt.

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“…The data continues to show some of the highest correlations between Google rankings and the number of links to a given page.”

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Moz definitions (into the weeds) Domain-Level, Link Authority Features: Based on link/citation metrics such as quantity of

links, trust, domain-level PageRank, etc. (8.22) Page-Level Link Metrics: PageRank, Trust metrics, quantity of linking root domains, links,

anchor text distribution, quality/spamminess of linking sources, etc. (8.19) Page-Level Keyword & Content-Based Metrics: Content relevance scoring, on-page

optimization of keyword usage, topic-modeling algorithm scores on content, content quantity/quality/relevance, etc. (7.87)

Page-Level, Keyword-Agnostic Features: Content length, readability, Open Graph markup, uniqueness, load speed, structured data markup, HTTPS, etc. (6.57)

User Usage & Traffic/Query: Data SERP engagement metrics, clickstream data, Visitor traffic/usage signals, quantity/diversity/CTR of queries, both on the domain and page level (6.55)

Domain-Level Brand Metrics: Offline usage of brand/domain name, mentions of brand/domain in news/media/press, toolbar/browser data of usage about the site, entity association, etc. (5.88)

Domain-Level Keyword Usage: Exact-match keyword domains, partial-keyword matches, etc. (4.97)

Domain-Level, Keyword-Agnostic Features: Domain name length, TLD extension, SSL certificate, etc. (4.09)

Page-Level Social Metrics: Quantity/quality of tweeted links, Facebook shares, Google +1s, etc. to the page (3.98)

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Old-School Website SEO Still Matters Good quality “backlinks” (keywords) Body content – keywords, semantically-related words Page Title Tags and Meta Description tags URLs, site architecture, page structure Internal “anchor” links using keywords Titles, headlines (H1) and sub-heads (H2) Images with ALT and TITLE tags. “301 Redirects” still matter, but not as much as before (source). Misc. content emphasis attributes (bold, italics, underline, etc.). The Beginner’s Guide to SEO (Moz)

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New Orleans Public Library

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Old-School Website SEO (con’td) Navigation and link structure

Spiders still find pages by crawling the site through navigation and links. SE’s like flatter architectures and will index flat sites more thoroughly. Infrastructure can impact the crawler's ability to scan and index pages.

• Incorporating links in JavaScript, iFrames, Flash, etc. URL / directory / filename structure. Search-friendly URLs:

Are descriptive, giving some idea what the page is about. Are simple, static and short:

• A single dynamic parameter can result in lower ranking and indexing.• Easier for the spider to understand and put in context

Use (but do not overuse) keywords. Use hyphens to separate words.

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You have control of Title and Description tags! Page Title tags are important – every page should have its own!

They tell a search engine what the page is about. They are the headline for the search listing.

Meta Description tag helps improve click-through. They need to be short, provide a coherent description.

Awesomesauce!

Uninspired, but to the point.No description tag!

Dept. of Redundancy Dept.Good description, but it’s not the one they wrote, AND it’s cut off!

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Exercise: write a title tag Length is important (if you want the tag the display properly)!

Short! ~55 characters! (source) Best case: individual tags for each page.

Write a headline in 55 characters or less (including spaces) that: Imparts an accurate expectation of what the page is about. Will serve as a clear, clickable headline for your search result.

Steps:1. Open a browser and a text editor.2. Make a 55-character ‘character counter’ in a monospaced (Courier) font:3. Pick a page and choose ‘View Source’4. Find <TITLE> (or <title>)5. Copy your current Title Tag, paste it into a text file under the character counter6. Edit / write a new tag!

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+++++++++++++++++++++++++++++++++++++++++++++++++++++++ (55 characters)V&A · The world's leading museum of art and designHome | Cooper Hewitt, Smithsonian Design MuseumProjects | National Air and Space Museum

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Exercise: write a meta-description tag Meta Description tag helps improve click-through.

Needs to be customized and short. Describe what the page is about in 120 characters or less.

If for your homepage, describe the site. BTW, 120 characters is very conservative! Moz says between 150 and 160 characters is ok. I Can't Drive 155: Meta Descriptions in 2015 - Moz

Steps:1. Pick a page and choose ‘View Source’2. Find meta name="description" 3. Make a 120-character character counter in Courier font4. Copy your current description tag, paste it into a text file under the character counter5. Edit / write a new tag!

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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ (120 chars.)Museum of the decorative arts founded in 1852 to support and encourage excellence in art and design. Located in London, England.

(8 extra chars.)

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“Keyword research” was HUGE! BUT – Google has gotten very (VERY) good at:

Understanding what pages are about. How words relate to each other (“semantic keywords”).

If you have great content, you are probably using a rich variety of the right keywords. I.e., the ones people actually search for!

MAYBE. You should know. BUT… concentrated keyword research is an intense process:

STEP 1: Use Multiple Sources to Get Keyword Suggestions. STEP 2: Selects Keywords that Match Multiple Types of Searcher Intent Based on Your Content Strategy. STEP 3: Collect Keyword Metrics and Sort/Filter/Prioritize Based on Goals. STEP 4: Determine Keyword Targeting & New Content Creation Needs/Priority.

These tips are easy-to-do however: Google auto-suggest (search entry box pull-down). Google “Searches related-to _______” (similar searches). Moz’s Keyword Explorer can help identify keyword suggestions.

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Keyword research (into the weeds) Process:

Discovering and Prioritizing the Best Keywords (Moz) Keyword Research in 2016: Going Beyond Guesswork (Moz) How to Do Keyword Research for SEO (Hubspot) A Visual Guide to Keyword Targeting and On-Page SEO (Moz)

Tools Google AdWords Keyword Planner (free, but limited usefulness) Google Trends (free) Moz Pro Keyword Explorer (paid / limited free usage) 11 Best free keyword research tools for SEO in 2016 (SEOstack blog) SEMrush (paid)

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You’re relaunching your site! Launching a new site hurts in the short run…

If you change your URLs, your site disappears from engine DBs and must be reindexed / reassessed.

You’re starting from scratch! Don’t worry – your traffic will come back, but it can take months.

Re-launching is an opportunity to improve your rankings by: Migrating to https. Using unique Title and Description tags. Incorporating logical directory structure and navigational elements. Having search-friendly URLs. (No numerical parameters!) Providing lots of indexable text.

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You’re relaunching your site! (cont’d) Minimize the loss of traffic and rankings by

employing 301-type (permanent) redirects from your old pages. They tell the engines that a page has permanently moved.

“One-to-one” redirects are optimal, but not always possible (practically speaking).

Google is working on lessening the importance of using 301s, but it is still the best practice. 301 Redirects Rules Change: What You Need to Know for 

SEO (Moz)

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301-type redirects are the way you tell the engines your old site hasn’t died. (It’s also an old highway in Maryland.)

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New-ish stuff that matters

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Tyler (10-weeks)

Mobile-friendly / responsive design is boosted in Google. Page speed matters, but what matters more is having relevance

reduced for having a slow site. People expect a page to load in about two secs.

Security - https is better than http. There are new ways to improve the way your search results

appear. Structured data - “Rich snippets.”

User reviews matter! Improved CTR if your Google listing shows high-star reviews.

Social media content is more integrated into search results. Localized results – Geo-targeting is pretty accurate.

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New stuff that matters – AMP! Google-backed, open-source initiative. Accelerated Mobile Pages provide a MUCH faster mobile

experience! Speed up the load time of mobile webpages using existing

technologies.

AMP for mobile search results gives the appearance of these pages being prioritized…

Google says they are not boosted in search results. BUT... Load time and page speed ARE ranking factors! AMP Testing Tool in Google Search Console.

Testing tool blog post (Google) Another blog post (SEO Roundtable)

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Look for the symbol.

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Google’s ‘divided we stand’ strategy Currently, Google has a single search

index. “Within months,” Google will be

dividing its index, giving mobile users better, fresher content (10/13/16).

The separate mobile search index will become the primary, more frequently updated one.

mobile searchers

everyone else!

A mobile-optimized site is no longer a luxury!

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“Off-Page” stuff that matters More important:

LINKS (a.k.a. “backlinks”)!• HIGH QUALITY external links back to your site, using keywords.• Poor quality links can really hurt you!• Moz free Open Site Explorer can help identify existing links and

linking opportunities. Social shares.

Less important (but not irrelevant): Blog appearances for domain. Links in directories. News releases. Social presence (FB, Twitter, YouTube).

The Ultimate Guide to Off-Page SEO

Bernard Landgraf

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Discredited Practices On-page:

Keyword stuffing Meta keyword tag Spammy comments

Off-page: Paid links Poor-quality links Content farms Guest blogging

Exact match domains: “cheapairlinetickets.com”

SEO “gateway” pages Flash (doesn’t get indexed) Google Penalties are usually applied by algorithm

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Behaving badly means real penalties!

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How are SE’s getting better and better? Machine-learning / artificial intelligence.

Microsoft Bing’s RankNet was first (2005). Google’s RankBrain algorithm (2015).

RankBrain: Used to process search results and rank web pages. The third most important part of Google’s so-called Hummingbird

ranking algorithm! Google: RankBrain  (Search Engine Land) FAQ: All About The New Google RankBrain Algorithm (Search

Engine Land) How Machine Learning Works (Martech) Machine Learning: Making Sense of a Messy World (Google)

HAL 9000

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Hummingbirds, Pandas, Penguins – what?! Hummingbird – Google’s algorithm changes OFTEN -

weekly. Panda (2011/2015) – Boosted high-quality sites and

demoted lower quality (spammy) sites. Penguin (2012/2016) – Penalized sites that use

“unnatural” backlinks. Moz blogs to help you plunder the Google-Algo

depths: Google Algorithm Change History Penguin 4.0: Was It Worth the Wait? Google Algorithm Cheat Sheet

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Measuring SEO Percent of visits referred from

search engines. Manually tracked (or via API

tool). Shows your progress with

engines in a context-neutral way, independent of ancillary traffic spikes. Paid-search (orange) is boosting traffic, but

as the year progresses, organic share (blue) is on the increase as well.

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Measuring SEO (cont’d) Number of keywords referring traffic. Manually teased out of the GA interface. Navigate:

Acquisition All Traffic Channels Organic Search Primary dimension = Keyword

Then… look to the bottom-right of chart, for “Show rows:” 1-10 of X,XXX X,XXX (8,319) is your metric.

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Measuring SEO (cont’d) Number of pages receiving at least one visit

from a search engine. Manually teased out of the GA interface. Navigate:

Acquisition All Traffic Channels Organic Search Primary dimension = Landing page

Then… look to the bottom-right of chart, for “Show rows:” 1-10 of X,XXX X,XXX (3,324) is your metric.

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‘Organic Search’ metrics under ‘Acquisition’ Shown in GA’s “Acquisition /

Behavior / Conversions” parlance. Navigate:

Acquisition All Traffic Channels Organic Search

Acquisition• Sessions• % New Sessions• New Users

Behavior • Bounce Rate• Pages / Session• Avg. Session Duration

Conversions• Goal Conversion Rate• Goal Completions• Goal Value

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Google Analytics Search Console Linking with

Google Search Console is required.

Clicks / Impressions / CTR from search engines

Number of landing pages referred from search engines

Navigate: Acquisition Search Console Landing Pages

Acquisition• Impressions• Clicks• CTR• Average position• Sessions

Behavior • Bounce Rate• Pages / Session

Conversions• Goal Completions• Goal Value• Goal Conversion Rate

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Structured Data Schema.org metadata provides info SE’s

need to understand content, provide better results.

Tells the engines what your data means, not just what it says.

Moz rates schema.org tags as a low-influence ranking factor, but…

Meta tags improve CTR in search results by displaying enhanced content. Authorship "In-depth articles" feature (Article markup) Other “Rich Snippets”

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Structured Data (cont’d) Structured data can be used to mark up:

Creative work Event Organization Person Place Product Recipes

Structured data may help: Enhance CTR from search engine results. Search engines understand your content. Your content to appear in specialized search

results like “in-depth Articles.” Google Structured Data Testing Tool

Museum content can be relevant to “in-depth articles”

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Social Media’s Role Google’s Matt Cutts stated there is no causation of high

social metrics and Google rank (2013). I.e., authoritative “social signals" (Facebook likes, Twitter

followers) do not affect rank. Do you believe that? Not sure I do.

Social media matters: It encourages links to your content. These links may influence rank by helping engines understand a

site’s credibility. Bing: “We take into consideration how often a link has been

tweeted or retweeted, as well as the authority of the Twitter users that shared the link.”

Social media profiles rank in search engines.

Google+ does influence search results, but its influence is believed to be shrinking.

5 Things You Need to Know About Social Media & SEO (kissmetrics)

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Open Graph meta tags are essential Open Graph (OG) tags (2010) promote

integration between social sites and your website.

Allows you to control how site content appears in social media posts.

OG tags can significantly affect click-through rates and conversions from social sites.

The Open Graph Protocol

What You Need to Know About Open Graph Meta Tags for Total Facebook and Twitter Mastery (kissmetrics)

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The next chapter: app indexing Google and Apple are now “deep-indexing” content within

apps: Perform a search on a mobile device. Results will include web pages and relevant content from within an app. Google: indexed app links influence rank for associated Web pages.

SEO is suddenly an important part of the app development process. App Indexing: Why It Matters For The Future Of Search Searchengineland: App Indexing (topic page) Google’s Firebase app indexing Apple’s Deep Linking in iOS

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As search evolves, so does our perspective From Bruce Clay’s

How to Optimize for Google Home NOW “The … thing to keep in mind here is that less

traffic isn’t always a bad thing. A broad trend (in SEO) is that many sites aren’t ranking for as many queries as they used to, which at first seems like terrible news. But many of those same sites are actually seeing better rankings for more specific queries, and a concurrent increase in conversions. As the search engines get better at understanding user intent, and as search becomes more and more personalized, rankings will be harder to track, and (in many instances) harder to get. But if your visits drop while your conversion rate improves, then that’s a net gain.”

“As the search engines get better at understanding user intent … rankings will be harder to track, and (in many instances) harder to get.”

Gizmodo

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OK, so what do I DO?! Use your time for things you can control! Improve your “old” site’s “on-page” findability:

Add unique Title and Meta-Description tags. Delete the old “meta keywords” tag! Improve your text content. Add internal links using keywords. Switch to https. Reduce your site’s load time.

Off-page: try and get backlinks! When someone is going to link to you, use keywords for the link – unless

your institutional name NEEDS the exposure. Off-page: social content that stimulates shares, user reviews. Register with “Google My Business”

Make sure your existing info is correct

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OK, so then what do I do?! If redesigning your site, go to the mat for:

Mobile-friendly (responsive) design. Quick load-time and AMP compatibility. Unique Title and Meta-description tags. Open graph (OG) tags for social. Search-friendly nav structure and URLs. Text content! Sometimes sites are surprisingly

devoid of this, esp. if the design mantra was a “clean look.”

Work the steps, benchmark and measure!

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Search Engine Marketing References Search Engine Land Search Engine Watch Danny Sullivan (twitter) Matt Cutts (twitter) Moz (free/paid) Woorank (free/paid SEO checker) SEMrush (paid) Bruce Clay SEO Smarty - Ann Smarty SEOBook - Aaron Wall (paid)

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Questions?

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Thanks!

@balpert