2015/16 MEMBERSHIP

#WeAreQuins Guarantee your seat for the Aviva Premiership, European Competition & Big Game 8

0302

WELCOMEThe challenges of competing at the top

end of rugby in this country and in Europe have been there for all to see during the

2014/15 season. Squads are getting stronger, matches more competitive, stadia improving - and Harlequins is

at the heart of the action.

Once again, there are special memories – hard fought home wins over great teams like Leicester Tigers and Leinster in an

atmosphere at our stadium that just gets better with each passing season. That

is down to you, our loyal supporters. You bring your passion, your humour and your

welcome to our home, The Stoop.

It is your loyalty and support that keeps us striving to be the best we can be and they

will be more important than ever as we embark on two exceptional seasons

for our game and our Club.

Rugby World Cup 2015 will dominate the early autumn and will provide an

opportunity to grow our sport. July 2016 will see the start of our celebration of the 150th anniversary of the founding of Harlequins, a rare milestone. Our Members will be central to all that happens at these special events.

Thank you for your support. I look forward to welcoming you back to The Stoop.

David Ellis, Chief Executive

CONOR O’SHEADirector of Rugby

There is no doubt that the environment we operate in

is becoming more and more competitive, but also more

exhilarating, with every passing week.

♦

Here at Harlequins we have a great mix of household

names who are combining with the young talent that continues to be produced by the Club’s Academy.

This blend of internationals and youth continue to

offer the perfect mix with experience and exuberance complementing each other

on and off the pitch.♦

Our ambition remains the same: we are here to win games and to be the best. There will always be challenges to be met along

the way within a season and within each game.

♦

With your loyal support, which incredibly gets

louder and plays a greater role each season, we can

meet these challenges together and enjoy the final

destination.

04 05

WE ARE QUINSHarlequins is more than just a rugby club. Offering a

unique experience and adding spice to life we provide something that you won’t find anywhere else.

Our Members have made lifelong friends and found husbands and wives in a close-knit

welcoming community. ♦

A club steeped in rich heritage with a history dating back to 1866, we have developed our own unique playing style, encompassing tempo, ruthlessness, unpredictability and enjoyment. We play with flair, fluidity and a desire to win for each other and our supporters. Our squad comprises a number of established, household names as well as an award-winning Academy, with the Australian

powerhouse James Horwill joining us after this year’s Rugby World Cup.

♦

Our ambition goes beyond the field of play and in January we launched the Harlequins Foundation, which is built on three strands: safer and stronger

communities; inclusion and diversity; and education, enterprise and training, with the principal driving elements to improve lives within our community

and raise money for charity. ♦

The values of rugby, which will be inherent throughout the Foundation, will be central to the game’s

development on the back of the Rugby World Cup, which will provide a unique opportunity for us to grow

the game at all levels, from the grassroots through to the professional level. Harlequins will be at the

heart of this and we look forward to celebrating the occasion with you as we create a Club party at The

Stoop and welcome all supporters, young and old, to our various activities.

♦

Being a Harlequin is about much more than 80 minutes of rugby. It’s about being part of something

much bigger. It’s about standing together.

We are Quins.

“My first Quins game

was in 2002 and I’ve been hooked ever since. The Stoop has a

fantastic atmosphere and I always look forward to catching

up with friends I’ve made here and on away trips. I met my wife through

Quins and the Club is a big part of our lives and two of Quins’ youngest supporters!”

Scott Cooke, Member

“That bond we’ve developed over the years

is at the heart of what we do every weekend…

it means a lot to play alongside your very best friends in front of some of the most loyal supporters

in the Premiership.” Mark Lambert

“We’ve grown up together playing for and representing Harlequins,

from the Academy through to the First Team.

Each week we go out to play for each other

as much as for you, our incredible supporters.”

Chris Robshaw

“We couldn’t do what we do without you and your support and with

the link we have as players and friends – be

assured that we will continue to work hard to put in the performances

you want to see.”Jack Clifford

07

Being a Member is the perfect way to be part of The Club and there is so much more to membership than just guaranteeing your place

at The Stoop for every matchday.

06

•

•

•

•

•

•

•

•• •

•

•

•

Access to the Members’ Bar***

50% discounted guest ticket for Big Game 8 at Twickenham Stadium

•

•

Already this season

over £11,000 has been donated to

charitable causes through Ticket Resale

MEMBERSHIP BENEFITS MY STOOP

1ST XV MEMBER ADDITIONAL BENEFITS

n Club / Touchline / Jester seating n Gold / Premier seating

Guaranteed seat for all regular season matches at The Stoop and Big Game 8 at Twickenham StadiumGuaranteed seat for following matches at The Stoop: all A-League matches, the Club’s pre-season fixtures, Premiership Rugby’s 7s Series Final and England Women’s fixturesRight to apply for the Member ballot for England international match tickets at Twickenham*Guaranteed right to purchase a ticket for knock-out matches and the choice to take the hassle out of buying it with our automatic purchase optionOption to make sure someone can cheer the team on from your seat when you can’t be there, with Ticket Forwarding and Ticket ResaleChance to introduce your friends to The Stoop with access to 50% discounted guest tickets for every home matchJoin us for a range of exclusive Members’ events throughout the season involving players and coachesSeasonal parking**Host your own events and functions at The Stoop with a 25% discount on non-matchday hire of facilitiesWatch a match in style with 10% discount on matchday hospitality (subject to availability)Hear even more from your favourite players and coaches with access to exclusive digital content, including post-match insight from the coaching staffOption to purchase a seasonal subscription to our digital matchday programme. Further details will be provided in due courseMembers’ pin badge

MEMBERSHIP INCLUDES:

WORLD CUP YEARWe will be hosting a range of exciting matches and events during the World Cup period and our Members will be able to be part of the action. More information will be announced once details are finalised.

BIG GAME 8 Join us for the highlight of the festive sporting calendar and a regular 82,000 sell-out at Twickenham Stadium. You can book your place for Big Game 8 on Sunday 27th December when you purchase your membership. We reserve the home of rugby’s best seats for our Members, so make sure you reserve yours before the deadline of Friday 11th December 2015.

ACCESSIBLE SEATING MEMBERS Members in the FJ and FH accessible seating areas will receive 1st XV Club benefits. Members in other accessible seating areas will receive 1866 Club benefits. Free entry will be provided to one or more helpers, subject to requirements and availability.

DHL: Save an additional 15% on parcel delivery when booking a collection online

adidas: Exclusive offers throughout the season

IG: Enjoy IG’s lowest commission rate on their stockbroking service

Surrey Sports Park: Receive concession priced membership to train where the team trains

‘Quins Pub Alliance’: Exclusive Member discounts and offers at participating local pubs including selected Greene King pubs

Dress 2 Kill: 10% discount on all Dress 2 Kill suits and half price Harlequins lining for jackets

Corney & Barrow: 10% discount on Corney & Barrow’s ‘Merchant’ wine list

MaxiNutrition: Save 20% on MaxiNutrition products at Maxishop.com

Aviva: Receive an extra 10% online discount on car, home and annual travel insurance

EXCLUSIVE PARTNER BENEFITS****

JOINING QUINSSA You can join the official Quins Supporters’ Association for just £5 when you take up membership. For details of Quinssa, visit quinssa.org.uk

Not only does Harlequins membership guarantee your seat at every match, it also

provides a range of flexible benefits designed to make it even easier to support the team. The

My Stoop area of our website is the place to manage your Stoop experience.

TICKET FORWARDING & TICKET RESALEIf you can’t make it to a match you can still make sure someone else can cheer the team on from your seat. In a few easy online steps, Ticket Forwarding allows you to email a friend or family member a ticket to the match. Ticket Resale is just as easy, but allows you to

sell your seat to another supporter.

ECASHeCash is the quick and easy way of making cashless

payments at The Stoop with your membership card. With exclusive discounts and rewards for Members, including cashback with every pre-match purchase, eCash is the

best way to make your matchday purchases.

MIGHTY QUINS UPGRADESIf a Mighty Quins Member (under 16) cannot make a match that has been rescheduled to an evening kick-off, their seat can be upgraded for use by an

adult at no extra cost.

MEMBERSHIP CARDRenewing Members should retain their card as it will automatically update for the 2015/16 season. New Members – along with any Members who

receive replacement cards because of a change in circumstances – will receive their card in time for the new season. Lost or discarded replacement cards

will be charged at £10.

“I’ve been using eCash at Harlequins since its introduction & have to say it’s brilliant. Quick & easy to top up at home or at The Stoop & even

quicker & easier to use. There’s also regular cash back offers - I had the money I spent at the Tigers

game doubled & credited back to my account” Dave Moody, Member

* Please note that this does not apply to Rugby World Cup matches. Priority in the ballot will be given to 1st XV Members and renewing Members from the Club seating category. ** Car parking is priced at £49 for 1st XV Club Members and £99 for 1866 Club Members. *** All renewing Members with access to the Members’ Bar will continue to have access. A waiting list will continue to operate for Members in the Club seating category. To be placed on the waiting list, please call us on 020 8410 6010. **** Benefits will be available from July 2015 and full information will be found at quins.co.uk/your-club/members

0908

FAMILY & JUNIOR MEMBERSHIP The Stoop has long been a place where

families grow up watching their heroes and embracing the values of our game. We pride

ourselves on our family-friendly and welcoming matchday atmosphere, and offer entertainment for all ages before and after matches, with the Mighty

Quins Village a firm favourite.There’s a broad range of flexible family membership packages available (see p11 for details). All young

supporters automatically join the Mighty Quins Club, so they also receive the benefits below.

♦For evening matches where Mighty Quins

cannot attend, their seat can be upgraded for use by an adult at no extra cost.

♦Complimentary birthday ticket

to bring a friend to celebrate at

The Stoop♦

0-5 years receive:our popular Club mascots Harley &

Charley bears♦

Invitation to a Mighty Quins Christmas

party with members of the playing squad

♦2015 /16

squad poster♦

Birthday & Christmas cards from the Club

captain♦

6-15 years receive: Entry to the ballot to be a matchday

mascot, 20% discount on a

Harlequins holiday coaching course and

a scarf and hat set

EXTRA BENEFITS FOR JUNIOR MEMBERS

KIDS AT QUINS

One of our principal aims is to get more kids playing rugby

and we offer a number of opportunities for

children of all ages to enjoy our game

MATCHDAY Currently over 100 affiliated clubs and

schools regularly take part in our matchday activities, such as our

DHL Curtain Raiser Cup Festivals, Coaching Clinics, Guards of

Honour and Junior Press Clubs. This season we

also hosted our first Community Matchday

Takeover, allowing local children to take on key match day roles under the supervision of our

staff, players and coaches.

CHARITY PARTNERS

Through the Harlequins Foundation we are

now working with three charity partners to

support young people and the community for a brighter future. Through Great Ormond Street Hospital Children’s

Charity, Teach a Man to Fish and Great Britain Wheelchair Rugby, we help raise money and awareness through

exciting events, player visits and development

opportunities.

CAMPSLast summer we held 26

camps involving over 1,200 children

throughout South East England. This included our first ever girls-only camp and a residential

camp designed to mirror a week in the life of a

professional rugby player. Our aim is

simple: to teach children how to play the

Quins way!

SCHOOLS We now work with more schools than

ever before providing teacher training,

curriculum coaching and after school clubs. We also run specific girls-only sessions, coaching 300 girls

locally.

INCLUSIONThe HITZ Programme,

which we run from Lambeth, educates

disadvantaged young people and supports

them into opportunities in mainstream education and vocational training,

whilst reducing crime and anti-social behaviour. We also

run rugby programmes in inner city schools,

supporting young people to engage in rugby in school and into club

environments.

“My family and I have

enjoyed our first year as Members

immeasurably. Every event the Club has organised

has been brilliant.“The atmosphere at The Stoop is

always fantastic; especially for families (our children are 6 & 9) and Big Game 7 at

Twickenham was a real highlight.” Kai Hunter, Member

10

£165 £320£429CLUB £195 £350 -£460

£150 £210£319TOUCHLINE £175 £240 -£350

£99 £170£199JESTER £99 £200 -£255

£205 £310£310WHEELCHAIR £230 £335£335

£130 £229£229WHEELCHAIRPITCH LEVEL £150 £250£250

£649 -£649GOLD £690 - £325£690

£240 -£539PREMIER £279 - £270£605

ADULTRENEWAL

ADULT NEW

JUNIORRENEWAL

JUNIOR NEW

CONCESSIONRENEWAL

CONCESSIONNEW

DEBENTURERENEWAL

£585PREMIER £670

£445CLUB £500

TOUCHLINE £400£360

£1,265

£950

£745

£825

£650

£1, 095 £1,170£990£855 £1,340

£890£725£630 £1000

£720£595£520 £805

1 ADULT +1 CHILD

2 ADULTS+1 CHILD

1 ADULT+2 CHILDREN

2 ADULTS+1 CHILD

1 ADULT +1 CHILD

1 ADULT +2 CHILDREN

2 ADULTS+2 CHILDREN

2 ADULTS+2 CHILDREN

FAMILYRENEWAL

FAMILY NEW

FAMILY RENEWAL

FAMILY NEW

FAMILYRENEWAL

FAMILYRENEWAL

FAMILY NEW

FAMILY NEW

To thank Members for their loyalty, membership prices

have been frozen at 2014/15 prices for renewing

Members

Prices frozen for renewing

Members

Please note that the number of memberships available in certain categories is limited. We are currently operating a waiting list for Family memberships in the Premier seating section. Please call us on 020 8410 6010 to join our waiting list.

PRICINGEvery penny from membership is invested back into the Club, allowing us to

spend up to the salary cap limit every season and to keep investing in The Stoop, ensuring it continues to be one of the country’s premier club rugby venues

REFER A FRIENDWhen you introduce a friend to

Harlequins membership, you will receive a £40 eCash credit as a thank you. Your

friend will also receive a £25 eCash credit as a welcome to the Club. To

qualify, just make sure your friend tells us your Supporter Number when they buy online, over the phone or by post.

Please note that we cannot accept notification of referral after membership

has been purchased.

♦FAMILY MEMBERSHIP

If you wish to purchase a Family membership, please call us on 020

8410 6010. Please note that if you are renewing a Family membership, you

can do so online at quins.co.uk.

SEAT RENEWAL & RELOCATION All current Members will have their seat reserved until Wednesday 24th June. On Thursday 25th June, any renewing Members wishing to move to a different

seat will have an exclusive window in which to do so. From Monday 29th June, all remaining seats will be on

general release.

♦CONCESSIONS

We offer concession-priced membership to the following groups: Student, Key Worker (as defined by London Borough of Richmond upon

Thames), Armed Forces and 65+ (ages 65 and above). Proof of eligibility

will be required.

PRICING OPTIONS1ST XV £45 a month for a season at The Stoop

Based on a Premier renewal paying over 12 months by Direct Debit

1866 CLUB £14 a month for a season at The Stoop Based on a Jester concession renewal paying over 12 months by Direct Debit

ACCESSIBLE £19 a month for a season at The StoopBased on an Adult renewal at pitch level paying over 12 months by Direct Debit

FAMILY Children attend for just over £1 a monthBased on the 1+1 renewal price in Club, paying over 12 months by Direct Debit

Use your eCash balance to pay towards

your membership when you renew online

1312

RR

LW

LW

SS

MQV

CC

CC

TO

TO

MS

MS

MS

Q

Q MQV

R

RECEPTION

LOYALTY WALL

THE NICK DUNCOMBE

STATUE

MIGHTY QUINS VILLAGE

COMMUNITY CABIN

TICKET OFFICE

MERCHANDISESHOP

QUINSSA MATCHDAY

STAND

NORT

H ST

AND

GATE

1GA

TE 2

FA FB FC FD FE FF FG FH FJ

STOOP GUIDE

DHL STAND

IG STAND

QUINS HEAD BAR

MEMBERS’ BAR

PLAYERS’TUNNEL

DEBENTURE LOUNGE KING’S BAR KING’S BAR

PLAYERS’LOUNGE

BC

BF

BB

BD

BA

BE

n GOLD SEATS

n PREMIER

SEATSn

CLUB SEATS

n TOUCHLINE

SEATSn

JESTER SEATS

n ACCESSIBLE

SEATS

GATE 3

SOUT

H ST

AND

AJ AH AG AF AE AD AC AB AATOILETS

BAR

FOOD

DISABLED TOILETSBABY CHANGING

CONTROL ROOM, FIRST AID

GD

GA

GB

GC

14 15

All online purchasers will be entered into a draw to win a signed, framed

2015/16 season home shirt

BECOME A MEMBERONLINE

The quickest and easiest way is to visit quins.co.uk/membership

and in just a few steps your place for the 2015/16 season will

be secured.

POSTSend your completed application

form, cheque and any other documents required to

Harlequins 2015/16 Membership, Ticket Office, Twickenham

Stoop Stadium, Langhorn Drive, Twickenham, Middlesex,

TW2 7SX.

PAYMENT OPTIONSCheque

Cheques can be used for postal and applications made in person.

Cheques must be made payable to Harlequin Football Club.

♦ Direct Debit

You can now pay for your membership on a monthly basis, choosing from 1-12 interest-free

payments. Full details can be found in the Direct Debit FAQs that

accompany this brochure, or online at quins.co.uk/membership

FOUNDATION DONATIONIf you would like to make a contribution towards the Harlequins Foundation, you can do so when you buy your membership. All Members’ donations will be used to support the delivery of the Foundation’s activities and projects.

ECASH BALANCE If you have credit on your eCash account, you can use the balance to cover

some of the cost of your membership when you renew online

TELEPHONEYou can call us on 020 8410 6010. The Ticket

Office is open Monday to Friday from 09:00

until 16:30.

IN PERSONVisit The Stoop during

normal office hours and remember to bring your completed application form(s) and any proof of identity required for

concessions.

Credit / Debit CardWe accept all Credit and Debit cards except for Amex, Diners Club, Solo or Electron. Credit and Debit cards incur a £5

charge for postal or telephone applications with a £3 fee for

online transactions.♦

CashOnly applications in person at The

Stoop can be made with cash. Postal cash applications cannot

be accepted.

*By purchasing membership you are agreeing to terms and conditions, which can be found at quins.co.uk/membership

JOEMARLER

Club captainQuins is the club I

grew up supporting as a kid. I remember

coming here and once getting thrown out for misbehaving, but it didn’t deter me at all. At that point I

never once thought I could be captain of my

childhood club!♦

It’s a huge honour to be captain and great to see the faith placed in me by Conor, the Club and the lads. It’s not the

easiest job – with big shoes to fill – but I’m

learning every day and I benefit from having a great team of leaders

around me whose support is invaluable.

♦

We have such a fantastic group of

supporters who travel all over Europe and the

UK to watch us play – your commitment is massive and means

everything to this group of players. So from

them and me; thank you.

“We love Quins. We

moved away from Twickenham but still

make the long journey. That’s pulling power!!”

Steve Berrington, Member

ADDRESS Twickenham Stoop Stadium, Langhorn Drive,

Twickenham, Middlesex TW2 7SX

CUSTOMER SERVICES customerservice@quins.co.uk

020 8410 6010♦

ONLINEquins.co.uk

TWITTER @QuinsRugbyUnion

#WeAreQuins♦

FACEBOOK Facebook.com/quinsru