we must protect customer information
description
Transcript of we must protect customer information
we must protect customer information
to protect customer information
Your information…
…in the wrong handsBank accounts and credit cards can be started in your name
Your money can be used to buy goods and services
Money can be used to fund illegal activities that damage others
Your email address can be used for spam
Your telephone number can be used for telemarketing
Protect our customers’ information as you would want your own to be protected
Protect our customers’ information as you would want your own to be protected
IT’S OUR JOB!
Five key steps for protecting customer information
1. Customer information is confidential
Five key steps for protecting customer information
1. Customer information is confidential
2. Never leave customer information unattended
Five key steps for protecting customer information
1. Customer information is confidential
2. Never leave customer information unattended
3. Only use approved recording systems
Five key steps for protecting customer information
1. Customer information is confidential
2. Never leave customer information unattended
3. Only use approved recording systems
4. Use the correct procedure for transmitting customer information
Five key steps for protecting customer information
1. Customer information is confidential
2. Never leave customer information unattended
3. Only use approved recording systems
4. Use the correct procedure for transmitting customer information
5. Dispose of customer information securely
To take away…
Customer information is extremely valuable
We have a legal responsibility
to protect it
Use the five key steps for protecting customer information
every time you handle it
Apply the five Think secure rules
to everything you do
If you have any concerns, report them to your line manager
or the IT helpdesk