Ways to collaborate and share knowledge using

social media Toolswith

Laura whitehead, Amy Sample Ward & Beth Kanter

NCVO INFORMATION 2.0 CONFERENCE, LONDON - 24TH NOVEMBER 2008

SUMMARY

COULD BETTER KNOWLEDGE-SHARING AND CLOSER COMMUNICATIONS INSIDE YOUR ORGANISATION CREATE STRONGER RELATIONSHIPS, EFFICIENCY, INSIGHT AND EFFECTIVENESS?

IN THIS WORKSHOP YOU WILL DISCOVER HOW THE LATEST TOOLS FOR ONLINE COLLABORATION AND SHARING CAN

OFFER OPPORTUNITIES TO IMPROVE THE WAY YOU WORK.

WHY ARE YOU HERE?

Back to basics - What can social media Be used for?

Personal knowledge and internal information sharing - being able to share and connect with related organisations and people to discuss particular subjects. Using tools which can help you to collate, collaborate and share more effectively.

Communicating your message - reaching out to new audiences and communities, for example it could help support fundraising campaigns, tell the stories of your volunteers or keep funders and partners up to date with your developments and news.

the problem

The Symptoms...

is knowledge flowing through your organisation?

Are people writing documents from scratch, even though similar documents (may possibly!) exist?

Are decisions made without full information and understanding?

getting started

encourage people to use other people’s knowledge...

help everyone to connect...

http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/

Treasure hunt

help people to find the resources they need

delicious for bookmarks, flickr for photos, RSS Readers such as Google Reader or Netvibes

Tag it!

Shared documents, shared resources

Create spaces for people to share documents and collaborate

Google docs, zoho or even a web CMS or A wiki

START SHARING AND WORKING WITH OTHERS

Laura Whiteheadhttp://laura.popokatea.co.uk

Amy Sample Wardhttp://www.amysampleward.org/

Beth Kanterhttp://beth.typepad.com/