Wave 3 Scope and High Level Timeline PlanVersion 1_JH22nd June 2012

Lean Service

Wave 3 Scope: Issue 10.2 Approved by Steering Committee 19/6/12

Previously

• 9 Sub waves in wave 3 but more FTE than business plan forecast

Issue 10.2

What has Changed (Main Changes)

Impact

SD International Teams Re-organisation

- 174 FTE

SD Creation of EIB&P has reduced Field team sizes

-130 FTE

SD Capacity management teams moving to EIB&P team

-244 FTE

SD Inclusion of First EBE Wave +397 FTE

SM Movement of WS Data Team to Wave 3 plus other minor movements between waves (Net)

+ 58 FTE

SI Inclusion of Non UK IT tech Support and consultancy teams

+ 35 FTE

SD Growth in Network and Voice service teams

+34 FTE

11

Steering Committee Approved

Plan

10th sub wavenot used

PROPOSED WAVE 3 PLAN :

Olympics 27th July – 12th August

Paralympics 29th August -

9th Sept

24-Jul

23-Jul

30-Jul

06-Aug

13-Aug

20-Aug

27-Aug

03-Sep

10-Sep

17-Sep

24-Sep

01-Oct

08-Oct

15-Oct

22-Oct

29-Oct

05-Nov

12-Nov

19-Nov

26-Nov

03-Dec

10-Dec

17-Dec

24-Dec

31-Dec

07-Jan

14-Jan

21-Jan

28-Jan

04-Feb

11-Feb

18-Feb

25-Feb

04-Mar

11-Mar

18-Mar

25-Mar

01-Apr

Wave Mandate Mobilisation Planning Mobilisation Wave execution Benefits Realisation PIR

Week No. 1 2 3 1 2 3 4 5 6 7 8 9 1 2 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 1

Initial Contracting between

Lean

Sponsor ,

MD & Director(s)

Finalise in scope detail

per sub-wave

Central

Team Mobilisatio

n workshops

Manager

Boot Camp

Change

Agent Boot Camp

UK Scho

ol Half Term

Kick-Off

As Is -

understa

nd current

condition

As Is -

understa

nd current

condition

Redesign

Week 1

Redesign

Week 2

Implementation (11

Weeks)

Implementation (11

Weeks)

Christmas

Week

Implementation (11

Weeks)

Bank holid

ay Tuesday 1st

Jan

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Implementation (11

Weeks)

Sponsor On-Boarding Workshops

Lean Service Wave 3 Timeline Pan Proposal

Issue 1

Original SC Wave 3 Dates

Mandate 24/7/12 – 13/8/12

Mobilisation Planning 15/8/12 – 11/10/12

Mobilisation 12/10/12 – 2/11/12

Execution 05/11/12 – 22/2/13

Benefits Realisation 25/2/13 – 29/3/13

PIR 01/4/13 – 5/4/13

Points to Note:

• the plan can be managed avoiding key Olympics/Paralympics dates• Wave 2 completes 21st September giving resources moving from W2 to W3 a

2 week break before W3 mobilisation commences• Mobilisation phase completed as early as possible making UK October school

half term a non-critical week• Christmas week (two bank holidays) has been discounted from the plan; wave

execution completes one week later than original SC dates but with no impact to the benefits realisation completion date.

• The ‘mobilisation phase for non UK teams may be different if key events are required outside of the UK – planning work is underway to understand the international requirements.