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Watchful Eyes: A Solution Spotlight on Remote Proctoring Technology - ET4Online 2013
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Transcript of Watchful Eyes: A Solution Spotlight on Remote Proctoring Technology - ET4Online 2013
Secure Testing. Anytime. Anywhere.
softwaresecure.com
Steve Lesser VP Sales and Marketing
Software Secure, Inc.
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Founded 1999 HQ in Newton, Massachusetts (www.softwaresecure.com) Award-winning solutions for secure, convenient and scalable exam integrity wherever or whenever exams are administered - with different robust security models for variable kinds of computer-based exam.
Solutions for Certification Organizations, Higher Education and K-12 - Online Education and Classroom Environments - Assures integrity of test conditions with patented technology - Authenticates test taker’s ID with biometrics and proprietary monitoring system - End-to-end exam administration services
Watchful Eyes
A Solution Spotlight on Remote Proctoring Technology
Online cheating affects everyone’s credentials
“The issue of online cheating concerns many educators, particularly as more students take
MOOCs for college credit, and not just for personal enrichment.”
-New York Times, 2013 "
72% Admit to
Online Exam Cheating
Diminished degree value
Accreditation at risk
Tarnished brand
No one wants to go back to old school
Traveling to campus takes a beating on resources
And scheduling a proctor to take an exam is inconvenient
Live Proctoring - Exams are held at a specific time with humans monitoring students
live via webcam. - Generally speaking, there is one proctor for every 4-10 students;
each proctor monitors an array of computer screens simultaneously.
On-Demand Proctoring
- On-demand proctoring embraces and leverages technology, only involving humans where they can be the most effective.
- Students agree to allow cameras to “watch” them while they take exams; if the cameras pick up anything out of the ordinary, the anomalous behavior is flagged in the recording by multiple reviewers after the exam.
Two main approaches to remote proctoring:
Pros and Cons: Live Proctoring
Advantages: Immediate correction: Companies that offer live proctoring advertise that because their
proctors observe students while taking an exam, they can correct suspicious behaviors as they happen.
Replicates traditional proctored setting: These vendors also claim the approach is meant
to do for online learners what human proctors do in traditional exam rooms.
Drawbacks: Requires Scheduling: students need to schedule the exam for a specific time. Expensive: Exams cost more— to cover the overhead of paying for a human to proctor. Risk: Giving an unknown proctor control over test-takers' computers might increase
security risks for student’s or organization’s computer equipment. “Judge and jury”: Burden on determining what is cheating, and what to do about it is
borne by the proctor, who is doing the same for multiple exams/schools.
Pros and Cons: On-Demand Proctoring Advantages: Convenience : Because students can take exams anytime, on-demand proctoring is
convenient as it requires no scheduling.
Affordable: Less expensive for students. Utilization of technology means that cost is significantly lower (between 30-40 %) than human-based approaches.
Scalability: Since no human resources are required to watch the exam in real-time, the
solution is more scalable and can be available for use at any time by student.
Effective & Accountable: “Record and review” system records the entire exam session, serving as a record or evidence. System can automatically notify students of prior exam policy violations next time they log in to take an exam, no need for human interaction.
Drawbacks: Timing: Critics allege that this approach doesn’t prevent cheating before it occurs but instead
responds to cheating afterward.
Institutional Responsibility: In cases where video review leads the vendor to suspect a student of cheating, onus is on the school to review the ‘marked’ integrity events .
Using Technology Just Makes Sense . . .
“The developing technology for remote proctoring may end up being as good — or even better — than the live proctoring at bricks-and-mortar universities”
Douglas H. Fisher, Professor - Vanderbilt University
-New York Times, 2013
Why On-Demand has a distinct edge:
1. As on-demand “record and review” proctoring solution is technology-driven, there’s no limit to the number of exams an institution can manage at a given time.
2. On-demand proctoring enables exams to be monitored without humans keeping watch, students can take tests from anywhere at any time.
3. Affordability is one of the most attractive aspects of online education, the on-demand proctoring model becomes the best/obvious choice as it's the lowest-cost option.
Bottom Line: Students choose an online course or program for the flexibility of studying anytime-anywhere. Adding rigid requirements like exam scheduling disrupts the anytime learning model. on-demand proctoring is more convenient and less expensive.
Award-winning technology for online proctoring
Patented lock down technology
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Remote Proctor NOW: On-Demand Testing Utilizes student’s own webcam and microphone -
they can be taking a test in less than five minutes!
Continuously records webcam view and desktop to ensure compliant exam conditions
No need to schedule time or rely on a proctor’s
schedule to take a test Cost effective method to provide remote test
proctoring – flat rate, $15 per exam. No hidden fees
Each test video is reviewed by 2-3 certified proctors to catalog report on all exam policy violations
You don’t have to just take our word for it, you’ll see all suspicious video for yourself
Can work with any test delivery system, with 24x7
tech support
Added security strengthens cheat and question theft prevention by disabling applications and processes
How it Works – Test-taker
Step 1: Authenticate & Access Exam
How it Works
Step 2: Select Exam
How it Works
Step 3: Verify Identity
How it Works
Step 4: Take Your Exam
Authenticate Record Review Report
How it Works - Backend
Access
Efficient record and review model
We work with the partners schools do
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Why Software Secure?
Software Secure’s products were developed to meet the growing need in the marketplace to provide a technology approach for proctoring and securing the online exam environment and,
To help institutions achieve greater efficiency, lower costs, provide a level playing field, and above all - deliver convenience without compromising exam integrity.
Secure Testing. Anytime. Anywhere.
softwaresecure.com
Steve Lesser VP Sales and Marketing
Software Secure, Inc. [email protected]