Waste Management Dolphin Services Qualifications · PDF fileWaste Management Dolphin Services...

INDUSTRIAL WASTE PROCESSING SERVICES

Waste Management Dolphin Services

Qualifications and Experience

This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the prior written consent of Waste Management. © 2016 WM Intellectual Property, L.L.C.


Last updated October 24, 2016 2

Table of Contents

3 Company Overview

4 Safety & Environmental Compliance4 Focus on Safety

4 Focus on Environmental Compliance

5 Services5 A single source for your waste processing and oil recovery needs

5 Processing Services

9 Process Chemical Sales

9 Centrifuge Repair & Maintenance Services

10 Consulting & Engineering Services

11 Key Personnel Bios12 Michael W. Windsor

13 Richard H. Cummins

14 Michael J. Hauck

15 Dan A. Swaney

16 Mark C. Wiggins

17 Jake M. Windsor, P.E.

18 Chisum L. Cooke

19 Lee A. Fensler

20 Principals’ Experience21 Spearheading US Refinery Waste Processing with Three-phase Centrifuge

22 Centrifuge and Coker Injection Operations in Five Major Gulf Coast Refineries

23 West Indies Process for Emulsified Offshore Crude

24 Thermal Desorption Unit (TDU) Projects

25 Refinery Clean-Up Project Utilizing Dolphin Services Equipment

26 Exploration & Production Oil Recovery Facilities

27 Design, Build & Operate Refinery Bio Sludge and Event Processing Facility

28 Biological Retention Pond Dewatering at Food Processing Facility




COMPANY AT A GLANCE

Waste Management is North America’s Leading Provider of integrated environmental solutions.

Company OverviewWaste Management is North America’s largest publicly owned environmental services company. As the industry’s leading provider of comprehensive environmental solutions, Waste Management delivers innovative solutions to more than 21 million industrial, commercial, federal, state, municipal and residential customers throughout North America.

With 2015 revenues of nearly $13.0B, Waste Management has the resources to invest in developing long-term sustainable solutions that help solve our client’s environmental, financial, and regulatory concerns. With more than 40,600 employees whose core business is the collection, transport, recycling, and disposal of residuals, we have the resources and experience to implement expeditious solutions to the toughest problems.

Waste Management acquired Dolphin Services and Chemical, LLC (hereinafter referred to as WM Dolphin Services) in October 2015 and has positioned the service line within the Industrial Waste Processing Services business unit.




Safety & Environmental Compliance

Focus on SafetyAt Waste Management, safety is far more than just a program or strategy. It is a core value, a cornerstone of operational excellence. Our goal is to attain world-class safety and, more importantly, to be the safest company in our industry. This commitment is conveyed in our safety vision statement:

World-class safety is achieved when committed employees embrace safety as a core value and act consistently to influence behavior. Safety should not be considered a priority, but a core value with no compromise.

It requires Leadership to:

• Clearly communicate & model safe behavior

• Genuinely care & demonstrate concern for employees

• Accept nothing less than a safe operation

It requires Employees to:

• Accept responsibility for safe behavior

• Actively care about the safety of others

• Participate in all aspects of WM safety programs

The employees of Waste Management are responsible for safety and maintaining a zero tolerance for unsafe actions and conditions. Together, everyone can achieve the level of safety that Waste Management wants for the Company and its employees.

Focus on Environmental ComplianceIn addition to our commitment to safety, Waste Management is dedicated to environmental compliance to ensure the safety of the surrounding environment. One of the key components of our emphasis on environmental compliance is the establishment of Best Management Practices (BMPs) to be implemented for our projects. Following these BMPs enables us to ensure consistent performance of our work and helps to mitigate potential environmental risks. Below is a list of some of the topics covered by our BMPs:

• General Housekeeping

• Waste Material Storage

• Erosion & Sediment Control

• Storm Water Control

• Dust Control

• Traffic Control




Services

A single source for your waste processing and oil recovery needsWe specialize in industrial waste processing solutions that help our customers effectively manage, minimize and recover value from their waste streams. These solutions focus on improving current waste processing and driving total cost reduction. Both 2-phase and 3-phase centrifuge services are integral to our processing solutions. We design waste processing solutions for specific customer requirements utilizing various additional equipment such as pumps, strainer skids, mix tanks, shaker screens, DAF systems, thermal desorption systems, coker injection systems, etc. All of our solutions are designed, constructed and operated to meet customer specific requirements. The WM Dolphin Services core team of technologists offers a combined 200 years of experience providing effective waste and oil recovery processing services.

We successfully manage waste streams from various sources and facilities for industrial clients operating in many different markets including:

• UPSTREAM EXPLORATION & PRODUCTION

• MIDSTREAM TERMINALS & PIPELINES

• DOWNSTREAM REFINING

• PETROCHEMICAL COMPLEXES

• CHEMICAL COMPLEXES

• DREDGING & REMEDIATION

• INDUSTRIAL & MUNICIPAL WASTE WATER TREATMENT FACILITIES

• FOOD MANUFACTURING & PROCESSING

• MINING & METALS

• ELECTRIC UTILITIES

Processing ServicesWhether you need assistance managing unpredictable waste volumes or want to optimize the method for processing waste, our processing services aim to help maximize your uptime, increase your processing capacity, minimize volumes, and reduce your environmental footprint.

We maintain a fleet of modern high-G modular skid mounted dewatering and decanter centrifuges. All surfaces in contact with waste or sludge are manufactured of stainless steel for overall durability and ease of maintenance. All of our centrifuges are manufactured in North America.

WM Dolphin Services offers turnkey project management. We work with you, the customer, to determine the most cost-effective way to manage your waste streams. We are able to manage the entire process at your plant/refinery/facility. This includes waste processing, product recovery, containerization, transportation, and disposal.




SHORT TERM & EVENT PROCESSINGWM Dolphin Services has the expertise required to safely handle everything from scheduled maintenance for your waste processing equipment to episodic events, turnarounds and outages. Our job is not complete until you have returned to full operating capacity.

• Turnkey Project Management

• Complete System Design, Rig-up and Operation

• Comprehensive Solids Separation, Dewatering & Oil Recovery Solutions

• 2-Phase and 3-Phase High-G Centrifuge Skids

• Secondary Containment, Strainer Skids, and Chemical Injection Skids & Process Chemical Solutions

• Strategic Relationships with a National Network of Tank Cleaners, Processors, and Dredging Companies

• Comprehensive Transportation Logistics and Treatment, Reclamation & Disposal Solutions

LONG-TERM PROCESSINGOur long-term processing services are designed to help minimize your offsite disposal costs and maximize the recovery of saleable product. We have been successfully processing sludge streams generated by our refining and petrochemical clients for over 20 years. Our units are reducing the environmental impact of hazardous and non-hazardous waste treatment and disposal facilities across North America.

• WWTP Bio-Sludge Waste Processing

• Non-Hazardous Waste Stream Processing

• Hazardous Waste Stream Processing

• Crude Oil Tank Bottom Reclamation

• Oil/water Emulsions Processing

• Oil Recovery Units

• Refinery Coker Injection Processing

• Oil Bearing Secondary Material (OBSM) Management

• Spec Fuel Processing for Cement Kilns

• Thermal Desorption Units (TDU) Low and High Temperature




NATIONAL NETWORK OF PROCESSING COMPANIESWhile WM Dolphin Services provides the majority of services in-house, we leverage strategic partnerships to provide broader solutions for our clients. WM Dolphin Services has established a vetted and proven national network of processing and service companies. We will continue growing this network as we move forward.

Working alongside established and preferred companies allows us to provide our customers with the most efficient and advanced service. This includes processing companies, which have proprietary or specialized equipment and processes developed for very specific applications.

• Tank Cleaning Companies

• Industrial Cleaning and Processing Companies

• Lagoon & Inland Waterway Dredging Companies




Solids Separation ServicesOur 2-phase and 3-phase centrifuges are essential equipment for solids, oil and water separation. We often operate 24 hours a day, seven days a week. These high capacity decanter centrifuges can handle base waste streams along with planned and unplanned event streams. We offer complete process solutions including secondary containment, strainer skids, chemical injection skids and process chemicals. Our centrifuges are also available for lease on a short-term and long-term basis. Detailed equipment specifications are available upon request.

FEATURES & SPECIFICATIONS 2-Phase Centrifuge 3-Phase Centrifuge

Automatic hydraulic back drive Standard Standard

Adjustable bowl speed Standard Standard

Flow rate (gpm) 50-100 75-200

G-Force 3000 3000

Standard main motor HP 40 75

Dimensions 9’5”H x 18’L x 8’W 9’5”H x 20’L x 7’10”W




Process Chemical SalesOur technical team focuses on process optimization and our years of experience provide the unique ability to design separation processes that minimize waste and provide resource recovery. Pairing the right chemical program and process equipment is the key to good separation and oil recovery. Our team will evaluate your existing and new waste streams to design a chemical program that is right for you.

Our chemical programs are supported by sample feasibility studies. These studies allow us to identify cost effective alternatives to your current chemical program to help further improve process efficiencies.

For our customers who choose to manage and operate equipment themselves, whether by purchase or lease, we offer consulting services and proprietary chemical solutions and sales.

Centrifuge Repair & Maintenance ServicesOur experienced service technicians can service, repair, maintain, and optimize every brand of decanter centrifuge. We respond quickly to your repair and maintenance needs, reducing downtime and extending the life of the equipment. We leverage our knowledge of centrifuges and the centrifugal process to help you operate more efficiently.

WM Dolphin Services owns and operates an authorized Centrisys® Service Center located in Lufkin, Texas. Not only do we house full spare assemblies for our centrifuge fleet, we pride ourselves on being able to get replacement parts faster than providers sourcing parts overseas. We monitor key operating components of our centrifuge skids remotely and proactively ensure timely preventative maintenance and maximum production from these units.

Maintenance and Repair Services Offered Include:

• Repair

• Retrofit

• Refurbish/Rebuild

• Parts Sourcing and Integration

• Centrifuge/Process Evaluation and Optimization

• Flight Repair & Replacement

• Field and Telephone Consultations

• Automation and Upgrades

• Maintenance Agreements

• Emergency Service Repairs




Consulting & Engineering ServicesWM Dolphin Services is backed by the financial strength of Waste Management. We have more than 20 years of experience funding, designing, constructing and operating processing facilities. Our expertise is a resource for all of your waste processing and oil recovery needs. Seasoned engineers and technicians are available to consult with you about your waste operations. Together, we can troubleshoot the challenges presented by waste streams and implement strategies to assist in reducing your operating costs.

ENGINEERING/DESIGNWe apply extensive industry experience to achieve a process design that meets our client’s technical and operational goals and objectives. Following technical discovery meetings and site visits, our team develops a conceptual design and process rendering based on leading edge environmental technologies. We validate all operational parameters and process output requirements, with our clients, before initiating the detailed design. Years of operational experience aid in the detailed design and process-engineering phase. We ensure a final design that operates efficiently, achieving all performance specifications. Our engineers and operators are inside refineries, petrochemical plants, and hazardous waste treatment and disposal facilities every day. We operate in challenging environments and excel at designing, constructing and operating high efficiency waste minimization and resource recovery processes.




Key Personnel Bios

Michael W. WindsorLEADER OF GROWTH AND DEVELOPMENT

Former President of Dolphin Services and Chemicals, LLC

Richard H. CumminsLEADER OF TECHNICAL AND OPERATIONS

Former Vice President of Dolphin Services and Chemicals, LLC

Michael J. HauckDIRECTOR OF INDUSTRIAL WASTE PROCESSING SERVICES

Dan A. SwaneyDIRECTOR OF BUSINESS DEVELOPMENT

Mark C. WigginsSR. OPERATIONS MANAGER – LEASE EQUIPMENT / MAINTENANCE MANAGER

Jake M. Windsor, P.E.ENGINEERING MANAGER

Chisum L. CookeTECHNICAL SERVICES MANAGER

Lee A. FenslerTERRITORY MANAGER




Michael W. WindsorLEADER OF GROWTH AND DEVELOPMENT

Former President of Dolphin Services and Chemicals, LLC

Mr. Windsor received his Bachelor of Science Degree in Engineering Technology with an emphasis in Production Engineering from Texas A&M University, College Station, Texas in 1985.

After graduating, Mr. Windsor founded East Texas Oil Products based in Lufkin, Texas. The company specialized in producing road base materials in Angelina and Nacogdoches counties. In 1987, Mr. Windsor entered the crude oil reclamation business based in Kilgore, Texas. The company specialized in producing liquid asphalts and road base materials for a 22 county area in East Texas. In late 1987, Mr. Windsor expanded into the crude oil recovery business by obtaining an R2 permit from the Texas Railroad Commission. The company’s focus quickly became recovering crude oil from waste streams associated with exploration and production. By 1991, the company had become one of the largest and most comprehensive crude oil reclamation companies operating in the United States, accepting crude oil sludge from all major oil companies across the U.S. During 1992, the company merged with TransAmerican Waste Industries, a publicly held company. After merging the two companies, Mr. Windsor served as President of the Crude Oil Waste Division of TransAmerican Waste Industries, Houston, Texas, until 1995.

In 1995, Mr. Windsor co-founded MCS Technologies, L.L.C. (MCS). Corporate headquarters were opened in Houston, Texas, with operations based out of Corpus Christi, Texas. The primary focus of MCS was to serve the petroleum refining industry by providing superior technology in the separation of hazardous waste streams. MCS specialized in designing, building, and operating waste recovery plants in petroleum refineries. The technology and chemical treatment program developed by MCS proved to be the most economical means of resource recovery resolving potential environmental problems in the refining industry. Serving as President and CEO of MCS, Mr. Windsor guided MCS from a start-up company in 1995 to one of the top three providers of refinery waste processing in the U.S. and partnerships in three foreign countries. MCS gained more market share in its first five years than its top three competitors combined. In 2002, MCS was acquired by Veolia Water North America (Veolia) the world’s largest wastewater treatment company based in Paris, France. After the acquisition, Mr. Windsor serving as the Vice President and General Manager along with his MCS management team merged two other acquisition companies made by Veolia into a division knows as Process Solutions. By 2003, Process Solutions was the largest and most successful provider of refinery waste processing in the U.S. Mr. Windsor remained the VP/GM until 2005. From 2005 until September of 2010, Mr. Windsor served as a consultant for Veolia Water North America.

In October of 2010, Mr. Windsor formed Dolphin Services and Chemical L.L.C. along with longtime partners Lee Cooke, Michael Kopper and Richard Cummins. Dolphin provided separation equipment and specialty chemicals to the petroleum industry. Mr. Windsor served as the President and CEO.




Richard H. CumminsLEADER OF TECHNICAL AND OPERATIONS

Former Vice President of Dolphin Services and Chemicals, LLC

Mr. Cummins received an Associate Degree in Aviation along with Airframe and Power Plant licenses from Texas State Technical College, Waco, Texas in 1994.

Mr. Cummins joined MCS Technologies L.L.C. in 1995 and started out as an operator of a waste processing system at the Koch Refinery in Corpus Christi, Texas. Mr. Cummins excelled at MCS and moved up rapidly in operations becoming a site manager. Mr. Cummins managed multiple sites at Koch Refinery specializing in centrifuge resource recovery and waste minimization. He processed biological sludge at Amoco Chemical in Decatur, Alabama and dewatered Alky sludge at the Citgo Refinery in Corpus Christi, Texas. Mr. Cummins also managed the site at Anadime Corporation in Alberta, Canada providing water, oil, and solid separation on a Crude Oil Recovery operation. Mr. Cummins managed sites at the Valero Refinery in Corpus Christi, Texas, and ExxonMobil Chemical Baytown, Texas providing centrifuge waste minimization.

In 1998, Mr. Cummins became Operations Manager of MCS and was responsible for day-to-day operations of long-term and event-based centrifuge projects. He was responsible for operations across multiple U.S. Refinery locations: Flint Hills Refinery Corpus Christi, Texas; Citgo Refinery, Corpus Christi, Texas; Valero Refinery, Corpus Christi, Texas; ExxonMobil Refinery, Chalmette, Louisiana; Sunoco Refinery, Tulsa, Oklahoma; Marathon Refinery, Texas City, Texas; Valero Refinery, Three Rivers, Texas; and Amoco Chemical, Chocolate Bayou, Texas. Other projects included a centrifuge oil recovery project for PDVSA in Venezuela S.A., an oil recovery project for East Texas Salt Water, Kilgore, Texas, and numerous short-term projects throughout the U.S.

In 2002, after Veolia acquired MCS, Mr. Cummins was further promoted to Director of Operations and was instrumental in helping merge two Veolia acquisitions into the MCS business model to create Process Solutions. As Director of Operations, Mr. Cummins was responsible for the day-to-day operation of the largest refinery waste process company in the U.S. Besides the day-to-day operations, Mr. Cummins was involved in the design and building of processes, creating cost models, review of contracts, managing maintenance and procurement departments, creating annual budgets and managing budgets for operating sites and overhead departments.

In 2008, Mr. Cummins accepted a position with DuraTherm, San Leon, Texas, and headed up the Field Service Group becoming Director of Operations. Mr. Cummins was instrumental in the start-up of the new Service Division of DuraTherm. His duties were expanded to include business development as well as the design and implementation of waste minimization, resource recovery, and thermal desorption process plants.

In 2010, Mr. Cummins cofounded Dolphin and served as the Vice President of Operations.




Michael J. HauckDIRECTOR OF INDUSTRIAL WASTE PROCESSING SERVICES

Mr. Hauck joined Chemical Waste Management/Waste Management in 1988. During the past 28 years, he has developed his industry experience and knowledge in the E&P, refining, petrochemical and heavy industrial manufacturing sectors. He has developed specific process solutions focused on the reduction or elimination at waste origin and source points, industrial waste output streams, minimization, recovery, reuse or reclassification of waste streams, tank cleanouts, and handling and transportation logistics for customers.

Mr. Hauck has held field positions as; Environmental Technician, Field Chemist, Project Manager, Senior Project Manager, and Senior Territory Manager. He has also held positions in operations as; Operations Coordinator, Logistics and Fleet Coordinator Manager, New Construction Site Project Manager, Special Projects Manager, Asset Project Manager, Field Operations Manager, Territory Manager, National Operations Manager, National Consulting Manager, Business Development Manager, Senior Business Development Manager.

Mr. Hauck is currently the Director of Industrial Waste Processing Services, which includes the Dolphin Services operating unit in Lufkin, TX, where he is responsible for all general business, sales, and operational aspects.

Prior to working for Waste Management, Mr. Hauck attended Lamar University in Beaumont, TX and worked for Tech Controls in field operations where he was responsible for the installation and maintenance of fluid control components, instrumentation valve automation, and manifold systems for oil and gas exploration, transmission, and production facilities.

Mr. Hauck maintains a Six Sigma Greenbelt accreditation for course studies at Purdue University and holds a contractor’s license from the State of Louisiana for Hazardous Waste Treatment and Removal.




Dan A. SwaneyDIRECTOR OF BUSINESS DEVELOPMENT

Mr. Swaney received a Bachelor’s Degree in Economics with a Minor in Business Administration from Duquesne University, Pittsburgh, PA in 1985. His area of focus was international economics. Mr. Swaney also received extensive environmental regulatory and technical training including OSHA 40-hour HAZWOPER training and has taken executive MBA courses at the University of VA’s Darden School of Business.

Mr. Swaney is a 30-year veteran of the environmental industry with business experience in the US and Canada. Prior to joining Waste Management in 2002, Mr. Swaney worked for Gundle Environmental Services, Rollins Environmental Services and Browning Ferris Industries in various national sales, sales management, and business development roles. Mr. Swaney has worked extensively with the energy and chemicals industries.

During his tenure with Waste Management, Mr. Swaney functioned in strategic sales and service roles supporting WM’s largest North American based oil and gas customers. He led national sales and service teams in the development of comprehensive total waste and resource management programs focusing on safety and environmental compliance, continuous improvement and total cost reduction. Mr. Swaney focused on developing waste minimization, recycling and source separation programs for his clients. He has extensive experience in the Upstream, Midstream and Downstream sectors of the industry. Mr. Swaney negotiated national master service agreements including key performance metrics and continuous improvement provisions. Mr. Swaney routinely engages in business review meetings with WM’s clients to ensure service, operational and business objectives are achieved. Mr. Swaney joined WM’s Industrial Waste Processing Services team in 2016.




Mark C. WigginsSR. OPERATIONS MANAGER – LEASE EQUIPMENT / MAINTENANCE MANAGER

Mr. Wiggins joined Scaltech Technologies L.L.C. in 1991 and started out as an operator of a waste processing system at the Exxon Refinery in Baton Rouge, LA. He excelled in this position and advanced rapidly into new operational roles through his design, construction and maintenance of equipment such as vertical disks, three phase centrifuges, screw presses and belt presses. This equipment was utilized by Scaltech teams in many refineries such as Valero, Motiva, and Total, Port Arthur, TX; Phillips, Sweeney, TX; Sunoco, Tulsa, OK; Navajo, Artesia, NM; Lion, El Dorado, AR; BP, Lima, OH; BP, Toledo, OH; BP, Carson, CA; Cepoc, Westville, NJ; and PBF, Delaware City, DE. He immersed himself in all aspects of the business including operations, troubleshooting, maintenance, operator training, safety and analytical lab testing.

In 1995, Mr. Wiggins became the lead electrical technician then later in 1998 became the Maintenance Manager. He was responsible for managing all crafts and maintenance at multiple locations across the U.S. including several of the above mentioned refineries in addition to: Chevron, El Segundo CA; and Amoco, Texas City, TX. In 2000, Scaltech was acquired by US Filter, and Mr. Wiggins retained the same position.

In 2002, US Filter was acquired by Veolia and merged with MCS Technologies (MCS). Mr. Wiggins was instrumental in helping integrate the two entities using the MCS business model to create Process Solutions. As Maintenance Manager, Mr. Wiggins was responsible for the day-to-day maintenance operations of the largest refinery waste processing company in the U.S. In addition to maintenance, he was involved in designing and building processes, creating cost models, managing accounts payable and procurement departments, creating annual budgets and managing budgets for operating sites and overhead departments. Refinery sites included several of before-mentioned and: Flint Hills, Citgo, and Valero, Corpus Christi, TX; ExxonMobil, Chalmette, LA; Sunoco, Tulsa, OK; Marathon, Texas City, TX and Valero, Three Rivers, TX. In 2009, Mr. Wiggins’ responsibilities expanded to include management of the short-term event business equipment and maintenance.

In 2013, Mr. Wiggins accepted a position with Dolphin Services and Chemicals LLC, Lufkin, TX, as Manager of Operations and Maintenance of lease equipment. His duties were expanded to include purchasing, inventory, shipping and receiving management. In 2014, his duties were again expanded to manage the American Oil Recovery (AOR) Facility in Lufkin, TX.




Jake M. Windsor, P.E.ENGINEERING MANAGER

Mr. Windsor received his Bachelor of Science Degree in Petroleum Engineering with a Minor in Business Administration from Texas A&M University, College Station, Texas in 2011. His areas of focus included thermodynamic behavior of hydrocarbon mixtures, theory and application of fluid mechanics, heat transfer, fluid separation, compressors and heat exchangers, and 3-D modeling.

While earning his degree, Mr. Windsor worked at the Texas A&M Environmental Health and Safety Department and later as a Production Tester at FESCO, a Petroleum Engineering Services company, where he gained hands on field experience related to his coursework and built a strong foundation for operations management. He was responsible for calculating and recording well production rates and fluid levels, assisting with slickline services, analyzing BHP data, and performing state regulatory tests. He was also responsible for maintaining and troubleshooting operating equipment including three-phase test separators, heaters, sand separators, and flowback manifolds.

In June of 2011, Mr. Windsor joined Dolphin Services LLC serving as Process Design/Engineering Manager. In this role, Mr. Windsor immersed himself in all aspects of the business including operations, troubleshooting, maintenance, operator training, and separation lab application. Mr. Windsor has been integral in the design and implementation of Dolphin’s waste minimization sites and oil recovery plants. He is responsible for process facility design, equipment design, utility sizing, and construction. Mr. Windsor designs the sites and equipment in Solidworks, a 3D cad design program, which allows Dolphin to be very efficient in processing, provide an accurate render of the site for the customer, and conduct a higher quality pre-startup safety evaluation. In December 2015, the Texas Board of Professional Engineers issued Mr. Windsor his Professional Engineering license, testing in Mechanical Engineering Thermal and Fluids Systems.




Chisum L. CookeTECHNICAL SERVICES MANAGER

Mr. Cooke received a Bachelor’s Degree from Baylor University in 2003 and a Law Degree from the University of Tulsa in May 2007, where he received a certificate in Resources, Energy and Environmental law and policy. After lawschool Mr. Cooke joined the TCEQ as an Air Attorney in the Commission’s Environmental Law Division. Mr. Cooke’s time at the TCEQ gave him an in-depth understanding of the agency and the state’s environmental regulatory processes.

In November 2009 Mr. Cooke joined RPS, a global energy and environmental engineering consulting firm with its U.S. headquarters in Houston, Texas. At RPS, Mr. Cooke excelled, quickly moving from Air Quality Specialist, to Air Quality Project Manager, and then Air Quality Division Manager. In his first two years with the company, Mr. Cooke provided air quality consulting services to the firm’s petrochemical clients. Once a project manager, he led a team of Air Quality specialists doing large-volume permitting and compliance work in the mid and up-stream oil and gas sectors for major pipeline and oil companies throughout the U.S. Mr. Cooke’s team generated $3 to 3.5M in revenue annually from 2011 through 2013.

In October 2013, Mr. Cooke was promoted to executive management, where he worked with the firm’s oil and gas consulting divisions, and gained a wealth of knowledge about the global oil and gas business. He reported to the Board of Directors on matters related to the business’s HR, HSE, and Logistics functions, and was responsible for revenue and profit forecasting for the 11 individual business streams in the U.S.

In January 2015 Mr. Cooke joined Dolphin, where he served as Director of Refinery Services and General Counsel. Along with his operational experience, Mr. Cooke adds regulatory expertise to the company’s consulting services.




Lee A. FenslerTERRITORY MANAGER

Mr. Fensler joined Scaltech Technologies, LLC in 1992 as a Process Operator at BP, Lima, OH. Mr. Fensler excelled in this position learning vertical and horizontal centrifuge operations and quickly advanced to Shift Manager. In early 1993, Mr. Fensler started training on beltpress operations at BP, Toledo, OH and began working as the backup and weekend Operator at this site. In 1994, Mr. Fensler began traveling to new Scaltech Operations across the country, assisting with construction and training of operators for new process facilities built at various refineries. These refineries included: Sunoco, Tulsa, OK; Conoco, Bayway, CA; Conoco, Ponca City, OK; CEPOC, Westville, NJ; Sunoco, Port Arthur, TX; Valero, Delaware City, DE; and Exxon Mobile, Baton Rouge, LA.

In 2000, Mr. Fensler accepted the position of Project Manager at Scaltech Process Facility at Sunoco, Toledo, OH. The site was inherited during the SRS acquisition and was failing due to equipment and operational issues. Mr. Fensler worked very quickly to resolve the issues and reestablish productive operations at the site. Later in 2000, Scaltech was acquired by US Filter and Mr. Fensler remained as Project Manager.

In 2002, US Filter was acquired by Veolia and merged into the Process Solutions division. Mr. Fensler was promoted to Area Operations Manager, responsible for all aspects of operations including safety, production and P&L at several Process Solutions Facilities across the country. These facilities included: BP, Toledo, OH; BP, Lima, OH; BP, Carson, CA; Sunoco, Toledo, OH; Sunoco, Tulsa, OK; Sunoco, Westville, NJ; Valero, Delaware City, DE; and Navajo, Artesia, NM.

In 2009, Mr. Fensler accepted a position with Duratherm as Project Manager in Belleville, MI, where he managed the new Thermal Desorption Unit (TDU) being constructed at the EQ facility. Mr. Fensler was responsible for construction and startup; hiring and training local employees on TDU operations; and overseeing safety, production and P&L at this site.

In 2011 Mr. Fensler accepted a position at Dolphin Services and Chemicals, LLC as Operations Manager. Mr. Fensler is responsible for day-to-day operations at several facilities including American Oil Recovery (AOR), Lufkin, TX. Mr. Fensler also contributes to the leasing and consulting group, working with leasing customers on technical and operational levels.




Principals’ Experience

21 Spearheading US Refinery Waste Processing with Three-phase Centrifuge

22 Centrifuge and Coker Injection Operations in Five Major Gulf Coast Refineries

23 West Indies Process for Emulsified Offshore Crude

24 Thermal Desorption Unit (TDU) Projects

25 Refinery Clean-Up Project Utilizing Dolphin Services Equipment

26 Exploration & Production Oil Recovery Facilities

27 Design, Build & Operate Refinery Bio Sludge and Event Processing Facility

28 Biological Retention Pond Dewatering at Food Processing Facility




Spearheading US Refinery Waste Processing with Three-phase CentrifugeIn late 1980s, a team which included Dolphin Services principal Michael Windsor, and later Richard Cummins, began designing a process using centrifugation to separate emulsions into three phases: water, oil, and solids. By early 1990s, they had successfully built a 3-phase centrifuge that separated emulsions according to densities. This waste processing technology was first deployed for use in oil recovery and oil reclamation facilities.

Just a few years after the 3-phase centrifuge was successfully built Dolphin Services’ principals formed MCS Technologies. MCS Technologies was an operation and service company created to introduce centrifuge technology into the refinery and chemical industries.

In 1995, MCS Technologies received a contract with a Gulf Coast refinery to design, build, and operate a facility to process hazardous and non-hazardous sludge streams produced within the refinery, pioneering the use of the 3-phase centrifuge within the refining industry. The principals also designed a process for the secondary treatment of solids utilizing methods such as coker injection and cement kiln fuel. By 2002, MCS Technologies had become one of the fastest growing refinery waste processing companies in the United States.

LOCATION

Corpus Christi, TX

DURATION

1995–2005

( Process & Technology Development

( Equipment Operation & Maintenance

( Hazardous & Non-Hazardous

( Secondary Treatment of Solids




Centrifuge and Coker Injection Operations in Five Major Gulf Coast RefineriesBy 2000, the principals of WM Dolphin Services had designed, built and were operating complete process facilities for five major Gulf Coast refineries. In addition to the Gulf Coast region, they were successfully operating in several refineries located in the West, Northeast and Midwest.

The processes designed by WM Dolphin Services principals were able to substantially reduce or eliminate hazardous waste streams going offsite. The solids produced from their centrifuge process created a dryer cake than previous technologies. This allowed the principals to provide optimum secondary treatment of the solids. In some cases, they were able to eliminate hazardous waste solids by utilizing coker injection and fuel blending of the centrifuge cake.

• Non-Hazardous & Biological WWTP Streams: The principals found that many refineries were using belt presses for biological streams. The technology and design of the centrifuge allowed them to produce a dryer solid, reducing transportation and off-site disposal costs of non-hazardous biological streams. In some cases, they achieved up to 50% savings.

• Hazardous Waste Streams: The principals’ ability to achieve significantly dryer solids than processes previously used for hazardous streams, resulted in facility efficiency and cost savings. They processed solids and produced a fuel ready for cement kilns, meeting the 8,000 btu per pound requirements. In addition, the principals designed a coker injection process for solids coming off the centrifuge and other areas within the refinery. The solids were prepared and injected into the quench cycle of the refinery cokers. This process gave refineries the opportunity to eliminate certain hazardous waste streams.

LOCATION

Corpus Christi, TX

Houston, TX

New Orleans, LA

DURATION

1995–2002

( Meeting Refinery Standards

( Managing Multiple Waste Streams

( Hazardous, Non-Hazardous & Biological

( Coker Injection

( Cement Kiln Preparation




West Indies Process for Emulsified Offshore CrudeIn 1997, the principals were asked to design and build a process to break an emulsion in offshore crude oil production for a client in the West Indies. The location of this project forced them to create a compact design for shipping purposes. They were able to skid mount the unit and fit it inside a shipping container. This concept is still used today for WM Dolphin Services skid mounted units. There have been many modifications over time as they fine-tuned the process to meet project demands.

This project was unique in the design and transport stages, but mostly in the principals’ ability to design a process and chemical program allowing the customer to break an emulsion where they had not previously been successful in doing so. In addition, the process had to produce an oil stream that met strict government requirements. The principals designed and built a facility in Trinidad that handled the processing of emulsified offshore crude oil in shipments of 400,000 barrels. Clean oil exiting the process was sold into the market, meeting all government regulations.

LOCATION

Trinidad

DURATION

1997–1999

( Process Design & Project Consulting

( Centrifuge Skid Mounted Units

( Government Regulated Markets

( Offshore Emulsified Crude Oil




Thermal Desorption Unit (TDU) ProjectsThe principals of WM Dolphin Services have extensive experience with Thermal Desorption Units (TDU) across the United States. And several principals gained experience designing, constructing, and directing operations while previously working for a major thermal desorption waste company. One project example includes a TDU process near Detroit, MI. The unit was used to process industrial and refinery listed hazardous waste with the goal of meeting LDR requirements.

Waste Management currently owns and operates a TDU at the Arlington, OR RCRA treatment and disposal facility. Waste Management also owns and operates one of the nation’s largest mercury waste recycling facilities in Union Grove, WI where mercury is recovered through a retort process.

WM Dolphin Services is currently designing a TDU for the Waste Management Lake Charles, LA RCRA treatment and disposal facility. The WM Dolphin Service team will also construct and operate an Oil Recovery Facility along with the TDU.

LOCATION

Multiple Locations

DURATION

2002–Present

( Design, Build, & Operate

( Refinery Listed Hazardous Wastes




Refinery Clean-Up Project Utilizing Dolphin Services EquipmentMultiple contractors were utilized to perform the shut down and clean-up of a refinery in St. Croix. Contractors performing tank cleaning utilized both 2-phase and 3-phase Dolphin centrifuge units to dewater and recover oil from multiple tank cleaning operations.

Dolphin Services 2-phase units were utilized for processing slurry tank bottoms. These units out performed in throughput and wear protection. At the end of the project, the units showed very little wear after processing cat fine slurry oil for over 12 months.

Our 3-phase skid units were used onsite to process wastewater and slop oil tank bottoms for approximately 12 months. The solids exiting the 3-phase units were ready for processing through the refinery’s onsite TDU.

LOCATION

St. Croix

DURATION

2013–2014

( Leasing Equipment

( 3-Phase & 2-Phase Centrifuge

( Slurry Oil Tank Bottoms

( Slop Oil Tank Bottoms

( Waste Water Tank Bottoms

( Consulting & Troubleshooting




Exploration & Production Oil Recovery FacilitiesWM Dolphin Services has designed, built and operated several processing facilities specific to Exploration & Production (E&P) waste streams. The WM Dolphin team works with each client to determine the need and desired outcome. The Dolphin team is equipped to not only design and build these facilities, but is also capable of handling operations depending on customer needs.

In 2011, the WM Dolphin principals design and built American Oil Recovery (AOR) located in Lufkin, TX. AOR is a Texas Railroad Commission permitted reclamation facility, focused on oil recovery of crude wastes associated with exploration, production and transportation.

In 2012, the Dolphin team began working with Waste Management designing a Mud Processing and Oil Recovery Facility for the Covel Gardens Landfill located in San Antonio, TX. This facility, utilizing a robust process with 2-phase and 3-phase centrifuge technology at its core, was able to process 8,000 bbls of drilling fluids per day. This process significantly reduced the volume of the solid waste stream, saving valuable air space in the landfill. The Dolphin process was also able to recover oil from drilling fluids processed. The WM Dolphin Services team has since designed, built and operated both Mud Process Facilities and Oil Recovery Plants for clients in West Texas as well.

LOCATION

San Antonio, TX

Pecos, TX

Lufkin, TX

DURATION

2011–Present

( Mud Disposal Facilities

( Oil Recovery

( 2-Phase and 3-Phase Centrifugation

( Design, Build, & Operate

( Replace Solidification

( Saving Valuable Air Space




Design, Build & Operate Refinery Bio Sludge and Event Processing FacilityWM Dolphin Services was awarded the 3-phase processing operation in a Texas City refinery. The WM Dolphin team differentiated themselves during the competitive bidding process with their proven expertise and modernized process.

The WM Dolphin team went to work on the upgraded process design, which includes state-of-the art equipment to add capacity while increasing efficiency and optimizing separation. The engineering and fabrication teams successfully designed and built the system to tie in directly to the existing piping. Timing was critical to prevent disruption of the client’s wastewater treatment operations. While all preparation and pre-fabrication occurred at our Lufkin, Texas headquarters, the system fit seamlessly into the job site upon arrival, allowing WM Dolphin Services to have the new process installed and operational within 48 hours of arriving onsite

Our improved operation delivered immediate results. The increased capacity and process flexibility nearly doubled the post-processing solids content of the waste stream and eliminated waste solidification surcharges at the disposal facility. In addition, WM Dolphin Services is the first contractor to successfully process the site’s “river-mud” stream. Finally, WM Dolphin Services is assisting with event work, including a complex and ever-changing sludge stream from a large wastewater tank cleanout.

While the equipment upgrade contributed to the site’s increased capacity, the improved processing flexibility is due mostly to WM Dolphin’s operational expertise and attention to detail. Controlling variables such as spin rate, feed rate, and chemical dosage is critical to process optimization, i.e. dryer solids, cleaner water, and cleaner recovered oil.

LOCATION

Texas City, TX

DURATION

2015–Present

( Process Design

( Equipment Operation

( Bio-Solid Wastes

( Oily Sludge from Events

( Other Waste Streams




Biological Retention Pond Dewatering at Food Processing FacilityThe portability of WM Dolphin’s system is ideally suited for event work and scenarios requiring rapid deployment. For example, in 2016 WM Dolphin was contacted by a large poultry processing facility to dewater finished biological sludge from the plant’s wastewater treatment retention ponds. Due to an upset condition, the ponds required immediate attention to prevent plant down time.

The customer contacted WM Dolphin on a Friday, requesting a turnkey sludge dewatering, transportation, and disposal project as fast as the team could deliver it. The WM Dolphin team immediately began preparing and sourcing all necessary equipment. Thanks to the team’s experience with rapid response situations, all primary process equipment was onsite by Monday morning, a mix tank arrived Tuesday morning, and by Wednesday morning, the system was fully operational. The first load of dewatered bio solids were delivered to a WM landfill on Wednesday.

WM Dolphin was on site 24 hours per day, seven days per week for just over six weeks. During that time, the system averaged 95 gpm and approximately 20 hours per day of processing time, with no unplanned downtime. Over 1,800 tons of dewatered solids were sent to the landfill–requiring no additional treatment or solidification–providing roughly three years of operating space for the wastewater plant.

LOCATION

Waco, TX

DURATION

2016

( Waste Water Retention Pond

( On-site Turnkey Services

( Transportation & Disposal

( Rapid Response Time

( Expedited Mobilization

( Cost Savings

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