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Washington

Chapter Chat

June 2014

WA NIGP Summer Series – Business Relationship Building

Happy Summer! As we begin to treat our public procurement

programs like a business, we recognize the success of that business

depends on a complex network of partnerships with other people and

other organizations that we look to forge and maintain strong business

relationships with.

According to Ty Freyvogel, author of It’s Not Your Smarts, It’s Your

Schmooze: How to Succeed Without Being Brilliant, “All of your business

relationships must be constantly tended and nurtured. Even though your

interaction with your customers is different from how you interact with

employees or vendors, your reason for forging strong relationships with

them is the same - building and maintaining a successful business.” He

reminds us to “Always be on the lookout for ways to show your key

players that you want to be their favorite business partner…Make sure

they are getting as much out of the relationship as you are. Get to know

them and always show them you care.”

Ty offers these five tips to continually strengthen business

relationships:

WASHINGTON STATE CHAPTER

OFFICERS

President Cheral Jones, CPPO, CPPB Cheral.Jones@des.wa.gov Vice President Ginny Justiniano, CPPB Ginny.Justiniano@soundtransit.org Treasurer Josh Klika, CPPB KlikaJ@wsdot.wa.gov Secretary Tim Shay Tim.Shay@des.wa.gov Membership Secretary Larry Oline C.P.M. LOline@agr.wa.gov Past President Nelson Park, CPPO, CPPB Nelson.Park@seattle.gov

Inside this Issue

Members Spotlight

City of Seattle Reversed Trade Show

2014 NIGP Forum

NSite

and more……

2014 Educat ion Calendar

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1. Make a list of everyone you work with, and get to know them. You need to

know as much as possible about everyone, from your customers to your vendors

to your employees, so that when their needs change, you’re poised to keep them

happy with your business. As part of your strategic communication plan,

constantly ask them, “What can I do for you?” Then, do it. They’ll appreciate your

efforts to help them be as successful as possible.

2. Treat your suppliers like honorary employees. It’s important to nurture

relationships with those people who aren’t necessarily working for you, but who

regularly provide you service. Show them that you appreciate what they do for

you and also that you care about them, stay in touch with them.

3. Empower your employees to act like the owner. Whether it comes from

having a part in a business development plan or managing client relationships,

employees will develop strong ties to your organization when you give them

ownership. Inspiring employees to love your business as much as you do will

strengthen your foundation and your business will be more likely to survive

setbacks and grow faster and smarter.

4. Talk – and listen – to your customers. Dissatisfied customers will often just

leave you for a competitor if there’s something they don’t like about your

business. You can prevent that by talking to customers regularly and asking them

what they need from you that you’re not already providing. And be sure to listen

intently. That’s the essence of customer relationship building. You should

regularly conduct customer consultations to check in on them and how your

customer service standards are perceived. Make sure to always follow up with

customers after any collaboration with you.

5. Don’t forget your mentors. Mentors are peers, executives, lean coaches,

anyone who gave you valuable advice when you were trying to build and

maintain your business. Keep in contact with your mentors, let them know how

your business is evolving, and always be available to them in return. Keep all

relationships active and connected.

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Members Spotlight

Left to Right: Jana Duncan, Cathy Robinson, Barb Raney, Sue Graves

Names Purchasing Division Employed by: City of Richland How long: 23 years, 22 years, 17 years and 8 weeks (bet you can’t guess who that is!) What do you like about your job? We like working with great people, helping them solve their issues and learning new things every day. Plus we have a great view of Badger Mountain from our office window! What advice would you give someone new to your profession? Don’t be afraid to ask questions, learn all you can and stay curious because there is always something new to learn. Personal Stats: Our interests range from travel and fishing to sports and gum, yes GUM! And Cathy is now enjoying our great weather (300 days of sunshine) after years of living on the west side.

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Forum is coming!

The Annual NIGP Forum is the largest North American educational conference exclusively for individuals in public procurement. This year’s 69th event will be held in Pennsylvania which is nicknamed the “Keystone State”.

To view the 2014 Forum registration fees please visit 2014 NIGP Forum Registration.

For more information about the Forum, Networking opportunities, Workshops, Golf Tournament and Expo visit the NIGP Forum “Connecting Procurement Communities” site at 2014 NIGP Forum Fees.

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Keynote Speakers

Dan Thurmon – Sunday, August 24 Perform-ability: How to Be your Best when it Matters Most Dan’s philosophy can be summarized by the title of his recent book, Off Balance On Purpose. He believes that we will never achieve “perfect balance” and should learn to embrace uncertainty and initiate positive changes that lead to growth as well as go beyond the pursuit of “success” and enhance our life experiences and professional endeavors with purposeful, positive contributions.

Former Pennsylvania Governor Ed Rendell – Monday, August 25 Rendell served as Mayor of Philadelphia (1999-2000) eliminated a crippling deficit, balanced the City`s

budget, and generated five consecutive budget surpluses. Philadelphia`s renaissance, which The New York Times called "the most stunning turnaround in recent urban history," is largely attributed to his determination, inspiration, and energy. He then went on to serve two terms as Governor of Pennsylvania (2003-2011). During this time he successfully cut wasteful spending and improved efficiency leading to savings of over $1 billion

Frank Bucaro – Wednesday, August 27

Taking the High Road: How to Succeed Ethically When Others Bend the Rules Frank will teach us how to foster an environment where ethical behavior is valued, considered the norm, and ethical decisions help to contribute to long-term success. His program features easy to understand definitions of ethics, guidelines for tackling difficult decisions, practical examples and a generous amount of humor.

Jeff Havens – Wednesday, August 27 Uncrapify Your Life! Original, informative, hilarious and powerful, Jeff’s speeches have transformed the way businesspeople approach the idea of personal and professional growth. You’ll laugh harder than you thought possible as Jeff points out how small changes in our communication strategies can strengthen relationships, increase loyalty, and create a unbreakable culture of teamwork and mutual respect.

Dr. Andrea Mitnick - Wednesday, August 27 Hey Dude! Understanding Generational Differences in the Workplace Dr. Mitnick’s session will focus on understanding that today there are four distinct generations represented in almost any workforce: The Matures (born prior to 1946), The Baby Boomers (b. 1946-1964), Generation X (b.1965-1980), and the infamous Millenials (b.1981-1999). The fact is that each of these generations has been shaped by forces such as technology, economic realities and historical events.

Connie Podesta - Wednesday, August 27 Absolute Fearless Success Connie is an expert in helping people close the gap between where they are now and where they want and need to be to truly succeed and achieve outstanding results--at home and at work. Get ready to explore every aspect of what makes people do what they do and say what they say. If you are ready to discover just how successful you can really be--this is the session for you. It could change your future forever!

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Connect with your peers by joining NIGP’s NSite

The Washington Chapter Connection currently has 46 members signed up. This is an excellent way to share information, post discussions, announce upcoming events, share files, etc.

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Snap Shot of 2014 Certification Changes

Initial Certification

CPPB CPPO

Formal Education

Associate’s Degree minimum Bachelor’s Degree minimum

Experience

Min 3 years public procurement Min 5 years public procurement; min 3 years public sector management

Coursework/Training

Option 1 158 contact hours 174 contact hours

Option 2 3 credit hours public procurement coursework at higher ed. level AND 56 contact hours procurement training

3 credit hours public procurement coursework at higher ed. level AND 72 contact hours procurement training

Option 3 6 credit hours procurement-related coursework at higher ed. level AND 56 contact hours procurement training

6 credit hours procurement-related coursework at higher ed. level AND 72 contact hours procurement training

Only experience gained and coursework/training completed within the previous 10 years from

the date the application is submitted will be applicable for consideration for eligibility.

Recertification

Unit of measurement changed from POINTS to CONTACT HOURS

Membership category eliminated – recertification credit can no longer be earned for holding a

membership

45 contact hours required for CPPO, CPPB and Dual Recertification

55 contact hours required for lapsed certification, up to 12 months following certificate

expiration

All activities must to be tied to a topic from the UPPCC Body of Knowledge

Social events, business meetings, trade shows, etc. are not eligible for contact hours

Contact hours may be earned in 3 sections:

1. Continuing Education - Accredited

2. Continuing Education - Non-Accredited

3. Professional Contributions - Max 20 contact hours

Lifetime Status replaced with Retired Status

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Clarification/Tips for Chapters:

Previously 10 points for CPPB and 15 points for CPPO/Dual were required for recertification. When

converted to contact hours, the previous requirements were equivalent to 80/120 contact hours

respectively. The 2014 Recertification Requirements, although restricted primarily to continuing education

activities, represent an overall reduction in the total number of contact hours required.

Attendees to Chapter hosted events should be supplied with a certificate of attendance/transcript for

tracking of contact hours and documentation purposes

Chapters cannot offer CEU’s unless their education is IACET approved and accredited

Officer of Chapter = 3; Chapter Board Member = 2; Chapter Committee Member = 1 (values are contact

hours earned per year)

2014-2015 Exam Schedule

All UPPCC certification examinations are administered via computer at a Prometic testing center. Examinations will be delivered daily, Monday thru Saturday at a time and location selected by the candidate. Fall examinations are administered during the last two full weeks in October. Spring examinations are administered during the first two full weeks in May. Please see exam schedule and associated deadlines below.

2014 Spring Examinations Fall Examinations

Application Submission Deadline February 3, 2014 July 14, 2014

Application Submission Late Deadline February 18, 2014 July 28, 2014

Exam Registration Deadline March 31, 2014 September 8, 2014

Testing Dates May 5-17, 2014 October 20 – November 1, 2014

2015 Spring Examinations Fall Examinations

Application Submission Deadline February 2, 2015 July 13, 2015

Application Submission Late Deadline February 17, 2015 July 27, 2015

Exam Registration Deadline March 30 2015 August 31, 2015

Testing Dates May 4-16, 2015 October 19-31, 2015

NIGP's Certification Prep Products help you meet your certification goals, NIGP has an exceptional suite of products to assist you in preparing for the CPPB and CPPO exams. Through Cert Prep Central, you can chart your certification preparation and purchase a range of products and services including Prep texts and classes as well as an Online Assessment Tool and Procurement Flashcards. These products have been specifically mapped to the Body of Knowledge contained in the UPPCC computer-based tests. You may also access the Resource Center for information on Public Procurement Principles and Practices. Forming or joining a study group may be beneficial as well. NIGP Guidelines for Study Groups offers tactics, tips and techniques to assists in facilitating and participating in such a group.

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Complimentary NIGP Webinars for Members

Looking to become certified or strengthen your

professional skills? Take advantage of NIGP’s

webinar offerings.

NIGP Webinars are 90-minute topical online classes

that provide time-challenged professionals the

opportunity to earn contact hours without ever having

to leave the office. All you need is a computer.

Offered throughout the year, Webinars are a great

way for you and the entire procurement team to stay

abreast of the best practices and current issues in the

profession.

Offered at various times during the day, a Webinar includes 60-70 minutes of information followed by a Q&A

session. All registrants receive a certificate of completion and one contact hour for attending.

Train without the travel. Register today!

$185 - Non-Members (Includes a one-year complimentary NIGP membership for eligible individuals)

Please contact us directly at membershipinfo@nigp.org for more information.

Please note: To receive credit one must register and attend the webinar.

Upcoming Webinars

June

July July 16, 2014 “Cultivating Buyer Seller Relationships in Public Procurement”

July 23, 2014 “Inside Sustainable Procurement: Enhanced Human Services Procurements and the

Triple Bottom Line”

August August 13, 2014 The Anatomy of Best and Final Offers

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WA Chapter Educational Opportunities

Please visit WA-NIGP Education Plan for an up to date schedule of Chapter offered classes.

The Washington State Chapter established a Scholarship Program to assist members in furthering their professional skill set. For more information visit https://www.wanigp.org/chapters/nigp-wanigp/scholarship_program.cfm

The Washington Chapter Chat will be published bi-monthly: February, April, June, August, October and December.

Do you have something to share with your purchasing peers? Want to be a newsletter contributor? Benefits: Receive re-certification points for articles published

Get published in an upcoming newsletter You may submit articles to Heidi Bohl at Heidi.Bohl@des.wa.gov for publication in April’s Edition by March 30th June’s Edition by May 30st August’s Edition by July 30th October’s Edition by September 30th December’s Edition by November 30th February’s Edition by January 30th

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Across 3. Goods and services sold to foreign buyers 5. Contracts awarded to more than one supplier 6. An approach to total quality management 7. A debt or an obligation to make future payment 9. To a sales transaction by quoting low prices

and then attempt to raise prices once a buyer shows interest

10. A principle of right or good conduct 11. The making of goods available for use 12. An attempt to rush or improve a pre-established

delivery date 15. A company that transports goods or people 16. The practice of pooling or grouping smaller

purchases 17. To protect against hurt or loss 18. To reach an agreement or

compromise to settle some matter

Down 1. An entity which makes a grant of monetary funds to the grantee 2. A meeting held by the buyer with potential bidders 4. A precise description of a product 8. A term used to denote goods or produce being transported generally us for commercial gain

11. An advantage given to bidders on pre-established criteria, i.e. Ethnicity, business classification 13. A market in which there is only one buyer 14. To receive as approved, adequate or satisfactory 16. An interest bearing security issued by governments

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WA State Chapter of NIGP Committees

Have you thought about becoming more involved with the chapter, but just haven’t felt ready to commit? There are a number of opportunities you may explore. May it be running for a board

position in the fall or joining one of the Chapter committees. It will benefit the member committees by bringing fresh ideas, different perspectives, experiences, etc. and will strengthen our chapter. You will gain knowledge, networking skills, meet other purchasing peers and much, much more…………….

Committee Chair Contact Info

Scholarship Committee Ginny Justiniano CPPB

206.903.7631 ginny.justiniano@soundtransit.org

Finance Committee Josh Klika CPPB

360.570.6714 klikaj@wsdot.wa.gov

Membership Committee Larry Oline C.P.M.

360.902.2001 loline@agr.wa.gov

Public Relations And Marketing Committee Sue Ownby CPPO, CPPB

509.576.6695 sue.ownby@yakimawa.gov

Education And Research Committee Theresa Teschlog CPPB

425.438.6139 Theresa.teschlog@commtrans.org

Charity Special Committee Craig Bush CPPB

206.934.4139 craig.bush@seattlecolleges.edu

Diversity Special Committee Servando Patlan 360.407.9390 servando.patlan@des.wa.gov

Policy Advisory Special Committee Linda Hodgson CPPB

360.407.8154 linda.hodgson@des.wa.gov

Nomination & Election Special Committee Sue Ownby CPPO. CPPB

Maria Mayhue CPPO, CPPB

509.576.6695 sue.ownby@yakimawa.gov

509-575-6094 maria.mayhue@yakimawa.gov

Newsletter Special Committee Heidi Bohl CPPB

360.407.9421 heidi.bohl@des.wa.gov

Honors & Awards Special Committee Ginny Justiniano CPPB

206.903.7631 ginny.justiniano@soundtransit.org

Chapter of The Year Special Committee Cheral Jones CPPO, CPPB

Dave Davis CPPO

360.407.9402 cheral.jones@des.wa.gov

360.570.6710 DaviDa@wsdot.wa.gov