Washing machine - Amazon S3

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Washing machineWAU28T64GB

[en] User manual and installationinstructions

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en

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Table of contentsSafety ............................................... 4General information.......................... 4Intended use..................................... 4Restriction on user group................. 4Safe installation ................................ 5Safe use ........................................... 7Safe cleaning and maintenance....... 9

Preventing material damage ........ 11

Environmental protection andsaving energy................................ 12Disposing of packaging ................. 12Save energy and conserve re-sources........................................... 12Energy saving mode ...................... 13

Installation and connection.......... 13Unpacking the appliance ............... 13Contents of package...................... 14Requirements for the installationlocation ........................................... 14Removing the transit bolts ............. 15Connecting the appliance .............. 17Aligning the appliance.................... 18Connecting the appliance to theelectricity supply............................. 18

Familiarising yourself withyour appliance............................... 19Appliance ....................................... 19Detergent drawer............................ 20Controls .......................................... 20

Display ........................................... 21

Buttons .......................................... 23

Programmes.................................. 24

Accessories................................... 30

Before using for the first time ...... 30Starting an empty washing cycle ... 30

Laundry.......................................... 31Preparing the laundry..................... 31Sorting laundry ............................... 32Degrees of soiling .......................... 32Care symbols on the care labels ... 32

Detergents and care products...... 33Detergent recommendation ........... 33Detergent dosage .......................... 33

Basic operation ............................. 34Switching on the appliance ............ 34Setting a programme ..................... 34Adjusting the programme set-tings................................................ 35Loading laundry.............................. 35Using a measuring aid for liquiddetergent ........................................ 35Use the measuring aid for liquiddetergent ........................................ 36Adding detergent and careproduct ........................................... 36Starting the programme ................. 36Adjusting the "Ready in" timebefore the programme starts ......... 37Adding laundry ............................... 37Cancelling the programme ............ 37Resuming the programme whenthe programme status is RinseHold ................................................ 37Unloading the laundry .................... 37Switching off the appliance ............ 38

Childproof lock.............................. 38Activating the childproof lock......... 38Deactivating the childproof lock..... 38

Basic settings................................ 39Overview of the basic settings ....... 39Changing the basic settings .......... 40

Cleaning and servicing................. 40Tips on appliance care................... 40Cleaning the drum.......................... 40

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Cleaning the detergent drawer ...... 40Descaling........................................ 41Cleaning the drain pump................ 42Cleaning the water outlet hoseat the siphon................................... 44Clean the water inlet filters. ............ 45

Troubleshooting............................ 47Malfunctions ................................... 47Emergency release ........................ 55

Transportation, storage anddisposal ......................................... 55Removing the appliance ................ 55Inserting the transit bolts................ 55Using the appliance again ............. 56Disposing of old appliance ............ 56

Customer Service.......................... 57Product number (E-Nr.) and pro-duction number (FD) ...................... 57

Consumption values..................... 58

Technical specifications............... 58

en Safety

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Safety

Observe the following safety instructions.General information

¡ Read this instruction manual carefully.¡ Keep the instruction manual and the product information safe

for future reference or for the next owner.¡ Do not connect the appliance if it has been damaged in transit.

Intended use

Only use this appliance:¡ For washing machine-washable fabrics and hand-washable wool

in accordance with the care label.¡ With tap water and commercially available detergents and care

products suitable for washing machines.¡ In private households and in enclosed spaces in a domestic en-

vironment.¡ Up to an altitude of max. 4000 m above sea level.

Restriction on user group

This appliance may be used by children aged 8 or over and bypeople who have reduced physical, sensory or mental abilities orinadequate experience and/or knowledge, provided that they aresupervised or have been instructed on how to use the appliancesafely and have understood the resulting dangers.Children must not play with the appliance.Cleaning and user maintenance must not be performed by chil-dren unless they are being supervised.Keep children under the age of 3 years and pets away from theappliance.

Safety en

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Safe installation

Take note of the safety instructions when installing the appliance.

WARNING ‒ Risk of electric shock!¡ Improper installation is dangerous.▶ Connect and operate the appliance only in accordance with

the specifications on the rating plate.▶ Connect the appliance to a power supply with alternating

current only via a properly installed socket with earthing.▶ The protective conductor system of the domestic electrical

installation must be properly installed. The installation musthave a sufficiently large cross section.▶ When using a residual current circuit breaker, only use a

type with the mark.▶ Never equip the appliance with an external switching

device, e.g. a timer or remote control.▶ When the appliance is installed, the mains plug of the

power cord must be freely accessible. If free access is notpossible, an all-pole isolating switch must be installed in thepermanent electrical installation according to the installationregulations.▶ When installing the appliance, check that the power cable is

not trapped or damaged.¡ If the insulation of the power cord is damaged, this is danger-

ous.▶ Never let the power cord come into contact with hot appli-

ance parts or heat sources.▶ Never let the power cord come into contact with sharp

points or edges.▶ Never kink, crush or modify the power cord.

WARNING ‒ Risk of fire!It is dangerous to use an extended power cord and non-ap-proved adapters.▶ Do not use extension cables or multiple socket strips.▶ If the power cord is too short, contact Customer Service.▶ Only use adapters approved by the manufacturer.

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WARNING ‒ Risk of injury!¡ The high weight of the appliance may result in injury when lif-

ted.▶ Do not lift the appliance on your own.

¡ If this appliance is not correctly installed in a washer-dryerstack, the installed appliance may fall.▶ Only stack the dryer on a washing machine using the con-

nection kit from the dryer manufacturer . No other installa-tion method is permitted.▶ Do not install the appliance in a washer-dryer stack if the

dryer manufacturer does not offer a suitable connection kit.▶ Do not install appliances from different manufacturers and

with varying depths and widths in a washer-dryer stack.▶ Do not install a washer-dryer stack on a platform; the appli-

ances may tip over.

WARNING ‒ Risk of suffocation!Children may put packaging material over their heads or wrapthemselves up in it and suffocate.▶ Keep packaging material away from children.▶ Do not let children play with packaging material.

CAUTION ‒ Risk of injury!¡ The appliance may vibrate or move when in use.▶ Place the appliance on a clean, even, solid surface.▶ Align the appliance using the appliance feet and a spirit

level.¡ If hoses and power cords have been laid incorrectly, this

causes a tripping hazard.▶ Lay hoses and power cords in such a way that there is no

risk of tripping.¡ If the appliance is moved by holding onto protruding compon-

ents, such as the appliance door, the parts may break off.▶ Do not move the appliance by holding onto protruding

parts.

Safety en

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CAUTION ‒ Risk of cutting!Touching sharp edges on the appliance may lead to cuts.▶ Do not touch the sharp edges on the appliance.▶ Wear protective gloves when installing and transporting the

appliance.

Safe use

WARNING ‒ Risk of electric shock!¡ If the appliance or the power cord is damaged, this is danger-

ous.▶ Never operate a damaged appliance.▶ Never pull on the power cord to unplug the appliance. Al-

ways unplug the appliance at the mains.▶ If the appliance or the power cord is damaged, immediately

unplug the power cord or switch off the fuse in the fuse boxand turn off the water tap.▶ "Call Customer Service." → Page 57▶ Repairs to the appliance should only be carried out by

trained specialist staff.¡ An ingress of moisture can cause an electric shock.▶ Only use the appliance in enclosed spaces.▶ Never expose the appliance to intense heat or humidity.▶ Do not use steam- or high-pressure cleaners, hoses or

sprays to clean the appliance.

WARNING ‒ Risk of harm to health!Children can lock themselves in the appliance, thereby puttingtheir lives at risk.▶ Do not install the appliance behind a door as this may ob-

struct the appliance door or prevent it from opening.▶ With redundant appliances, unplug the power cord. Then

cut through the cord and damage the lock on the appliancedoor beyond repair so that the appliance door will no longerclose.

en Safety

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WARNING ‒ Risk of suffocation!Children may breathe in or swallow small parts, causing themto suffocate.▶ Keep small parts away from children.▶ Do not let children play with small parts.

WARNING ‒ Risk of poisoning!Detergents and care products may result in poisoning if con-sumed.▶ If accidentally swallowed, seek medical advice.▶ Keep detergents and care products out of the reach of chil-

dren.

WARNING ‒ Risk of explosion!Laundry that has been pretreated with cleaning agents thatcontain solvents may cause an explosion in the appliance.▶ Rinse pretreated laundry thoroughly with water before wash-

ing.

CAUTION ‒ Risk of injury!¡ The covering plate may break if you stand on or climb onto

the appliance.▶ Do not stand on or climb onto the appliance.

¡ The appliance may tip over if you sit on or lean against theopen door.▶ Do not sit on or lean against the appliance door.▶ Do not place any objects on the appliance door.

¡ Reaching into the drum while it is still turning may cause handinjuries.▶ Wait for the drum to come to a complete stop before reach-

ing inside.

CAUTION ‒ Risk of burns!When washing at high temperatures, the glass in the appli-ance door becomes hot.▶ Do not touch the appliance door when it is hot.▶ Keep children away from the appliance door when it is hot.

Safety en

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CAUTION ‒ Risk of scalding!When you wash at high temperatures, the detergent solutiongets hot.▶ Do not touch the hot detergent solution.

CAUTION ‒ Risk of chemical burns!If the detergent drawer is opened, detergent and careproducts may spray out from the appliance. Contact with eyesor skin may cause irritation.▶ Rinse eyes and/or skin thoroughly with clean water if they

come into contact with detergents or care products.▶ If accidentally swallowed, seek medical advice.▶ Keep detergents and care products out of the reach of chil-

dren.

Safe cleaning and maintenance

Take note of the safety instructions when cleaning and performingmaintenance work on the appliance.

WARNING ‒ Risk of electric shock!¡ Improper repairs are dangerous.▶ Repairs to the appliance should only be carried out by

trained specialist staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be

replaced by the manufacturer, the manufacturer's CustomerService or a similarly qualified person in order to preventany risk.

¡ An ingress of moisture can cause an electric shock.▶ Do not use steam- or high-pressure cleaners, hoses or

sprays to clean the appliance.

WARNING ‒ Risk of injury!The use of non-original spare parts and non-original accessor-ies is dangerous.▶ Only use the manufacturer's original spare parts and ori-

ginal accessories.

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WARNING ‒ Risk of poisoning!Poisonous fumes may be given off if you use cleaning agentsthat contain solvents.▶ Do not use cleaning agents that contain solvents.

Preventing material damage en

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Preventing material damage

Preventing material dam-agePreventing material damage

Follow these instructions to avoid ma-terial damage and damage to the ap-pliance.

ATTENTION!¡ The functionality of the appliance

may be impaired if you use thewrong quantity of fabric softener,detergent, care product or clean-ing agent.▶ Follow the dosage recommend-

ations from the manufacturer.¡ Exceeding the maximum load ca-

pacity impairs the function of theappliance.▶ Observe the "maximum load ca-

pacity" → Page 24 for eachprogramme and do not exceedit.

¡ The appliance is secured for trans-portation using transit bolts. Transitbolts which have not been re-moved may result in material dam-age and damage to the appliance.▶ Before starting up the appliance,

remove the transit bolts com-pletely and keep them in a safeplace.

▶ Before transport, fit the transitbolts fully in order to preventdamage in transit.

¡ Material damage may be caused ifthe water inlet hose is connectedincorrectly.▶ Tighten the screw connections

on the water inlet until they arehand-tight.

▶ Ideally, connect the water inlethose directly to the water tap,without any additional connect-ing elements such as adapters,extensions, valves or similar.

▶ Ensure that the inner diameterof the water tap is at least 17mm.

▶ Make sure that the length of thethread on the connection to thewater tap is at least 10 mm.

¡ If the water pressure is too high ortoo low, the appliance may not beable to operate properly.▶ Make sure that the water pres-

sure in the water supply systemis min. 100 kPa (1 bar) andmax. 1000 kPa (10 bar).

▶ If the water pressure exceedsthe maximum value specified, apressure-reducing valve must beinstalled between the drinkingwater connection and the hoseset of the appliance.

▶ Do not connect the appliance tothe mixer tap of an unpressur-ised hot-water boiler.

¡ Modified or damaged water hosesmay result in material damage anddamage to the appliance.▶ Never kink, crush, modify or cut

through water hoses.▶ Only use the water hoses sup-

plied with the appliance or genu-ine spare hoses.

▶ Never re-use water hoses thathave been used before.

¡ Operating the appliance using wa-ter that is dirty or too hot maycause material damage.▶ Only operate the appliance with

cold mains water.¡ Unsuitable cleaning products may

damage the surfaces of the appli-ance.▶ Do not use harsh or abrasive

detergents.▶ Do not use cleaning products

with a high alcohol content.▶ Do not use hard scouring pads

or cleaning sponges.▶ Clean the appliance with nothing

but water and a soft, dampcloth.

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▶ Remove all detergent residue,spray residue or other residuesimmediately if they come intocontact with the appliance.

Environmental protection and saving energy

Environmental protectionand saving energyEnvironmental protection and saving energy

Disposing of packagingThe packaging materials are environ-mentally compatible and can be re-cycled.▶ Sort the individual components by

type and dispose of them separ-ately.

Save energy and conserve re-sourcesIf you follow these instructions, yourappliance will use less electricity andless water.

Choose programmes with low tem-peratures and longer wash times anduse "maximum load capacity"→ Page 24.

Energy consumption and waterconsumption is most efficient.

Use the economy programme set-tings.

If you adjust the programme set-tings for a programme, the displayshows the expected consumption.

"Add " → Page 33 detergent basedon the laundry's degree of soiling.

For light to normal soiling, a smal-ler amount of detergent is suffi-cient. Observe the dosage recom-mendation from the detergentmanufacturer.

Reduce the washing temperature forlightly and normally soiled laundry.

At low temperatures, the applianceconsumes less energy. For light tonormal soiling, lower temperaturesthan indicated on the care labelare also sufficient.

Set the maximum spin speed if youwant to dry the laundry in a tumbledryer afterwards.

The drier the laundry, the shorterthe programme duration when dry-ing which, in turn, reduces energyconsumption. A higher spin speedreduces the residual moisture inthe laundry and increases thevolume of the spin noise.

Wash the laundry without prewash.Washing with prewash increasesthe programme duration and in-creases energy and water con-sumption.

The appliance has a continuousautomatic load adjustment function.

Depending on the type of fabricand load capacity, the continuousautomatic load adjustment func-tion optimally adjusts the waterconsumption and programme dur-ation.

The appliance comes with an Aqua-Sensor.

During the rinse cycle, the Aqua-Sensor checks the degree of tur-bidity of the rinsing water, and ad-justs the duration and number ofrinse cycles accordingly.

Installation and connection en

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Energy saving modeIf you do not use the appliance for anextended period, it automaticallyswitches to energy-saving mode. Alldisplays go out and Start/Reloadflashes.Energy-saving mode ends when youuse the appliance again, e.g. if youopen or close the door.

Installation and connection

Installation and connec-tionInstallation and connection

Unpacking the applianceNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.

ATTENTION!Objects remaining in the drum thatare not designed for operation withthe appliance may cause materialdamage and damage to the appli-ance.▶ Remove these objects, along with

all supplied accessories, from thedrum before starting the appliance.

1. Remove any packaging and pro-tective covers completely from theappliance.For the environmentally friendlydisposal of the packaging materi-als, observe the information on thetopic of → "Disposing of packaging",Page 12.

2. Check the appliance for visibledamage.

3. Open the door. → "Basic operation", Page 34

4. Remove the accessory from thedrum.

5. Close the door.

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Contents of packageAfter unpacking all parts, check for any damage in transit and completeness ofthe delivery.

1 2 3

4

1 Washing machine

2 Accompanying documents

3 Water inlet hose

4 Cover caps

Requirements for the installa-tion locationThe appliance may "wander" when itspins. Observe the instructions forthe installation location.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.


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WARNINGRisk of electric shock!The appliance contains live parts.Touching live parts is dangerous.▶ Do not operate the appliance

without a cover cap.

WARNINGRisk of injury!When using the appliance on a base,the appliance may tip over.▶ Always secure the feet of the appli-

ance to a base using the manufac-turer's "fixing brackets"→ Page 30 before using the ap-pliance for the first time.

ATTENTION!¡ If the appliance is installed in

areas exposed to frost or out-doors, frozen residual water maydamage the appliance and frozenhoses may crack or split.▶ Do not install or operate this ap-

pliance anywhere that is liable toexperience frost and/or out-doors.

¡ The appliance underwent a func-tion test before leaving the factoryand may, therefore, contain resid-ual water. This residual water mayleak out if the appliance is tilted atan angle greater than 40°.▶ Tilt the appliance carefully.

Installation location RequirementsOn a base Secure the appliance

with "fixing brackets"→ Page 30.

Installation location RequirementsOn a wooden joistfloor

Place the applianceon a water-resistantwooden board whichis screwed tightly tothe floor. The woodenboard should be atleast 30 mm thick.

In a kitchen unit ¡ A niche width of60 cm is required.

¡ Only install the ap-pliance under-neath a continuousworktop that is se-curely connectedto adjacent cabin-ets.

On a wall Do not trap the hosesbetween the wall andthe appliance.

Removing the transit boltsThe appliance is secured for trans-portation using transit bolts on therear of the appliance.Notes¡ Please read the information in the

"Safety" → Page 4 and "Preventingmaterial damage" → Page 11 sec-tions to ensure that you use theappliance safely.

¡ Keep the transit bolts, screws andsleeves in a safe place for future"transport" → Page 55.


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1. Pull the hoses out of the holders.

2. Unscrew and remove all fourscrews for the transit bolts with aWAF 13 wrench.

3. Pull the power cord out of theholder.

4. Remove the four sleeves.

5. Put on the four cover caps.

6. Press down on the four covercaps.


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Connecting the applianceConnect your appliance to the powersupply, water inlet and water outlet.

Connecting the water inlet hoseNote¡ Please read the information in the


1. Connect the water inlet hose.

2

1

2. Connect the water inlet hose to atap (26.4 mm = 3/4").

¾˝min.

min.

10 mm

17 mm

3. Open the water tap carefully andcheck that the connection pointsare tight.

Water outlet connection typesThis information is intended to helpyou to connect this appliance to thewater outlet.

Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.

ATTENTION!When draining, the water outlet hoseis subject to water pressure and maycome loose from the installed con-nection point.▶ Secure the water outlet hose

against unintentional loosening.

Note: Observe the draining heights.The maximum draining height is100 cm.

Drainage into a si-phon

Secure the connec-tion point with a (24–40 mm) hose clamp.

Drainage into a wash-basin

Fix and secure the wa-ter outlet using an "el-bow." → Page 30

Drainage into a plasticpipe with rubbersleeve or into a gully.

Fix and secure the wa-ter outlet using an "el-bow." → Page 30


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Aligning the applianceIn order to reduce noise and vibra-tion and to prevent the appliancefrom moving, align the appliance cor-rectly.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Loosen the lock nuts using a WAF

17 wrench by turning it in a clock-wise direction.

2. To align the appliance, turn the ap-pliance feet. Check that the appli-ance is level using a spirit level.

All appliance feet must stand firmlyon the ground.

3. Screw the lock nuts tightly againstthe housing using a WAF 17wrench.

In doing so, hold the foot tight anddo not adjust its height.

Connecting the appliance tothe electricity supplyNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Insert the mains plug of the appli-

ance's power cable in a socketnearby.The connection details of the appli-ance can be found under "Tech-nical data" → Page 58.

2. Check the mains plug is insertedproperly.

Familiarising yourself with your appliance en

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Familiarising yourself with your appliance

Familiarising yourself with your applianceFamiliarising yourself with your appliance

ApplianceYou can find an overview of the parts of your appliance here.

1

2

4 63 5

77

On certain models, specific details such as the colour and shape may differfrom those pictured.

1 "Maintenance flap for the drain pump"→ Page 42

2 Door

3 "Detergent drawer" → Page 20

4 "Controls" → Page 20

5 "Water outlet hose" → Page 17

6 "Power cord" → Page 18

7 "Transit bolts" → Page 15

en Familiarising yourself with your appliance

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Detergent drawer

2

3

1

4

1 Measuring aid for liquid detergent → "Using a measuring aid for liquiddetergent", Page 35

2 Compartment II:¡ Detergent for main wash¡ Water softener¡ Bleach¡ Stain remover

3 Compartment :¡ Fabric softener¡ Liquid starch¡ Waterproofing agent

4 Compartment I:¡ Detergent for prewash¡ Hygiene detergent

ControlsYou can use the control panel to configure all functions of your appliance andto obtain information about the operating status.

2 3

1 1

4

1 "Programmes" → Page 24

2 "Programme selector" → Page 34

3 "Display" → Page 21

4 "Buttons" → Page 23

Display en

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Display

DisplayDisplay

The display shows the current settings, options or relevant information.

Display Designation Description0:40 1 Programme duration/

programme time re-maining

Approximate expected programme duration or pro-gramme time remaining.

10 1 "Ready in" time The programme end has been set and the remainingnumber of hours is displayed. → "Buttons", Page 23

9 kg 1 Recommended load The maximum load capacity for the selected pro-gramme in kg.

– –– - 1400 Spin speed Set spin speed in rpm. → "Buttons", Page 23- 0 -= No final spin, only draining– ––: Rinse Hold, no draining

– 90 Temperature Set temperature in °C. → "Buttons", Page 23

(cold)Start/Pause Start, cancel or pause

¡ Lights up: The programme is running and can becancelled or paused.

¡ Flashes: The programme can be started or contin-ued.

Wash Programme status1 Example

en Display

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Display Designation DescriptionRinse Programme statusSpin Programme status

– –– Rinse Hold Programme statusEnd End of programme Programme status

Childproof lock ¡ Lights up: The childproof lock is activated.¡ Flashes: The childproof lock is active and the pro-

gramme selector has been adjusted. → "Deactivating the childproof lock", Page 38

Easy Iron The reduced creasing function is activated. → "Buttons", Page 23

Prewash Prewash is activated. → "Buttons", Page 23

SpeedPerfect Short wash activated. → "Buttons", Page 23

1 Energy consumption Energy consumption for the selected programme.¡ : Low energy consumption¡ : High energy consumption

Reminder to clean thedrum

Flashes: Drum is dirty. Run the Drum Clean pro-gramme for cleaning and caring for the drum and theouter tub. → "Cleaning the drum", Page 40

Voltage control system Flashes: The automatic voltage control system detectsimpermissible voltage drops. This will pause the pro-gramme.Note: The programme will continue when the voltageis permissible again.

Voltage control system Flashes: The programme has been paused because ofimpermissible voltage drops. The voltage is permiss-ible again and the programme will continue.Note: The programme duration is extended.

Door ¡ Lights up: The door is locked and cannot beopened.

¡ Flashes: The door is not closed properly.¡ Off: The door is unlocked and can be opened.

Tap ¡ No water pressure.¡ The water pressure is too low.

E:60 / -2B 1 Error Error code, error display, signal.1 Example

Buttons en

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Buttons

ButtonsButtons

Below is an overview of the buttons and their setting options.The selection of programme settings depends on the selected programme. Youcan see the selection options for each programme in the overview for → "Programmes", Page 24.

Button Selection DescriptionStart/Reload ¡ Start

¡ Cancel¡ Pause

Start, cancel or pause the programme.

Speed Perfect ¡ Activate¡ Deactivate

Activate or deactivate a short washing pro-gramme.Note: Energy consumption increases.The washing result is not affected by this.

Finish in 1–24 hours Set the programme end.The programme duration is already included inthe set number of hours.Once the programme has started, the pro-gramme duration is displayed.

Temp.°C – 90 °C Adjust the temperature in °C.Spin Speed – –– - 1400 Adjust the spin speed or activate – –– (Rinse

Hold).If – –– is selected, the water is not drained at theend of the washing cycle and the spin cycle is de-activated. The laundry remains in the water usedfor rinsing.

3 sec. ¡ Activate¡ Deactivate

Activate or deactivate the childproof lock.Disable the control panel to prevent unwanted oraccidental operation.If the childproof lock is activated and the appli-ance has been switched off, the childproof lockremains activated. → "Childproof lock", Page 38

Spin Speed Basic settings Change the basic settings for the appliance.Prewash ¡ Activate

¡ DeactivateActivate or deactivate prewash, e.g. for washingheavily soiled laundry.

Reduced Ironing ¡ Activate¡ Deactivate

Activate or deactivate the reduced creasing pro-gramme.In order to reduce creasing in the laundry, thespin cycle and the spin speed are adapted.The laundry is damp enough after washing that itneeds to be hung out on a washing line.

en Programmes

24

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spon

ds to

the

best

pos

sible

was

hing

per

form

ance

cla

ss a

c-co

rdin

g to

the

lega

l req

uire

men

ts.

For t

his p

rogr

amm

e, th

e wa

shin

g te

mpe

ratu

re is

auto

mat

ically

adj

uste

d de

pend

ing

on th

e lo

adsiz

e, in

ord

er to

ach

ieve

the

best

pos

sible

en-

ergy

effi

cienc

y with

the

best

pos

sible

was

hing

resu

lt. Y

ou c

anno

t cha

nge

the

wash

ing

tem

per-

atur

e.

9–

1400

–

Easy

Car

e W

ash

item

s mad

e fro

m sy

nthe

tic o

r ble

nded

fab-

rics.

460

1200

Mixe

d Lo

ad

Was

h ite

ms m

ade

from

cot

ton,

linen

, or s

yn-

thet

ic or

ble

nded

fabr

ics.

Suita

ble

for l

ight

ly so

iled

laun

dry.

460

1400

1Pr

ogra

mm

e se

tting

en Programmes

26

Prog

ram

me

Desc

riptio

n

Max. load (kg)

Prog

ram

me

setti

ngs



Speed Perfect


Prewash

Reduced Ironing

Delic

ates

/Silk

W

ash

delic

ate,

was

habl

e ite

ms m

ade

from

silk

,vis

cose

and

synt

hetic

s.Us

e a

dete

rgen

t tha

t is s

uita

ble

for d

elica

tes o

rsil

k.No

te: W

ash

espe

cially

del

icate

item

s or i

tem

swi

th h

ooks

, eye

lets

or c

lips i

n a

mes

h la

undr

yba

g.

240

800

–

Woo

l Ha

nd- o

r mac

hine

-was

habl

e ite

ms t

hat a

re m

ade

from

woo

l or c

onta

in w

ool.

To p

reve

nt th

e la

undr

y fro

m sh

rinki

ng, t

he d

rum

mov

es th

e ite

ms v

ery g

ently

with

long

pau

ses.

Use

a de

terg

ent t

hat i

s sui

tabl

e fo

r woo

l.

240

800

––

–

Rins

e

Rins

es a

nd th

en sp

ins t

he la

undr

y, an

d th

endr

ains

the

wate

r.–

–14

00–

–

Spin

/Dra

in

Spin

s and

dra

ins t

he w

ater

.If

you

only

want

to d

rain

the

wate

r, ac

tivat

e - 0

-.Th

e la

undr

y is n

ot sp

un.

––

1400

––

–

Dark

Was

h

Was

h da

rk-co

lour

ed a

nd c

olou

r-int

ense

item

sm

ade

from

cot

ton

or e

asy-c

are

fabr

ic, e

.g. je

ans.

Turn

laun

dry i

nsid

e-ou

t bef

ore

wash

ing.

Use

liqui

d de

terg

ent.

440

1200

1Pr

ogra

mm

e se

tting

Programmes en

27

Prog

ram

me

Desc

riptio

n

Max. load (kg)

Prog

ram

me

setti

ngs



Speed Perfect


Prewash

Reduced Ironing

Drum

Cle

an

Clea

ning

and

car

ing

for t

he d

rum

.Us

e th

is pr

ogra

mm

e in

the

follo

wing

cas

es:

¡Be

fore

usin

g th

e ap

plia

nce

for t

he fi

rst t

ime

¡If

you

regu

larly

was

h at

tem

pera

ture

s of

40 °C

or l

ower

¡Af

ter a

pro

long

ed p

erio

d of

non

-use

Use

wash

ing

powd

er o

r a d

eter

gent

con

tain

ing

blea

ch.

Halve

the

amou

nt o

f det

erge

nt to

avo

id fo

amin

g.Do

not

use

fabr

ic so

ftene

r.Do

not

use

liqui

d de

terg

ent o

r det

erge

nt th

at is

inte

nded

for w

oolle

ns o

r del

icate

s.

––

1200

––

––

Alle

rgyP

lus

Was

h ha

rd-w

earin

g ite

ms m

ade

from

cot

ton,

linen

or b

lend

ed fa

brics

.Su

itabl

e fo

r alle

rgy s

uffe

rers

and

for s

trict

hy-

gien

e re

quire

men

ts.

Note

: Onc

e th

e se

t tem

pera

ture

has

bee

nre

ache

d, it

rem

ains

con

stan

t thr

ough

out t

hewa

shin

g pr

oces

s.

6,5

6014

00

1Pr

ogra

mm

e se

tting

en Programmes

28

Prog

ram

me

Desc

riptio

n

Max. load (kg)

Prog

ram

me

setti

ngs



Speed Perfect


Prewash

Reduced Ironing

Shirt

sW

ash

non-

iron

shirt

s and

blo

uses

mad

e fro

mco

tton,

linen

, syn

thet

ic or

ble

nded

fabr

ics.

Tip:

In o

rder

to a

void

cre

asin

g in

your

laun

dry,

you

can

activ

ate

Redu

ced

Ironi

ng. T

he la

undr

y is

only

give

n a

shor

t spi

n an

d ca

n be

rem

oved

while

still

drip

ping

wet

. Han

g ou

t shi

rts a

ndbl

ouse

s whi

le th

ey a

re st

ill dr

ippi

ng w

et so

that

they

drip

dry

.No

te: U

se th

e De

licat

es/S

ilkpr

ogra

mm

e to

wash

shirt

s and

blo

uses

mad

e fro

m si

lk o

r del

ic-at

e fa

brics

.

260

800

–

Spor

tswe

ar

Was

h sp

orts

and

leisu

re it

ems m

ade

from

syn-

thet

ic fib

res,

micr

ofib

re o

r fle

ece.

Use

a de

terg

ent t

hat i

s sui

tabl

e fo

r spo

rts it

ems.

Do n

ot u

se fa

bric

softe

ner.

Tip:

Use

the

Easy

Car

epro

gram

me

to w

ash

heav

ily so

iled

laun

dry.

240

800

–

Supe

r Qui

ck 1

5´/3

0´

Was

h ite

ms m

ade

from

cot

ton,

synt

hetic

or b

len-

ded

fabr

ics.

Shor

t pro

gram

me

for s

mal

l item

s of l

ight

lyso

iled

laun

dry.

440

1200

––

1Pr

ogra

mm

e se

tting

Programmes en

29

Prog

ram

me

Desc

riptio

n

Max. load (kg)

Prog

ram

me

setti

ngs



Speed Perfect


Prewash

Reduced Ironing

The

prog

ram

me

dura

tion

is ap

prox

. 30

min

utes

.If

you

wish

to re

duce

the

prog

ram

me

dura

tion

to15

min

utes

, act

ivate

Spe

ed P

erfe

ct. T

he m

ax-

imum

load

is re

duce

d to

2 k

g.1

Prog

ram

me

setti

ng

en Accessories

30

Accessories

AccessoriesAccessories

Use original accessories. These have been made especially for your appliance.

Use Order numberWater inlet hose extension Extend the water inlet hose for

cold water or AquaStop (approx.2.50 m).

WMZ2381

Pedestal with drawer Install the appliance at a raisedheight so that it can be easilyloaded and unloaded.A laundry basket for transport-ing the laundry has been integ-rated into the drawer.

WMZ20490

Fixing brackets Improves the stability of the ap-pliance.

WMZ2200

Elbow Secure the water outlet hose inplace.

00655300

Liquid detergent insert Measure liquid detergent. 00605740Anschlussventil Anschlussventil als Sicherheit-

seinrichtung gegen Rückfließenvon Wasser in das Leitungsnetz.

10015611

Before using for the first time

Before using for thefirst timeBefore using for the first time

Prepare the appliance for use.

Starting an empty washingcycleYour appliance was inspected thor-oughly before leaving the factory. Toremove any residual water, run thefirst wash cycle without any laundry.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.

1. Turn the programme selector toDrum Clean.

2. Close the door.

Laundry en

31

3. Pull out the detergent drawer.

4. Pour washing powder into com-partment II.

To prevent foaming, use only halfof the amount of detergent recom-mended by the detergent manufac-turer for light soiling. Do not usedetergent suitable for woollens ordelicates.

5. Push in the detergent drawer.

6. Press Start/Reload to start theprogramme.

a The display shows the remainingprogramme duration.

a After the programme has ended,the display shows: End.

7. Start the first wash cycle or set theprogramme selector to Off toswitch off the appliance. → "Basic operation", Page 34

Laundry

LaundryLaundry

You can wash all items that the man-ufacturer has marked as machine-washable on the care label and fab-rics made from hand-washable woolusing your appliance.

Preparing the laundry

ATTENTION!Objects remaining in the laundry maydamage the laundry and the drum.▶ Remove all items from any pock-

ets in your laundry before usingthe appliance.

▶ To protect your appliance and thelaundry, prepare the laundry be-forehand.– Empty all pockets– Brush sand out of all collars and

pockets– Close bed covers and cushion

covers– Close all zips, Velcro fasteners,

hooks and eyes– Tie cloth belts and apron strings

together or use a mesh laundrybag

– Remove curtain hooks and leadstrips or use a mesh laundrybag

– Use a mesh laundry bag forsmall items of laundry such aschildren's socks

– Separate items of laundry andshake them out

en Laundry

32

– Wash large and small items oflaundry together

– Dab fresh stains with soapy wa-ter (do not rub them)

– Some stubborn or dried-in stainscan be removed by washingseveral times

Sorting laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.

▶ To improve washing results andprevent discolouration, sort thelaundry according to the followingcriteria before washing.– Type of fabric and fibre type– Whites– Colours

Wash new coloured itemsseparately the first time youwash them.

– "Soiling" → – "Care symbols on the care la-

bels" → Page 32

Degrees of soiling

Degree of soiling Soiling ExamplesLight ¡ No dirt or stains are visible

¡ Laundry has absorbed odoursLight summer clothing or sportsclothing that has been worn for ajust a few hours

Normal Dirt or light stains are visible ¡ T-shirts, shirts or blouses aresweat-soaked or have beenworn a few times

¡ Towels or bedding that hasbeen used for up to one week

Heavy Dirt or stains are clearly visible Tea towels, baby items or workclothing

Care symbols on the care labelsThe symbols indicate the recommended programme and the numbers in thesymbols indicate the maximum recommended washing temperature.

Symbol Washing process Recommended programme Normal Cottons Gentle Easy Care Particularly gentle Delicates/Silk for washing by

handHand wash WoolNot suitable for machine-washing –

Tip: You can find more informationabout care symbols at www.gine-tex.ch.

Detergents and care products en

33

Detergents and care products

Detergents and careproductsDetergents and care products

You can protect your appliance andyour laundry by selecting and usingthe correct detergents and careproducts. You can use all detergentsand care products which are suitablefor domestic washing machines.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.The manufacturer's instructions foruse and dosage can be found on thepackaging.

Notes¡ only use liquid detergents that are

self-flowing¡ Do not mix different liquid deter-

gents¡ Do not mix detergent and fabric

softener¡ Do not use products that have ex-

pired or are highly congealed.¡ Do not use products containing

solvents, caustic agents or volatilesubstances (e.g. bleach)

¡ Use dyes sparingly as salt maydamage stainless steel

¡ Do not use bleaching agents in theappliance

Detergent recommendation

Detergent Laundry Programme TemperatureStandard detergent with op-tical brighteners

Heat-resistant white fabricsmade from cotton or linen

Cotton From cold up to 90 °C

Detergent for colourswithout bleach or opticalbrighteners

Coloured fabrics made fromlinen or cotton

Cotton From cold up to 60 °C

Detergent for colours/delic-ates without optical bright-eners

Coloured fabrics made fromeasy-care fabrics or syn-thetic materials

Easy Care From cold up to 60 °C

Detergent for delicates Delicate fine textiles, silk orviscose

Delicates/Silk From cold up to 40 °C

Detergent for woollens Wool Wool From cold up to 40 °C

Tip: Visit www.cleanright.eu to findfurther information on detergents,care products and cleaning agentsfor domestic use.

Detergent dosageUse the correct detergent dosage toachieve optimal washing results andsave resources.The detergent dosage depends on:¡ The amount of laundry

¡ Degree of soiling¡ Water hardness

en Basic operation

34

You can find out how hard yourwater is from your local water com-pany or measure it yourself usinga water hardness tester.

Water hardness

Hardness range Total hardness in mmol/l German degrees in °dHsoft (I) 0–1.5 0–8.4medium (II) 1.5– 2.5 8.4–14hard (III) over 2.5 over 14

Example of a manufacturer'sinstructions for detergentThese example values refer to astandard load of 4–5 kg.

Soiling Light Normal HeavyWater hardness: Soft/medium 40 ml 55 ml 80 mlWater hardness: Hard/very hard 55 ml 80 ml 105 ml

The dosages can be found on themanufacturer's packaging.¡ Adjust the dosage to the actual

load.

Basic operation

Basic operationBasic operation

Switching on the appliance▶ Turn the programme selector to a

programme.

Setting a programme1. Set the programme selector to the

required "programme" → Page 24.

2. If necessary, "adjust the pro-gramme settings" → Page 35.

Basic operation en

35

Adjusting the programme set-tingsDepending on the programme andprogramme progress, you can adjustor activate/deactivate the settings.Note: Overview of all programme set-tings: → "Buttons", Page 23Requirement: A programme hasbeen set.▶ Adjust the programme settings.

The programme settings are notsaved permanently for the pro-gramme.

Loading laundryNotes¡ Please read the information in the


¡ To prevent creasing, take note ofthe maximum load for the relevant"programme" → Page 24.

Requirement: Prepare and sort thelaundry.→ "Laundry", Page 311. Open the door.

2. Ensure that the drum is empty.3. Separate the laundry and place it

in the drum.

4. Note: Ensure that there is no laun-dry trapped in the door.Close the door.

Using a measuring aid for li-quid detergentIf you order the measuring aid as anaccessory, you must use the measur-ing aid.1. Pull out the detergent drawer.

2. Press down on the insert and re-move the detergent drawer.

1

2

en Basic operation

36

3. Insert the measuring aid.

4. Insert the detergent drawer.

Use the measuring aid for li-quid detergentTo add liquid detergent, you can usea measuring aid in the detergentdrawer.1. Pull out the detergent drawer.2. Slide the measuring aid forwards.

3. Fold the measuring aid down andclick it into place.


Adding detergent and careproductNotes¡ Please read the information in the


¡ Do not use the measuring aid forliquid detergent for gel detergents,washing powder, or if Prewash or"Ready in" time are activated.

Requirement: Find out the optimumdosage for "detergent and careproduct." → Page 331. Pull out the detergent drawer.2. Pour in detergent.

→ "Detergent drawer", Page 203. If required, add the care product.4. Push in the detergent drawer.

Starting the programmeNote: If you want to change the timeuntil the programme ends, set the"Ready in" time first.▶ Press Start/Reload.

Basic operation en

37

a The drum rotates and load detec-tion takes place. This can take upto 2 minutes, after which waterenters the drum.

a The display shows either the pro-gramme duration or the "Ready in"time.

a After the programme has ended,the display shows: End.

Adjusting the "Ready in" timebefore the programme startsYou can readjust the selected "Readyin" time before the programme starts.1. Press Start/Reload.2. Press Finish in repeatedly until the

display indicates the desired"Ready in" time.

3. Press Start/Reload.

Adding laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Press Start/Reload.

The appliance is paused andchecks whether it is possible toadd or remove laundry. Take noteof the programme status.

2. Add or remove laundry.3. Close the door.4. Press Start/Reload.

Cancelling the programmeOnce the programme has started,you can cancel it at any time.Note: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Press Start/Reload.

2. Open the door.The appliance door remainslocked for safety reasons if thetemperature and water levels arehigh.– If the temperature is high, start

the Rinse programme.– If the water level is high: Start

the Spin or Drain programme.3. Remove the laundry.

Resuming the programmewhen the programme statusis Rinse Hold1. Set the Spin or Drain programme.2. Press Start/Reload.

Unloading the laundryNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Open the door.2. Remove the laundry.

en Childproof lock

38

Switching off the appliance1. Turn the programme selector to

Off.

2. Turn off the tap.3. Wipe the rubber gasket dry and re-

move any foreign objects.

4. Leave the door and detergentdrawer open so that residual watercan evaporate.

Childproof lock

Childproof lockChildproof lock

Secure your appliance against beingoperated unintentionally using thecontrols.

Activating the childproof lock▶ Press and hold the two 3 sec.

buttons for approx. 3 seconds.a The display shows .a The controls are locked.

a The childproof lock remains activeeven after the appliance has beenswitched off.

Deactivating the childprooflockRequirement: To deactivate thechildproof lock, the appliance mustbe switched on.▶ Press and hold the two 3 sec.

buttons for approx. 3 seconds.a goes out in the display.

Basic settings en

39

Basic settings

Basic settingsBasic settings

You can configure the appliance to meet your needs.

Overview of the basic settingsBelow is an overview of the basic settings on your appliance.

Basic setting Programme pos-ition

Value Description

End signal 2 0 (off)1 (quiet)2 (medium)3 (loud)4 (very loud)

Set the volume of the signal at the end ofthe programme.

Button signal 3 0 (off)1 (quiet)2 (medium)3 (loud)4 (very loud)

The volume of the audible signal emittedwhen the buttons are pressed.

en Cleaning and servicing

40

Changing the basic settings1. Set the programme selector to po-

sition 1.

2. Press Spin Speed and, at thesame time, turn the programmeselector to position 2.

a The display shows the currentvalue.

3. Set the programme selector to therequired position.

4. To change the value, press Finishin.

5. To save the changes, switch offthe appliance.

Cleaning and servicing

Cleaning and servicingCleaning and servicing

To keep your appliance working effi-ciently for a long time, it is importantto clean and maintain it carefully.

Tips on appliance careFollow the tips for appliance care toensure your appliance works cor-rectly in the long term.

Wipe down the hous-ing and the controlpanel with nothing butwater and a dampcloth.

The appliance partsremain clean and hy-gienic.

Remove all detergentresidue, spray residueor other residues im-mediately.

Fresh deposits areeasier to removewithout leaving anyresidue.

Keep the appliancedoor and detergentdrawer open afteruse.

This allows the resid-ual water to dry, redu-cing odours in the ap-pliance.

Cleaning the drumIf you often wash at a washing tem-perature of 40 °C and lower or theappliance has not been used for along period, clean the drum.

CAUTIONRisk of injury!Permanently washing at low temper-atures and a lack of ventilation forthe appliance may damage the drumand cause injury.▶ Regularly run a programme for

cleaning the drum or wash at tem-peratures of at least 60 °C.

▶ Leave the appliance to dry afterevery operation with the dooropen, and leave the detergentdrawer to dry.

▶ Run the Drum Clean programmewithout laundry.Add washing powder.

Cleaning the detergent drawerNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Pull out the detergent drawer.

Cleaning and servicing en

41

2. Press down on the insert and re-move the detergent drawer.

1

2

3. Press out the insert upwards frombelow.

4. Clean the detergent drawer and in-sert with water and a brush, andthen dry them.

5. Fit the insert and lock it into place.

6. Cleaning the opening for the deter-gent drawer.


DescalingIf you add detergent correctly, you donot need to descale your appliance.If you still wish to use descaler, followthe manufacturer's instructions foruse.

ATTENTION!The use of unsuitable descalingagents, e.g. for coffee machines, maydamage the appliance.▶ For this appliance, only use de-

scaling agents that are availablefrom the manufacturer's website orour after-sales service.


42

Cleaning the drain pumpClean the drain pump in the event offaults, e.g. blockages or rattlingnoises.

Emptying the drain pumpNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.1. Turn off the water tap.2. Switch off the appliance.3. Disconnect the appliance's mains

plug from the power supply.4. Open the maintenance flap.

5. Remove the maintenance flap.

6. Slide a sufficiently large receptacleunder the opening.

7. Take the drain hose out of theholder.


43

8. CAUTION - Risk of scalding!When you wash at high temperat-ures, the detergent solution getshot.

▶ Do not touch the hot detergentsolution.To allow the detergent solution toflow out into the container, removethe sealing cap.

9. Firmly press on the sealing cap.

10. Insert the drain hose into theholder.

Cleaning the drain pumpNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.Requirement: "The drain pump isempty." → Page 421. Since water may remain in the

drain pump, remove the pump capcarefully.

2. Clean the interior, the thread onthe pump cap and the pump hous-ing.

3. Make sure that the impeller in thedrain pump can be rotated.


44

4. Insert the pump cap and screw iton as far as it will go.

90°

The handle on the pump cap mustbe in a vertical position.

5. Insert the maintenance flap andlock it into place.

1 2

6. Close the maintenance flap.

Cleaning the water outlethose at the siphonIf the water outlet hose at the siphonis dirty or the detergent solution isnot being pumped out, you mustclean these.1. Switch off the appliance.2. Disconnect the appliance's mains

plug from the power supply.

3. Loosen the hose clamp and care-fully remove the water outlet hose.

Residual water may leak out.4. Clean the water outlet hose and si-

phon connecting piece.

5. Reattach the water outlet hose andsecure the connection point usingthe hose clamp.


45

Clean the water inlet filters.Clean the filter in the water inlet inthe event of blockages or if the waterpressure is too low.

Emptying the water inlet hose1. Turn off the tap.2. Set a programme, except for

Rinse, Spin or Drain.3. Start the programme and leave it

to run for approx. 40 seconds.4. Switch off the appliance.5. Disconnect the appliance's mains

plug from the power supply.

Cleaning the filter on the tapNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.Requirement: The water inlet hose isempty.1. Remove the water inlet hose from

the tap.

2. Clean the filter with a small brush.

3. Connect the water inlet hose andcheck for leaks.

Cleaning the filter on the applianceNote: Please read the information inthe "Safety" → Page 4 and "Prevent-ing material damage" → Page 11 sec-tions to ensure that you use the appli-ance safely.Requirement: The water inlet hose isempty. → "Emptying the water inlet hose",


46

1. Disconnect the hose from the rearof the appliance.

1

2

2. Use pliers to remove the filter.

3. Clean the filter with a small brush.

4. Reinsert the filter.

5. Connect the hose and check forleaks.

2

1

Troubleshooting en

47

Troubleshooting

TroubleshootingTroubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-ing information before contacting after-sales service. This will avoid unneces-sary costs.

WARNINGRisk of electric shock!Incorrect repairs are dangerous.▶ Repairs to the appliance should only be carried out by trained specialist

staff.▶ Only use genuine spare parts when repairing the appliance.▶ If the power cord of this appliance is damaged, it must be replaced by the

manufacturer, the manufacturer's Customer Service or a similarly qualifiedperson in order to prevent any risk.

MalfunctionsFault Cause TroubleshootingThe display goes out andStart/Reload flashes.

Energy-saving mode is act-ive

▶ Press any button.a The symbol lights up again.

"E:36 / -10" Drain pipe or water outlethose is blocked.

▶ Clean the drain pipe and the wateroutlet hose.

Drain pipe or water drainhose is caught or jammed.

▶ Ensure that the drain pipe and wa-ter drain hose are not kinked ortrapped.

Drain pump is blocked. ▶ → "Cleaning the drain pump",Page 42

The water outlet hose is con-nected too high.

▶ Install the water outlet hose at amaximum height of 1 metre.

Detergent dosage is toohigh.

▶ Immediate measure: Mix one table-spoon of fabric softener with 0.5litres of water and pour the mixtureinto the left-hand compartment (notfor outdoor clothing, sportswear oritems stuffed with down).

▶ Reduce the amount of detergent forthe next washing cycle with thesame load.

Unapproved extension in-stalled on the water drainhose.

▶ Remove any unapproved exten-sions from the water hose. Connect-ing the appliance

en Troubleshooting

48

Fault Cause Troubleshooting"E:36 / -25 / -26" Drain pump is blocked. ▶ → "Cleaning the drain pump",

Page 42

The water pressure is low. No remedial action possible.The filters in the water infloware blocked.

▶ "Clean the filters in the water in-flow" → Page 45.

The tap is turned off. ▶ Turn on the tap.

The water inlet hose iskinked or jammed.

▶ Ensure that the water inlet hose isnot kinked or jammed.

flashes. The automatic voltage con-trol system detects an unau-thorised voltage under-us-age.

▶ No remedial action possible.

Note: If the power supply is stable, theprogramme continues to run as nor-mal.

Voltage under-usage maycause extension of a pro-gramme.

No remedial action possible.

flashes. Voltage under-usage maycause extension of a pro-gramme.

No remedial action possible.

lights up. The temperature is too high. ▶ Wait until the temperature hasdropped.

▶ → "Cancelling the programme",Page 37

Water level is too high. ▶ Start the Drain programme.

Laundry is caught in thedoor.

1. Open the door again.2. Remove any trapped laundry.3. Close the door.4. Press Start/Reload to start the pro-

gramme.

flashes. Door is not closed. 1. Close the door.2. Press Start/Reload to start the pro-

gramme.

All other error codes. Malfunction ▶ Call the after-sales service. → "Customer Service", Page 57

The appliance is not work-ing.

The mains plug of the powercord is not plugged in.

▶ Connect the appliance to the powersupply.

The circuit breaker is faulty. ▶ Check the circuit breaker in thefuse box.

Troubleshooting en

49

Fault Cause TroubleshootingThe appliance is not work-ing.

There has been a power cut. ▶ Check whether the lighting in yourkitchen or other appliances areworking.

The programme does notstart.

You have not pressed Start/Reload.

▶ Press Start/Reload.

Door is not closed. 1. Close the door.2. Press Start/Reload to start the pro-

gramme.

Childproof lock is activated. ▶ → "Deactivating the childprooflock", Page 38

Finish in is activated. ▶ Check whether Finish in is activ-ated. → "Buttons", Page 23

Laundry is caught in thedoor.

1. Open the door again.2. Remove any trapped laundry.3. Close the door.4. Press Start/Reload to start the pro-

gramme.

The door cannot be opened. – –– is activated. ▶ Continue the programme by select-ing Spin or Drain and pressingStart/Reload. → "Resuming the programme whenthe programme status is RinseHold", Page 37

The temperature is too high. ▶ Wait until the temperature hasdropped.

▶ → "Cancelling the programme",Page 37

Water level is too high. ▶ Start the Drain programme.

Power failure. ▶ Open the door using the emergencyrelease. → "Emergency release", Page 55

The water is not draining. Drain pipe or water outlethose is blocked.




Drain pump is blocked. ▶ → "Cleaning the drain pump",Page 42

en Troubleshooting

50

Fault Cause TroubleshootingThe water is not draining. – –– is activated. ▶ Continue the programme by select-

ing Spin or Drain and pressingStart/Reload. → "Resuming the programme whenthe programme status is RinseHold", Page 37

The water outlet hose is con-nected too high.

▶ Install the water outlet hose at amaximum height of 1 metre.

Detergent dosage is toohigh.



Unapproved extension in-stalled on the water drainhose.

▶ Remove any unapproved exten-sions from the water hose. Connect-ing the appliance

Water is not flowing in. De-tergent is not being dis-pensed.

You have not pressed Start/Reload.

▶ Press Start/Reload.

The filters in the water infloware blocked.

▶ "Clean the filters in the water in-flow" → Page 45.

The tap is turned off. ▶ Turn on the tap.

The water inlet hose iskinked or jammed.

▶ Ensure that the water inlet hose isnot kinked or jammed.

The spin cycle runs severaltimes.

The unbalanced load detec-tion system eliminates an im-balance by repeatedly redis-tributing the laundry.

▶ Not a fault – no action required.

Note: When loading, where possible,place large and small items of laundrytogether in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.

The programme durationchanges during the washcycle.

The programme operation isoptimised electronically.This may change the pro-gramme duration.


The unbalanced load detec-tion system eliminates an im-balance by repeatedly redis-tributing the laundry.


Troubleshooting en

51

Fault Cause TroubleshootingThe programme durationchanges during the washcycle.

Note: When loading, where possible,place large and small items of laundrytogether in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.

Foam detection systemswitches on a rinse cycle iffoam build-up is too high.


No water is visible in thedrum.

Water is below the visiblearea.


▶ Do not add any extra water to theappliance while it is operating.

Drum jerks after the pro-gramme starts.

This is caused by an internalmotor test.


Residual water is present inthe compartment .

Insert in compartment isblocked.

▶ → "Cleaning the detergent drawer",Page 40

Vibrations and movement ofthe appliance whilst spin-ning.

Appliance is not correctlyaligned.

▶ Aligning the appliance

The appliance feet are notfixed.

▶ Secure the appliance feet. Aligningthe appliance

Transit bolts have not beenremoved.

▶ Removing the transit bolts

Drum does not turn, waterdoes not flow in.

Load detection is active. ▶ Not a fault – no action required.

Note: The load detection can take upto two minutes.

Heavy foam build-up Detergent dosage is toohigh.



High spin speed notreached.

A low spin speed is selected. ▶ The next time you run a wash cycle,set a higher spin speed.

Reduced Ironing is activ-ated.

▶ Select the programmes that aresuitable for the type of fabric. → "Programmes", Page 24

en Troubleshooting

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Fault Cause TroubleshootingHigh spin speed notreached.

Unbalance load detectionsystem is using a reducedspin speed to eliminate anunbalance.

▶ Redistribute the laundry in thedrum.

Note: Where possible, mix large andsmall items in the drum. Different sizeditems of laundry distribute themselvesbetter during the spin cycle.▶ Start the Spin programme.

The spin programme doesnot start.

Drain pipe or water outlethose is blocked.




The unbalanced load detec-tion system has interruptedthe spin cycle because thelaundry is unevenly distrib-uted.



Rushing, hissing noise. Water is flushed under pres-sure into the detergentdrawer.

▶ Not a fault – normal operatingnoise.

Loud noises during the spincycle.

Appliance is not correctlyaligned.

▶ Aligning the appliance

The appliance feet are notfixed.

▶ Secure the appliance feet. Aligningthe appliance

Transit bolts have not beenremoved.

▶ Removing the transit bolts

Banging noises, rattling inthe drain pump.

Foreign bodies have got intothe drain pump.

▶ → "Cleaning the drain pump",Page 42

Slurping, rhythmical suctionnoise.

The drain pump is active, thedetergent solution ispumped out.

▶ Not a fault – normal operatingnoise.

Creasing. The spin speed is too high. ▶ The next time you run a wash cycle,set a lower spin speed.

The load is too large. ▶ The next time you run a wash cycle,reduce the amount of laundry beingloaded.

Troubleshooting en

53

Fault Cause TroubleshootingCreasing. The wrong programme is se-

lected for the type of fabric.▶ Select the programmes that are

suitable for the type of fabric. → "Programmes", Page 24

Detergent or fabric softenerdrips off the seal and col-lects on the door or in theseal fold.

Too much detergent/fabricsoftener in the detergentdrawer.

▶ When dosing liquid detergent andfabric softener, observe the mark-ing in the detergent drawer and donot dose above this.

The spin result is not satis-factory. The laundry is toowet/too damp.

A low spin speed is selected. ▶ The next time you run a wash cycle,set a higher spin speed.

▶ Start the Spin programme.

Reduced Ironing is activ-ated.

▶ Select the programmes that aresuitable for the type of fabric. → "Programmes", Page 24

Drain pipe or water outlethose is blocked.




The unbalanced load detec-tion system has interruptedthe spin cycle because thelaundry is unevenly distrib-uted.



Unbalance load detectionsystem is using a reducedspin speed to eliminate anunbalance.



Detergent residue on thedamp washing.

Detergents may contain wa-ter-insoluble substances thatdeposit on the laundry.

▶ Start the Rinse programme.

Detergent residue on the drylaundry.

Detergents may contain wa-ter-insoluble substances thatdeposit on the laundry.

▶ Brush out the laundry after washingand drying.

en Troubleshooting

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Fault Cause TroubleshootingWater is leaking out at thewater inlet hose.

Water inlet hose is not cor-rectly/securely connected.

1. Connect the water supply hose cor-rectly. Connecting the water inlethose

2. Tighten the screw connection.

Water is leaking out at thewater outlet hose.

The water outlet hose isdamaged.

▶ Replace the damaged water outlethose.

Water outlet hose is not con-nected correctly.

▶ Connect the water outlet hose cor-rectly. Water outlet connectiontypes

Odours have formed in theappliance.

Humidity and detergentresidue may promote theformation of bacteria.

▶ → "Cleaning the drum", Page 40

▶ If you are not using the appliance,leave the door and detergentdrawer open so that residual watercan evaporate.

Transportation, storage and disposal en

55

Emergency releaseTo remove the laundry in the event ofa power failure, for example, you canmanually release the door.

Releasing the doorRequirement: "The drain pump isempty." → Page 421. ATTENTION! Escaping water may

cause material damage.▶ Do not open the door if you can

see water through the glass.Pull the emergency release down-wards with a tool and release.

a The door lock is released.2. Insert the maintenance flap and

lock it into place.3. Close the maintenance flap.

Transportation, storage and disposal

Transportation, storageand disposalTransportation, storage and disposal

You can find out here how to prepareyour appliance for transportation andstorage. You will also find out how todispose of old appliances.

Removing the appliance1. Turn off the tap.2. → "Emptying the water inlet hose",

Page 45.3. Switch off the appliance.

4. Unplug the appliance's mains plug.5. Drain the remaining detergent

solution. → "Cleaning the drain pump",Page 42

6. Detach the hoses.

Inserting the transit boltsSecure the appliance for transporta-tion using transit bolts in order to pre-vent damage.1. Remove the four cover caps.

‒ If necessary, use a screwdriverto remove the cover caps.

Keep the cover caps.2. Insert the four sleeves.

en Transportation, storage and disposal

56

3. Insert all screws into the fourtransit bolts and tighten slightly.

4. Insert the power cord into theholder and tighten all fourscrews for the transit bolts with aWAF 13 wrench .

5. Insert the hose into holder.

Using the appliance again▶ Remove the transit bolts.

Disposing of old applianceValuable raw materials can be re-used by recycling.

WARNINGRisk of harm to health!Children can lock themselves in theappliance, thereby putting their livesat risk.▶ Do not install the appliance behind

a door as this may obstruct the ap-pliance door or prevent it fromopening.

▶ With redundant appliances, unplugthe power cord. Then cut throughthe cord and damage the lock onthe appliance door beyond repairso that the appliance door will nolonger close.

1. Unplug the appliance from themains.

2. Cut through the power cord.3. Dispose of the appliance in an en-

vironmentally friendly manner.Information about current disposalmethods are available from yourspecialist dealer or local authority.

This appliance is labelled in ac-cordance with European Direct-ive 2012/19/EU concerningused electrical and electronicappliances (waste electrical andelectronic equipment - WEEE).The guideline determines theframework for the return and re-cycling of used appliances asapplicable throughout the EU.

Customer Service en

57

Customer Service

Customer ServiceCustomer Service

If you have any queries on use, areunable to rectify faults on the appli-ance yourself or if your applianceneeds to be repaired, contact Cus-tomer Service.You can solve many problems your-self by consulting the information ontroubleshooting in these instructionsor on our website. If this is not thecase, contact our after-sales service.With any warranty claims, we willmake sure that your appliance is re-paired by trained after-sales techni-cians using genuine spare parts, in-cluding after the manufacturer's war-ranty has expired.Function-relevant genuine spare partsaccording to the corresponding Eco-design Order can be obtained fromCustomer Service for a period of atleast 10 years from the date onwhich your appliance was placed onthe market within the European Eco-nomic Area.Note: Under the terms of the manu-facturer's warranty the use of Cus-tomer Service is free of charge.Detailed information on the warrantyperiod and terms of warranty in yourcountry is available from our after-sales service, your retailer or on ourwebsite.If you contact Customer Service, youwill require the product number (E-Nr.) and the production number (FD)of your appliance.The contact details for Customer Ser-vice can be found in the enclosedCustomer Service directory or on ourwebsite.

Product number (E-Nr.) andproduction number (FD)You can find the product number (E-Nr.) and the production number (FD)on the appliance's rating plate.Depending on the model, the ratingplate is located:¡ On the inside of the door.¡ On the inside of the maintenance

flap.¡ On the rear of the appliance.Make a note of your appliance's de-tails and the Customer Service tele-phone number to find them againquickly.

en Consumption values

58

Consumption values

Consumption valuesConsumption values

The following information is provided in accordance with the EU EcodesignRegulation. The values given for programs other than the Eco 40-60 are indicat-ive only and were determined in accordance with the applicable standardEN60456.

Programme Load(kg)

Pro-grammeduration(hr:min)1

Energycon-sump-tion(kWh/cycle)1

Watercon-sump-tion (l/cycle)1

Max-imumtemper-ature(°C) 5mins1

Spinspeed(rpm)1

Resid-ualmois-ture (%)1

Eco 40-602 9,0 3:37 1,245 61,0 49 1400 50Eco 40-602 4,5 2:52 0,590 45,0 38 1400 50Eco 40-602 2,5 2:33 0,195 30,0 24 1400 54Cottons 20 °C 9,0 3:28 0,370 90,0 23 1400 52Cottons 40 °C 9,0 3:28 1,350 90,0 45 1400 52Cottons 60 °C 9,0 3:28 1,450 90,0 55 1400 52Cottons 40 °C +Prewash

9,0 3:58 1,400 102,0 45 1400 52

Easy Care 40 °C 4,0 2:28 0,780 61,0 44 1200 27Mixed Load 40 °C 4,0 0:59 0,620 44,0 41 1400 53

Wool 30 °C 2,0 0:40 0,200 40,0 22 800 251 Due to the influence of water pressure, hardness and inlet temperature, ambient temperature,

type, amount and soiling of laundry, detergent used, fluctuations in the power supply and the se-lected additional functions, the actual values may deviate from the stated values.

2 Test programme in accordance with the EU Ecodesign Directive and the EU Energy Labelling Reg-ulation with cold water (15 °C).

Technical specifications

Technical specificationsTechnical specifications

Facts and figures for your appliancecan be found here.

Appliance height 85,0 cmAppliance width 59,8 cmAppliance depth 59,0 cmWeight 80 kg1

Maximum load 9 kg1 Depending on the appliance specifications

Mains voltage 220 - 240 V, 50 Hz Minimum installa-

tion protection10 A

Rated power 2300 WPower consumption ¡ Off mode: 0,10 W

¡ Left-on mode:0,50 W

1 Depending on the appliance specifications

Technical specifications en

59

Water pressure ¡ Minimum: 100 kPa(1 bar)

¡ Maximum:1000 kPa (10 bar)

Length of the water in-let hose

150 cm

Length of the wateroutlet hose

150 cm

Length of the powercord

210 cm

1 Depending on the appliance specifications

More information about your modelcan be found online at https://en-ergylabel.bsh-group.com1. This webaddress is linked to the official EUEPREL product database. At the timeof printing its web address had notyet been published. Please then fol-low the instructions on searching formodels. The model identifier is madeup of the characters before the slashin the product number (E-Nr.) on therating plate. Alternatively you canalso find the model identifier in thefirst line of the EU energy label.

1 Only applies to countries in the European Economic Area

https://www.bsh-group.com/energylabel

https://www.bsh-group.com/energylabel

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Washing machine - Amazon S3

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