Warranty on individual components - ottobock.in · SAFO - Silicone Ankle Foot Orthosis 12 i...
Transcript of Warranty on individual components - ottobock.in · SAFO - Silicone Ankle Foot Orthosis 12 i...
Sr.No
Type of components Standard Warranty Duration (months)
a Hip Joint
7E9 Hydraulic Hip Joint 24
Mechanical Hip Joints 24
b Microprocessor Knees
3E80 24
C-Leg 4 As per terms of sales
Genium As per terms of sales
Genium X3 As per terms of sales
Protectors 6
Accessories 36
c Mechanical Knees
Rotary Hydraulic Knee Joint (3R80) 60
Other Mechanical Knees (3R15, 3R17, 3R20, 3R21, 3R46,
3R60, 3R62, 3R67, 3R78, 3R92, 3R106 PRO, 3S80) 24
Mechanical Knees (Not part of the standard product portfolio) As per terms of sales
d Microprocessor Feet
Meridium Foot 36
Triton Smart Ankle (1C66) 36
e Mechanical Feet
Carbon Feet (1C10, 1C20, 1C30, 1C40, 1C60, 1C61, 1C62,
1C63, 1C64, 1E56) 36
Modular prosthetic feet (excludes those above)
(1S101, 1D10, 1D35, 1K10, 1P9, 1E81) 24
Sports Feet - Sprinter(1E90), Runner(1E91), Challenger foot (1E95) 24
Other Feet (Not part of the standard product portfolio) As per terms of sales
f Foot Shells (Standard) 12
Warranty on individual components
g Upper Limb Prosthetics
Mechatronics Upper Limb Solution: Bebionic Hand As per terms of sales
Bebionic: Battery, Charger, Glove 12
MyoFacil Components: Hands, Wrists, Elbows, Electrodes, Cables,
Batteries, Battery Chargers 24
MyoAdvanced Components: Hands, Wrists, Elbows, Electrodes,
Cables, Batteries, Battery Chargers 24
Cosmetic Solutions: Hands, Wrists, Elbows, Shoulder
Joints and Adaptors 24
Body Powered Solutions: Hands, Wrists, Elbows 24
h Custom Silicone Solutions
Custom-made Silicone products 12
SAFO - Silicone Ankle Foot Orthosis 12
i Structural and Functional Components
Structural Components: Tube Adaptors, Socket Adaptors,
Foot Adaptors, Clamp Adaptors 60
Functional adaptors: Rotation Joints, Torque Adaptors 24
j Orthotic Support
Hip, Knee, Ankle, Elbow Joints and Side Bars, E-Mag Active 24
Standard Activity and Sports Medicine Products (Braces and supports) 6
k Socket Technologies
Harmony Pump 24
Harmony Functional Rings 6
All Prosthetic Sockets (Structural Only) 24
Liners (SKEO - Silicone, CALEO-Co-Polymer, UNEO - Polyurethane) 6
l Human Mobility: Wheelchairs
Frame (Manual and Powered Wheelchairs) 24
Parts of Frame & Accessories (Manual and Powered Wheelchairs)
eg. Tip Assist 12
ROHO: Mosaic and High Profile Cushions 12
m Consumables
Sleeves & Sheaths 0
Foam Cosmeses 0
Hosiery Materials e.g. Socks, Stockings, Straps and Harnessess 0
Cosmetic Gloves 0
Gel & Foam Insoles, Crutches, Other off-the-shelf goods 0
Wheelchairs: Tyres, Bearings, Cross Braces, Upholstry, Brakes,
Arm Pads, etc. 0
Note: - Warranty is not applicable for breakages due to wear-tear, accidents, misuse or outside product’s indicated field of
application as specified in IFU (Instruction for use), lack of maintenance, combination with other manufacturers’ components and sockets that require change due to residual limb volume variations / growth.
- All ROHO cushions are covered under manufacturer’s warranty limited to manufacturing defects. Punctures are not covered under warranty.
- Stained gloves for all prosthetic hand is not covered under warranty
Sr.No
Type of components Standard Warranty Duration (months)
a Hip Joint
7E9 Hydraulic Hip Joint 24
Mechanical Hip Joints 24
b Microprocessor Knees
3E80 24
C-Leg 4 As per terms of sales
Genium As per terms of sales
Genium X3 As per terms of sales
Protectors 6
Accessories 36
c Mechanical Knees
Rotary Hydraulic Knee Joint (3R80) 60
Other Mechanical Knees (3R15, 3R17, 3R20, 3R21, 3R46,
3R60, 3R62, 3R67, 3R78, 3R92, 3R106 PRO, 3S80) 24
Mechanical Knees (Not part of the standard product portfolio) As per terms of sales
d Microprocessor Feet
Meridium Foot 36
Triton Smart Ankle (1C66) 36
e Mechanical Feet
Carbon Feet (1C10, 1C20, 1C30, 1C40, 1C60, 1C61, 1C62,
1C63, 1C64, 1E56) 36
Modular prosthetic feet (excludes those above)
(1S101, 1D10, 1D35, 1K10, 1P9, 1E81) 24
Sports Feet - Sprinter(1E90), Runner(1E91), Challenger foot (1E95) 24
Other Feet (Not part of the standard product portfolio) As per terms of sales
f Foot Shells (Standard) 12
Warranty on individual components
Duration (months)
g Upper Limb Prosthetics
Mechatronics Upper Limb Solution: Bebionic Hand As per terms of sales
Bebionic: Battery, Charger, Glove 12
MyoFacil Components: Hands, Wrists, Elbows, Electrodes, Cables,
Batteries, Battery Chargers 24
MyoAdvanced Components: Hands, Wrists, Elbows, Electrodes,
Cables, Batteries, Battery Chargers 24
Cosmetic Solutions: Hands, Wrists, Elbows, Shoulder
Joints and Adaptors 24
Body Powered Solutions: Hands, Wrists, Elbows 24
h Custom Silicone Solutions
Custom-made Silicone products 12
SAFO - Silicone Ankle Foot Orthosis 12
i Structural and Functional Components
Structural Components: Tube Adaptors, Socket Adaptors,
Foot Adaptors, Clamp Adaptors 60
Functional adaptors: Rotation Joints, Torque Adaptors 24
j Orthotic Support
Hip, Knee, Ankle, Elbow Joints and Side Bars, E-Mag Active 24
Standard Activity and Sports Medicine Products (Braces and supports) 12
k Socket Technologies
Harmony Pump 24
Harmony Functional Rings 6
All Prosthetic Sockets (Structural Only) 24
Liners (SKEO - Silicone, CALEO-Co-Polymer, UNEO - Polyurethane) 6
l Human Mobility: Wheelchairs
Frame (Manual and Powered Wheelchairs) 24
Parts of Frame & Accessories (Manual and Powered Wheelchairs)
eg. Tip Assist 12
ROHO: Mosaic and High Profile Cushions 12
m Consumables
Sleeves & Sheaths 0
Foam Cosmeses 0
Hosiery Materials e.g. Socks, Stockings, Straps and Harnessess 0
Cosmetic Gloves 0
Gel & Foam Insoles, Crutches, Other off-the-shelf goods 0
Wheelchairs: Tyres, Bearings, Cross Braces, Upholstery, Brakes,
Arm Pads, etc. 0
Note: - Warranty is not applicable for breakages due to wear-tear, accidents, misuse or use outside the product’s indicated
field of application as specified in IFU (Instruction for use), lack of maintenance, combination with other manufacturers’ components and sockets that require change due to residual limb volume variations / growth.
- All ROHO cushions are covered under manufacturer’s warranty limited to manufacturing defects. Punctures are not covered under warranty.
- Stained gloves for all prosthetic hands is not covered under warranty.