Warranty on individual components - ottobock.in · SAFO - Silicone Ankle Foot Orthosis 12 i...

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Sr. No Type of components Standard Warranty Duration (months) a Hip Joint 7E9 Hydraulic Hip Joint 24 Mechanical Hip Joints 24 b Microprocessor Knees 3E80 24 C-Leg 4 As per terms of sales Genium As per terms of sales Genium X3 As per terms of sales Protectors 6 Accessories 36 c Mechanical Knees Rotary Hydraulic Knee Joint (3R80) 60 Other Mechanical Knees (3R15, 3R17, 3R20, 3R21, 3R46, 3R60, 3R62, 3R67, 3R78, 3R92, 3R106 PRO, 3S80) 24 Mechanical Knees (Not part of the standard product portfolio) As per terms of sales d Microprocessor Feet Meridium Foot 36 Triton Smart Ankle (1C66) 36 e Mechanical Feet Carbon Feet (1C10, 1C20, 1C30, 1C40, 1C60, 1C61, 1C62, 1C63, 1C64, 1E56) 36 Modular prosthetic feet (excludes those above) (1S101, 1D10, 1D35, 1K10, 1P9, 1E81) 24 Sports Feet - Sprinter(1E90), Runner(1E91), Challenger foot (1E95) 24 Other Feet (Not part of the standard product portfolio) As per terms of sales f Foot Shells (Standard) 12 Warranty on individual components Duration (months) g Upper Limb Prosthetics Mechatronics Upper Limb Solution: Bebionic Hand As per terms of sales Bebionic: Battery, Charger, Glove 12 MyoFacil Components: Hands, Wrists, Elbows, Electrodes, Cables, Batteries, Battery Chargers 24 MyoAdvanced Components: Hands, Wrists, Elbows, Electrodes, Cables, Batteries, Battery Chargers 24 Cosmetic Solutions: Hands, Wrists, Elbows, Shoulder Joints and Adaptors 24 Body Powered Solutions: Hands, Wrists, Elbows 24 h Custom Silicone Solutions Custom-made Silicone products 12 SAFO - Silicone Ankle Foot Orthosis 12 i Structural and Functional Components Structural Components: Tube Adaptors, Socket Adaptors, Foot Adaptors, Clamp Adaptors 60 Functional adaptors: Rotation Joints, Torque Adaptors 24 j Orthotic Support Hip, Knee, Ankle, Elbow Joints and Side Bars, E-Mag Active 24 Standard Activity and Sports Medicine Products (Braces and supports) 12 k Socket Technologies Harmony Pump 24 Harmony Functional Rings 6 All Prosthetic Sockets (Structural Only) 24 Liners (SKEO - Silicone, CALEO-Co-Polymer, UNEO - Polyurethane) 6 l Human Mobility: Wheelchairs Frame (Manual and Powered Wheelchairs) 24 Parts of Frame & Accessories (Manual and Powered Wheelchairs) eg. Tip Assist 12 ROHO: Mosaic and High Profile Cushions 12 m Consumables Sleeves & Sheaths 0 Foam Cosmeses 0 Hosiery Materials e.g. Socks, Stockings, Straps and Harnessess 0 Cosmetic Gloves 0 Gel & Foam Insoles, Crutches, Other off-the-shelf goods 0 Wheelchairs: Tyres, Bearings, Cross Braces, Upholstery, Brakes, Arm Pads, etc. 0 Note: - Warranty is not applicable for breakages due to wear-tear, accidents, misuse or use outside the product’s indicated field of application as specified in IFU (Instruction for use), lack of maintenance, combination with other manufacturers’ components and sockets that require change due to residual limb volume variations / growth. - All ROHO cushions are covered under manufacturer’s warranty limited to manufacturing defects. Punctures are not covered under warranty. - Stained gloves for all prosthetic hands is not covered under warranty.

Transcript of Warranty on individual components - ottobock.in · SAFO - Silicone Ankle Foot Orthosis 12 i...

Sr.No

Type of components Standard Warranty Duration (months)

a Hip Joint

7E9 Hydraulic Hip Joint 24

Mechanical Hip Joints 24

b Microprocessor Knees

3E80 24

C-Leg 4 As per terms of sales

Genium As per terms of sales

Genium X3 As per terms of sales

Protectors 6

Accessories 36

c Mechanical Knees

Rotary Hydraulic Knee Joint (3R80) 60

Other Mechanical Knees (3R15, 3R17, 3R20, 3R21, 3R46,

3R60, 3R62, 3R67, 3R78, 3R92, 3R106 PRO, 3S80) 24

Mechanical Knees (Not part of the standard product portfolio) As per terms of sales

d Microprocessor Feet

Meridium Foot 36

Triton Smart Ankle (1C66) 36

e Mechanical Feet

Carbon Feet (1C10, 1C20, 1C30, 1C40, 1C60, 1C61, 1C62,

1C63, 1C64, 1E56) 36

Modular prosthetic feet (excludes those above)

(1S101, 1D10, 1D35, 1K10, 1P9, 1E81) 24

Sports Feet - Sprinter(1E90), Runner(1E91), Challenger foot (1E95) 24

Other Feet (Not part of the standard product portfolio) As per terms of sales

f Foot Shells (Standard) 12

Warranty on individual components

g Upper Limb Prosthetics

Mechatronics Upper Limb Solution: Bebionic Hand As per terms of sales

Bebionic: Battery, Charger, Glove 12

MyoFacil Components: Hands, Wrists, Elbows, Electrodes, Cables,

Batteries, Battery Chargers 24

MyoAdvanced Components: Hands, Wrists, Elbows, Electrodes,

Cables, Batteries, Battery Chargers 24

Cosmetic Solutions: Hands, Wrists, Elbows, Shoulder

Joints and Adaptors 24

Body Powered Solutions: Hands, Wrists, Elbows 24

h Custom Silicone Solutions

Custom-made Silicone products 12

SAFO - Silicone Ankle Foot Orthosis 12

i Structural and Functional Components

Structural Components: Tube Adaptors, Socket Adaptors,

Foot Adaptors, Clamp Adaptors 60

Functional adaptors: Rotation Joints, Torque Adaptors 24

j Orthotic Support

Hip, Knee, Ankle, Elbow Joints and Side Bars, E-Mag Active 24

Standard Activity and Sports Medicine Products (Braces and supports) 6

k Socket Technologies

Harmony Pump 24

Harmony Functional Rings 6

All Prosthetic Sockets (Structural Only) 24

Liners (SKEO - Silicone, CALEO-Co-Polymer, UNEO - Polyurethane) 6

l Human Mobility: Wheelchairs

Frame (Manual and Powered Wheelchairs) 24

Parts of Frame & Accessories (Manual and Powered Wheelchairs)

eg. Tip Assist 12

ROHO: Mosaic and High Profile Cushions 12

m Consumables

Sleeves & Sheaths 0

Foam Cosmeses 0

Hosiery Materials e.g. Socks, Stockings, Straps and Harnessess 0

Cosmetic Gloves 0

Gel & Foam Insoles, Crutches, Other off-the-shelf goods 0

Wheelchairs: Tyres, Bearings, Cross Braces, Upholstry, Brakes,

Arm Pads, etc. 0

Note: - Warranty is not applicable for breakages due to wear-tear, accidents, misuse or outside product’s indicated field of

application as specified in IFU (Instruction for use), lack of maintenance, combination with other manufacturers’ components and sockets that require change due to residual limb volume variations / growth.

- All ROHO cushions are covered under manufacturer’s warranty limited to manufacturing defects. Punctures are not covered under warranty.

- Stained gloves for all prosthetic hand is not covered under warranty

Sr.No

Type of components Standard Warranty Duration (months)

a Hip Joint

7E9 Hydraulic Hip Joint 24

Mechanical Hip Joints 24

b Microprocessor Knees

3E80 24

C-Leg 4 As per terms of sales

Genium As per terms of sales

Genium X3 As per terms of sales

Protectors 6

Accessories 36

c Mechanical Knees

Rotary Hydraulic Knee Joint (3R80) 60

Other Mechanical Knees (3R15, 3R17, 3R20, 3R21, 3R46,

3R60, 3R62, 3R67, 3R78, 3R92, 3R106 PRO, 3S80) 24

Mechanical Knees (Not part of the standard product portfolio) As per terms of sales

d Microprocessor Feet

Meridium Foot 36

Triton Smart Ankle (1C66) 36

e Mechanical Feet

Carbon Feet (1C10, 1C20, 1C30, 1C40, 1C60, 1C61, 1C62,

1C63, 1C64, 1E56) 36

Modular prosthetic feet (excludes those above)

(1S101, 1D10, 1D35, 1K10, 1P9, 1E81) 24

Sports Feet - Sprinter(1E90), Runner(1E91), Challenger foot (1E95) 24

Other Feet (Not part of the standard product portfolio) As per terms of sales

f Foot Shells (Standard) 12

Warranty on individual components

Duration (months)

g Upper Limb Prosthetics

Mechatronics Upper Limb Solution: Bebionic Hand As per terms of sales

Bebionic: Battery, Charger, Glove 12

MyoFacil Components: Hands, Wrists, Elbows, Electrodes, Cables,

Batteries, Battery Chargers 24

MyoAdvanced Components: Hands, Wrists, Elbows, Electrodes,

Cables, Batteries, Battery Chargers 24

Cosmetic Solutions: Hands, Wrists, Elbows, Shoulder

Joints and Adaptors 24

Body Powered Solutions: Hands, Wrists, Elbows 24

h Custom Silicone Solutions

Custom-made Silicone products 12

SAFO - Silicone Ankle Foot Orthosis 12

i Structural and Functional Components

Structural Components: Tube Adaptors, Socket Adaptors,

Foot Adaptors, Clamp Adaptors 60

Functional adaptors: Rotation Joints, Torque Adaptors 24

j Orthotic Support

Hip, Knee, Ankle, Elbow Joints and Side Bars, E-Mag Active 24

Standard Activity and Sports Medicine Products (Braces and supports) 12

k Socket Technologies

Harmony Pump 24

Harmony Functional Rings 6

All Prosthetic Sockets (Structural Only) 24

Liners (SKEO - Silicone, CALEO-Co-Polymer, UNEO - Polyurethane) 6

l Human Mobility: Wheelchairs

Frame (Manual and Powered Wheelchairs) 24

Parts of Frame & Accessories (Manual and Powered Wheelchairs)

eg. Tip Assist 12

ROHO: Mosaic and High Profile Cushions 12

m Consumables

Sleeves & Sheaths 0

Foam Cosmeses 0

Hosiery Materials e.g. Socks, Stockings, Straps and Harnessess 0

Cosmetic Gloves 0

Gel & Foam Insoles, Crutches, Other off-the-shelf goods 0

Wheelchairs: Tyres, Bearings, Cross Braces, Upholstery, Brakes,

Arm Pads, etc. 0

Note: - Warranty is not applicable for breakages due to wear-tear, accidents, misuse or use outside the product’s indicated

field of application as specified in IFU (Instruction for use), lack of maintenance, combination with other manufacturers’ components and sockets that require change due to residual limb volume variations / growth.

- All ROHO cushions are covered under manufacturer’s warranty limited to manufacturing defects. Punctures are not covered under warranty.

- Stained gloves for all prosthetic hands is not covered under warranty.