Warehouse Study Management Project

7/29/2019 Warehouse Study Management Project

1/46

PROJECT MANAGEMENT P5608

1

APPRECIATION

Assalamualaikum and salam sejahtera,

Thank God for the grace and permission, can we able to prepare a report for the

subject Project P5608 successfully. We would like to express our appreciation to those

who have been involved directly or indirectly in completing this research. With the

cooperation of all team members, we also can be done to do our research for the final report

project. We would like to express our gratitude to the Utusan Malayu Malaysia Bhd for

their cooperation for giving information and allow us to do a research about the company

and also thanks to Madam Norlia bt Zakaria for providing guidance our research until succed

this final project.

Thank you.


2/46


2

CONTENTS

NO TITLE PAGE

1 1.0INTRODUCTION1.1 OBJECTIVE

1.1.1 IMPLEMENTATION PROCEDURES

1.1.2 IMPLEMENTATION PERIOD

1.1.3 PROJECT SUPERVISOR

1.1.4 COMPANY BACKGROUND

1.1.5 DEVELOPMENT COMPANY

1.1.6 VISION AND MISSION

1.1.7 ORGANIZATION CHART UTUSAN MELAYU

1.1.8 PRESS-RELEASE ISSUE OF UTUSAN MELAYU

1.1.9 OBJECTIVES RESEARCH

1.2 PROBLEM AND ISSUE OF COMPANY

1.2.1 IDENTIFY ABOUT PROBLEM AND ISSUE.

1.2.1.2 MANAGEMENT OF WAREHOUSE

1.2.1.3 EXPLANATION ABOUT ISSUE AND

PROBLEM

33

4

4

4

4

5

6

7

8

9

10

11

12

13-14

2 2.0LITERATURE REVIEW 153 3.0 METODOLOGY

3.1 IMPLEMENTATION STUDY

3.2 SURVEY

16

16

17

4 4.0 RESULTS 21-35

5 5.0SUGGESTIONS AND RECOMMENDATION

5.1 PACKAGING

5.2 MANAGEMENT OF ROLL PAPER

36

36-40

41-43

6 6.0 CONCLUSION 44-45

7 7.0 REFERENCE 46


3/46


3

UTUSAN MELAYU MALAYSIA BERHAD

WAREHOUSECASE STUDY

MANAGEMENT OF WAREHOUSE

1.0 INTRODUCTION

The implementation of the Final Year Project is for students in their final semester

(Semester 6) Diploma in Logistics & Supply Chain Management (DLS). The students were

given a period of six (6) months to complete their final year projects.

This final year project will give students the opportunity to practice their theoretical

knowledge to try to find solutions to the problems in logistics. Students will be assessed on

their ability to make decisions, communicate with external parties, and implement all the

learning has been studied by each student in three years. Final year project report

preparation is very important to each student. It should be implemented to fulfill one of the

conditions the award of Diploma in Logistics & Supply Chain Management (DLS).

1.1 OBJECTIVE

The purpose of this final year project is to:

i. To test students' skills in applying the skills.ii. Dominated in the field of logistics management.

iii. Finding solutions to problems in the logistics faced by the logistics industries inMalaysia.

iv. Introduce students to the methods and procedures of the study, data collection andinformation, and presentation of final project results.

v. Foster students' self-reliance during the process of completing final year project.vi. Train students in making presentations of their projects last year.


4/46


4

1.1.1 IMPLEMENTATION PROCEDURES

Each project will be implemented in a group (maximum 5 students for each group) based

on the type of research or design project. Project group, the scope of each team

member should be clearly stated to produce the best final year project report.

1.1.2 IMPLEMENTATION PERIOD

Final year project Implementation period of is six (6) months while in Semester Six

students. Students are required to present their final project proposal on Semester six (6) on

the date set by the lecturer evaluation of the project. The implementation of the

final year should be notified to the lecturer project evaluation from time to time to improve

and update all project procedures performed.

1.1.3 PROJECT SUPERVISOR

Each project will be supervised and monitored by two trainers that Madam NorliaZakaria and Madam Mariati bt. Baharun. Lecturers will monitor the students along the way

and the implementation of a final year project from time to time to ensure everything runs

smoothly. Each group is given a different title by the lecturer. A lecturer will be given the

responsibility to monitor three groups of students during the project implementation activities.

1.1.4 COMPANY BACKGROUND

The Star Group Utusan Melayu Malaysia Berhad, was originally established in 1938

in Singapore as Utusan Melayu Straits Times Press Limited. The first newspaper was issued is

on May 29, 1939. This newspaper was initially published using the Jawi script.


5/46


5

1.1.5 DEVELOPMENT COMPANY

After 20 years of operation in Singapore, Utusan Melayu Malaysia Berhad (UMMB)

has moved its headquarters to Kuala Lumpur, in February 1958. Incorporated under the Act,

the company was subsequently registered as Utusan Melayu Malaysia Berhad , in 1967.

Messengers who became known as Star Group (Star Group) have grown more rapidly. Now,

this group has more than 10 active subsidiaries in printing, advertising up to the Computer

Systems Management.

According to survey results by the Audited Bureau of Circulation (ABC) (Jan-June)

and AC Nielsen in 2007, two Malay daily output of this group have the highest number of

distribution and readership. Utusan Malaysia recorded average sales of 197.033 copies with

1,099,000 readers for each issue. Malaysia has recorded average weekly sales of 459.793

copies with 1,854,000 readers for each issue. This makes it the largest circulation newspaper

in the country.

Apart from the newspapers, there are some products that are also produced magazine.

Four of the 12 magazines also reached the highest circulation of the Malay language

magazine in 2007. Utusan Publications & Distributors Sdn Bhd (UP & D), a wholly owned

subsidiary of The Star is publishing a book education from kindergarten up to university level

UP & D is also the largest distributor in Malaysia for publications in and outside the

country, particularly from the United States, Europe and Australia. In addition UP & D also

has a dealer network of more than 300 bookstores and agents in Malaysia. Among the other

services available in the Utusan Group are:

1. Post Video Production

2. Audio Production

3. Transport


6/46


6

1.1.6 VISION AND MISSION

VISION

a. Continue to develop and offer products and services through the application ofinnovative and quality technology.

b. Establish an efficient, knowledgeable and motivated through a comprehensive humanresource management.

c. Continue to work the best industry practices and caring for the environment.d. Develop strategic alliances with local and foreign companies to create global channels

through the latest technology to improve the market.

MISSION

a) To continuously develop and offer innovative and quality products and servicesthrough the application of leading edge technology.

b) To develop competent, knowledgeable and motivated work force throughcomprehensive human resource management.

c) To adopt good industrial practices throughout the group whilst caring for theenvironment.

d) To establish strategic alliances with local and foreign partners so as to acquire globalaccess to leading edge

e) Technology and increase market reach.


7/46


7

1.1.7 ORGANIZATION CHART UTUSAN MELAYU

Tan Sri Mohamed Hashim Ahmad Makaruddin

Datuk Mohd Nasir Ali Tan Sri Hussein Ahmad Dato' Dr. Firdaus Ha i Abdullah

Dato' Ab. Halim Moh iddin Datuk Abdul Aziz Ishak Datuk Seri Ismail Yusof

Datuk Tengku Sariffuddin

Ten ku Ahmad

Sharina Saidon


8/46


8

1.1.8 PRESS-RELEASE ISSUE OF UTUSAN MELAYU

The Utusan Group has published a number of newspaper readers who have their ownfans since many years ago. These newspapers have a press which received higher among

people in Malaysia to disseminate current issues in and outside the country, advertisements

and so on. Among the leading source for The Star newspaper is Utusan Malaysia, Kosmo,

Mingguan Malaysia and Kosmo! Sunday.

1.1.8.1 Utusan Malaysia

Utusan Malaysia, symbol of blue logos and trademarks used on this release. Utusan

Malaysia was first published and printed in Jawi script when the group was founded in 1939.

Utusan Malaysia is a media that has a distinct influence on the community to speak out about

the British government's decision some time ago when the British ruled Malaya. Today'sUtusan Malaysia has grown rapidly and become one of the newspapers as a source that can be

trusted to disseminate news and information about news happening in or outside the country.

There are 32 insertions with a new web site, newspaper inserts also offer interesting reading

leisure, entertainment, fashion, music, health, technology and so on.

1.1.8.2 Kosmo

Compact-sized daily newspaper in Malaysia has been introduced by the Group

Messenger with a fresh slogan of 'Contemporary Voices'. Kosmo newspaper is targeted

specifically for the new generation of modern contemporary and active in all aspects of life.

Printed in Malay Language, Kosmo presents a new concept that combines the newspapers

and magazines that are ideal for all levels of society. This compact-sized newspaper to make

it a practical and simple daily to bring readers and read anywhere.


9/46


9

1.1.8.3 Mingguan Malaysia

This paper has become one of the newspapers that have the highest readership among

other newspapers in Malaysia. Malaysia became a weekly column highlighting current issues

like politics, life, social and more. There are three slots for news in this newspaper is the news

in the country, abroad as well as the latest entertainment 'Panca Indra'. Panca Indra is one of

the popular supplement in the newspaper with 40 pages of this printed. Among the features of

this compact newspaper is entertainment news, gossip, fashion, recipes and more.

1.1.8.4 Utusan Melayu

Currently Malay newspaper was the only newspaper that the Jawi script readings are

still in demand from customers. This newspaper favorable response in rural areas especially in

eastern and northern coast. This newspaper first published once a month on each day of the

first and third Monday of each month along with the Utusan Malaysia newspaper.

1.1.9 OBJECTIVES OUR RESEARCH

i. To identify the supply chain distribution of the company.ii. To identify the material handling and warehouse management of warehouse.iii. To identify the roll of paper packaging in the company.


10/46


10

1.2 PROBLEM AND ISSUE OF COMPANY

Situational Audit

Main problem that had faced by Utusan Melayu Malaysia Berhad (UMMB) company

was about packaging and arrangement of roll paper in the warehouse. It is about less safe

packaging of roll paper. When the roll paper sent to the company we had found that in most of

times the roll paper often damaged, especially on the surface of the roll paper. Roll paper

should have take a good care by packaging. As we know Utusan Melayu Malaysia Berhad

(UMMB) just wrapping their surface of roll paper with the thin brown paper. It may easier for

roll paper become damaged cause brown paper had a thin layer. Roll paper should have take

good care by packaging, lack of packaging will cause of the roll paper easily get damage and

company will be loss for it. Moreover, the roll paper is a most important thing to take care

expecially for their quality because it is the main raw material to the company.

Secondly is about arrangement of roll paper in the warehouse. It can be seen where the

roll paper is not systematically arranged. The warehouse is had not enough space for storing

the amount of roll paper purchased for the year. The damaged of roll paper that unusing also

store in same place with the roll paper may be used. The problems is lack of storing space.

The warehouse had not enough space for storing all the roll paper in one times. The

arrangement of storing non effectively, it may happened of lack storing space in warehouse.


11/46


11

1.2.1 Identify About Problem And Issue.

1.2.1.1 Packaging Problems

According to the UMMB research, the main sources of the problem that we had found

that the less safe packaging of roll paper.

Packaging is the science, art, and technology of enclosing or protecting products for

distribution, storage, sale, and used. Packaging also refers to the process of design, evaluation,

and production of packages. Packaging can be described as a coordinated system of preparing

goods for transport, warehousing, logistics, sale, and end use. Packaging contains protects,

preserves, transports, informs, and sells. In many countries it is fully integrated into

government, business, institutional, industrial, and personal use.

Safely refers to the creation and use of guidelines for the production of uniform,

interchangeable components, especially for use in daily production.

Mistake in less of packaging, out dated packaging always occurs in industry. When

distribute items and goods, it will be closely to the risk that items and goods possibility to

damage. For example, in Utusan they sent their roll paper from port to the warehouse using

the truck and the roll paper just wrapped in thin brown paper and it might be less of safety to

the internal roll paper. If has some shaking and wetting the roll paper will be easily damage

because paper just had a thin layer.

Figure 1.2.1 Roll paper


12/46


12

1.2.1.2 Management Of Warehouse

Arrangement Problems

According to the UMMB research, the another sources of the problem that we had

found that the arrangement of the roll paper not systematic.

Warehouse management is a series of activities to plan, handle and control the

inventory or stock to achieve the organizational objective of cost reduction.

The function of inventory and warehousing is to ensure that the needs of goods are

available immediately upon request to enable continuous support to production or sales.

Moreover, the efficiency in managing the inventory will determine the profitability of an

organization.

Developing effective inventory control systems to reduce waste and stockout in

manufacturing or service complex problems. The right amount of inventory is a necessary tothe company. In addition, excessive inventory adversely affects financial performances.

All the manufacturing and services organizations are concerned with effective

inventory planning and control. Inventory requires capital investment, handling and storage

space. Although a firms operating costs and financial performance can be improved by

reducing inventory , the risk of stockouts can be devastating to the customers. Therefore,

companies must strike a delicate balance between inventory and customer services.


13/46


13

1.2.1.3 Explanation About Issue And Problem

1. Less Safe of Packaging

The roll paper that is sent to the company are often damaged, especially on the surface

of the paper roll. Roll paper should have take good care by packaging, lack of packaging will

cause of the roll paper easily get damage and company will be loss for it. This is because the

paper roll that sent using the truck to the company just wrapped in brown paper thin and less

safe for the internal of newsprint. Therefore, If has some shaking, wetting or rock the roll

paper it will be easily damage and cant be using back. Others than that, it give problem on

handling, the roll paper with proper packaging can be carried easily for loading and unloading

by forklift. Lack of packaging for roll paper might be problem in handling for loading and

unloading for the roll paper.

Therefore it may give some affect to the company such as less profit. Once the

packaging for roll paper has not enough, it can affect the operation and company will get less

profit for the sales. Thus, it can cause damage of roll paper and make problem in relationship

with customers. The newspapers are some of the customers daily need for getting knowledge

and update for the news that happened from it. Lack of packaging for roll paper will reduce

the sales for customers and customers will not support the company if cannot get the paper

daily.

Moreover, there are many procedures that must be done if the paper roll damaged.

This making delayed the operation of raw materials for processing for the days.

In the event of damage to roll paper during the admissions process into a warehouse,

several procedure must be taken to get the insurance. Even the company can claimed for the

damaged roll paper to the insurance company it may be late for taking some procedure and

give affect to the daily operation of the newspapers.


14/46


14

Figure 1.2.2 The damaged roll paper

2. Arrangement Of Roll Paper Problems

The unsystematic of arrangement in the warehouse also give a huge problems to the

company. There are lack of space available in the warehouse (UMMB) . There are problems

that had face by (UMMB) is sufficient to cover the amount of newsprint purchased for the

year and for daily use. Therefore, can be seen where the roll paper is not systematically

arranged and damaged newsprint arrangement also mixed with newsprint that be used. It may

cause Lack of storing space. The store may not have enough space for storing all their roll

paper. The arrangement of storing not effective, the space to store will be wasted and it

happened lack of storing space in warehouse.

This problem stems from the constraints of space in the warehouse storage of the paper

roll. Therefore, the (UMMB) had to rent another warehouse site in Port Klang to meet

newsprint. Costs such as rent warehouse, shipping and maintenance costs to be borne by the

roll paper of (UMMB). This will cause the rate of annual budget (UMMB) will increase.

Figure 1.2.3 Arrangement in the warehouse


15/46


15

2.0 LITERATURE REVIEW A warehouse is commercial buliding or large building for storage of good.

Warehouses are used by manufacturer , importers , exporters , wholesalers

, transportbusinesses, customs, etc. They are usually large plain buildings inindustrial areas of cities and towns. They usually have loading docks to load

and unload goods from trucksSometimes warehouses are designed for the

loading and unloading of goods directly from railways, airports, orseaports.

They often have cranes and forklifts for moving goods, which usually placed

on ISO standard pallets loaded into pallet racks.

Warehousing refers to the activities involving storage of goods on a large-scale in a systematic and orderly manner and making them available

conveniently when needed. In other words, warehousing means holding or

preserving goods in huge quantities from the time of their purchase or

production till their actual use or sale. Warehousing is one of the important

auxiliaries to trade. It creates time utility by bridging thetime gap between

production and consumption of goods.Stored goods can include any raw

materials, packing materials, spare parts, components, or finished goods

associated with agriculture, manufacturing, maintenance equipment,

packaging materials, work in progress and or commerce by Bill 2004.

Company also need to have knowledge and skill in the warehousingmanagement to ensure goods layout are orderly and facilitate in/out process.

According to James R Stock (2000) Companies also must need a knowledgeof the method that can improve warehousing performance and a strategy for

locating the goods.
http://en.wikipedia.org/wiki/Importerhttp://en.wikipedia.org/wiki/Exporterhttp://en.wikipedia.org/wiki/Wholesalerhttp://en.wikipedia.org/wiki/Transporthttp://en.wikipedia.org/wiki/Customshttp://en.wikipedia.org/wiki/Loading_dockhttp://en.wikipedia.org/wiki/Railwayhttp://en.wikipedia.org/wiki/Airporthttp://en.wikipedia.org/wiki/Seaporthttp://en.wikipedia.org/wiki/Seaporthttp://en.wikipedia.org/wiki/Airporthttp://en.wikipedia.org/wiki/Railwayhttp://en.wikipedia.org/wiki/Loading_dockhttp://en.wikipedia.org/wiki/Customshttp://en.wikipedia.org/wiki/Transporthttp://en.wikipedia.org/wiki/Wholesalerhttp://en.wikipedia.org/wiki/Exporterhttp://en.wikipedia.org/wiki/Importer


16/46


16

3.0 METODOLOGY

This study is an action research was conducted on workers in the Utusan Melayu (Malaysia)

Bhd

This questionnaire has 15 questions to be answered by the respondents. a total of 26

respondents were involved in this survey.

3.1 IMPLEMENTATION STUDY

The data collection process is done through quantitative methods by the form of

questionnaires. Questionnaires were distributed to the employees. A total of 26 employee

have answered the questions.

3.2 SURVEY

The questionnaire was adapted from birch (1987) has been changing for suit to the worker for

answering.

Questions base on the Likert scale including objectives of this study is divided into three parts

:-

iv. To identify the supply chain distribution of the company.v. To identify the material handling and warehouse management of warehousevi. To identify the roll of paper packaging in the company

The items in Part A, B and C using five point Likert scale which is 1 as "Strong Disagree", 2

as " Disagree", 3 as "Neutral", 4 as "Agree and 5 as Strong Agree.


17/46


17

Politeknik Seberang Perai

Employee satisfication survey of storage facilities in the Utusan Melayu (Malaysia) Bhd

To all employees that respected, hopefully Mr. / Mrs. Willing to spend more time to answer

the questions in this form.

A. BACKGROUND RESPONDEND

1. Sex Male Female

2. Citizen Malaysia Noncitizen

3. Race Malay Chinese

Indian Others

4. Age

13-20 years old 21-30 years old

31-40 years old 41 years old & above


18/46


18

5. Working Experience

< 1 year 1-3 years

4-7 years > 7 years

6. Monthly Salary

< RM1500 RM1500- RM3000

RM3000- RM5000 > RM5000


19/46


19

Instruction 2 : marks the best answer based on the likert scale.

LIKERT

SCALE

1 2 3 4 5

FEEDBACK Strong

Disagree

Disagree Neutral Agree Strong

Agree

A To identify the supply chain distribution of the company.

LIKERT SCALE 1 2 3 4 5

1 The condition of supply chain distribution

from supplier until firm conducted.

2 Less of problem during distribute the roll

paper to the firm.

3 Safety items function to protect roll paper

from damaged or stolen.

4 The firm used various size of

transportation.

5 The delivery of finish good based on

schedule.

B To identify the material handling and management of warehouse.

1 The use of equipment in warehouse

facilitate employee.

2 Storage system used facilitate to employee.

3 The level of indicator of roll paper in the

warehouse. (systematic way)


20/46


20

4 Storage system that are been using easier

for employee.

5 The storage space for store the roll paper

enough.

C To identify the packaging of roll paper in the company.

1 The qualities packaging of roll paper when

reach to the firm in good condition.

2 The Forklift that are using for handling in

warehouse safe for the roll paper to transfer

to other places..

3 Roll paper packaging have good quality .

4 Rules and regulations are implement in the

warehouse.

5 Good packaging play a major roles to

protect roll paper.


21/46


21

4.0 RESULTS

QUESTION A (1) : The condition of supply chain distribution from supplier until firmconducted.

DIAGRAM 1

Referring to figure A1 above, it was found that up to 26.92% strongly agree with the

condition of supply chain distribution from supplier until firm conducted. In addition, 42.31%

was agree. While there are 30.77% of employees who are unable to make decisions

for this item yet research findings.

0

5

10

15

20

25

30

35

40

45

1 2

Valid Neutral

Valid Agree

Valid Strong Agree

Scale Frequency Percent

Neutral 8 30.77

Agree 11 42.31

Strong Agree 7 26.92


22/46


22

QUESTION A (2) : Less of problem during distribute the roll paper to the firm.

DIAGRAM 2


Neutral 10 38.46

Agree 10 38.46

StrongAgree

6 23.08

Refer to Figure A2 above, it was found that up to 23.08% could strongly agree

more with the less of problem during distribute the roll paper to the firm. In

addition, 38.46% was agreed. While there are 38.46% of employees who are unable

to make decisions for this item yet research.

0

5

10

15

20

25

30

35

40

45

Frequency Percent

Valid Neutral

Valid Agree

Valid Strong Agree


23/46


23

QUESTION A (3) : Safety item function to protect roll paper from damage or stolen.

DIAGRAM 3

Refer to the diagram A (3) above, it was found that as many as 65.38% of employees strongly

agree to be determined by the selection of employees of safety item function to protect roll

paper from damage or stolen, while 34.62% was agreed.

0

10

20

30

40

50

60

70

Frequency Percent

Valid Agree

Valid Strong Agree


Agree 9 34.62

Strong

Agree

17 65.38


24/46


24

QUESTION A (4) : The firm use various size of transportation

DIAGRAM 4

Refer to the diagram A (4) above, it was found that up to 73.08% of employees strongly agree

to be determined by the selection of employees, while 26.92% was agreed with the firm use

various size of transportation .

0

10

20

30

40

50

60

70

80

Frequency Percent

Valid Agree

Valid Strong Agree


Agree 9 34.62

Strong

Agree

17 65.38


25/46


25

QUESTION A (5) :The Delivery of finish good base on schedule

DIAGRAM 5


agree to be determined by the selection of employees, while 46.15% was agreed the delivery

of finish good base on schedule.

0

10

20

30

40

50

60

Frequency Percent

Valid Agree

Valid Strong Agree


Agree 14 53.85



26/46


26

QUESTION B (1) : The use of equipment in warehouse facilitate employee

DIAGRAM 6


agree to the use of equipment in warehouse facilitate employee, while 50% was agreed. There

is a neutral 23.08% of employees make decisions that the use of equipment in warehouse

facilitate employee.

0

10

20

30

40

50

60

Frequency Percent

Valid Neutral

Valid Agree

Valid Strong Agree

Scale Frequency Percentage

Neutral 6 23.08

Agree 13 50



27/46


27

QUESTION B (2) : Storage system used facilitate to employee

DIAGRAM 7

Refer to the diagram B (2) above, it was found that as many as 19.23% of employees agree to

storage system used facilitate to employee, while 30.78% was neutral. There are several

people that are disagree it is 50% of employees make decisions on the Storage system used

facilitate to employee.

0

10

20

30

40

50

60

Frequency Percent

Valid Disagree

Valid Neutral

Valid Agree


Disagree 13 50

Neutral 8 30.78

Agree 5 19.23


28/46


28

QUESTION B (3) : The level of indicator of roll paper in the warehouse. (Systematic Way)

DIAGRAM 8

Refer to the diagram B (3) above, it was found that as many as 11.53% of employees agree

to be determined by the selection of employees. There is a neutral 19.23% of employees make

decisions on the findings the level of indicator of roll paper in the warehouse (Systematic

Way) also show that the there are employees who Disagree 38.46 with the level of indicator

of roll paper in the warehouse (Systematic Way).

0

10

20

30

40

50

60

Frequency Percent

Valid Disagree

Valid Neutral

Valid Agree


Disagree 10 38.46Neutral 13 50

Agree 3 11.53


29/46


29

QUESTION B (4) : Storage system that are been using easier for employee.

DIAGRAM 9

Refer to the diagram B (4) above, it was found that as many as 42.31% of employees strongly

agree to be determined by the selection of employees, while 38.46% was agreed. There is a

neutral 19.23% of employees make decisions on the storage system such completion the

findings also show that the there are employees.

0

5

10

15

20

25

30

35

40

45

Frequency Percent

Valid Neutral

Valid Agree

Valid Strong Agree


Neutral 5 19.23

Agree 10 38.46

Strong

Agree

11 42.31


30/46


30

QUESTION B (5) : The storage space for store the roll paper enough

DIAGRAM 10

Refer to the diagram B (5) above, it was found that as many as 0% of employees strongly

agree to be determined by the selection of employees, while 7.69% was agreed. There is

57.69% neutral workers make decisions on the storage space such completion the findings

also show that the findings also show that there are employees who Disagree 34.62%.

0

10

20

30

40

50

60

70

Frequency Percent

Valid Disagree

Valid Neutral

Valid Agree


Disagree 9 34.62

Neutral 15 57.69

Agree 2 7.69


31/46


31

QUESTION C (1) : The qualities packaging of roll paper when reach to the firm in good

condition

DIAGRAM 11

Refer to the diagram C (1) above, it was found that as many 23.08% of employees agree to be

determined by the selection of employees. There is 42.31% neutral workers make decisions

on the qualities packaging of roll paper when reach to the firm in good condition the findings

also show that the findings also show that there are employees who disagree 34.62%.

0

5

10

15

20

25

30

35

40

45

Disagree Neutral Agree

Valid

Series1

Series2


Disagree 9 34.62

Neutral 11 42.31

Agree 6 23.01


32/46


32

QUESTION C (2) : The forklift that are using for handling in warehouse safe for the roll

paper to transfer to others place

DIAGRAM 12

Refer to the diagram C (2) above; it was found that as many as 0% of employees strongly

agree to be determined by the selection of employees, while 46.15% were agreed. There is

23.08% neutral workers make decisions on the forklift that are using for handling in

warehouse safe for the roll paper to transfer to other places. The findings also show that there

are employees who disagree 30.77%.

0

5

10

15

20

25

30

35

40

45

50

Frequency Percent

Valid Disagree

Valid Neutral

Valid Agree


Disagree 8 30.77

Neutral 6 23.077

Agree 12 46.15


33/46


33

QUESTION C (3) : Roll paper packaging have goood quality.

DIAGRAM 13


Disagree 13 50

Neutral 5 19.23

Agree 8 30.77

Refer to the diagram C (3) above; it was found that as many as 30.77% of employees agree to

be determined by the selection of employees. There is 19.23% neutral workers make decisions

on the roll paper packaging have good quality. The findings also show that there are

employees who disagree are 50%.

0

10

20

30

40

50

60

Frequency Percent

Valid Disagree

Valid Neutral

Valid Agree


34/46


34

QUESTION C (4) : Rules and regulation are implement in the warehouse

DIAGRAM 14

Refer to the diagram c (4) above, it was found that up to 26.92% of employees strongly agree

to be determined by the selection of employees, while 73.08% was agreed with the rules and

regulation are implement in the warehouse.

0

10

20

30

40

50

60

70

80

Frequency Percent

Valid Agree

Valid Strong Agree


Agree 19 73.077

Strong

Agree

7 26.92


35/46


35

QUESTION C (5) : Good packaging play are major roles to protect roll paper.

DIAGRAM 15


Strong

agree

26 100

Refer to the diagram above C5, found that of 100% totally strongly agree with good

packaging play are major roles to protect roll paper.

0

20

40

60

80

100

120

Frequency Percent

Valid Strong Agree


36/46


36

5.0 SUGGESTIONS AND RECOMMENDATION

5.1 PACKAGING

Utusan Melayu is major newspaper manufacturer in Malaysia. As a main producer,company should emphasize quality on raw material used to avoid any loss that would be

borne. In addition, company should take action regarding these cases. Its to maintain the

quality and to assure that consumer will receive a good quality of paper. Furthermore,

company also may avoid from any loses. For instance, firm will no need to waste their time or

cost to return and wait of good, which goods is damage because of packaging protection.

When it comes to properly securing roll paper, there are no second chances. Slack

action, impacts, and load shifts during transit can result in more than just damaged product. It

may cause of customer dissatisfaction, rejected loads, added costs of having to replace,

salvage pr dispose product, risk of employee injury and lost sales.

Because of its weight and shape, roll paper presents unique challenges for safe shipping.

So, solution to protect the roll paper must be considering. Below is the solution that may help

the organization to avoid any loses in future.

1) Ream wrap Moisture-, water- and grease-resistant Printable Repulpable Recyclable FDA compliant

- Ream wrap can protecting the Utusan Melayu paper roll and board sheets againstmoisture and dirty they also enhance Utusan Melayu earning power through

increased productivity. Besides that, if Utusan Melayu use ream wrap it also can

help the company replace costly, non-recyclable curtain coating, poly-laminated

linerboard and plastic bags in many applications.


37/46


37

2) Paper Roll Protectors Specifically designed to protect large rolls of paper can be stacked inside each other and reduce place easy to stored reduce damage caused by lift-trucks

- Paper Roll Protectors is a simple solution for the expressed purpose of protectingvaluable stored paper roll stock from lift truck damage. The protectors will protect

on the damage caused by lift-trucks, wagons and carts in a crowded storage area.

The fiberglass roll protectors are designed to be used with paper rolls stored in

high traffic areas where damage is most likely to occur.

We suggest Utusan Melayu might use services that are provided such as American

Paper Roll Protectors which the paper roll protectors are used nationally by paper

mills, corrugators, paper converters, printers, newspaper publishers, public

warehouses and paper storage terminals. The roll protectors are heavy duty

fiberglass construction. They have two hand-hold cutouts for easy handling and

storage when not in use. Fiberglass roll protectors are not recommended for use

on tissue rolls or other personal paper products. Furthermore, American Paper

Roll Protectors has told that 58" corrugators roll stock cost producers about

$1,000. per roll and that 50" magazine printing rolls cost up to $ 5,000 each. Any

damage reduction afforded by our paper roll guards will reflect an immediate

savings for paper roll producers, corrugators, printers and others involved in the roll

storage process.


38/46


38

3) Special Roll Paper Pallet Standard and tailor-made Lightweight 100 % recyclable And environmentally friendly It has extremely high compression strength allows rolls to be handled by standard forklift

Special Roll Paper Pallet can be use in Utusan Melayu according to customer

need and also suitable roll stakker in warehouse. Other than that, it is easy to handle

which makes it user-friendly, less weight, savings in transportation and easy to

dispose. Besides that, special roll paper pallet also can help the company to making

savings in recycling costs, no need fumigation for pallet and accepted anywhere in the

world without restrictions.

It has extremely high compression strength and allows rolls to be handled by

standard forklift. The pallets can be spot glued to roll to eliminate strapping and are

recyclable. Utusan Melayu may contact Greif Company for they services.

4) Paper Roll ProtectionsAngle board inner diameter (I.D.) and outer diameter (O.D.) protectors protect

roll edges; damage caused by overhead handling equipment, hooks, truck chains and

cable tie downs. Angle board I.D / O.D. protectors are constructed with preformed

right angles that are notched and scored to readily conform to the inner / outer

circumference of paper rolls. Both I.D. and O.D. protectors are available in

standard and custom gauge and lengths.


39/46


39

I.D. and O.D. protector benefits are to prevent damage from material handling

equipment and to prevent edge damage from strapping. These services are

provided by overseas company which is Safe Pack Industries, India.

5) Stretch Wrap Stretch Wrapping Delivers Superior Protection Stretch Wrapping Is Cost Effective Stretch Wrapping Is More Efficient Stretch Wrap Is Versatile

Stretch wrap or stretch film is a highly stretchable plastic film that is wrapped

around items. The elastic recovery keeps the items tightly bound. In contrast, shrink

wrap is applied loosely around an item and shrinks tightly with heat. Stretch wrap may

help to avoid roll paper from damage. Stretch wrap material is linear low-density

polyethylene or LLDPE, which is produced by copolymerization ofethylene with

alpha-olefins, the most common of which are butane, hexane and octane. The use of

higher alpha-olefins (hexane or octane) gives rise to enhanced stretch film

characteristics, particularly in respect of elongation at break and puncture.
http://en.wikipedia.org/wiki/Linear_low-density_polyethylenehttp://en.wikipedia.org/wiki/Linear_low-density_polyethylenehttp://en.wikipedia.org/wiki/Copolymerizationhttp://en.wikipedia.org/wiki/Ethylenehttp://en.wikipedia.org/wiki/Hexenehttp://en.wikipedia.org/wiki/Hexenehttp://en.wikipedia.org/wiki/Ethylenehttp://en.wikipedia.org/wiki/Copolymerizationhttp://en.wikipedia.org/wiki/Linear_low-density_polyethylenehttp://en.wikipedia.org/wiki/Linear_low-density_polyethylene


40/46


40

In pallet unitizing, stretch wrap can have several functions:

Improved stability of products or packages, forming a unit load

More efficient handling and storage of unit loads Some degree of dust and moisture protection Some degree of tamper resistance and resistance to package pilferage


41/46


41

5.2 MANAGEMENT OF ROLL PAPER

Utusan Melayu Malaysia Berhad faces the problem which is constraints of space in the

warehouse storage of the paper roll. Most of the roll paper are not arranged in proper way.

These problem are cause from the warehouse management. To solve those problem, Utusan

might take action such as increase warehouse size, decrease inventory volume for products,

decrease the average inventory factor for the warehouse, increase inventory turns for related

combinations of warehouse and product. By following those solutions, Utusan may avoid

from loses which before these thy already face it. Besides, alternative storage method is a

good advice to be followed. When minor facility alterations like tunneling rack and adding

mezzanines are not enough, the next step is to consider alternative storage methods to wide

aisle pallet rack. All options below are dependent on column spacing and other fixed obstacles

allowing for the design changes.

a) Narrow Aisle Pallet Rack (NA)

In a narrow aisle rack configuration, the aisle is reduced to between 9-feet and10-feet clear load-to-load and requires either a stand-up reach truck or a 3-

wheel fork truck. However, whenever rack is relocated, so must lighting and

in-rack sprinklers if they are present in the existing configuration. In addition,

new trucks must be purchased. A 10 to 15 percent gain in storage locations can

be obtained.

b) Very Narrow Aisle Pallet Rack (VNA)

In very narrow aisle rack, the aisle width is generally the load width plus sixinches minimum. The actual width for a standard is (40 x48-inch) pallet

operation would generally be 66 inches rack-to-rack. This allows for pallet

overhang in the rack and sway in the truck mast to minimize damage.


42/46


42

In VNA rack, special narrow aisle trucks called turret trucks or swing masttrucks are required to put away and to retrieve unit loads. Case and piece

picking occurs on all levels with man-up order picker trucks. The potential

space improvements when the column spacing works is between 25 and 35percent over wide aisle racks.

However, the cost of equipment is significant as well as the restrictions to safeoperations. Turret and swing mast trucks can run between $65,000 and

$100,000 each and order pickers trucks cost between $20,000 and $25,000

each. For high bay (over 40 ft.) operations the cost of trucks increases as the

type of truck becomes highly specialized.

c) Double-Deep Pallet Rack and Pushback Rack

Double-deep and pushback rack can be applied when and if multiple pallets ofthe same stock keeping unit (SKU) exist in storage. The basic premise of

double-deep rack is to put two sections of pallet rack back-to-back with only

one access aisle. Pushback rack uses the same premise, except that the pallet

moves on carts or rollers to the forward position upon removal of the forward

pallet.

In a wide aisle environment, double-deep or pushback sections may be createdto add density. However, double-deep reach trucks for double-deep rack and

standard stand-up reach trucks for pushback rack will be capable of operating

in a typical narrow aisle environment if properly designed.


43/46


43

d) Pallet Flow Rack

Pallet flow rack works well in multiple-pallet environments of single SKUs.The primary advantage is the elimination of aisles by allowing storage depths

of three to 20 pallets on multiple levels. The primary disadvantage is the

relative inflexibility to handle changing inventory requirements and rack cost

($200 to $350 per position). Pallet flow rack works best in case or full pallet

distribution operations.

e) Small Parts Storage

One of the last changes to the warehouse is to move all less-than case-productsfrom pallet rack locations, including decked rack, into shelving, drawers and

vertical or horizontal carousels. This will open up locations for faster moving

products and generally reduces the order picking labor associated with slow

movers.


44/46


44

6.0 CONCLUSION

As a result of our research to solve problems for the company to renew the messenger

wilted row means for packaging material in order to reduce and simplify the process of

production of products. Here we found that there are the other packaging methods can solve

the problem. Namely the use of other packaging such as ream wrap, paper roll protectors,

special roll paper pallet, paper roll protections and stretch wrap.

Our research did find the method that we chose is the best to solve the problems of the

respondents based on the results obtained through the questionnaire results that we do on

some messenger companies employee in Utusan Melayu. Respondents that we receive that

many who agree with our methods of packaging have been proposed. In this way the top will

start making a difference as soon as possible. The study that we have done well can solve the

problems these companies face, it can also operate in producing a product. In addition, with

this method it its Utusan Melayu companies no longer need to connect and make the process

of return of the raw material problems that may involve external and internal processes

involve hidden costs.

Based on the research that we do, we have achieved some real objective is to identify

the supply chain distribution company. This way we can know the condition of distributionsupply chain from suppliers to the process of producing a product run. We found that the

problems which arise when there is a distribution of raw materials efficiently during the

distribution process that caused the damage to the raw materials received. Cause of the

problem when the row material is not protected with the best packaging and cause severe

damage and raw materials should be returned to the supplier. These problems have a

significant impact to the firm when they have to bear the high costs when problems arise.

In addition, through these objectives that we can know the type of transport used in the

process of receiving and sending row material and finished product ready for distribution.

Next objective is to identify the material handling and warehouse management. This way we

can know the type of appliance is involved in warehouse equipment in the warehouse which

can facilitate the right of workers in the production process, compilation of raw materials as

well as easy to reach and remove the material. In warehouse storage systems are also used to

facilitate the workers find and keep a raw material as well as to know whether there is still


45/46


45

stock or even necessary in the message and delivered to the purchase to create purchase orders

to suppliers involved and the space is suitable and important for paper roll for easy storage to

be taken when you wish to use and a wide path for easy forklift to capture and store stock.

Results from this study we hope that the message can accept all the recommendations andproposed an alternative method of using packaging as proposed. we are confident that we

highlighted alternative to solve the problem.


46/46


References

UTUSAN MELAYU MALAYSIA BERHAD

WWW.UTUSAN.COM

WWW.WIKIPEDIA.COM

SUPPLY CHAIN MANAGEMENT (A BALANCED APPROACH BOOK)
http://www.utusan.com/http://www.utusan.com/http://www.wikipedia.com/http://www.wikipedia.com/http://www.wikipedia.com/http://www.utusan.com/

Warehouse Study Management Project

Documents

Transcript of Warehouse Study Management Project