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International

Research and Insights

Advisory.com

walkthrough An overview of the Advisory Board Company website

©2014 The Advisory Board Company advisory.com 2

In Service to Leading Hospitals and Health Systems Worldwide

Who We Are

We are the world’s leading member-based health care advisory

group. For more than three decades we have been helping health

care get better.

With unique insights from over 200,000 interviews with our global

network of health care leaders we know what works to solve our

member’s most pressing challenges. We begin with great outcomes

and reverse engineer to help you unlock your full potential through

insights generated at the frontiers of health care. Our unmatched

perspective into global trends helps us focus agendas, uncover

areas of opportunity and restart stalled initiatives – in short we help

you hear the signal within the noise.

As a result, our members achieve outsized returns by more

effectively and efficiently directing investments of time, attention and

resources, while unlocking the latent power of their staff to solve the

challenges of today and tomorrow.

By the Numbers:

30 Years of Experience

50+ Countries Represented

3,600+ Participating Organisations

165,000+ Health Care Leaders

Selected Advisory Board Members


Home page and registration

Everytime you visit

www.advisory.com you will be

taken to our home page.

Registration:

If you have not visited the

website before, you will need to

register, which can simply be

done by clicking “Log in now”

and selecting “register” to be

taken to the registration

page.Once this has been

completed, you will be sent a

link to your email to confirm

your registration. Note; Please

clink this link within 72 hours or

your registration will not be

completed. If you do not

receive this email, check your

junk/spam folder. If the email

has still not arrived, please

contact Charmaine

Buenaventura at

[email protected]

Auto-log in:

If you have already registered,

please log into the site. Once

logged in, your name will be

displayed instead of “Log in

now”. When on a regular

computer or mobile device,

check “Remember me” to

automatically log you in every

time you visit from this

computer or device.

Home page

http://www.advisory.com/


Menu items

Once logged in to the home

page, you can access a

snapshot of the latest

information and events by

simply scrolling down the page.

Another quick way to access

information is through the menu

bar, which will provide you an

overview of:

Services: Advisory Board

divisions, program home pages

and latest featured content.

Topics we address: The latest

hot topics (most accessed) and

Main topics (key areas of

research focus).

Events: Regionalised events

including national meetings and

upcoming web conferences.

You can register for events

through these pages.

View your resources: Direct

access to your profile,

registered events information

and which memberships your

organisation has access to.

This is explained in more detail

on the next page.

Home page


You personal profile

It is highly recommended every

user set up their own person

profile and views what

information you have access to.

This can be achieved through

the “View your Information”

menu.

Form here, you can manage

your events, including

upcoming web conferences and

events you have registered for,

or have in the past.

Set up your own personal

library and view your saved

items including searches,

studies and event materials.

Manage your subscriptions to

news feeds and set up your

own topic alerts for areas of

interest or specialty. You will

automatically be subscribed to

the daily briefing and weekly

round up.

Make sure you update your

personal Information,

including job title, function and

department. This information is

used to ensure we continue to

enhance the experience of

users and invite you to

applicable events.

Of course, don’t forget to invite

a colleague to register!

Set up and manage your experience


Program Home page

Each program home page can

be accessed through the menu

bar, via the Services menu or

View your resources > your

memberships. By accessing the

program home pages via the

Services menu, you will be able

to see the home page for all

programs. By accessing these

pages through View your

Resources, you will be able to

view the content you have full

access to.

The right hand side provides

quick links to the resources

available through each

program.

Each program home page

highlights our areas of

expertise, provided as quick

links to all resources in this

area.

Further down each page, you

can access the latest expert

insights, our Resource centres

and upcoming events.

Each program is led by an

expert team, including

researchers, consultants and

faculty staff and each of their

profiles, including short

biographies and contact details

– all which can be accessed

here.


Search and filtering results

Searching on advisory.com is

achieved through the top right

search box, in this example, the

broad term ‘quality’ has been

used, producing over 3,000

results.

Each result quickly shows what

type of content it is and from

which program it comes from,

and whether you have access

to this resource through your

membership. The top result her

being a study from the Clinical

Operations board.

The left hand panel allows you

to filter your results, and you

can apply as many filters as

you require to access the

information you need.

Filters include the type of

content, which membership this

content comes from, a

language option for Spanish or

Portuguese, and topic

alignment. Simply click on

‘more’ to view additional filters.

Search results page


Studies

Once you have identified a

study you wish to view, you will

find an executive summary

outlining the purpose of the

research, an overview of the

challenge or areas being

addressed and key learnings.

For all studies, you will be able

to download a pdf or save this

in your library (accessible

through the “View your

resources” menu. Many of our

recent studies have also been

produced as hard copy books,

and when available the option

to “order now” will be visible,

and by selecting this and

completing some short details,

copies for this publication will

be shipped to you – this is a

free service as part of your

membership.

Each study will also provide a

easy navigation menu in the

right hand panel, allowing you

to view and select each

chapter, the key lessons and

resources available as well as

an appendix including tool and

templates.

Access to full research studies on the go

http://www.advisory.com/international/research/clinical-operations-board/studies/2012/transformational-quality


ToolKits

Many studies will be

accompanies by toolkits,

proviiding tools, templates and

process facilitation to embed

practices in your organisation.

Tools include:

Diagnostic tools to assess the

problem/ opportunity in

member’s own organisation e.g

Self-audits

Teachable resources to

enfranchise others on rationale

for change and urgency drivers

e.g Scripting, team

enfranchisement, education

materials

Decision Guides to select

strategies and tactics with

highest ROI for member

organisation e.g Checklists

Project Management

Guidance to help plan work

and overcome challenges e.g

Road mapping, templates

Evaluation of Test Results

and Feedback to provide

information for continuous

improvement e.g Metrics

http://www.advisory.com/international/research/clinical-operations-board/studies/2014/readmissions-reduction-toolkit


Webconferences

Through each membership, live

webconferences are held to

share our latest research and

provide an opportunity to

interact with other members

and the expert team.

Upcoming events are available

through the program home

pages or the top menu “Events”

and you can register for as

many of these webconferences

as you like within your

membership.

Each webconference topic is

also recorded and available

on-demand, allowing you to

view any topic at any time when

available. Each webconference

page will provide a link to

stream the video, or download

this to your own device, as well

as provide a pdf of the

conference presentation.

Related studies or event links

are also provided to further

your learning.

Many of our members utilise

webconferences in working

team sessions (e.g viewing as

a team over lunch) and can

utilise these to kick off or

progress projects.

Participate live or watch in your own time


Our Firm in Numbers

3,600+ 2,400+ 50+

Hospitals and health care

organisations in our

membership

Health care

professionals employed

Countries represented in

our hospital membership

RESEARCH

AND INSIGHTS

• Dedicated to the most

pressing issues and

concerns in health

care

• 300+ industry experts

on call

• 200+ customisable

forecasting and

decision-support tools

Memberships Offering

Strategic Guidance and

Actionable Insights

165,000+ health care leaders

served globally

PERFORMANCE

TECHNOLOGIES

Global Peer Collaboratives

Powered by Web-Based

Analytic Platforms

• Millions of admissions

flow through our

technology platforms

• Over 1.5 million user

sessions annually

• Key challenges

addressed: surgical

efficiency, supply costs,

and emergency

department efficiency

$500+ million in realised

value per year

CONSULTING

AND MANAGEMENT

Seasoned, Hands-On

Support and Practice

Management Services

• Years of “operator”

experience in hospital

and doctor surgeries

• Principal practice areas:

hospital-doctor

alignment, care

transformation, surgery

department optimisation

• Range of engagements

from strategy/diagnostic

to best practice

installation to interim

management

1,300+ engagements

completed

TALENT

DEVELOPMENT

Partnering to Drive

Workforce Impact and

Engagement

• Impacted the

achievement of

76,000+ executives,

doctors, clinical

leaders, and

managers

• 17,000+ outcomes-

driven workshops

tailored to partners’

specific needs

Survey Solutions

• Customised strategies

for improving

employee and doctor

engagement

6,200+ employee-led

improvement projects


Advisory Board International Research Programmes

GLOBAL

FORUM FOR

HEALTH CARE

INNOVATORS

• Strategy and planning amid disruptive

change

• Maximising value from clinical innovations

• Strengthening financial management

Strategy and Business Leadership for Enduring Success

Research and insights for chief executive officers and other senior executives to

support their efforts to guide their organisations to sustainable excellence and

prosperity.

• Marketing to doctors and patients

• Increasing staff productivity and

engagement

• Providing leadership for organisational

performance

Serving Chief

Executives,

Strategy and Business

Leaders

CLINICAL

OPERATIONS

BOARD

• Improving clinical quality and patient

safety

• Maximising capacity utilisation

• Partnering with clinicians

Transforming Care Quality and Efficiency

Best practice research to support senior clinical and operational leaders who work

tirelessly to provide safe, effective, and efficient care for their communities.

• Ensuring efficient use of resources

• Cultivating clinical leadership

• Managing patients with chronic

disease

Serving Senior Clinical

and

Operational Leaders

GLOBAL

CENTRE FOR

NURSING

EXECUTIVES • Achieving excellence in care quality

and safety

• Improving the patient experience

• Recruiting and retaining high quality

nurses

Building the World Class Nursing Organisation

Research for an international network of nursing executives charged with leading the

largest and most critical element of the health care workforce in a time of great

challenges.

• Managing nursing diversity and culture

• Developing next-generation nursing

leaders

• Enhancing nursing staff efficiency and

productivity

Serving Chief Nursing

Executives and their

Senior Teams

GLOBAL

eHEALTH

EXECUTIVE

COUNCIL • Improving governance and

management of IT

• Leveraging IT to improve care

quality

• Achieving return on IT investments

IT Strategy and Planning

Research and analysis to help hospital information technology (IT) departments

effectively plan and implement key initiatives and achieve organisational strategic IT

goals.

• Engaging doctors in IT adoption

• Analysing vendors, applications, and

industry trends

• Optimising business intelligence and

executive data strategy

Serving Chief

Executives

and Chief Information

Officers

CLINICAL

INVESTMENT

INSIGHTS

• Identifying strategic investment

opportunities

• Optimising investment decisions

• Aligning clinician and executive priorities

Service Line Strategic Planning and Investment Guidance

On-demand service-line strategic guidance and customised technology

investment advice to help leadership make sound investment decisions around

challenging and complex clinical investment choices.

• Minimising risk of capital investments

• Increasing efficiency in investment

evaluation processes

• Creating insights into future disruptive

innovations

Serving Chief Executives

and Senior Planning

Leaders

19 Eastbourne Terrace

Paddington, London W2 6LG, UK

P +44 (0) 203.626.0230

F +44 (0) 203.626.0101

advisory.com

2445 M Street NW

Washington DC 20037

P +1 202.266.5600

F +1 202.266.5700

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