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Recreation, Attractions, and Clubs
Chapter 10
John R. Walker
Introduction to Hospitality, 6eand
Introduction to Hospitality Management, 4e
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Recreation, Leisure, and Wellness
The word recreationis defined as the use oftime for therapeutic refreshment of ones body or
mind
Recreation allows people to have fun togetherand form lasting relationships built on theexperiences they have enjoyed together
This recreational process is called bonding
Leisure is best described as time free fromwork, or discretionary time
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Government-Sponsored Recreation
Various levels of government that constitutegovernment-sponsored recreation areintertwined, yet distinct, in the parks, recreation,and leisure services
The founding fathers of America said it bestwhen they affirmed the right to life, liberty, andthe pursuit of happiness in the Declaration of
Independence
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Government-Sponsored Recreation
Government raises revenue from incometaxes, sales taxes, and property taxes
Additionally, government raises specialrevenue from recreation-related activitiessuch as automobile and recreationalvehicles, boats, motor fuels, transientoccupancy taxes (TOT) on hotelaccommodations, etc. The monies are distributed among the various
recreation- and leisure-related organizationsat the federal, state/provincial, city, and townlevels
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
National Parks in the United States
The National Parks Service was founded in1916 by Congress to conserve park resourcesand to provide for their use by the public in away that leaves them unimpaired
The systems current roster of 367 areas covers
more than 80 million acres of land
More than 300 million visitors go to the parkseach year
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
National Park Management
The National Park Service is in the Departmentof the Interior and is overseen by a director whoreports to the Secretary of the Interior.
There are 397 National Parks divided into sevenregions. The Director of the National ParkService establishes and approves service-widenatural resource policies and standards
The National Park Service budget for 2011 is$3.14 billion, and it employs a staff of 21,501
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Public Recreation and Parks Agencies
By the early 1900s, fourteen cities had madeprovisions for supervised play facilities, and theplay ground movement gained momentum
Boston established the first metropolitan parksystem in 1892.
In 1898, the New England Association of ParkSuperintendents (predecessor of the American
Institute of Park Executives) was established tobring together park superintendents andpromote their professional concerns.
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Commercial Recreation - Attractions
Recreation management came of age in the1920s and 1930s, when recreation and socialprograms were offered as a community service
Commercial recreationoften called eco- or
adventure tourismprovides residents andvisitors with access to an areas spectacularwilderness through a variety of guided outdooractivities
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Theme Parks
Began with Knotts Berry Farms: During the 1920s in Buena Park,
California, Knotts Berry Farm was a
berry farm and a tea room Business grew and different attractions
were added to the site
Today, Knotts Berry Farms is owned byCedar Fair Entertainment Corporation
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Size and Scope of the
Theme Park Industry
Theme parks and attractions vary according tothemewhich might be historical, cultural,geographical, and so on
Some parks and attractions focus on a singletheme; others focus on multiple themes
There are an abundance of theme parks located
throughout the United States
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Introducing Walt Disney:
A Man With a Vision
In 1923, at the age of twenty-one, Walt Disneyarrived in Los Angeles from Kansas City to starta new business
Mickey and Minnie Mouse first appeared inSteamboat Willie, which also incorporated musicand sound, on November 18, 1928
During the next few years, Walt and Roy mademany Mickey Mouse films, which earned themenough to develop other projects, including full-length motion pictures in Technicolor
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Magic Kingdom
The heart of Walt Disney World and its firstfamous theme park is the Magic Kingdom. It is agiant theatrical stage where guests become partof exciting Disney adventures. It is also the
home of Mickey Mouse, Snow White, Peter Pan,Tom Sawyer, Davy Crockett, and the SwissFamily Robinson.
More than forty major shows and ride-throughattractions, not to mention shops and uniquedining facilities, fill its seven lands of imagination
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Epcot
Epcot is a unique, permanent, and ever-changing worlds fair with 2 major themes:
Future World and World Showcase
Highlights include IllumiNations: Reflections ofEarth, a nightly spectacle of fireworks, fountains,lasers, and classical music.
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Disneys Hollywood Studios
With fifty major shows, shops, restaurants, ride-through adventures, and backstage tours,Disneys Hollywood Studios (formerly Disney
MGM Studios) combines real working motion
picture, animation, and television studios withexciting movie attractions
Walt Disney World is the most popular
destination resort in the world since its openingin 1971
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Universal Studios
Guided tours on its famous movie sets Most formidable competitor facing the Disney
Corp.
One reason for Universals success is itsadaptation of movies into thrill rides
Another is their commitment to guest
participation Largest movie studio and theme park is
Universal Hollywood
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Sea World Parks and Entertainment
Leader in conservation and education
Dedicated to preserving marine life and uses innovativeprograms to research various wildlife dilemmas
Includes: Sea World Busch Gardens Adventure Island Water Country Sesame Place
Discovery Cove
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Hersheys
1900s: Started producing mass quantities of milkchocolateresulting in immediate success
The following decades brought many product lineexpansions
1907: Milton Hershey opened Hershey Park as aleisure park for employees of Hersheys Company
1908: The park started its soon-to-be huge expansion
The park continued to add more rides and attractions;as the park continued to expand, the company
decided to open the parks doors to the public 1971: The park underwent redevelopment to turn the
small regional park into a large theme park
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Regional Theme Parks
Dollywood: In 1961, a small attraction with a Civil War theme
called Rebel Railroad opened its doors to the public
This attraction is now known all across the world as
Dollywood The name came about in 1986 when Dolly Parton
became a co-owner of the park
LegoLand:
Owned and operated by the Lego Group
Marketed toward young families
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Regional Theme Parks
GatorLand: Started when Owen Godwin built an alligator pit in his
backyard
After World War II, Godwin bought a 16-acre plotlocated off Floridas second most traveled highway
Provides a close-up view of Floridas animals in theirnative habitat
Wet n Wild:
First major water park in the U.S. In 1998, owner George Millay sold the Orlando Park
to Universal Studios Recreation Group
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Animal Attractions
Zoos - Approximately 150 million people visit aU.S. zoo every year.
The first zoo in the United States was thePhiladelphia Zoo, built in 1859.
Even today, zoos are extremely popular in theUnited States and Canada, and almost everymajor city has one
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Animal Attractions
The world-famous San Diego Zoo is located inhistoric Balboa Park in downtown San Diego,California.
Founded in 1916 by Dr. Henry Wegeworth, thezoos original collection totaled 50 animals.
Today, it is home to over 4,000 animals of morethan 800 different species.
The zoo also features a prominent botanicalcollection with more than 700,000 exotic plants
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Animal Attractions
The National Zoological Park in Washington,D.C., is part of the respected SmithsonianInstitution. More than 2,000 animals from nearly400 species make their home in this zoo
Aquariums are attractions that provide thrillingeducational experiences to millions of touristseach year. They are also multi-million-dollar
showpieces, displaying creatures vastly differentfrom us who dwell on land
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Historic Places/Sites
The first sites visited in recorded history werethe Seven Wonders of the ancient world, whichincluded
the Great Pyramid of Giza (Egypt)
the Hanging Gardens of Babylon (Iraq)
the Statue of Zeus at Olympia (Greece)
the Temple of Artemis at Ephesus (Turkey)
the Mausoleum at Halicarnassus (Turkey) the Colossus of Rhodes (Greece)
and the Lighthouse of Alexandria (Egypt)
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Historic Places/Sites
Historic places, sites, and museums are a part ofwhat is now called heritage tourism.
Heritage tourism has gained prominence inrecent years, particularly with baby boomers andolder adults
The National Register of Historic Places isthe United States official list of districts,
sites, buildings, structures, and objects worthyof preservation with more than 85,000 listings
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Historic Places/Sites
A few of the more important U.S. historicalattractions:
Monticello, home of Thomas Jefferson
The French Quarter in New Orleans
The Martin Luther King Jr National Historic site
The Grand Ole Opry in Nashville
The Freedom Trail in Boston
The Liberty Bell in Philadelphia
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Museums
The number of museums in the United States
has more than quadrupled since 1950.
There are many types of museums, includinggeneral, art, science and technology, natural
history, history, and military The Smithsonian Museum in Washington, D.C.
holds almost 140 million artifacts, works of art,
and specimens Smithsonian museums attract approximately 24.2million visitors annually, and entrance is free
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Museums
The Field Museum located in Chicago is aunique institution of public learning that utilizesits collections, researchers, exhibits, andeducational programs to increase public
knowledge . . . of the world The Museum was founded in 1893 as a place to
house biological and anthropological collections
for a world exposition
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Performance Arts
Theaters once were immensely important. In atime before people had access to moderninventions like radio or television, books andtheater were the only entertainment available
Theater is no longer attractive only to the upperclasses; affordable prices make it reasonableentertainment for almost anyone
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Destinations
Some destinations are major attractions inthemselves
Athens, the capital city of Greece, is one of theworlds oldest cities
London was once the center of an empire thatincluded approximately one quarter of the globe
Paris is a city of beautiful buildings, boulevards,parks, markets, and restaurants and cafs
They say, All roads lead to Rome. Rome, theEternal City, also called the Cradle of Civilization,
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Managing Attractions
Managing attractions and theme parks hasmany similarities to managing any business.Theme park managers use the same mainmanagement functions
Planning Organizing
Decision making
Controlling
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Clubs
Private clubs are places where members gather for
social, recreational, professional, and fraternalreasons
The club is like a second home, but with diverse
facilities and staff to accommodate the occasion Many business deals are negotiated on the golf
course
New clubs are born when a developer purchases atract of land and builds a golf course with aclubhouse surrounded by homes or condominiums
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Size and Scope of the Club Industry
When the total resources of all the clubs areconsidered (land, buildings, equipment,thousands of employees, etc.), we are talkingbillions of dollars of economic impact
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Club Management Structure Articles of incorporation and bylaws determine structure:
Members: Members elect the officers and directors of the club The club president is the lead member or official in
policymaking The vice president is groomed for the role of president
Executive Committee:
Activities, grounds, and funding Treasurer: Gives advice on financial matters
General Manager: Day-to-day operation Asset management
Preserving and fostering the club culture Secretary:
Records minutes of meetings Takes care of correspondence
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Management to LeadershipFigure 10-1
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Types of Clubs
Nearly all country clubs have one or morelounges and restaurants, and most havebanquet facilities
Some country clubs charge for an initiation fee
some as much as $250,000!
Country clubs have 2 or more types ofmembership
Full membership enables members to use all thefacilities all the time
Social membership only allows members to use thesocial facilities
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Types of Clubs City Clubs: predominantly business oriented
Professional Clubs: For people in the same profession
Social Clubs: Allow members to enjoy one anotherscompany; members represent many differentprofessions, yet they have similar socioeconomic
backgrounds Athletic Clubs: Gives city workers and residents an
opportunity to work out, swim, play squash and/orracquetball, and so on
Dining Clubs: Generally located in large city officebuildings
University Clubs: Private clubs for alumni or alumnae
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Types of Clubs
Military Clubs: Cater to noncommissioned officers and
enlisted officers Yacht Clubs: Provides members with moorage slips,
where their boats are kept secure
Fraternal Clubs: Includes many special organizations,
such as the Veterans of Foreign Wars, Elks, andShriners
Proprietary Clubs: Operate on a for-profit basis; ownedby corporations or individuals; individuals wanting tobecome members purchase a membership, not a share
in the club
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Sustainable Golf Course Management
The golf course industry recognizessustainability as it is referenced by theEnvironmental Protection Agency (EPA) and theUnited Nations, which indicates that it is
meeting the needs of the present withoutcompromising the ability of future generations tomeet their own needs.
Golf course facilities are prime candidates forreducing or reusing waste
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Introduction to Hospitality, 6e and Introduction toHospitality Management, 4e - Walker
2013 by Pearson Higher Education, IncUpper Saddle River, New Jersey 07458 All Rights Reserved
Trends
An increase in all fitness activities
A surge in travel and tourism
In addition to a continuation of traditionalrecreation and leisure activities, special
programs targeted toward at-risk youths andlatchkey children are also being developed
Several additional products in the commercial
sector Additional learning and adventure opportunities
for the elderly
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The End