WakeMed Welcomes New CEO!

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The WakeMed Board of Directors recently added two new members, each of whom will serve five-year terms. Please welcome Stephen Smith and Henry Darnell as they prepare to commit their time, energy and skills to our organization. Smith was appointed by Wake County to fill Jack Nicholsseat, whose term expired. A long-time health care administration professional, Smith is the CEO of Raleigh Neurology Associates, PA. He also serves on several professional advisory boards including First Citizens Bank and Medical Mutual Insurance Company. Darnell, who is also a member of the WakeMed Foundation Board of Directors, was appointed by WakeMed to follow Dr. Lorraine Wright. Darnell is associate vice president of Salix Pharmaceuticals and has had a long career in the biopharmaceutical and medical device industries. “The Board of Directors plays a vital role in governance and setting WakeMed’s future direction. I know that Steve and Henry will make valuable contributions to our organization,” said Donald Gintzig, president & CEO. “I look forward to working with them as we strive to improve the health of our community and lead WakeMed to even greater successes.” The Board also held elections recently. Brenda Gibson was re-elected to a second term as vice chair, and Jerry Bernstein, MD, was elected for a third time as secretary. Both Gibson and Dr. Bernstein will serve one-year terms. Wally McBride will continue as chair, having been elected last year for a two-year term. WAKEMED BOARD OF DIRECTORS WELCOMES TWO NEW MEMBERS www.wakemed.org NEWS FOR EMPLOYEES AND FRIENDS OF WAKEMED JUNE/JULY 2014 Top: Michael Thomas (Physical Therapy) with Donald Gintzig, president & CEO. Above: Lisa Kennedy, Heather Stinnett and Patricia Stephens (all of Human Resources) enjoyed a treat at the Corporate Center ice cream social. Top right: Andrea Jarrell, manager, (Pathology) was among hundreds of employees who greeted Donald Gintzig at the Cary Hospital ice cream social. Right: Jeanene Martin, senior vice president, Human Resources, and John Perry, MD, vice president, Medical Education, helped scoop ice cream at the Raleigh Campus ice cream social. Environmental Services Delivers Spotless Customer Service Over the past two years, Raleigh Campus Environmental Services (EVS) staff have worked closely with Infection Prevention to improve and standardize their cleaning routines. These efforts reduced hospital-associated infection rates, but didn’t impact patient survey scores. “Even though the rooms were thoroughly cleaned, ‘cleanliness’ scores were lower than we wanted,” said Bob Bos, director (Environmental Services). “We realized that this could have to do with perceptions – if patients didn’t see someone cleaning their room, they may not realize it had been done.” To make housekeeping visits more memorable and positive, EVS polished their processes, putting a stronger focus on meeting patient needs. To start, EVS developed a new, more engaging and educational script for housekeepers to use with patients. After introducing themselves, they explain and post a laminated list outlining the plan for cleaning the room. They also swapped white cleaning cloths for colorful ones: yellow for the bathroom and blue for the rest of the room. Explaining the difference between the two cloths – and their safety benefit – is another opportunity to connect with patients. After cleaning, housekeepers provide a card with contact information in case the patient needs anything else. If patients are not in their room, the housekeeper cleans the room according to standard protocol and leaves a tent card on the tray above the bed explaining how to contact EVS with questions, concerns or requests. While it’s too early to tell if these changes have had an impact on survey scores, EVS has been conducting patient interviews to see if they are headed in the right direction. The response has been very positive, as these recent comments show: • “This place is first rate. It is obvious that people take pride in working here.” • “I’ve been a patient here for the past month, and housekeeping has had the room neat and clean every day.” • “We have been treated like family.” The interviews have also led to other improvements. “We found that patients were more likely to complain if their rooms were cleaned later in the day. Now we change the order in which rooms are cleaned from day to day,” said Bos. Thanks, EVS, for going the extra mile to ensure our patients and families feel satisfied with their rooms! WakeMed Honored by PRC Several WakeMed departments and units were honored by Professional Research Consultants (PRC) for creating excellent experiences for patients and making the organization a better place to work and practice medicine. The 2014 awards, which reflect data collected throughout 2013, are based upon the percentage of patients who rated their inpatient or outpatient hospital experience as “Excellent.” “We are very pleased to receive these prestigious awards from PRC but, more than that, it is rewarding to know that our patients leave our facilities feeling so good about the care they receive. Our goal is to be a national leader in the patient and family experience, and it's great to see so many of our departments achieve this recognition,” commented West Paul, MD, PhD, vice president, Quality & Patient Safety. Five Star Award Winners These units scored in the top 10 percent – above the 90th percentile for 2013: • WakeMed Physician Practices – City Center Medical Group – Outpatient Clinic • Brier Creek Healthplex – Outpatient Radiology Services • North Healthplex – Outpatient Services • Cary Hospital – Outpatient Laboratory Services • Brier Creek Healthplex – Emergency Department • Mobile Critical Care Services – Emergency Medical Services Four Star Award Winners These units scored in the top 25 percent, with scores between the 75th and 90th percentile for 2013: • Apex Healthplex – Emergency Department • Cary Hospital – Outpatient Services • Clayton Medical Park – Outpatient Services WakeMed Welcomes New CEO! The WakeMed Board of Directors named Donald Gintzig WakeMed’s new president & CEO in May. Gintzig, who has been serving in an interim role since October 2013, was chosen following a comprehensive nationwide search. “In addition to having the right experience, Donald’s leadership style has proven to be a good fit with the culture of our organization. He has demonstrated the key qualities identified through stakeholder input including trust and the ability to foster relationships at all levels of the organization,” commented Wally McBride, chair, WakeMed Board of Directors. Ice cream socials were held throughout the health system in June and July to celebrate Gintzig’s new role.

Transcript of WakeMed Welcomes New CEO!

The WakeMed Board of Directors recently added two newmembers, each of whom will serve five-year terms. Pleasewelcome Stephen Smith and Henry Darnell as they prepareto commit their time, energy and skills to our organization.

Smith was appointed by Wake County to fill Jack Nichols’seat, whose term expired. A long-time health careadministration professional, Smith is the CEO of RaleighNeurology Associates, PA. He also serves on several

professional advisory boards includingFirst Citizens Bank and Medical MutualInsurance Company.

Darnell, who is also a member of the WakeMedFoundation Board of Directors, was appointed by WakeMed to follow Dr.Lorraine Wright. Darnell is associate vice president of SalixPharmaceuticals and has had a long career in the biopharmaceutical andmedical device industries.

“The Board of Directors plays a vital role in governance and settingWakeMed’s future direction. I know that Steve and Henry will makevaluable contributions to our organization,” said Donald Gintzig,president & CEO. “I look forward to working with them as we strive toimprove the health of our community and lead WakeMed to even greatersuccesses.”

The Board also held elections recently. Brenda Gibson was re-elected to asecond term as vice chair, and Jerry Bernstein, MD, was elected for a thirdtime as secretary. Both Gibson and Dr. Bernstein will serve one-year terms.Wally McBride will continue as chair, having been elected last year for atwo-year term.

WAKEMED BOARD OFDIRECTORSWELCOMES TWO NEW MEMBERS

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NEWS FOR EMPLOYEES AND FRIENDS OF WAKEMED JUNE/JULY 2014

Top: Michael Thomas (Physical Therapy) with Donald Gintzig, president & CEO.

Above: Lisa Kennedy, HeatherStinnett and Patricia Stephens(all of Human Resources) enjoyed a treat at the Corporate Center ice cream social.

Top right: Andrea Jarrell, manager, (Pathology) was among hundreds of employees who greeted Donald Gintzig at the Cary Hospital ice cream social.

Right: Jeanene Martin, senior vice president, Human Resources, and John Perry, MD, vice president, Medical Education, helped scoop icecream at the Raleigh Campus ice cream social.

Environmental ServicesDelivers Spotless Customer ServiceOver the past two years, Raleigh Campus EnvironmentalServices (EVS) staff have worked closely with InfectionPrevention to improve and standardize their cleaningroutines. These efforts reduced hospital-associatedinfection rates, but didn’t impact patient survey scores.“Even though the rooms were thoroughly cleaned,‘cleanliness’ scores were lower than we wanted,” said BobBos, director (Environmental Services). “We realized thatthis could have to do with perceptions – if patients didn’tsee someone cleaning their room, they may not realize ithad been done.” To make housekeeping visits morememorable and positive, EVS polished their processes,putting a stronger focus on meeting patient needs.

To start, EVS developed a new, more engaging andeducational script for housekeepers to use with patients.After introducing themselves, they explain and post alaminated list outlining the plan for cleaning the room.They also swapped white cleaning cloths for colorful ones:yellow for the bathroom and blue for the rest of the room.Explaining the difference between the two cloths – andtheir safety benefit – is another opportunity to connectwith patients. After cleaning, housekeepers provide a cardwith contact information in case the patient needsanything else. If patients are not in their room, thehousekeeper cleans the room according to standardprotocol and leaves a tent card on the tray above the bedexplaining how to contact EVS with questions, concerns orrequests.

While it’s too early to tell if these changes have had animpact on survey scores, EVS has been conducting patientinterviews to see if they are headed in the right direction.The response has been very positive, as these recentcomments show:

• “This place is first rate. It is obvious that people takepride in working here.”

• “I’ve been a patient here for the past month, andhousekeeping has had the room neat and clean everyday.”

• “We have been treated like family.”

The interviews have also led to other improvements. “Wefound that patients were more likely to complain if theirrooms were cleaned later in the day. Now we change theorder in which rooms are cleaned from day to day,” saidBos. Thanks, EVS, for going the extra mile to ensure ourpatients and families feel satisfied with their rooms! WakeMed Honored by PRC

Several WakeMed departments and units were honored by Professional Research Consultants (PRC) for creating excellent experiences for patients and making the organization a better place to work and practice medicine. The 2014 awards, which reflect data collected throughout 2013, are based upon the percentage of patients who rated their inpatient or outpatient hospital experience as “Excellent.”

“We are very pleased to receive these prestigious awards from PRC but, morethan that, it is rewarding to know that our patients leave our facilities feelingso good about the care they receive. Our goal is to be a national leader in thepatient and family experience, and it's great to see so many of ourdepartments achieve this recognition,” commented West Paul, MD, PhD,vice president, Quality & Patient Safety.

Five Star Award Winners

These units scored in the top 10percent – above the 90th percentilefor 2013:

• WakeMed Physician Practices –City Center Medical Group –Outpatient Clinic

• Brier Creek Healthplex –Outpatient Radiology Services

• North Healthplex – OutpatientServices

• Cary Hospital – OutpatientLaboratory Services

• Brier Creek Healthplex –Emergency Department

• Mobile Critical Care Services –Emergency Medical Services

Four Star Award Winners

These units scored in the top 25percent, with scores between the75th and 90th percentile for 2013:

• Apex Healthplex – EmergencyDepartment

• Cary Hospital – OutpatientServices

• Clayton Medical Park – Outpatient Services

WakeMedWelcomesNew CEO!

The WakeMed Board of Directorsnamed Donald Gintzig WakeMed’snew president & CEO in May.Gintzig, who has been serving inan interim role since October 2013, was chosen following acomprehensive nationwide search.“In addition to having the rightexperience, Donald’s leadershipstyle has proven to be a good fitwith the culture of ourorganization. He has demonstratedthe key qualities identified throughstakeholder input including trust

and the ability to fosterrelationships at all levels of

the organization,”commented WallyMcBride, chair,WakeMed Board ofDirectors. Ice creamsocials were held

throughout the healthsystem in June and July to

celebrate Gintzig’s new role.

Whether retirement is just a few years away or far off inthe future, establishing a financial goal will help youprepare. To help you develop a goal that fits your lifestyle,all benefits-eligible employees (as of June 30) will receivea personalized Retirement Readiness Analysis fromVALIC this August.

The Retirement Readiness Analysis can help youdetermine if you are financially on track for the type ofretirement you would like and provides actions you cantake today to create better results tomorrow. It will giveyou a snapshot of your current retirement plan standing,including:

• A personalized retirement wealth target

• Analysis of your chances to meet that target

• Any shortfall you will likely have at retirement

• Specific changes you can make in your investments orsavings contribution to reduce or eliminate anyretirement shortfall

Your Retirement Readiness Analysis will be mailed toyour home in August. Employees who participate inGuided Portfolio Services® (GPS) already receive similarinformation and therefore will not receive a RetirementReadiness Analysis. With questions, contact VALIC at ext.07623, option 2.

WakeMed Physician Practices began using the Epic electronic health record system in June, and the go-live’s successexceeded all expectations! Nearly 4,000 patients were seen across the WPP network during the first week and manythousands more have been seen since. Thanks to the hard work of everyone involved in the implementation, there wereno major interruptions in patient care or operations. Kudos to everyone involved for making this transition as seamless aspossible!

“I want to thank our Epic implementation team and the WakeMed Physician Practices physicians and staff for their hardwork,” commented Donald Gintzig, WakeMed president & CEO. “Epic is an important investment for us in support of our

mission to improve the health and well-being of our community. Having a unifiedelectronic health record will foster an environment where information is availableto the right person at the right time, anywhere it is needed.”

Improving patient careWhile getting to know a new system is challenging, staff and physicians arealready seeing the difference Epic makes. “Epic allows us to have one record forone patient. Visits between different providers within WakeMed all show up,allowing better access, and in the process, better patient care,” said James O’Neil,MD (WPP – ENT- Head & Neck Surgery). With Epic’s CareEverywhere application,we can now easily share information with other Epic health systems. This is ahuge benefit according to Carrie Dow-Smith, MD, (WPP - Pediatrics) who sharedthis success story: “We had a patient with hemophilia being followed at UNC.Without any prompting from me, the CareEverywhere button glowed yellow.When I clicked on it, it opened loads of great information from UNC and asked if Iwould like to import the medication list. This really saved time and improvedpatient care!” In another case, WakeMed providers were able to retrieve a patient’srecords from a hospital in Alaska where the patient had previously received care.What a great example of sharing valuable clinical information in the best interestof our patients.

Retirement Readiness Analysis: Plan Today, Enjoy TomorrowPersonalized retirement planning tools coming in August

Off to an Epic Start

Above: The appointment conversion team worked straight through a weekend tomanually convert over 3,500 patient appointments to Epic and verify patient information.

A true team effortWakeMed has received lots of positivefeedback from on-site Epic staff and othersinvolved in the project. Jesse Lauchner, ourEpic implementation coordinator, commentedthat WakeMed had more dress rehearsals andwalk thrus than any other system he had seen.Throughout the go-live process, there wasexceptional collaboration and camaraderieamong the WPP, IS and Epic staff as theyworked together to adjust to new workflows,identify issues and solve problems. “We hadexceptional success with this phase of Epicimplementation and I feel confident that wecan repeat this success when the hospitals golive,” said Denton Arledge, vice president &chief information officer. “We are busypreparing for the inpatient go-live and, whilethere is much work to be done between nowand February, I am very proud of how thisprocess is proceeding.”

WakeMed MyChart by the Numbers

As of July 1:

• 3,659 people have signed up for WakeMedMyChart

• 8,694 active results have been released toWakeMed MyChart

• 6,612 results have been reviewed

• 33 people have used WakeMed MyChart toschedule appointments

• 81 prescription refills requests have beensubmitted

• 211 medical advice requests have been sent

• 78 appointment requests have been sent

At WPP – RaleighCardiology, JohnSinden, MD,practice directorcould work withoutinterruption duringthe first few days ofEpic thanks to a‘safety zone’ thatstaff created for him.

John Piatkowki, MD, didn’t plan to become a doctor – much less a pediatrician. Dr.Piatkowski, whose parents are engineers, studied aeronautics at the MassachusettsInstitute of Technology but became interested in medicine while conductingresearch on astronauts. He attended Albany Medical College and planned tobecome an orthopaedic surgeon until, while researching scoliosis, he discovered

pediatric medicine. “I loved working with kids and their parents, seeing how they handledtheir lives and adapted to their situation – it drew me to primary care, which I had neverreally considered before.”

He completed his residency at the University of Minnesota and began working at HealthEastCare System, a nonprofit, safety net system in St. Paul. While maintaining an active practice,

Dr. Piatkowski worked in various administrative roles for HealthEast from2003 to 2011, earning an MBA from the University of Michigan along theway. “I was lucky to have phenomenal mentors early in my career whoinvested in me and allowed me to explore leadership roles. I loved seeingpatients, but I saw that leadership had wonderful opportunities topositively impact patients as well.” After HealthEast, Dr. Piatkowski andhis wife Maria, a veterinary anesthesiologist, moved to Virginia. There, hewas the vice president and CEO of Carilion New River Valley Hospital inChristianburg, Va. He spent about two years with Carilion before joiningWakeMed and moving his family – which now included their young sonOwen – to Raleigh. “My previous positions really helped prepare me forthis role at WakeMed. HealthEast is a nonprofit system with severalhospitals and a network of physician practices. Then I had the

opportunity to lead New River Valley Hospital, which like the ‘Cary Hospital’ of the Carilionsystem.”

Since joining WakeMed in October 2013, he has worked in a dyad leadership model withCarolyn Knaup, senior vice president, Ambulatory & Physician Operations, to implement a newleadership structure for the WakeMed Physician Practices. “The best thing a servant leader cando is delegate the authority and control needed to accomplish the organizations goals totalented front line people while creating accountability. While a leader’s role is to assess gapsand create the opportunity for great things happen, it is the front line staff and leaders who dothe work and thus deserve the credit.” With those leaders now in place, he has shifted his focusto helping the practices deliver the best care to each patient, at every visit. “I’ve never been partof a team with so much talent and energy. But that doesn’t mean we can settle for beinganything less than our best. Figuring out the structure, ‘the how to do this’ was our short-termgoal, and it will give us the foundation to accomplish the long-term goals in our mission, visionand values.”

Dr. Piatkowski describes himself as a ‘walk around’ leader, but WakeMed’s widespreadpractices have made him a ‘drive around’ leader. He prefers casual conversations to scheduledmeetings and is a responsive communicator. “I want to hear what is going on in your practiceand what people are interested in. That’s not because I want to micromanage, but because itmakes it easier for me to facilitate and support the clinicians, staff and patients.”

As he’s gotten used to a new role in a new health system, Dr. Piatkowski has also beenadjusting to life in North Carolina. He’s no stranger to adapting, however – he lived in 10different states while growing up and liked each one of them. He and his family have enjoyedgetting to know the area, and he’s found opportunities to pursue several of his hobbies,including camping, canoeing and golfing. He and his wife are also enjoying their last fewmonths of having Owen at home before he starts kindergarten next year.

getting to know

John Piatkowski, MDSenior Vice President

Physician Services & Medical Affairs

WakeMed Rolls Out Good Catch ProgramGood Catch (noun):

: An event, situation or error that took place but wasrecognized before it reached the patient.

Have you ever made a good catch? If you’ve worked inhealth care for very long, there’s a good chance thatyou have – but you probably took corrective actionso quickly that you may not even realize it was a

good catch. Here are some examples of good catches:

• Penicillin is prescribed for a patient with a documentedallergy; a nurse recognizes this before giving themedication.

• A nurse finds Rocephin 250 mg and 1 gram vials in thesame bin in the Pyxis.

• A patient arrives with an injured right arm, the X-raytechnician recognizes that the order specifies left armbefore performing the X-ray.

• A medication dose is ordered that is incorrect for apatient’s weight; the pharmacist questions the order beforedispensing the medication.

Good catches can occur anywhere and at any time – but theyonly happen if employees are alert and equipped to takecorrective action. To encourage this behavior and to foster aculture of safety across the health system, WakeMed isrolling out a new system-wide Good Catch Program. Theprogram was developed to encourage staff to positivelyimpact patient safety by speaking up, reporting good catches

and sharing theirexperiences.

“Reporting good catch eventsis essential to promoting asafety culture, as they helpus identify ineffectiveprocesses, weak systems andimprovement opportunities.Having an open dialogueabout good catches will bean important part ofaccelerating best care atWakeMed,” said West Paul,MD, PhD, vice president,Quality & Patient Safety.“This program will highlight

the positive aspect of identifying an event before it reachesthe patient and help us find opportunities for improvement.”

Employees are encouraged to submit their good catchesusing the “Good Catch” link on the WakeMedWeb homepage(it will take you to the online reporting site where youshould complete a ‘potential event’). Submissions will beshared with managers so they can recognize employees fortaking initiative to correct a potential error. They will also bereviewed monthly and examples highlighted in Microscope.It is important to recognize and talk about good catches – sodon’t worry, no one will ever get in trouble for reporting one.

If your department already has a good catch program, youare encouraged to continue it but also submit good catchesusing the online form so that we can track trends and worktogether to improve patient safety.

Reminder: Email EtiquetteEmail is a powerful communication tool, but when usedinappropriately, it can cause inefficiency and wasted time.Unnecessary group emails burden our resources and fillinboxes, causing important emails to be overlooked. Pleasefollow WakeMed’s email etiquette guidelines:

• Emails to “All WakeMed Users” or all employees at afacility must be kept to a minimum and require approvalin advance from Public Relations or a manager/director.These emails must be business-related and appropriate fora wide audience. When possible, send this information toKate Wilkes for the WakeMed Weekly instead.

• Before hitting ‘Reply All’, make sure your response isrelevant to everyone on the list. Otherwise, reply only tothe sender.

• Email signatures should include your name, title, contactinformation, and the correct name of thedepartment/organization. Please do not include quotes,jokes or religious sentiments.

Pension Plan Update The WakeMed pension plan has been amended toallow in-service withdrawals to active employeesthat have reached normal retirement age (65).Effective July 1, 2014, pension plan participantsage 65 or older may receive their pension benefitwithout having to leave employment first. Thisamendment allows employees nearing retirementto better prepare for their future.

Information sessions regarding this change will beheld in July. For times and locations, pleasecontact Mike Jackson (Human Resources) at ext.06904. Please note: The WakeMed Pension Planfroze on December 31, 2010, and no newparticipants can enter the plan as of that date.

Make a Good Catch! • Recognize a good

catch when it happens

• Report it using the“Good Catch” link onthe WakeMedWebhomepage

• Review the processesand procedurescurrently in place toprevent furtheroccurrences

additions &attachments

Lauren Whitaker, RN, (6B Orthopaedics &Oncology) and husband Perry welcomed daughterGeorgia Jane on May 23.

April Ward, RN, (Operative Services – CaryHospital) married Anthony McCarthy on May 17.

In Memoriam Elizabeth Brooks passed away at her home on June24. Elizabeth, who worked in the NICU, joinedWakeMed in 1990 and will be greatly missed byher coworkers. Our thoughts go out to her familyand friends.

WakeMed Recognized for Exceptional Women’s ServicesRaleigh Campus Rates Highly for Low C-Section Rates

When it comes to avoiding unnecessary C-sections, Raleigh Campus is one of the best hospitals in the nation,according to a recent Consumer Reports study. The magazine looked at C-section rates for mothers anticipatinga low-risk delivery in over 1,500 hospitals across 22 states. Raleigh Campus ranked #10 nationally amonghospitals that had at least 5,000 low-risk deliveries during the study period.

The ratings, which are based on births over a two-year period between2009 and 2012, take into account C-section rates for all mothers (not onlyfirst-time mothers) anticipating a low-risk delivery. They do not accountfor factors that may increase the risk for a C-section, such as heartproblems, pregnancy-related high blood pressure or chronic diseases. Thereport found that only 11.6 percent of low-risk deliveries at WakeMedwere delivered via C-section.

Cary Hospital Stands Out for Superior Women’s HealthServices

Cary Hospital was one of four North Carolina hospitals – and the onlyTriangle-area hospital – to receive a Healthgrades 2014 Women’s HealthExcellence Award. The award recognizes top-performing hospitals that

provide care to women over age 65 for common conditions and procedures treated in the hospital. The 15conditions and procedures include heart attack, heart failure, joint replacement and stroke, among others.

Each year, Healthgrades evaluates and reports on the quality of hospital services provided to women across thecountry in three categories: gynecologic surgery, maternity care and women’s health. This year, 176 hospitalsreceived recognition in the women’s health category, which is based on Medicare data from 2010 through 2012. Great Benefits

for growing familiesThinking about expanding your family? WakeMedoffers great benefits for expectant mothers covered byour health plans.

One Copay for all Prenatal Care

If you see a provider in the BCBSNC network, you willonly have to pay a primary care copay at your firstprenatal visit. All other prenatal visits are providedwith no additional copays. Remember – providers inthe WakeMed Network have the lowest copays ($15 for Select Plan; $10 for Premier Plan).

Bundled Delivery & Hospital Charges

Once you have your baby, you’ll pay a bundled chargethat includes everything associated with your delivery.This charge is based on the hospital facility where youchoose to deliver, so your out-of-pocket costs will bemuch lower if you choose a WakeMed hospital.Physician fees are covered 100 percent by the plan,regardless of whether your doctor is in the WakeMedNetwork or the general BCBSNC network.

Free Care Advising

WakeMed also offers Care Advisors who can help you access services and answer questions throughoutyour pregnancy. These services are available at no cost to you.

To reach a Care Advisor, call 855-220-7955.

Wa�Wellrewards2014 GET YOUR POINTS! Now that

biometric screenings and the online healthassessment are done, it’s time to track yourpoints! You must accumulate 120 points toreceive the WakeWell Reward in 2015. Thepoints chart outlines the point system in

more detail. To check your points, visit www.mybcbsnc.com and log in,then click “Get Started” under the Wellness tab. Your points willappear in the top left corner.

Meet Alternate Standards

If you fall short of 120 points, you can make up the difference byparticipating in an alternate standard by September 15, 2014:

• One-on-one consult with a dietitian (40 points)

• Physician-signed alternate standard form (10 points per category, upto 40 points)

For more information, see the WakeWell Rewards FAQs located on theBenefits page of the WakeMedWeb or contact Bob Nelson (Wellness) atext. 06903.

Comings & Goings WakeMed Physician Practices – ENT in Garner welcomes Nancy Portwood.

WPP – Garner Primary Care welcomes Glenda Weaver, Lisa Acton, Michelle Popa andMorgan Atkins.

Inpatient PACU welcomes Tracy Jacobs, NAII; Tricia Underwood, RN; MelanieAlexander, RN; and Rachel Paul, RN.

WPP – Urology in Garner welcomes Molly Taylor, RN.

3A CVIC welcomes Jessica Higgs, NAI, and Ming Yang, NAI, who transitioned from 1A.

Case Management welcomes Ann N’Goran, RN, as a nurse case manager.

Spiritual Care welcomes summer clinical pastoral education interns: Jami Britt,Sylvester Colvin, David Grinnell, Monica Long, JE Misz, Jesse O’Neal, Allen Wintersand Debbie Wall.

2W CVIC – Cary Hospital welcomes Jennylle Zanzi, RN.

Food & Nutrition Services welcomes Trina Powell and Marshette Nickson.

Case Management welcomes Gwen McIver, RN, who transitioned from the Emergency Department.

6B Orthopaedics & Oncology welcomes April Leonard, RN, and Allison Moore, NAI.

Pharmacy welcomes Franklin Landers, PharmD, third shift supervisor.

Anesthesiology welcomes Brenner McLeod and Anitra Richmond.

CTICU welcomes Cissy Johnson, RN, and Constance Turlington, RN.

Clinical Administrators – Cary Hospital welcomes Michelle Higbee, BSN, RN, andJoanne McIntosh, BSN, RN.

NICU welcomes Britt Chichester, RN.

ALTERNATE STANDARDSIf you fall short of 120 points, you can makeup the difference by participating in analternate standard.

Dietitian Appointment

One-on-One Consult with Registered Dietitian 40 points

Physician Signed Alternate Standard Form

LDL Cholesterol 10 pointsBMI 10 pointsNon-tobacco 10 pointsGlucose 10 points

Total Opportunity: Up to 40 points

POINTS CHARTCredit Value

Required Activities

Take the Biometric Screening 40 pointsComplete Health Assessment 40 pointsFlu Shot (or Medical Exemption) 10 points

Biometric Screening Results

LDL Cholesterol Below 130 10 pointsBMI Below 28 10 pointsGlucose Below 120 10 pointsNon-tobacco User 10 points

Total Opportunity: 130 points

PROGRAM GOAL 120 POINTS

Sheri De Shazo Welcomed as VicePresident & Administrator, North Hospital

WakeMed is pleased to welcome Sheri De Shazo, MBA,MHA, RN, as vice president & Administrator, NorthHospital. De Shazo brings extensive experience as ahospital administrator and chief nursing executive,drawing on a 20-plus year career in health caremanagement. De Shazo comes to WakeMed fromPiedmont Health Care where she served as the chiefclinical officer and vice president, Administration, forPiedmont Newnan Hospital in Newnan, Ga. As weprepare for North Hospital to open in May 2015, DeShazo will be involved in all major operational andmanagement decisions moving forward. She will leadthe efforts to develop a vision and strategy that isconsistent with the organization's goals. De Shazoearned a master’s in health care administration and amaster’s in business administration from PfeifferUniversity in Charlotte, N.C. She also holds abachelor’s in nursing from Winston-Salem StateUniversity and an associate’s in nursing from BluefieldState College in Bluefield, W. Va.

Angela Newman Named Director ofWomen’s Services at Cary Hospital

Angela Newman, MSN, RN, CMSRN, has been nameddirector of the Women’s Pavilion & Birthplace at CaryHospital after serving in an interim role since October2013. Newman has been with WakeMed since 1998and has previously served in leadership roles withWakeMed’s Medical-Surgical and Medical DayTreatment units. Newman has a master’s degree innursing administration from UNC - Chapel Hill, abachelor’s degree in health promotions fromAppalachian State University and an associate’s degreein nursing from Caldwell Community College.

M A N A G E M E N T U P DAT E

Sheri De Shazo,MBA, MHA, RN

Angela Newman,MSN, RN, CMSRN

WOW, what an employee!Millie Swan, RN, (CTICU) was recognized by the American Association of Critical-Care Nurses for having more than 30 years as a certified critical care nurse (CCRN).Millie is one of only 524 nurses being honored this year for this achievement.

Kelly Thompson-Brazill, NP, (WPP – Midlevel Program) published an article titled"Certification Test Prep: Philosophy, Baseball, and Certification" in the June 2014issue of Critical Care Nurse.

Stan Yancey (Spiritual Care) received associate CPE supervisor certification from theAssociation for Clinical Pastoral Education.

Sandra Stillman-Alvin (WPP – Administration) received her masters of divinity(M.Div.) from Campbell University Divinity School on May 9, graduating “withdistinction.”

Raenne Johnson, RN, (Staffing Resources) received a masters in nursing (MSN) fromUNC – Chapel Hill.

Kelly Stout, RN, and Laura Oates, RN, (Staffing Resources) both received an MSN aspediatric nurse practitioners.

Lorraine Wilson, RN, (Women’s Pavilion & Birthplace) received an MSN from UNC –Charlotte.

Shannon DeBruhl, RN, (Staffing Resources) earned an MSN from East CarolinaUniversity.

Heather Stinnett (Human Resources) earned a master’s in business administration(MBA) from Liberty University.

Jessica O’Neal, RN, (4E Pediatrics) earned a master’s in health administration (MHA).

Tim Markijohn, director, (Facility Services – Cary Hospital) earned an MBA andMHA from Pfeiffer University.

Sandra Hurst, RN, (2W CVIC – Cary Hospital) received a bachelor’s of science innursing (BSN).

Katt Jones, RN, (Staffing Resources) received a BSN from Mt. Olive University.

Alisha Davenport, RN, (MICU) earned a BSN.

April Turner, RN, (6B Orthopaedics & Oncology) earned a BSN.

Sarah Plyler, RN, received a BSN from UNC – Greensboro.

Shari Labian (Pathology) earned a bachelor's in psychology from William PeaceUniversity.

Christina Weaver, RN, (Emergency Department) is one of 21 nurses running for the"staff nurse" position for the NC Board of Nursing.

Karen Wilhelm, PhD, (Neuropsychology) was recently appointed president-elect ofthe American Board of Professional Neuropsychology, an organization that board-certifies neuropsychologists. Dr. Wilhelm has been a diplomate of the Board since2007, and will serve a two-year term as president beginning in January 2016.

Rebecca Wilson, RN, and Monica Dale, RN, (eICU) earned critical care nursing(CCRN) certification.

Hollie AlDazdar, RN, (6A CVIC) completed the cardiovascular certification exam.

Laurie Parker, RD, LDN, (Food & Nutrition Services – Cary Hospital) became boardcertified as a specialist in gerontological nutrition.

Carla Stevens, director, (Occupational Health) became a certified occupational healthnurse specialist.

The following Cary Hospital Emergency Department staff obtained certifiedemergency nurse (CEN) certification: Michelle Hewitt, RN; Kathy Gillespie, RN;Megan Minton, RN; and Denise Succetti, RN.

Tammy Morton (Women’s Pavilion & Birthplace) has been named interim manager,4C Mother/Baby.

Susan McFarland (Human Resources) was promoted to manager, employee relations& diversity.

Michelle Strickland, RN, and Crystal Kerr, RN, (both of 3A CVIC) passed the cardiac-vascular certification exam.

Rich Hogan, NAII, and Brian Kistner, NAII, (both of 3A CVIC) recently passed theNCLEX exam.

Jaime Penninger, RN, (5C Medicine) received medical-surgical nursing certificationthrough the ANCC.

Jenna Huggins, PharmD, and Erin Allender, PharmD, (both of Pharmacy) addedqualifications for cardiology, and Shannon Holt, PharmD, added qualifications forinfectious disease.

Amy Bowen, RD, (Food & Nutrition Services – Cary Hospital) passed the certifiednutrition support clinician (CNSC) exam.

Sharon Davis, RN, (3A CVIC) passed the cardiovascular certification exam.

Steve Storey (Property Management) has been promoted to supervisor, facilitymaintenance.

Catherine Lewis (Pharmacy) served as the Leadership Seminar Chair for the HughO'Brian Youth Leadership Seminar for Eastern North Carolina. Over 140 high schoolsophomores participated in this national and international seminar.

2014 WakeMed Teaching Awards Presented

The annual teaching award ceremony was held recently to honorattending and resident physicians who exhibit outstandingperformance. Graham Snyder, MD, (WEPPA) received the prestigiousHarry E. Dascomb, MD, Award, WakeMed’s highest teaching honor.

Dr. Snyder specializesin emergency andcritical care medicineand has practiced as anemergency physician atWakeMed Health &Hospitals since 2002.He is also the foundingmedical director ofWakeMed’s Center forInnovative Learning,where he providesclinical leadership andphysician oversight ofsimulation training. Inthis role, Dr. Snyder

combines his engineering and medical training to teach all levels ofhealthcare providers the art and science of emergency care. “Dr.Snyder’s high standards for the practice of medicine are a continuousand positive influence on patient care at WakeMed, where he teachesnurses and other clinical staff in addition to physicians,” said JohnPerry, MD, vice president, Medical Education. “His passion formedical education serves as an inspiration for those teaching withinemergency medicine and across the medical staff.”

This yearly award is named after Dr. Harry Dascomb, an infectiousdisease physician at WakeMed who epitomized excellence in teachingand clinical medicine as well as compassionate patient care.Recipients are nominated by their peers and must have three or moreyears of clinical experience and exhibit leadership in establishing,maintaining and supporting clinical teaching programs at WakeMed.

Congratulations to the 2014 WakeMed

Attending and Resident Award recipients

Emergency Medicine

• Attending – Eduardo Piqueras, MD

• Resident – Alexis Wortley, MD

Internal Medicine

• Attending – Adam Creech, MD

• Resident – Meredith Miller, MD

Obstetrics & Gynecology

• Attending – Ritu Sandhu, MD

• Resident – Matthew Grace, MD

Orthopaedics

• Attending – Robert G. Howard, Jr., MD

• Resident – Eddie K. Hasty, MD

Otolaryngology / Head & Neck Surgery

• Attending – James T. O’Neil, Jr., MD

Pediatrics

• Attending – Stephen Leinenweber, MD

• Resident – Mark Connelly, MD

• Intern – Kathleen Gorman, MD

• Intern – Sophie Shaikh, MD

General Surgery

• Attending – Matt Alleman, MD

• Resident – Trista Reid, MD

More than 1,100 people participated in the third annual WakeMed Scrub Run,a 5K/10K event held in downtown Raleigh’s City Plaza on Saturday, June 21.The event also featured a 100-yard dash for kids and a community Fun Festwith activities, arts & crafts, face painting and live music. The event raised$115,000 to benefit WakeMed Children’s Hospital through the WakeMedFoundation. Thanks to all the participants, volunteers and sponsors for makingthis community-focused, action-packed day so successful!

A Tremendous Success!

2O14Nursing Excellence AwardsWakeMed honored 125 employees at the 2014 Nursing Excellence Award ceremonies during NationalNurses Week, May 6-12. This year’s recipients – all of whom were nominated by their peers – includenurses, physicians, nurse techs, secretaries, respiratory therapists, volunteers, pharmacists, casemanagers, Environmental Services staff, and Food & Nutrition Services staff. Congratulations to thisyear’s winners and thank you for setting a new standard of excellence.

Each year during the celebration, the Division of Nursing honors an individual or department whoexcels as a partner to the work of Nursing. This year, the Pharmacy department was honored for theirtremendous support and consistently outstanding service. Nurses from across the health systemsubmitted positive feedback about what makes the Pharmacy staff such a great partner for Nursing. Hereare a few of the things they had to say:

• “Our floor pharmacist is absolutely fabulous. He is proactive and consistently discusses identifiedconcerns/issues with the nurses.”

• “They are simply amazing, incredibly smart, great problem solvers and critical thinkers! No matterwhat is going on they have a smile on their faces!”

• “Pharmacy’s presence at code blues, handling the mixing, timing, and being the experts onmedications is awesome. They are so interactive and a wonderful addition to the situation.”

Thank you to the Pharmacy department for your support and hard work!

Linda Adams, BSN, RN (Invasive Cardiology)Susan Alexander, RN (Emergency Department –Cary Hospital)

Shama Barnes, RN (6C Surgery & Trauma)Ellen Basta, RN (Emergency Department – ApexHealthplex)

Fran Berardino-Rico, RN (6A CVIC)Angie Blake, BSN, RN (Women’s Pavilion &Birthplace – Cary Hospital)

Jennifer Brandt, RN (1D Clinical Evaluation Area)Darlene Campbell, RN (3 West Medical/Surgical –Cary Hospital)

Cornelia Capell, RN (1D Clinical Evaluation Area)Elysha Collins, RN (3E CVIC)Bonnie Cotton, RN (Pre-Admission Testing –Raleigh Medical Park)

Jami Day, BSN, RN (CICU)Sonya Decost, BSN, RN (Heart Center Pre- & Post-Procedural Care)

Michelle Deifer, BSN, RN (CTICU)Jo Dewell, RN (OR – North Healthplex)Michelle Domingo, BSN, RN (5B NIC)Amy Dougherty, BS, RN (3B CVSIC)Sue Dunn, RN (Mobile Critical Care Services)Brad Ellenberger, BSN, RN (Vascular AccessNursing – Cary Hospital)

Jennifer Farmer, BSN, RN (Children’s EmergencyDepartment)

Debbie Fisher, BSN, RN (Day Surgery – CaryHospital)

Joann Fraser, RN (3 West Medical/Surgical – CaryHospital)

Lauren Haley, BSN, RN (Staffing Resources – CaryHospital)

Kelly Henderson, BSN, RN (2 West ICU – CaryHospital)

Carole Hicks, RN (Chest Pain Unit)Ade Ibajesomo, RN (Surgical Services) Stacie White, MBA, MSN, RN (Case Management)Carla Johnson, BSN, RN (Neuro ICU)Debora Jordan, RN (2 East Medicine – CaryHospital)

Laura Keck, RN (PACU – Cary Hospital)Heather Kindl, BSN, RN (Nursing Education)Shimesa King, BSN, RN (OR – North Healthplex)

Pattie Lewis, RN (Case Management – CaryHospital)

Cindy Lindstrom, BSN, RN (EmergencyDepartment – Brier Creek)

Suzette Maguyon, BSN, RN (3C Rehab Nursing)Larry Mayo, LPN (2C Rehab Nursing)Kristen Morris, BSN, RN (Women’s Pavilion &Birthplace)

Tovia Nowak, BSN, BS, RN (EmergencyDepartment)

Tammy Orlando, RN (5C Medicine)Suzettte Overton, BSN, RN (1 East ClinicalEvaluation Area – Cary Hospital)

Sarah Parks, RN (OR – Cary Hospital)Susanne Peters-Chrisler, BSN, RN (SkilledNursing)

Amy Pithers, BSN, RN (Day Surgery – NorthHealthplex)

Kelly Radford, BSN, RN (eICU)Angela Register, BA, RN (Emergency Department– Garner Healthplex)

Donna Rose, RN (Women’s Pavilion & Birthplace)Leah Rose, BSN, RN (4E Pediatrics)Jessica Shore, BSN, RN (3A CVIC)Lee Stikeleather, RN (Emergency Department –North Healthplex)

Karon Sorensen, RN (Special Care Nursery – CaryHospital)

Michelle Stroup, RN (6B Orthopaedics &Oncology)

Michelle Thornton, RN (PICU)Katie Tisch, BSN, RN (MICU)Florinda Tolentino, BSN, RN (2D Rehab Nursing)Ryan Vick, RN (PACU)Ellen Werner, BSN, RN (2E CVICU)Donna White, RN (5A MIC)Jason Wilson, RN (STICU)Kelli Woody, RN (CICU)Ke Yang, RN (2 West CVIC)Tom Young, MD (WPP – Neonatology)Elaine Youngman, MSN, RN (Clinical NursingResource Services)

Christine Zaineddin, RN (6B Acute Neuro Care)Amy Ziebart, RN (Women’s Pavilion & Birthplace– Cary Hospital)

2014 Professional Nursing Excellence Award Winners

J U N E / J U L Y 2 0 1 4

FocusOnNursingExcellence in the art and science of nursing care and caring www.wakemed.org

S P E A K I N G O F N U R S I N G :A N O T E F R O M O U R C N O

Cindy Boily MSN, RN, NEA-BC

Senior Vice President & Chief Nursing Officer

The month of May is always an exciting time atWakeMed. Not only was it National Nurses Week,but we also recognized the hard work of everymember of the WakeMed family as we celebratedemployee appreciation month. Whatever yourdepartment or unit did to celebrate; I hope you

know how important you are to our organization and especially tothe Division of Nursing. Your compassion and dedication topatients and their families is an inspiration to me every day.

In May we also celebrated the outstanding service of many of ournursing and non-clinical colleagues at our annual NursingExcellence Award ceremonies, held at Raleigh Campus and CaryHospital. At the Raleigh Campus ceremony, Donald Gintzig, ournew president & CEO, challenged recipients to take ‘excellence’ tothe next level in all that they do. I’d like to encourage you all totake that message to heart. At WakeMed, we are fortunate to besurrounded by excellence, but we must always strive to be better.After all, this is what our patients and families expect anddeserve; it’s what makes me proud to be a WakeMed nurse.

Making Your Voice Heard! 82 percent of our direct care nurses completed the 2014 NursingEngagement Survey. Congratulations to the following units, where more than 95 percent of nurses completed the survey:

Apex Healthplex: Emergency Department

Brier Creek Healthplex: Emergency Department

North Healthplex: OR

Cary Hospital: Emergency Department, OR, 1E Clinical ObservationArea, 1E Chest Pain Center, PACU, Imaging Services, Endoscopy

Raleigh Campus: 3A CVIC, 3E CVIC, NICU, 5A MIC, 5B NIC, 5CMedicine, Heart Center Pre-&Post-Procedure Care, 6A CVIC, 6BOrthopaedics & Oncology, Children’s ED, 2D Rehab, 3C Rehab,CTICU, MICU, STICU, PACU, Chest Pain Unit, Imaging Services,1D Clinical Evaluation Area, eICU, Pre-Anesthesia Testing

WakeMed Physician Practices: Pediatric & Maternal/FetalMedicine Clinic, Care Coordinator, Gastroenterology, and ENT – Head & Neck Surgery

Results are just in and being analyzed. Look for the unit-specificresults in late July.

DAISY Award Co-founderVisits WakeMedTena Barnes Carraher, vice president and co-founder of theCalifornia-based DAISY Foundation paid a visit to WakeMed in

May. The DAISY Foundationwas formed to honor thememory of Barnes Carraher’slate husband, J. PatrickBarnes, who died at age 33 of complications related toan auto-immune disease.Donald Gintzig, president &CEO, and dozens ofWakeMed nurses heard first-hand from Barnes Carraherabout how the DAISY Awardhas become a great moralebooster and motivator fornurses and hospitals

internationally. WakeMed’s DAISY Award program wasestablished in May 2011 and provides an avenue to recognizeoutstanding nurses on a monthly basis.

Above: During the event, Tena Barnes Carraher presented Marilyn Pezzulo, RN, (3A CVIC), with the WakeMed DAISYAward for May.

Lujuana Anderson (Case Management)Gloria Arrington (CV Testing – Cary Hospital)Yasmin Ayala, NAII (2 West CVIC – Cary Hospital)Rosie Bowers (CV Testing)Joycelyn Bowling, MA, BSN, RN (Case Management)Leneece Brown, NAI (3E CVIC)Candi Brown, NAII (Children’s Emergency Department)Jim Buonya (Food & Nutrition Services)Karen Chilton, MD (WPP – Pediatric Intensivists) Andrea Citero (Pre-admission Testing – RaleighMedical Park)

Pamela Clarke (Environmental Services)Coleman Cobb (Property Management)Lisa Collins, NAII (6C Surgery & Trauma)Julie Cruz, NAII (1A Clinical Evaluation Area)Laci Culberson, NAI (2D Rehab Nursing) Laja Daramola, NAI (6B Acute Neuro Care)Samantha Davis, NAI (5A MIC)Mandy Eiseman, NAI (3A CVIC)Sharon Fowler (Pathology Labs)John Gall, NAI (2E CVICU)Ana Galvez (Environmental Services)Monica Gibbs, NAI (6A CVIC)

Jill Giles, NAI (Staffing Resources – Cary Hospital)Natasha Henry, NAII (Women’s Pavilion & Birthplace –Cary Hospital)

Christopher Hewitt (Respiratory Care Services)Mike Hughes, ST (Operative Services – Cary Hospital)Ryan Hutchinson, NAI (Neuro ICU)Amy Johnson (Respiratory Care Services – ApexHealthplex)

Portia Johnson, PharmD (Pharmacy – North Healthplex)Kaitlin Kasulka, NAII (Women’s Pavilion & Birthplace –Cary Hospital)

Jonathan Koo (Physical Therapy)Beverly Lamelin (2 East Medicine – Cary Hospital)Lauimay Laroco, PharmD (Pharmacy)Jason Licht, PA-C (WPP – Raleigh Cardiology)Meronica Marshall, NAI (Women’s Pavilion &Birthplace)

Felisha McDaniel, BSN, RN (Case Management)Tikita McKoy, NAII (CICU-B)Cindy McLamb, NAI (Emergency Department – GarnerHealthplex)

Melissa Mizelle (Case Management)Tadelech Mulat, NAI (1 East Clinical Evaluation Area –

Cary Hospital)Alviston Murphy (Invasive Cardiology)Cindy Ng (Case Management – Cary Hospital)Cynthia Rosipko (3 West Medical/Surgical – CaryHospital)

William Pendergrass, NAII (Surgical Services)Monica Pendleton, NAI (5C Medicine)Rebecca Phipps-Craft, NAI (Emergency Department –Brier Creek Healthplex)

Sajuanna Pierre, NAI (3C Rehab Nursing)Ashley Pitts, NAI (3B CVSIC)Charisse Rogers (Mobile Critical Care)Eddie Shepherd (Imaging Services)Jane Simpson, NAII (Emergency Department – CaryHospital)

Mary Smith (Environmental Services)Barbara Sutton, NAI (6B Orthopaedics & Oncology)Jermaine Tavares (MPDC – North Healthplex)Alana Trimigliozzi, NAII (2 West ICU – Cary Hospital)Vicki Tyndall (eICU)Kendra Watson (NICU)Terrie Williams, NAI (CICU-A)Kelly Youngblood (Staff Development & Training)

2014 Clinical Excellence Award Winners

Raleigh Campus Pharmacy staff gathered with Nursing administration and membersof the Work life Council to accept their special honor from the Division of Nursing.

Cary Hospital Pharmacy staff received special recognition from from the Division ofNursing.

PHOTOS ABOVE Top row: Angie Blake, BSN, RN (Women’s Pavilion & Birthplace – Cary Hospital); Ryan Hutchinson, NAI (Neuro ICU); Jonathan Koo (Physical Therapy);Kaitlin Kasulka, NAII (Women’s Pavilion & Birthplace – Cary Hospital)

Middle row: Donald Gintzig, president & CEO, addresses the attendees at the Raleigh Campus Nursing Award Ceremony on May 12; Yasmin Ayala, NAII (2 West CVIC – CaryHospital); Karen Chilton, MD (WPP – Pediatric Intensivists); Suzette Overton, BSN, RN (1 East Clinical Evaluation Area – Cary Hospital)

Bottom row: Monica Gibbs, NAI (6A CVIC); Cornelia Capell, RN (1D Clinical Evaluation Area); Brad Ellenberger, BSN, RN (Vascular Access Nursing – Cary Hospital); SuzetteMaguyon, BSN, RN (3C Rehab Nursing)

Rehab Hospital patient AnthonyViola’s (center) treatment teamorganized a colorful Hawaiian shirtsurprise send off for him! Pictured withAnthony and his wife are Carla Macali,Jennifer Hopper, Sandra Haun, PortiaWalton, Nunzio Vulpis, Taylor Barbour,Amy McDowell, Debbie Bunn, RN; andDorothy Shannon, RN.

Jessica Perry (Pharmacy – CaryHospital) pulls a medication out of oneof the new Pyxis E machines at CaryHospital.

Jessica Marchand (left), director, andJennifer Leamons (both of Food &Nutrition Services) representedWakeMed at the 2014 Association forHealthcare Foodservice CulinaryCompetition.

The WakeMed Farmers Marketopened for the season on Tuesday,June 3 featuring local produce, freshflowers, jams, live music and healthycooking demonstrations.

June’s Celebrate Fuquay-VarinaFestival volunteers Deepa Davis, RN,(left) and Jennifer Prow, RN, (bothfrom Chest Pain Center – CaryHospital).

For four weeks in a row, 6C Surgery& Trauma had the most dischargesbefore noon of any nursing unit onRaleigh Campus. Keep up the greatwork! Vhondy

Strickland andMark Clese(InformationServices) teamedup with Epic staffmember CarsonMaule to bring alittle musical cheer to the Epic CommandCenter teamshortly after go-live.

Kristi Reguin-Hartman, RN, (ClinicalNursing Resource Services), SabrinaTyndall, MSN, RN, director (NursingOperations) and Pauline Stillman, RN,manager (5A MIC) show how to "Scrubthe Hub" of catheters to prevent CLABSIs.

At Cary’s Spring Daze Arts & CraftFestival, Jonathon Martin, RN, (3 WestMedical/Surgical – Cary Hospital) andKatie Sannis (Wake Orthopaedics) talkedwith a visitor at the bone health tent.

Promoting Health & Having Fun

WakeMed Health & Hospitals

3000 New Bern AvenueRaleigh, NC 27610

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

ADDRESS SERVICE REQUESTED

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide employees and friends of

WakeMed with the most up-to-date news on all of the hospital system’s activities. The

Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on thispublication and its content. Call (919) 350-8120,

e-mail [email protected], or writeMicroscope, Wake Med Public Relations

Department, 3000 New Bern Avenue, Raleigh, NC 27610.

Kate Wilkes, Editor

WakeMed Employees, Photos

©WakeMed Public Relations, June/July 2014

C ALENDAR OF EVENTSTo help you plan ahead, this calendar lists upcoming system-wide events, training classes and community events.For details and fee information, visit the WakeMedWeb. Send calendar submissions to Public Relations or [email protected].

A Heart For Caring Caregiver

Support Group2 to 3 pm, third Tuesday of every month, PointsWest Café rooms 2 & 3, Cary Hospital. Withquestions or for more information, call 919-745-9236.

Raleigh Campus Jewelry SaleWednesday, August 13, 7 am to 4 pmAndrews CenterCash, credit and payroll deduction (name badge required) will be available.

Cary Hospital Uniform SaleFriday, August 22, 7 am to 4 pmConference CenterCash, credit and payroll deduction (name badge required) will be available.

Nursing Education

CPR Blitz – Thursday, August 7; “Check-off only”is any time between 8:30 am and 8 pm. Classesheld from 9:30 am to 12:30 pm; 1:30 to 4:30 pm;and 7:30 to 10:30 pm. (Codes=NEAHA20 &NEAHA24).

Compassion in Action – Wednesday, July 30, 8 to11 am, Cary Hospital (Code=NE014-12009)

Cancer Basics – Wednesday, August 13, 12:30 to3:15 pm, Cary Hospital (Code=NED014-13110)

Medicine of Compassion – Thursday, August 28, 1to 4 pm, Cary Hospital (Code=NE014-9073)

Introduction to Shared Governance – Wednesday,August 27, 9 am to 1 pm, NED A; Thursday,August 28, 9 am to 1 pm, Cary Hospital(Code=NED014-14027)

Wake AHEC

Neuroplasticity: Rehab’s Role – Saturday, August2, 8:45 am to 4 pm, Andrews Center

Intraoral Radiography for the Office TrainedDental Assistant – Tuesday, August 5, 6 pmthrough September 27, at 4:30 pm, AndrewsCenter

Mental Health First Aid: How to Help in anEmotional Crisis – Two half-day sessions:Tuesday, August 12, and Wednesday, August 13,12:30 to 4:45 pm, Methodist Home for Children,Raleigh

Fluency Disorders: Stuttering and Cluttering – Thursday, August 21, 9 am to 12:30 pm, Andrews Center

Making It Home: Enhancing Residents’ Well-Being through Person-Centered Care –Wednesday, August 27, 8:30 am to 12:30 pm,Transitions LifeCare, Raleigh

Multiple Sclerosis: What You Need to Know aboutthe Disease – Online learning; may be vieweduntil June 30, 2015

Multiple Sclerosis: Adapting to Life with MultipleSclerosis: The Emotional Challenges – Onlinelearning; may be viewed until June 30, 2015

Multiple Sclerosis: Unique Challenges for MentalHealth Professionals – Online learning; may beviewed until June 30, 2015

Cognitive Dysfunction: Recognition, Assessment,Treatment – Online learning; may be viewed untilJune 30, 2015

AHEC Veterans Mental Health Project – Freewebinars sponsored by NC AHEC and CSSP – goto www.ahecconnect.com/citizensoldier/default.asp?ahid=NCWKA.

Helton Scholars Program Deadlines ApproachingThe Helton Scholarship Endowment Fund was established through a grant from the Helton Family Foundation inappreciation of the contribution that nurses and allied health professionals make to the care and well-being ofWakeMed patients. Fund earnings are used to support the advancement of knowledge and clinical skills by nurses

and other certified health care workers at WakeMed. Visit www.wakemedfoundation.org formore information.

WakeMed Foundation Helton Awardee – Deadline August 15

The Helton Awardee Program is available to help offset the costs of educational materials orreview courses. Department managers must complete the application on behalf of their staff ordesignate someone to do so. Individual applications will not be accepted. Funds must be usedfor education-related expenses and cannot be used toward the cost of certification exams.

WakeMed Foundation Helton Scholarship – Deadline September 15

The Helton Scholar Program is offered to offset the costs of continuing education. Any eligibleWakeMed employee can submit an application for a Helton Scholarship between August 1 andSeptember 15. Applicants must have worked at WakeMed for at least two years and be enrolledin an academic program conferring a health-care-related degree. Funds must be used to supporteducation-related expenses.

THIRD ANNUALWAKEMED SCRUB

RUN A BIG SUCCESS!SEE ALL THE FUN INSIDE...

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