Wag Hotels Investor Pitch 2008
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Transcript of Wag Hotels Investor Pitch 2008
Wag Hotels: Chain of Hotels Exclusively for Dogs and Cats
• A chain of hotels designed exclusively for dogs and cats
• Designed for the lifestyle of the urban middle-class
• Convenience open 7 x 24 x 365
• Luxury suites with web cameras & plasma TV
• First location performing well in Sacramento
• San Francisco location open this week, Sunnyvale to open in Sep 07.
• Plans to open another 40 locations in the next 5 years
Pet market is $35.9B, growing at 5% “Do you realize Americans will spend $35.9 billion this year on their pets? That compares to $20 billion spent on kid’s toys in 2003 and $24 billion on candy.” 63% of all American households have a pet 90% of the dogs owned by city dwellers 2005 there were 74 million dogs compared to 60 million in 2003
Dog population
37% of all households have at least one dog
Distribution of 11,000 kennels based on revenue
Less than $200K 91.9%
$500K to $900K 1.3% $1M or higher
0.7% $200K - $500K
6.1%
Market opportunity
• Highly-fragmented market
• Underdeveloped
• Unregulated
• Homogenous consumer
• Economies of scale
• Easy standardization
• Number of households with pets is growing
• Real estate rates are attractive for retrofit-capable buildings
• Recession proof business
Humanization of pets: Considered part of the family.
§ Traditionally a small (Mom & Pop) business
§ No brand recognition
§ Business run on goodwill and reputation
§ Series of stores all over the world
§ Professional management, process & service excellence
§ Consistent customer experience
§ Brand recognition
Coffee Shops Scale + Brand
Starbucks
Wag Hotels Dog owners spend $2.6 billion annually on boarding
§ Traditionally small (Mom & Pop) business
§ No brand recognition
§ 11,000 businesses generating a combined revenue of $2.6 billion
§ Grown organically; operated on a need basis
§ Business revenue dependent on goodwill & reputation
§ Chain of dog hotels in convenient locations all over the US
§ Homogeneity
§ Brand recognition
§ Professional management, process & service excellence
§ Superior customer service and experience through innovative technology
Dog Kennel & Boarding Scale + Brand
Wag Hotels -- Sacramento
Cattery"
Intake Room" Dog Rooms
180"
Reception"
Drive Thru"
Corporate Offices"
Indoor Play Area (6000 Sqft)"
Grooming"
Suites"
• Wag Hotels model is based on retrofitting light industrial warehouses
• 34,000 sq ft facility with advanced air exchange, fire suppression and sound baffling systems
• Design is focused on providing comfort, safety and a healthy environment for guests
Capacity
180 Dogs
25 Cats
Wag Hotels - San Francisco 35,000 square foot facility
– Premier location – 2 story building – Roof deck for outdoor park
Capacity
250 Dogs
25 Cats
Amenities: Swimming Pool
$25 for 20 min
Luxury Suites
$72 a night, oversold
Massage
$30 for 15 min
Interiors: Wag Hotels SF
Strong Brand
16
• Modern • Stylish • Hassel-free • Innovative and clean • Upscale • Fun and enjoyable • Memorable • All about pets!
Brand Value
Expansion 2007 Opened San Francisco, will open Sunnyvale and Oakland
2008 Expansion into Southern CA (3-4 locations)
2009 onwards Open 5-6 new locations across the US
Revenue and Dog Nights
$134,228
$233,042
$322,629 $294,503
$258,484
$505,118
$904,045 $878,235
3,133
5,778
7,869 7,183
5,391
10,807
16,858
17,206
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
$1,000,000
06 Q1 06 Q2 06 Q3 06 Q4 07 Q1 07 Q2 07 Q3 07 Q4
Revenue Dog Nights
Sacramento 2006 - 2007
13%
26%
20%
29%
34%
43%
57%
45%
40% 40%
29%
36% 36%
45% 45%
60% 64%
54%
41%
48%
0%
10%
20%
30%
40%
50%
60%
70%
Jan Feb Mar Apr May Jun Jul Aug Sep Oct
SAC Occupancy 2006 SAC Occupancy 2007
Revenue & income over 10 yrs, 42 locations
$949 $4,713
$19,875
$35,956
$51,230
$65,478
$79,727
$94,980
$109,231
$123,484
-$1,384 -$753
$4,525 $11,284
$17,986 $24,243
$30,246 $37,252
$43,352 $49,320
-$20,000
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
$140,000
YR 1 YR 2 YR 3 YR 4 YR 5 YR 6 YR 7 YR 8 YR 9 YR X
Revenue EBITDA
Ritu Raj- CEO Seasoned executive and entrepreneur in IT services sector for 20 years. • Partner at Accenture, Head of Oracle practice for high-tech clients in the Western US • Founder and CEO of Avasta, an application hosting company (MSP), raised more than $100M • VP Sales at TMP Worldwide (acquired SystemOne and AT Systems), managed revenue in excess of $1 billion
Bob Goldberg – President • 35 years experience in consumer products industry • Senior management positions with CBS Retail Stores/Pacific Stereo Division, Music Factory, Worlds of Wonder,
Intelligy, Mindscape, and most recently Pay By Touch • Retail experience includes over 15 years in every aspect of retail store operations including marketing
Charles Dible-VP Finance • Responsible for smooth and viable financial operations • Prior entrepreneurial and financial experience • Previous roles include 12 years as CFO of Astante technologies and Pixar Shane Stent-Director of Business Development • Responsible for property development and retail sales operations • Prior management roles include at Nike and Fortune 500 companies • Background in animal care Jose Gonzalez-Director of Pet Services • BS UC Davis in Animal Science; City of Sacramento Animal Care Service, Senior Technician and Supervisor • Responsible for care of 400+ dogs at any time, evaluations of all incoming animals and staff training • Supervised and scheduled 14 animal care technicians Laura Bourret-VP Hotels • Hotel Executive with 21 years experience • Founder of ARROW Marketing Group, luxury hotel operations and marketing consulting firm • Responsible for hotel operations and development
Key Management
David Appel -Chairman of Board of Directors • Chairman and CEO of Vision LLC • Prior roles include Chairman and CEO of Orange Glo International, sold in 2006, and partner at Accenture • Served on board of Petco Animal Supplies through 2006 Brian Miller – Director on Board of Directors • EVP, Strategic Alliances for Pay By Touch • Previously spent 28 years at Accenture • Currently also on Boards of Pay By Touch, Viking Systems, and M-Factor Ritu Raj- CEO • Seasoned executive and entrepreneur in IT services sector for 20 years. • Partner at Accenture, Head of Oracle practice for high-tech clients in the Western US • Founder and CEO of Avasta, an application hosting company (MSP), raised more than $100M • VP Sales at TMP Worldwide (acquired SystemOne and AT Systems), managed revenue in excess of $1 billion
Monte Miller – Advisor and Board Observer • 40 years of Investment Management and trust banking experience • Founded KeyState Corporate Management • Previously SVP for Bank of America, Nevada
Jon May – Advisor and Board Observer • 15+ years experience with large consumer-branded companies • Co-founded Catalytic Capital • Previously SVP of Triarc Companies and Chairman and CEO of Triac Restaurant Group (Arby’s)
Board of Directors
History • Raised series A
from friends and family $1.8 million
• Raised series B from friends and venture capital firm $ 6 million for post valuation of $10 million
• Current funding will take to break even in 2007
• Additional funding in the range of $10-$15 million end of 2007
Thank You
New Product and Service Opportunities
Wag Media
Wag Academy
Wag Magazine Wag Space
Wag Jewelry
Wag Corporate
Wag Stores Wag Salon Wag Singles
Rate Occupancy
Labor Rent / Utilities
t Currently, Wag prices slightly higher than traditional kennels, even though it provides a far greater service offering
t Pricing does not include add-on services in the offing
t Wag’s brand equity will permit higher pricing going forward
t Occupancy varies by month t Conservative: 37%
occupancy in first year, going to 65% occupancy in year 2
t Traditional urban kennels do up to 85% occupancy
t Estimates do not account for brand recognition, corporate programs, etc.
t Labor is the single largest controllable expense item
t Right people, right jobs at the right time:
§ Conversion of full time staff to FTE utilization model
§ Increased retention
1 2
3 4
Operating Economics Build out Economics
1
2
Tenant Improvement
Equipment
t HVAC & Air Circulation t Plumbing t Epoxy Flooring t Thicker walls t Noise control t Reception and boutique
t Dog runs t Grooming tubs and supplies t Security and Web Cameras t Computers and networking
Unit Economics Drivers