Waddah Ambrais MNS RAN 2G/4G SLM_CM-BO Eng. at Nokia Al-Saudia Location: Saudi Arabia Education: Bachelor's degree, Computer Science Experience: 15 Years, 11 Months

Contact Name: Waddah Ambrais Mobile Phone: +966.544742969 Address: Nokia Siemens Network KSA, 1st Floor, Tatweer 2nd Tower, Riyadh, King Fahd… 00966 - Riyadh, KSA Country: Saudi Arabia Email Address: waddah.ambrais@hotmail.com Fax: +966.14664086 P. O. Box: 340, Riyadh 11351 Evening-time Phone: +966.544742969 Day-time Phone: +966.560313524 Website: https://sa.linkedin.com/in/waddah-ambrais-792498103

Last Activity: 2016-07-13 Ref.: CV852329

Target Job Target Job Title: 2G-4G SLM_CM BO Engineer Career Level: Mid Career Career Objective: To obtain position in Telecommunications Company that offers a good opportunity of growth. I am looking forward to achieve further professional development in GSM Network systems upon my present knowledge and skills in 2G / 3G / 4G back-office SLM & CM. And to attain a leading position that is challenging my skills. Working with / in teams and under presure are my extra strong skills. Sincerely yours, Snr. Waddah Ambrais 00966-544742969 Employment Type: Employee; Contractor Employment Status: Full time Notice Period: 1 month or less

Personal Information Birth Date: 21 September 1974 (Age: 41) Gender: Male Nationality: Yemen Residence Country: Saudi Arabia Visa Status: Residency Visa (Transferable) Name in Arabic: أمبريص حسين أحمد وضاح Marital Status: Married Number of Dependents: 5 Driving License Issued From: Saudi Arabia

Experience (15 Years, 11 Months) July 2014 - Present

MNS RAN 2G/4G SLM_CM-BO Eng at Nokia Al-Saudia Location: Buraidah, Saudi Arabia Company Industry: Telecommunications Job Role: Engineering Employed as SLM-BO (Second Line Maintenance) 2G & 4G Engineer in Nokia KSA, Mobily Project Job Responsibilities: * Maintain all the configuration tasks from OSS apps (Normal & night), planned activities such as re-homing, LAC-RAC change, Sites creation, etc. • Following up 2G & 4G/ daily reports status sent by front-office and optimization. • Report periodically to O&M management all capture problems justifying the reason and actions done for all the previously mentioned reports and equipment failure rate report.

• Work closely with optimization team to maintain the network KPI’s such as Path Balance, IOI, HSR, DCR, Sleeping cells, etc. • Following the spare parts and faulty devices status inventory and R&R (repair &return) Sheets periodically on weekly biases. • Perform maintenance for the BSS equipment’s, and the sites parameters to enhance the performance of the network. • Supervising maintenance with Subcontractors all the network area alarms correlation scenarios for most impacting alarm flows to significantly reduce monitoring/ticketing workload. • Analysis/Troubleshooting routine escalations for RF KPI degradations concerning Nokia BSS/RAN (S15/RU30), BSC2i/3i, Flexi BSC, RNC, Flexi LTE TDD/FDD, Flexi BTS. • Guiding O&M teams for necessary corrective actions for fault rectification. • Generating Daily BSS Fault Analysis Reports for Network KPI Improvement. • Coordination with Optimization and Implementation Teams for Maintenance request related degradation resolution within defined SLA • KPI analysis via Nokia Reporting Suite for analysis and rectification. • Radio Frequency KPI Analysis and rectification. • Liaison with Care teams for problem analysis and rectification. • 2G-4G commissioning, Integration. • BTSs SW upgrade. • Familiar with 2G/3G/4G BTS Manager, FTT, Reflection, NED and many supporting Tools. • Familiar usage at NOLS such as documentation search, S/W Release & Delivery, etc. • Familiar with 2G-3G-4G Nokia performance tool and OSS Netact such as : - Network Doctor, - RNW - Configuration Mgmt. - Reporting Suite - Licence Manager - SW Manager - Alarm browser, etc, to support daily O&M activities and KPI achievement. - 2G/3G/4G BTS site manager. - HIT - TANG - Plan Editor - Lunch Application - FTT / PuTTY - Information Browser for documents September 2013 - July 2014

NSN 2G / 4G Configuration Engineer at Nokia Location: Hail, Saudi Arabia Company Industry: Telecommunications Job Role: Engineering Working with NOKIA for all Mobily network in north / Central as CM (Creation Management Engineer) for all the 2G / 4G. Using all the required tools such as plan editor, XML editor, CM editor, CM operation... etc. March 2011 - September 2013

2G SLM & CM BO at Nokia Siemens Network Location: Riyadh, Saudi Arabia Company Industry: Telecommunications Job Role: Engineering Working with NSN in Hail region as a second line maintenance engineer since March-2011 to August-2013.

* SLM (Second Line Maintenance) tasks. * Responsible for all Mobily network in north area as CM (2G - 4G Configuration Management ). * Guiding O&M teams for necessary corrective actions for fault rectification. * Analysis/Troubleshooting routine escalations Flexi BSC3i. * High level support / NSP support. * Using NAS System / Netact / Application Launcher for RNC remote / Nokia BTS Site Manager for 3G remote & Support/ Nokia Flexi BTS Site Manager for 2G remote & Support November 2010 - December 2010

Senior NSP Engineer at Motorola KSA Location: Riyadh, Saudi Arabia Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA KSA under Eurosearch Company - support Mobily till May 2011: • Working as Snr. Database engineer and Snr. NSP engineer for Mobily network. • Create all new 2G database (BSCs, RXCDRs, PCUs, and Sites). • Create all the new expansion with any frequency (GSM900, EGSM900, DCS1800, and Dual Band). • Implemented new BSS software GSR releases in all Mobily network. • Support on Motorola Analysis and Reporting System (MARS). • Working with the cell optimization product (COP tool). • Declaring Sites by follow up with the RFS team. • Network Health Check. • Trouble shooting all the cases and collect any needed data. • Fault Management. • Using Datagen to install new BSS on Motorola system. • Preparing UNIX scripts by using Motorola Informix tool. • Collect the requested data from the OMCR. • Working with Events_Breaker_v1.5 to prepare events reports. • Check and find out any service affecting problems due to lack of maintenance. • Store the unload stats, RF export, MIB, event logs in Mobily-NSP server. • Follow the opened tickets with Mobily, CNRC. • Check out any new features. • Check out any related bulletins. • Check out any new CDCNs. • Search for any worldwide similar cases for the reported problems. • Manage to provide workarounds to avoid any service affecting problems. • Prepare replies for any customer escalated issues. • Follow the project technical related issues with the deployment team. • Attend as per the on call schedule and on any time if required. • Support the OMCR 3rd level issues. • Local analysis for tickets raised by customer. • Raising SRs for customer tickets / inquiries that cannot be resolved locally. • Updating customer with necessary technical documentation (Bulletins, announcements, release notes… etc). October 2009 - June 2010

DB / NSP SR.Engineer at Motorola Location: Riyadh, Saudi Arabia , KSA - Riyadh Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA KSA under Eurosearch Company - support Mobily till October 2010, Responsible for: * Level 3 NSP (Network Support). * All new 2G database (BSCs, RXCDRs, PCUs, and Sites).

* All the new expansion with any frequency (GSM900, EGSM900, DCS1800). * Motorola Analysis and Reporting System (MARS). * Declaring Sites. * Network Health Check. * Trouble Shooting. * Follow up with Motorola (Deployment - RF - Transmission) teams for TRACING the new sites from the integration to be officially on air with no snags. * No monitoring or shifts bases. April 2009 - October 2009

Database & NSP at Motorola Location: Riyadh, Saudi Arabia , KSA - Riyadh Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA KSA under Eurosearch Company - support Mobily GSM Company up to date, Responsible for: * Level 3 NSP (Network Support). * All new 2G database (BSCs, RXCDRs, PCUs, and Sites). * All the new expansion with any frequency (GSM900, EGSM900, DCS1800). * Motorola Analysis and Reporting System (MARS). * Declaring Sites. * Network Health Check. * Trouble Shooting. * Follow up with Motorola (Deployment - RF - Transmission) teams for TRACING the new sites from the integration to be officially on air with no snags. * No monitoring or shifts bases. April 2008 - April 2009

2G Database Engineer at MOTOROLA Location: Saudi Arabia , Motorola - KSA - Riyadh Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA KSA under Eurosearch Company - support Mobily GSM Company up to date, Responsible for: * All new 2G database (BSCs, RXCDRs, PCUs, and Sites). * All the new expansion with any frequency (GSM900, EGSM900, DCS1800). * Did a new BSS software GSR8 relase in all Mobily network. * Motorola Analysis and Reporting System (MARS). * Declaring Sites. * Network Health Check. * Trouble Shooting. * Follow up with Motorola (Deployment - RF - Transmission) teams for TRACING the new sites from the integration to be officially on air with no snags. * No monitoring or shifts bases. November 2007 - April 2008

Database and OMC-R / Under NSP at MOTOROLA Location: Saudi Arabia , KSA - Riyadh Company Industry: Telecommunications

Job Role: Engineering Working with MOTOROLA KSA under Eurosearch company - support ZAIN GSM company, Responssible for: * All the new 2G database. * Health check. * Fault Management. * Trouble Shooting. * Establish Phase-A database for Zain Network in KSA as new network elements (BSCs, RXCDRs, PCUs, Sites, Did Field remote login to the BSS, DDF, BSS Layout, Re-Homing). * No monitoring or shifts bases. June 2007 - October 2007

Database Engineer at MOTOROLA Location: Pakistan , Lahore Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA Pakistan under Eurosearch company - support MOBILINK GSM company, my contract has been extended till October 18th - 2007. * Working with PGSM900/DCS1800. * Working with 500 BSCs + 5000 sites ( GSM + Dual Band DCS 1800 ). * Doing new DB for Sites, PCUs, BSCs, RXCDRs. * Doing expansions and dismantles for both PGSM900 and DCS1800 Dual Band. * Making reports to National Deployment Manager in Pakistan for the OMC-R Issues every month for all Mobilink Network, and I explain everything happend through the Sites planned till being on air or expansioned or dismantled also after the site has been done by Motorola Deployment Field Engineer (MDFE). * Check the sites helth (Performance) before and after accepting any activityes from my side and field engineer. January 2007 - June 2007

Database Engineer at MOTOROLA Location: Pakistan , Lahore Company Industry: Telecommunications Job Role: Engineering Working with MOTOROLA Pakistan under Eurosearch company - support MOBILINK GSM company, my contract will finish after 6 month - on Jul/2007. * Working with PGSM900/DCS1800. * Working with 500 BSCs + 5000 sites ( GSM + Dual Band DCS 1800 ). * Doing new DB for Sites, PCUs, BSCs, RXCDRs. * Doing expansions for both PGSM900 and DCS1800 Dual Band. March 2002 - December 2006

Sabafon at Sabafon GSM - Yemen Location: Yemen , Sana'a - Yemen Company Industry: Telecommunications Job Role: Engineering 2002 - 2006: OMC Snr. Engineer - Technical Dpt. In SABAFON GSM, Sana'a, Republic of Yemen, Started my work in March / 2002 till December 2006. Jobset Description : Siemens & Motorola & Radio Commander equipments Job set Description: * Using the OMC-R to monitor and maintain BSS network healthy.

* Using the OMC-R as a tool for troubleshooting faulty BSS network. * Using the OMC-R to download new database to the BSS network. * Using the OMC-R to upload BSS database. * Using the OMC-R to add new BSS network elements. * Using the OMC-R to change parameters in the entire network * Using the OMC-R to install new software and patched on the RC and BSS. * Prepare and install the database of the BSS, TRAU, RXCDR, Sites, BTS, and the carries. * Using the OMC-R to monitor the statistics in the whole network. * Using Switch Commander for monitoring purpose. * Using Net viewer to make access on the MW links according to the BSS engineers at the field. * Using Datagen to install new BSS on Motorola system. * Using COP for cell optimization. 2000 - 2001 : Work at Marya Trading Agency as a Graphical Designer, 1996 - 2000 : Working at the Admission office, and Organaizer ( in all Welcome Parties ) of the Modern Academy in Maadi, Cairo.

Extra years of experience not listed above: 2 Years, 1 Months

Education Diploma , RG20 (BSS) at NSN - Nokia Siemens Networks Location: Riyadh, Saudi Arabia December 2011 Base Station Subsystem Operation and Maintenance RG20 (BSS) for experience GSM engineers

Diploma , DX200 / IPA2800 at NSN - Nokia Siemens Networks Location: Riyadh, Saudi Arabia December 2011 DX200 / IPA2800 Platform Essentials and Administration

Diploma , MoP at NSN - Nokia Siemens Networks Location: Riyadh, Saudi Arabia July 2011 * Installation Master Test flexi 3G test. * Commissioning master test 3G flexi BTS.

Diploma , 2G Training at NSN - Nokia Siemens Networks Location: Riyadh, Saudi Arabia July 2011

* Installation 2G Multiradion. * Comessioning 2G BTS.

Diploma , IP Basic at NSN - Nokia Siemens Networks Location: Riyadh, Saudi Arabia June 2011 IP Basic Training

Diploma , Flexi WCDMA BTSs at NSN - Nokia Siemens Networks Saudi Arabia Location: Riyadh, Saudi Arabia April 2011 Flexi WCDMA BTS Commissioning and Integration (Release 1 & 2 BTS - WN6.0 - RU20) (RA4537-06A).

Diploma , GSR-9 and 10 at Motorola KSA Location: Riyadh, Saudi Arabia November 2009 Grade: Delta GSR-9 and 10

Diploma , NET02 at MOTOROLA TRAINING CENTER Location: SWINDON United Kingdom November 2006 Advanced Network Operation

Diploma , System Administration at SIEMENS Training Institute Location: Munich Germany March 2006 BR7.0 - System Administration

Diploma , Operation at SIEMENS Training Institute Location: Munich Germany March 2006 BR7.0 - Operation

Diploma , COP at MOTOROLA GSM COURSE Location: Sana'a Yemen February 2006

Cell Optimization Product

Diploma , Switch Commander at Switch Commander COURSE Location: Sana'a, Yemen Yemen August 2005 SC - Core Network Fault Management via Switch Commander

Diploma , NET 06 at MOTOROLA GSM COURSE Location: Sana'a, Yemen Yemen July 2005 - Network Operations (NET 06) - DataGen.

Diploma , NET 01 at MOTOROLA GSM COURSE Location: Sana'a Yemen July 2005 - Network Operations (NET 01).

Diploma , UNIX Fundamintal + UNIX Administration + Shell Programming at New Horizons Location: Sana'a Yemen December 2004 UNIX Fundamintal . UNIX Administration. Shell Programming.

Diploma , Sys02 in Motorola GSM equipments & Database at Motorola GSM course Location: Sana'a Yemen March 2004 Sys02 in Motorola GSM equipments & Database course.

Bachelor's degree , Computer Science at Modern Academy in Maadi, Cairo, Egypt, Year of Graduation " May / 2000 " Location: Cairo Egypt May 2000 CourseWork : Computer Science

Information System, Database, Programming Languages, Hardware Programming, Networks, Oracle8i, Developer2000, Accounting, Management, Economics and other Business, Computer related subjects and Graphics ( Tools and Languages ).

Diploma , English Language Course at British Council in Cairo. Location: Cairo Egypt June 1995 1994 - 1995 : English Language Course at the British Council in Cairo.

Diploma , English Language Course at Institute of Public Speaking, Pune, India. Location: Pune India February 1994 1992 - 1994 : English Language Course at the Institute of Public Speaking, Pune, India.

High school or equivalent , High School at Marreb High School, Mouala, Aden, Republic of Yemen. Location: Aden Yemen June 1992 1988 - 1992 : Marreb High School, Mouala, Aden, Republic of Yemen.

High school or equivalent , Primary School at Fatemah Primary School, Mouala, Aden, Republic of Yemen. Location: Aden Yemen June 1988 1980 - 1988 : Fatemah Primary School, Mouala, Aden, Republic of Yemen.

Specialties System Administration Questions: 0 Answers: 0 WCDMA Questions: 0 Answers: 0 GSM Questions: 0 Answers: 0 Administration Questions: 0 Answers: 4 NSN Questions: 0 Answers: 0

Skills

Computer skills of Office 97, 2000, XP, MSWord, MSExcel, WinWord, PowerPoint, 3dMax, Fotoshop, HW Level: Intermediate | Last Used: 1 month or less

Languages English Level: Intermediate | Experience: 10 years or less Arabic Level: Expert | Experience: More than 10 years

References Firas Sallam Job Title: OSS Administration, Radio Access Network Operations Company Name: NSN Phone Number: +966.56777915 Email Address: f.sallam.nsn@mobily.com.sa

Rachid Taouraout Job Title: 2G Care, RA Customer support Engineer Company Name: NSN Phone Number: +966.555196376 Email Address: taouraout.rachid@nsn.com

Ibrahim Alhaimi Job Title: NOC 2G / 4G FO Line Manager Company Name: NSN Phone Number: +966.544480500 Email Address: i.alhaimi.nsn@mobily.com.sa

Adel Mahmoud A. AlMasri Job Title: Executive Manager Radio Access Network Operation Company Name: Mobily - KSA Phone Number: +966.543333294 Email Address: a.almasri@mobily.com.sa

Awwad M. Al-Balwi Job Title: RAN Implementation Manager - Northern Company Name: Mobily Phone Number: +966.545344335 Email Address: a.albalwi@mobily.com.sa

Recommendations Waddah is very hard working and intelligent. he is very much cooperative and has good hands on this knowledge. he is always ready to learn more which makes him go higher and higher. By Muhammad Zeeshan Akram (Manager) on February-12-2008