W411 - Comparing Web Service Centers to B2B Seller€¦ · Centers to B2B Seller Rob Fleishman...

Summit 2007: Get Connected

W411 - Comparing Web Service Centers to B2B Seller

Rob FleishmanProduct Management

B2B Seller, Activant's Web-based storefront solution, is now fully integrated with Array. This session will compare the differences between B2B Seller and Web Service Centers, so that you can decide what product best meets your needs.

Pre-requisites: None

Wednesday, 1:15 p.m.

© 2007 Activant Solutions Inc. All Rights Reserved

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Objectives

Demonstrate the basic functionality of B2B Seller for ArrayCompare the capabilities of B2B Seller with those in Array Web Service CenterDistinguish the unique value of Activant’s B2B Seller offeringDiscuss how to choose the solution that will maximize the value of your web storefront



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Return on Investment Opportunity

B2B Seller does represent additional investmentIncrease the value of your web storefront to your business and your customersPresent customers with a 21st century web storefront

Expand your company’s presence in the marketplaceDrive incremental revenueMaximize customer utilization, and satisfaction/loyaltyCut your costsBecome more profitable!


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B2B Seller – Overview Demonstration



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B2B Seller – Customer Login


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B2B Seller – Quick Order Pad



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B2B Seller – Searching for Items


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B2B Seller – Product Category Structure



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B2B Seller – Product Category Structure


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B2B Seller – Master Product Categories



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B2B Seller – Text Searching


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B2B Seller – Text Search Administration



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B2B Seller – “Boolean” Searching



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B2B Seller – Text Searching


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Item Search – Results Screen



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Item Search – Matrix Pricing Display


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Item Search – Volume Pricing Support



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Shopping Cart


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B2B Seller – Shopping Lists



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B2B Seller – Suggestive Selling


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Checkout Process


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B2B Seller – Home Page



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My Account – Customer Self-Service


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Open Payables Query



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Open A/R Web Payments


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Automatic Allocation of Payments



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My Account – Open Orders Query



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My Account – Open Order List


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My Account – Open Order Detail



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My Account – Customer Purchase Query



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My Account – Customer Purchase History



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B2B Seller – Administration Options



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Administration – Abbreviations


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Administration – Shopper Management



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Administration – Shopper Record


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Admin – Shopper Requisition Approval



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Administration – Support Utilities



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Administration – Support Utilities


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Administration – Rotating Images



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Administration – Survey Questions


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Unique Value of Activant’s B2B Seller

Integrates all four elements of a web storefrontMany “high-end” featuresDozens of new features released annuallyStyle sheet driven for easy design configurationSeamless integration to all Activant enterprise business solutions

Integrated with ArrayFacilitates upgrade to Activant Prophet 21



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Seamless Integration to Business System

Single point of data maintenanceAdd and edit item informationItem categories, prices, tax tables, unit sizes, etc.

Real-time customer account dataAutomated order importCustomer-specific pricing

Calculated in real-time by business systemEliminates discrepancies and resulting issues


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Summary of B2B Seller Features

Revenue generatorsVolume-based pricing and item up-sellingAccessory item support and automatic messagesSuggested shopping lists

Cost reducersMy Account customer self-service moduleOrder expeditingCustomer purchase history reporting



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Summary of B2B Seller Features

Customer Utilization/Satisfaction DriversEnhanced search capabilitiesDigital content

Master Product Category pagesRotating ImagesWeb Survey engine

Multiple units of measureOn-line registration and approval processSupport utilities


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Additional Resources

T501: Marketing Your Web Site to Your CustomersActivant Consulting Services – Cary WoodmanActivant Web Site links

http://distribution.activant.com/tradingpartnerconnect/solutionoverview-b2bseller.html (B2B Seller Solution Overview)http://distribution.activant.com/tradingpartnerconnect/b2b-seller.html (Overview of B2B Seller)http://distribution.activant.com/press/edt-storefront.html (Discussion of value of Web-based Storefront)



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Suggested Action Plan

Schedule a comprehensive demonstration of B2B Seller for Array with Activant Sales teamDiscuss and evaluate potential impact of all of the new features available to YOUR customersLet Activant know of any WSC features that you need added to B2B SellerMake definitive cost/benefit decisionWhere appropriate, ACT!!


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Summary

Activant’s B2B Seller is available and integrated to the Activant Array business solutionB2B Seller has many features not available in the existing Array WSC productActivant is constantly building more value into the product via new product releasesB2B Seller can help you become more profitable

Drive revenueCut costsMaximize customer experience on your web site



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Thank You for Attending

W411 - Comparing Web Service Centers to B2B SellerRob FleishmanPlease submit the Session Feedback Form

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W411 - Comparing Web Service Centers to B2B Seller€¦ · Centers to B2B Seller Rob Fleishman...

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