Vserv Capture Mgt Intro 7 9 09
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Transcript of Vserv Capture Mgt Intro 7 9 09
Bill McCeneyBill McCeney1
Capture Management ValueCapture Management ValueI Bring I Bring
Change Agent Facilitator
Thought Leader for Targeted Win Strategy Development
Discipline, Focus, Formality, and Structure to Execute the Capture
Process
Hands-on Capture Management Performance
Hands-on Mentoring
Independent Non-bias Consultation
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Intellectual PropertyIntellectual PropertyI BringI Bring
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Capture Management Plan Template
Positioning Plan Template
Win Strategy Template
Call Plan Template
Competitive Analysis Matrix
Win Assessment Matrix
Capture Management Training Courses
Theme Development Template
Storyboard Template
Compliance Matrix Template
Business Development Guide
Pre-proposal Checklist
Proposal Checklist
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BenefitsBenefitsYou GetYou Get
Act as a Catalyst for Change
Jump-start the Capture Process
Institute and Customize Your Capture Process
Execute and Instill Your Capture Process
Facilitate Capture Sessions
Mentor Staff Performance
Provide Independent, Non-bias Recommendations
Proven Winning Process!
OpportunityIdentification
OpportunityQualification
OpportunityDevelopment
ProposalDevelopment
Post-ProposalActivities
Ongoing market research and analysisMaintain agency awareness, analysis, contactsUnderstand new and ongoing requirementsCultivate relationshipsReinforce image and awareness of capabilitiesEstablish strategic alliancesDevelop agency, competitor, opportunity filesAnalyze forces and factors affecting opportunityIdentify targetsEvaluate competitorsFormulate marketing plansDevelop and maintain list of leadsFormulate strengths and weaknesses
Analyze targetFormulate gapsIdentify preliminary teamingContinue client interactionCollect essential elements of informationAssess “win-ability”Determine available resourcesDevelop initial Win StrategySchedule Executive meeting with clientsPrepare Opportunity Review
Monitor procurement activitiesMonitor competitor activitiesDevelop Capture PlanFinalize TeamingPrepare price estimatesDevelop technical solutionDevelop management approachDevelop proposal strategyPrepare win themes, discriminatorsPrepare B&P budgetValidate pre-proposal checklistPrepare Opportunity Review
Prepare Proposal PlanPrepare scheduleDevelop compliance matrixPrepare outlineDevelop themes & discriminatorsPrepare writing guidesBuild proposal libraryPost storyboardsConduct IPRsConduct Pink, Red, Gold reviewsValidate proposal checklist
Monitor client activityPrepare for CRs & DRsPrepare for BAFOPrepare for Orals/DemoConduct lessons learned session
ProgramIdentification
InvestmentReview Board
IndustryDay
DraftRFP RFP
ProposalSubmittal
ProposalEvaluation Award
Business Developer Activities
Capture Manager ActivitiesProposal Manager Activities
Proposal Coordinator Activities
Step 0OpportunityReview
Step 1OpportunityReview
Step 3Bid/no-bidReview
Kick-offMeeting
GreenReview
PinkReview
RedReview
GoldReview
Step 2OpportunityReview
StartWork
Opportunity TimelineOpportunity Timeline
~30 days ~30 – 90 days~6 – 12 months
Government Activities
Performance MeasurementCustomer Satisfaction SurveysContract SummariesPast PerformanceTestimonials and Awards
Capture Management Framework
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Capture Management Is The Focal Point for the OpportunityCapture Management Is The Focal Point for the Opportunity
Subject MatterExperts
Marketing Plan
Proposal Plan
Call Plan
Transition/Phase-In Plan
CaptureManager
Account Manager
Customer
VP BD
Executives Line VP’s
Contracts/Pricing
Human Resources
Proposal DepartmentMarket Research
1. Structured Process to Qualify, Develop, Bid, and Win Business
2. All of the Activities to Muster the Resources and Focus Their Effort to Develop and
Propose the Win Strategy
3. The Leadership to Turn Opportunities Into Revenue
4. Whatever It Takes!
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External AnalysisMarketing Activities
Customer AnalysisSituation AnalysisCompetitor Analysis
Program Requirements
Internal AnalysisProgram ApproachResources
Past PerformanceResumesTechnical SolutionManagement Approach
Cost & PricingBusiness IssuesRisks
Capture StrategyBusiness Intelligence CollectionCall PlanSolution DevelopmentWin Strategy
Capture Plan OutlineI. OverviewA. Target Program SummaryB. Program DescriptionC. BackgroundD. ScheduleE. Opportunity RatingF. Capture StatusII. Marketing ActivitiesA. Customer OrganizationB. Source Selection ProcessC. Hot ButtonsD. Competitor AnalysisE. Call PlanIII. Program RequirementsA. ScopeB. RequirementsC. DeliverablesIV. Positioning PlanA. Win StrategyB. TeamingC. TechnicalD. ManagementE. StaffingF. Past PerformanceG. ResumesH. CostV. Business TopicsA. DesirabilityB. TeamingC. Cost to BidD. Risk & MitigationVI. Proposal RequirementsA. Proposal Manager & TeamB. Proposal PlanC. Special Requirements
Implementation, Control, Monitoring
Positioning Iterations
As Required
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Capture Management FrameworkCapture Management Framework
Positioning Iterations
As Required
Revenue
Pipeline:IdentificationsProspectsQualificationsBid DevelopmentsProposals
Qualification
Opportunities
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Capture ManagementCapture Management
Turn Opportunities Into Revenue
Revenue
0
20
40
60
80
100
120
‘02 ‘03 ‘04 ‘05 ‘06 ‘07 '08 '09 ‘10 ‘11
$ Millions
New
Existing +
Options+
Extensions
M & AContribution
Pipeline ContributionTo Earnings
Potential
Existing +
Options+
Extensions
ContractBase
“The value of the company is its earnings potential”
CompoundAnnualGrowthRate
ContractExpirations
Pipeline Value: Identifications = $3,200M Prospects = $1,600M Qualifications = $800M Bid Developments = $400M Proposals = $200M
Wins!! = $50M
Backlog
Existing +
Options+
Extensions
Existing +
Options+
Extensions
Task Orders
TaskOrders
TaskOrders
ContractBase
Recompetes
New
New
New
TaskOrders
ContractBase
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Capture ManagementCapture Management
1 Win!! = $50MWin Probability = 25%
Business DevelopmentQualification
CaptureQualification
Pipeline Value: Q0 Identifications = $3,200M Q1 Prospects = $1,600M Q2 Qualifications = $800M T3 Bid Developments = $400M B4 Proposals = $200M S Bids Submitted = $200M
Capture Plan OutlineI. OverviewA. Target Program SummaryB. Program DescriptionC. BackgroundD. ScheduleE. Opportunity RatingF. Capture StatusII. Marketing ActivitiesA. Customer OrganizationB. Source Selection ProcessC. Hot ButtonsD. Competitor AnalysisE. Call PlanIII. Program RequirementsA. ScopeB. RequirementsC. DeliverablesIV. Positioning PlanA. Win StrategyB. TeamingC. TechnicalD. ManagementE. StaffingF. Past PerformanceG. ResumesH. CostV. Business TopicsA. DesirabilityB. TeamingC. Cost to BidD. Risk & MitigationVI. Proposal RequirementsA. Proposal Manager & TeamB. Proposal PlanC. Special Requirements
Pipeline Qualification
Pipeline Identification:
Market ResearchAgency Strategic PlansThreats & WeaknessesTechnology ThrustsLegislationGAO ReportsGWACA-76 SEAT TrendsOMB Form 300Customer RelationshipsCompetition PerformanceRecompetesNew Programs
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Capture ManagementCapture Management
Summary Positioning PlanSummary Positioning Plan
CaptureCapturePlan (see Plan (see next next slides)slides)
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The Single Source Document for Pertinent Information to Bid an Opportunity:• Focuses Thinking• Provides Discipline• Builds Common Understanding• Systematically Develops a Win Strategy• Surfaces Action Items for Win Strategy Implementation• Keeps Capture Activities Coordinated• Progressively Positions You to Win
The Capture PlanThe Capture Plan
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Overall Win Strategy• Confirm Strategic Fit and Core Competencies• Identify and Build-up:
– Competitive Advantages– Technical Solution – Pricing... etc.
• Build on History with Customer and Relationships• Select Key Teaming Partner(s) to Fill Gaps and Secure Niches• Identify Vulnerabilities of the Incumbent and Create Ghosting Strategy• Answer Why Us?:
– Can We Play?– How We Can Win?
SAMPLE ACTIONS • What’s the Incumbent Planning?; How are they Performing?
Elements of The Capture PlanElements of The Capture Plan
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Overall Win Strategy (cont’d)• Why Us?1. Can We Play?
– Relevant Past Performance– Key Personnel– Experience & Qualifications– Market Survey / Response to Sources Sought / Shaped the Requirements– Positioning with the Customer / Messages Delivered in Customer Meetings– Teaming Required (Why and Who)– Marketing Plan / Call Plan / Accomplishments
2. How We Can Win?– Technical Strategy & Solution– Management Strategy & Solution– Cost / Price Strategy & Solution– Innovations (Features & Benefits)
Elements of The Capture PlanElements of The Capture Plan
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How We will win:• Strong Prime:
– One of the top 5 Contractors– Core competency in key work requirements– Excellent Proposal, Excellent Orals
• Strong incumbent Team:– Team has hands-on experience – Team has demonstrated superior performance– Team has staff who have demonstrated:
• Responsiveness• Integrity• Accountability
• Low risk solution:– Existing “Model” of work required– Existing ERM with fully functional Knowledge Base – Existing Management Process– Rational development and execution of work required – Transition to Over-arching ERM to “Do More With Less”
Elements of The Capture PlanElements of The Capture Plan
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Technical Solution• Fully Staffed• Solutions System Engineered• Methods / Approaches / Standards• Tools• Innovations / Technology Demonstrations / White Papers• Experience / Qualifications• Filling Gaps in Skills / Experience / Knowledge with Team
SAMPLE ACTIONS•Study Requirements/ Draft SOW/ Incumbent SOW, etc…, and Perform High-Level “GAP Analysis” of Quals vs. Requirements
Elements of The Capture PlanElements of The Capture Plan
Complete DetailsComplete Details To Be ProvidedTo Be Provided
17Bill McCeneyBill McCeney