Volunteering for the London Olympics - Moore Kingston Smith
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Volunteering for the London Olympics Anna Barrett Feb 2013
Transcript of Volunteering for the London Olympics - Moore Kingston Smith
Volunteering for the London Olympics Anna Barrett Feb 2013
Outline
• What did I do?
• Selecting the Games Makers
• Volunteers – tips
• Post Olympics Legacy
2
What did I do?
3
SEV – Selection Event Volunteer
• Training – McDonalds university !
• Venue – Excel
Preparation & Test events
• Gymnastics
• Technology Town Hall
• Swimming
• Technical Rehearsal 2 - TR2
• Training – General & Role specific
• Auditions and rehearsals
Olympics
• Printed Results Distribution Team Leader
- Aquatics
Paralympics
• Opening & Closing Ceremonies –
Audience Leader
Selecting the Games Makers
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Interview Process
Registration, Admin, Welcome (Eddie!), Interview, Goodbye & Thank you !
Questions & Competencies
Provide examples of ….
1.What is your favourite Olympics sport & why? Why do you want to volunteer?
PASSION / ENTHUSIASM
2.Going the extra mile for a customer, colleague or member of the public.
CUSTOMER SERVICE
3.Working under pressure, had to meet a tight deadline? DELIVERY
4.Working in a team. TEAMWORK
5.Something you have done that you are proud of? INITIATIVE/ PROACTIVE
6.How do you relate to the functional area? SUITABLILTY
7.Team leader – experience, overcoming conflict, TEAM LEADER
Mission & Training
I DO ACT = Inspire, Distinctive, Open, Alert, Consistent, Team
Motivation & Benefits for volunteering
• Opportunity to contribute back to community
• Do something worthwhile & different
• Learn new skills / transferable to workplace
• Fun & make new friends
• Confidence
Organised
• Pre event : Set expectations – how many are you looking for, roles available, dates needed,
training & interviews, locations, shift hours, recognition, who can apply?, What is NOT included
(transport costs, watching event etc)
• Processes & procedures
• Training – pre event or on the day
• Be professional
Communication
• Setting expectations – what happens next
• Updates – making you feel important & part of the team
• Easy access Websites – e.g. booking shifts
• Say THANK YOU ! Certificates, special event items, emails, post event reunions
Volunteers Tips
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Local companies & organisations
• Are you in touch with local companies who could help – fulfils Corporate responsibility &
great for team building !
• Different from work
• What can you offer ? Work experience/ Fun / etc etc
What can you do for volunteers?
• Be Organised !
• Breaks & refreshments
• Communicate
• Say THANK YOU
Post Olympics Legacy
6
Managing Volunteers – The Legalities
Eric Burrow
Principal Consultant
HR Insight Ltd
What does it mean to be a
Volunteer?
Legal Status
Volunteer or Employee?
Contract of Employment
Mutual Obligations
Set working hours
Perks
Employment Rights
Guaranteed Payments
Protected Rights
Discrimination Protection
Legal cases
Mid Sussex CAB
“Volunteer” claimed disability discrimination when they were
asked to no longer be a volunteer, saying this was due to their HIV
status.
LOCOG
Female who suffered from severe epilepsy and arthritis, who
volunteered and was accepted as a Games Maker by LOCOG,
made an Employment Tribunal claim when she was unable to
complete her duties and had to stop her volunteer work, stating
that LOCOG failed to take sufficient account of her disability and
make reasonable adjustments.
Reducing the Risks
Clarify the Relationship
Volunteer Agreement wording
No employment status
No additional “considerations”
Only incurred expenses – nothing on top
Legitimate Expenses?
Travel from Home
Meals
Equipment/clothing
Childcare costs?
Need to define in an expenses policy what is
acceptable
Volunteer Handbook
Background
Expectations
Communications
Training required
Expenses Policy
Health & Safety
Other Policies
What about Internships and Work
Experience?
Recruiting Volunteers
Pamela Butler – Balanced People
Recruitment
Recruiting Volunteers?
Volunteering England – Now part of
National Council for Voluntary Organisations
(NCVO)
Volunteer Centres
Do-it
IVO
Volunteer Centres
All over the UK
London – Westminster, Camden, Ealing,
Hammersmith and Fulham, Tower Hamlets etc
London School of Economics, Imperial College
London, Kings College London
Easy to register your volunteering opportunities
Easy for individuals to register also
Disclosure and Barring Service (DBS)
What can you do?
Local universities / third level education
colleges
Local faith based organisations
Schools and Sixth Form Colleges
Libraries and local shops
Local events such as Farmers Markets or
Fairs
NPC perspectives, ‘Talking about results, September
2010
Do- it
350 Volunteer Centres
300 national and regional charities
28,000 organisations
Access to other high profile websites incl.
DirectGov, Job Centreplus and Timebank
130,000 visitors each month
54,000 register for at least one opportunity
What can you do?
Google Search, Post Office, Estate Agent
Speak to a decision maker
Make your pitch compelling
Put the package together for them
Be persistent
Keep in contact quarterly and build good
relationships
IVO
Social Media site
Aimed at Volunteers and Organisations
Build around the concept of Networking
Users include the British Heart Foundation,
Cats Protection Society and the RNIB
Lists messages from individuals that are
looking to volunteer
Sign up to contact individuals
What can you do?
Successes
Upcoming events
Opportunities to get involved
Pitching your Charity?
Mission Statement
Sell the benefits
ABC
Regular contact – Quarterly?
Fresh content - News and updates
Activities
Successes
More Information?
Contact
Pamela Butler 0207 306 5698
Nanja Fourie 020 7306 5668
Sue Chenery 020 7306 5667
Balanced People Recruitment
