Volunteer link coaches
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Apparo IT Volunteer Coaching Program
Transcript of Volunteer link coaches
Apparo IT Volunteer Coaching Program
Apparo – Who We Are
•Helps nonprofit agencies embrace the power of technology to transform how they operate and deliver their missions
• Serves as the CIO resource behind more than 180 local nonprofits
• Creates a bridge between the nonprofit and corporate technology sectors
•Delivers solutions that multiply nonprofit effectiveness throughout the region
Corporate Leaders
Apparo Staff
Technology Providers
Technology Solutions
800 Charlotte Region Nonprofits
Program Design
Format:
One-on-one - On-site coaching AT the agency
Volunteers schedule coaching session(s) each month at mutually convenient times during the work day.
Time commitment:
4 month Semesters – Fall & Spring
Partnership for 1 to 4 months; 1 hour minimum each month
Can adjust partnership monthly
Process:
Agency staff enter their coaching needs at start of the semester via Volunteer Link
Volunteer coaches select partner from list of opportunities on Volunteer Link
Primary coaching focus is business tools that corporations use in day-to-day operations:
• Excel, Word, PowerPoint, Outlook, Windows navigation
• SharePoint: calendar sharing, document sharing
Process elements to Highlight
Semester will last for 4 months
Make your one hour per month a priority –not an “if I can fit it in”
Start right away -Contact your partner and respond to him/her/ them!
One-on-one and in person.
(No phone call sessions)
You are not the “go-to-IT-guy”; NPO Agencies have Managed Services contracts
How does the process work?
Register on Apparo’s Volunteer Link
Complete your profile
Complete orientation and skills assessment
CHOOSE a coaching opportunity
Coordinate coaching time with your NPO partner over the semester
Log-in coaching hours
How to understand your partnership
•Are they larger or smallero ASC, United Way
More sophisticated operationso Dress for Success, Let Me Run, Mental Health
Few people in many different roles
•Have they just migrated to new Windows/Office/Office365 platforms
•How do they use SharePointo Across the whole agencyo Individually
•How do they use their Email/Outlook
•Use and share helpful resource material on the Volunteer Link site
•Ask for a brief tour, learn about their mission
Example: Email/Outlook
•Productivity functionalityoContact ListsoSharing CalendarsoSetting-up appointment o Inviting others inside and outside the agency
Marking events private
How to choose a coaching opportunity…
Click on Review Coaching Opportunities to view your coaching choices
How to choose a coaching opportunity…
Click on the title of the coaching opportunity
How to choose a coaching opportunity…
Click on the drop down menu and choose Assign to Me
How to choose a coaching opportunity…
Click on My Contacts to view the contact info of your coaching partner
Testimonials
My coach was awesome.
It was really a terrific process -
and a great value
22 agencies served over 3 years
If you have any questions or feedback you can contact your corporate coordinator or email Apparo at [email protected]
Thank you for working with area nonprofit agencies to improve their computer and IT skills thereby increasing their ability to serve the Charlotte community!
