Volunteer Leaders Webcast Series December 12, 2013 Sherry Johnson, SPHR Field Services Director Time...
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Volunteer Leaders Webcast Series December 12, 2013 Sherry Johnson, SPHR Field Services Director Time Management Overcoming the Challenge!
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Transcript of Volunteer Leaders Webcast Series December 12, 2013 Sherry Johnson, SPHR Field Services Director Time...
Volunteer Leaders Webcast SeriesDecember 12, 2013Sherry Johnson, SPHR
Field Services Director
Time Management
Overcoming the Challenge!
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Today’s Agenda
1. Where we stand with time today
2. Determining where your time goes
3. Prioritizing and work/life balance
4. The power of delegation
5. Ensuring clear communication
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Time Management and Work / Life BalanceOvercoming the Challenge!
“No one has enough time, but everyone has all there is.”
- Anonymous
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The Pareto Principle
Are you feeling overwhelmed? It’s time to organize and simplify your life!
80/20 Rule
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Parkinson’s Law
The demand upon a resource tends to expand to match the supply of the resource.
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Analyze How You Spend Your Time
Activity Start Time Finish Time
Time Spent
Planned Activity? Notes
Telephone Calls
Scheduled Interviews
Employee Meetings
Walk-in Interviews
Special Projects
Other
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The Future Comes Soon Enough
“ I never think of the future. It comes soon enough.” - Albert Einstein
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Using Key Goals to Focus on Your Priorities
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Strategies for Optimizing Your Work Day
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Strategies for Optimizing Your Work Day
1. Balance your work and leisure time
2. Set your priorities
3. Manage your e-mails & telephone calls
4. Control interruptions
5. Schedule time for your work day
6. Delegate!
7. Find an organization system that works – and stick with it!
8. Handle paper once
9. Break a project into actionable pieces
10. Identify and challenge things that waste time and effort
11. Recondition the expectations of others
12. Batch routine work
13. Work in uninterrupted blocks of time
14. Re-clarify goals and priorities – daily!
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Work / Life Balance
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Slaves to the Clock
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Ready, Set, GO!
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Have the Discipline to Stay Focused
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Delegation
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The 10 Keys to Successful Delegation
1. Define the task
2. Select the individual
3. Assess ability and training needs
4. Explain why
5. State required results
6. Identify required resources
7. Agree on schedule
8. Support and communicate
9. Provide feedback on results
10. Repeat the process
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Communicating
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The Employee “Voice”
Figure 1: Organizational Communication Poll
HR Professionals
Employees
My organization is open to suggestions and improvements offered by employees.
3.00 2.74
My organization listens to what its staff has to say. 2.86 2.64
My organization addresses the issues that are most important to me.
2.65 2.37
Note: Averages are based on a scale where 1 = strongly disagree and 4 = strongly agree.
Source: Parks, M. (2005). SHRM/CareerJournal.com 2005 organizational communication poll findings. Retrieved July 6, 2007, fromwww.shrm.org/Research/SurveyFindings/Pages/default.aspx.
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Communication Tips
1. Allow employees to question
2. Be clear and concise
3. Be open and honest
4. Use appropriate communication medium
5. Transmit the correct information
6. Adapt communication to reflect culture
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Impact of Effective Communication
Fast Fact• The 2003/2004 Watson Wyatt study found that
high levels of effective communication have a positive impact on employee turnover.
• According to the study, companies that communicate effectively are more likely to report turnover rates below those of their industry peers that communicate less effectively
(33.3 % versus 51.6%, respectively).
Source: 2003/2004 Watson Wyatt Effective Communication ROI Study—Connecting Organizational Communication to Financial Performance.
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Empowering Employees
1. Meaning: the importance of an employee’s work
2. Competence: belief in capacity to perform tasks
3. Self-determination: offering employees more control
4. Impact: value employee opinions
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Summary
1. We have all the time there is, we need to use it!
2. Evaluate where your time goes
3. Set priorities around how you work
4. Delegate and empower your employees
5. Make your communication clear
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Resources
• Article available on the SHRM Volunteer Leaders Resource Center (VLRC), “Management Series Part I: Time Management Skills-Optimizing Your Effectiveness”
http://www.shrm.org/Research/Articles/Articles/Pages/Management_20Series_20Part_20I__20Time_20Management_20Skills-Optimizing_20Your_20Effectiveness.aspx
• “Time Management Training,” available through the SHRM Store; includes a companion CD-ROM with ready-to-use presentations and electronic copies of all supporting material
http://shrmstore.shrm.org/time-management-training.html
• Articles on the topic of “work/life balance” available on the SHRM website
http://www.shrm.org/searchcenter/Pages/Results.aspx?k=work/life%20balance
• “Workplace Flex Toolkit” recently published on the SHRM Workplace Flexibility Resource Page http://www.shrm.org/hrdisciplines/benefits/Pages/workflex.aspx
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Questions
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Sherry Johnson, SPHRField Services Director [email protected] 703-535-6255 (W)@SHRMSherry
www.shrm.org
Thank you!
