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  • 515

    Chapter 22

    _________________________

    ADVERTISING AND COMPETITION

    Anthony J. Dukes

    This chapter provides an introduction to the economic analysis of advertising, providing

    the foundation that is needed to understand how advertising relates to product

    differentiation and to various antitrust theories that directly involve advertising. As

    explained below, advertising is an important competitive tool that firms use to convey

    information to potential purchasers about their products performance characteristics and

    price. This makes advertising conduct an important market attribute.

    1. Introduction

    Advertising is an action throughwhich firms communicate to the public. It involves

    a variety of content (e.g., specific product details, product comparisons, image

    enhancement, and quality signaling) and media (e.g., television, radio, Internet, print,

    product packaging, and direct marketing). The information that is communicated may

    relate to the price of a product or other product characteristics. Information about

    product quality may be very direct or it may be signaled by association with other

    things, including the price of the product or particular people. In fact, economists have

    come to understand that a firms decision to advertise may offer a signal that provides

    information beyond the content of the advertisement.

    While pricing is often the focus of economic analyses of competitive conduct, firms

    also use advertising to compete. In fact, U.S. firms spent over $285 billion on

    advertising in 2006,1over 2 percent of the gross domestic product (GDP).

    2Given the

    widespread use of advertising, it is not surprising that economists devote considerable

    attention to studying advertising in the context of different product markets as well as to

    studying advertising markets themselves. Economists have not only delved into why

    firms advertise, but they have also studied the effect that advertising has on consumers

    and onmarket performance. For example, economists have considered whether there is

    too much or too little advertising.

    As suggested above, economists recognize that different types of advertising convey

    different types of information. Some advertising is designed to convey information

    about the price of the product or its availability at certain locations. However, much

    advertising is devoted to providing information about a products quality or trying to

    persuade customers that a particular product would bring a variety of benefits, including

    a desirable image.

    Marshall School of Business, University of Southern California. The author gratefully acknowledges

    the helpful comments of Gregory Gundlach, David Soberman, and especially Philip B. Nelson.

    1. 100 Leading National Advertisers, ADVERTISINGAGE, June 25, 2007.

    2. Based on nominal gross domestic product of $13.25 trillion for 2006. See Press Release, Bureau of

    Economic Analysis, United States Department of Commerce (June 28, 2007).

    Anthony J. Dukes, Advertising and Competition, in ISSUES IN

    COMPETITION LAW AND POLICY 515 (ABA Section of Antitrust Law

    2008)

  • 516 ISSUES IN COMPETITION LAW AND POLICY

    Because advertisers themselves decide on the content of advertisements, consumers

    take information that is provided through advertisements with a grain of salt. As a

    result, economists have sought to determine how consumers interpret advertisements

    and to evaluate how they are affected by advertising. Illustrative questions that

    economists have considered include: Does the mere fact that a product is advertised

    signal to consumers that the product is a quality product? Does exposure to advertising

    make consumers more or less price elastic? Can advertising ever be used to confuse

    consumers?

    By answering these types of questions, economists have developed an understanding

    of how advertising works that provides insights into various public policies, including

    antitrust law. In particular, because advertising can inform customers about market

    prices, agreements that restrict advertising can have significant anticompetitive effects

    on price by reducing the elasticity of demand that individual firms face. Because

    advertising sometimes is an efficient source of information about product quality,

    advertising can facilitate entry by allowing entrants to more quickly inform customers

    about their new products, allowing the entrants to avoid the slower and more costly

    experience-based diffusion of quality information. On the other hand, intensive

    advertising may indicate that entrants must invest significant sums in advertising before

    they can compete successfully in a market, implying that themarketmaybe insulated by

    sunk cost barriers to entry.

    This chapter reviews the economics literature that has analyzed advertising aswell as

    its relationship to competition,3providing a foundation for the analysis of the antitrust

    issues that relate to advertising. Specifically, Section 2 elaborates on the role of

    advertising in different market contexts. Section 3 discusses the economic incentives of

    the individual firm with respect to its advertising decisions. Section 4 delves into the

    strategic and competitive use of advertising. In particular, it analyzes how the

    advertising of one firm may interact with the advertising of another firm and how

    advertising may be used to differentiate a firms product so that the product is somewhat

    insulated from rivals pricing. The section also discusses the state of empirical findings

    with respect to advertising and competition.

    Finally, Section 5 turns the inquiry toward the social impact of advertising. In

    particular, this section explores the social benefits and costsnet social welfareof

    advertising, and how they align with those of the firm. This permits us to identify

    sources of market failure in the provision of advertising.

    2. The roles of advertising

    The definition of advertising employed in this chapter stems from the economics

    literature. A great deal has been written on advertising, however, outside of economics,

    most notably in marketing, psychology, and business management; definitions across

    disciplines may vary. Prominent marketing texts, for example, that of Kotler and

    Armstrong,4classify advertising under the more general business activity of promotion

    3. For a broader review of the advertising literature, see Kyle Bagwell, The Economic Analysis of

    Advertising, in 3 HANDBOOK OF INDUSTRIALORG. (Mark Armstrong & Robert Porter eds., 2007).

    4. PHILIPKOTLER&GARYARMSTRONG, PRINCIPLES OFMARKETING (12th ed. 2007).

  • ADVERTISING AND COMPETITION 517

    or marketing communication. The definition adopted here is that advertising is a costly

    activity undertaken by the seller of a product and has an effect on the demand for that

    product. The exact nature of this effect, however, has been the subject of discussion

    among economists and is addressed in this section.

    2.1. Classical roles

    Economists typically view advertising as an activity that sellers undertake to inform

    buyers about their products or persuade them that a product is most suitable. The value

    of advertising and the type of advertising that sellers undertake is likely to be

    determined, at least in part, by characteristics of the products that they are selling. In

    particular, in their analysis of advertising, economists distinguish four types of products:

    search goods, experience goods, credence goods, and conspicuous goods.

    Search goods are products that consumers can fully evaluate before they purchase

    them. For example, a consumer can inspect a shirt (for quality, fit, etc.) and accurately

    anticipate its net benefit before buying. Economists refer to such products as search

    goods because a consumer search is sufficient by itself to make an informed purchase

    decision. For search goods, advertising is used to lower the consumers search cost by

    informing the consumer about the products existence, helping the consumer locate

    where it is available, identifying the price that must be paid at different locations, and

    identifying product characteristics that vary across product offerings.

    Economists have recognized that there are some products forwhich the consumption

    benefits are not known until after purchase and trial and refer to these products as

    experience goods. Economists sometimes distinguish between two types of experience

    goods: convenience goods and shopping goods. Convenience goods are products for

    which consumers cannot be sure of the quality until they consume it, but because the

    product is low priced and purchased on a frequent basis, consumers are able to use

    information from past purchases to make informed choices. Beverages are a good

    example of this type of product. Because repeat business is important to suppliers of

    convenience goods, suppliers have an incentive to provide stable quality levels so that

    the consumers experience the same level of quality across their purchases. Given these

    product characteristics, low-priced sampling of products is a cost-effective learning

    strategy for convenience goods. Because suppliers want to encourage customers to

    include their product in the sampling, they have an incentive to advertise to gain trial of

    their product. The accuracy of claims made in these advertisements is subject to

    repeated checks by consumers, which may lead consumers to become confident in the

    accuracy of claims made by particular brands and thus more willing to try new

    products introduced by those brands.5Moreover, with respect to an individual

    convenience good, the stability of the product and the information provided byhistorical

    5. While the information theory described in the text is central to much advertising literature, the reader

    should be aware that there is some contradictory empirical evidence. For example, high prices have

    sometimes been found to be associated with lower quality levels for convenience goods. See Peter

    Riesz, Price-Quality Correlations for Packaged Food Products, 13 J. CONSUMERAFF. 236 (1979);

    Alfred Oxenfeldt, Consumer Knowledge: Its Measurement and Extent, 32 REV. ECON. & STAT. 300

    (1950).

  • 518 ISSUES IN COMPETITION LAW AND POLICY

    trial may move the particular brand from having the characteristics of an experience

    good towards having the characteristics of a search good and may force retailers who

    resell these products to be careful about how they price them since comparison shopping

    can be done relatively easily.

    In contrast, shopping goods are high-priced goods that are purchased on an

    infrequent basis. Automobiles are a good example of a shopping good. Because

    sampling is not a cost-effective way for consumers to learn about these products,

    economists have concluded that, in a comparative sense, consumers will make greater

    use of the information and signals contained in advertisingwhen buying shopping goods

    than when buying convenience goods.6However, because the detailed information that

    consumers often demand before buying shopping goods can sometimes be provided

    more cost effectively in other ways, such as through point-of-sale instruction by a

    salesman, advertising levels are not always as high for these goods as onemight expect,

    whichmay explain why Porter found that that the average outlay as a percentage of sales

    was 4.7 percent for 19 convenience goods industries and only 2.1 percent for 23

    shopping goods industries.7

    Another category of goods are credence goods. The quality of these goods cannot be

    fully assessed through trial, often because the utility of consuming these goods depends

    in part on third-party reactions that are not easily assessed by the purchaser. For

    example, suppose a bar patron buys a certain brand of beer to impress friends of his

    refined taste in malt beverages. Beyond the enjoyment of the beer itself, added benefit

    accrues to the purchaser because of what he believes others think of him. But since he

    may never know howmuch his fellow bar-goers are impressed, he cannot be sure of the

    benefit of the product even after consumption. For these goods, advertisingmaybe used

    to reinforce the notion that a product will provide high levels of utility. In the beer case,

    for instance, brand advertising conveys positive associations of those who drink the

    beer. These associations are communicated, not only to the consumer, but also to his

    friends.

    The utility of consuming conspicuous goods, like credence goods, depends in part on

    third parties reactions because these goods not only satisfy material needs but also

    social needs such as prestige. Conspicuous goods include things such as jewelry,

    perfumes, and watches that obtain some of their value from the prestige that individuals

    get when others recognize that the individual is consuming exclusive goods.8In fact,

    unlike typical products, the demand for conspicuous goods may rise with price.9

    Not only are there different types of products, there are different types of advertising.

    Classical treatments of advertising sometimes distinguish three types of advertising:

    informative, persuasive, and complementary.

    6. See David N. Laband, Advertising as Information: An Empirical Note, 68 REV. ECON. & STAT. 517

    (1986).

    7. Michael Porter, Consumer Behavior Retailer Power and Market Performance in Consumer Goods

    Industries, 56 REV. ECON. & STAT. 419 (1974).

    8. Wilfred Amaldoss & Sanjay Jain, Pricing of Conspicuous Goods: A Competitive Analysis of Social

    Effects, 42 J. MARKETING RES. 32 (2005).

    9. Id.

  • ADVERTISING AND COMPETITION 519

    Informative advertising is advertising that firms undertake to communicate product

    information to the consumer. This information enables the consumer to evaluate the

    utility he will obtain from buying the product. A magazine advertisement might, for

    example, show pictures of the product, describe its features, and inform upon how or

    where to purchase it. To be fully informative, it must also indicate the price of the

    product. Grocery or department store mailers that announce sales and special product

    offers are prototypical examples of informative advertising.

    The lack of hard information on a typical television commercial, however, suggests

    that the advertising often does not involve the direct provision of detailed information

    about a product. Classical treatments of advertising explain this observation by

    suggesting that advertising also has a persuasive role. Specifically, advertisers use

    advertising to communicate messages designed to raise the consumers willingness to

    pay for their product. It is in this sense that advertising persuades a potential buyer that

    there is greater benefit from the product than he previously believed.

    A key difference between these two roles is that, with informative advertising, a

    consumers knowledge of the product (existence, price, where to buy, etc.) is updated

    upon seeing the advertisement, while the consumers fundamental preferences remain

    unchanged. In contrast, a persuasive advertisement affects a consumers preference for

    the product.

    Complementary advertising involves the related notion that advertising provides an

    image that complements the physical characteristics of the product.10For instance,

    consider a television commercial that shows a famous basketball player wearing a

    particular brand of footwear. Such an advertisement might give a teenager a chance to

    enjoy an association with the famous player whenwearing the shoes. The teenager then

    accrues an added benefit from this association beyond any inherent quality

    characteristics of the shoe itself. The seller may accordingly charge a premium for the

    product in order to capture this added value.

    Closely related to complementary advertising is its ability to facilitate social

    interactions within consumer segments. To illustrate, suppose a man smokes, and he

    wants to smoke what other men smoke. Perhaps even more, he would rather not smoke

    something that women smoke. If there are several brands of cigarettes and men do not

    knowwhat their peers are smoking, then theywill make a guess among existing brands.

    If, on the other hand, a cigarette brand Y designs and airs advertising that appeals only

    to men, then men conclude that brand Y is for them. In addition, although women also

    see this ad, women do not buy brand Y, and men know this. Hence all men coordinate

    on the right brand. This coordination role of advertising was first noted by Chwe11

    and, while it is a compelling explanation for the prominence of advertising for

    conspicuously consumed products, it has not yet received a great deal of attention by

    economists.

    10. SeeGary S. Becker &KevinM.Murphy, A Simple Theory of Advertising as a Good or Bad, 108 Q. J.

    ECON. 924 (1993).

    11. Michael Chwe, Believe the Hype: Solving Coordination Problems with Television Advertising

    (University of Chicago Department of Economics, Working Paper, 1998).

  • 520 ISSUES IN COMPETITION LAW AND POLICY

    Given the different types of advertising and the different types of products, it is not

    surprising that different products are associated with different levels and types of

    advertising. For example, products that are pure search goods, such as homogeneous

    products that are easily graded (such as crude oil), are observed to have much lower

    levels of advertising than experience goods.12While it remains to be fully tested,

    products for which the persons utility depends on others tastes may be subject to more

    image advertising than experience goods or search goods for which there is repeat

    purchasing and only the purchasers utility is at issue. However, these types of

    generalities may not hold in particular circumstances because firms can convey

    information and brand image to consumers using other forms of promotion, such as sales

    support, product packaging, and trial sampling. Moreover, because consumers have

    diverse preferences, different advertising and promotional strategies may be used to

    target distinct types of consumers.

    2.2. Advertising as a signal

    While advertising may involve the straightforward provision of information that

    underlies the notions of informative, persuasive, and complementary advertising, some

    economists have explored the possibility that advertising may provide consumers with

    valuable information beyond its explicit content by providing consumerswith a signal

    about the quality of the product. According to this part of the economics literature, the

    level of advertisingnot the content of the advertisingsignals consumers that a

    particular product is of a particular quality. Specifically, when it is more beneficial for

    high-quality sellers to advertise than low-quality sellers, firms that supply high-quality

    products are expected to undertake more advertising and thus advertising intensity can

    signal product quality. However, economists have come to recognize that the accuracy

    of the signal depends on the market context.13The roles defined above are a useful

    starting point to analyze the antitrust aspects of advertising. It is possible, however, to

    extend these roles on more microeconomic foundations. In this section, I consider one

    more view to give a broader perspective: the signaling role of advertising. Because the

    remainder of the chapter does not rely on this section, it can be skipped without loss of

    continuity.

    The persuasive role of advertising assumes that consumer preferences are subject to

    change and that affected consumers are unable to detect the persuasive intention of the

    advertising firm. Such an assumption might be difficult to maintain if consumers are

    rational. Any seller of an experience good, for instance, may claim that its product is

    high quality, regardless of the true quality level. A rational consumer then should

    consider all persuasive messages meaningless.

    I offer an explanation of how persuasive advertising can credibly communicate a

    products quality to a rational consumer. Nelson was the first to suggest the signaling

    role of advertising.14To illustrate his argument, consider the case when sellers of an

    12. DOUGLAS F. GREER, INDUSTRIALORGANIZATION AND PUBLIC POLICY 127-29 (1992).

    13. JEAN TIROLE, THE THEORY OF INDUSTRIALORGANIZATION 116-26 (1994).

    14. Phillip Nelson, Advertising as Information, 82 J. POL. ECON. 729 (1974). For formal extensions of

    Nelsons idea, see PaulMilgrom& John Roberts, Price and Advertising Signals of Quality, 94 J. POL.

  • ADVERTISING AND COMPETITION 521

    experience good cannot make credible claims about high quality; a low-quality seller

    loses little by claiming its quality is high. A seller of high-quality experience goods can,

    however, signal its quality by spending a sufficient amount on advertising. Suppose

    consumers become repeat customers only if they enjoy high quality upon the first trial.

    Due to repeat sales, the high-quality seller has more potential profit than a low-quality

    imitator. In order to credibly convince the consumer it is high quality, the seller can

    publicly spend off or burn some of these future profits by advertising to such an extent

    that a low-quality producer would find it unprofitable to imitate. The rational consumer

    observes this seller spending lots of money on advertising and concludes that it is

    offering a high-quality product. It is worthwhile to note that the advertising message

    itself is irrelevant beyond the cost to provide it. As long as consumers know howmuch

    money was burned. Hence, a widely publicized charitable donation can also be a

    credible signal in the same way as a costly advertising campaign.

    The signaling theory offers an alternative to the persuasive advertising theory when

    trying to explain why one observes certain types of persuasive advertising that contains

    little direct information. To the extent high levels of advertising signal higher quality,

    the mere act of advertising conveys reliable quality information to consumers and thus is

    consistent with the observation that famous brands of cars, dish detergent, and other

    goods with experience attributes are heavily advertised on television and contain little

    hard information other than look how much money Im spending on advertising.

    One still has difficulty using the signaling argument to explain all forms of

    persuasive advertising. Productsfor example, popular brands of cola and beerhave

    long been in existence, and it is likely that most people have experienced them at some

    point or another. The signaling story, therefore, is an unlikely role for the ubiquitous

    advertising for these popular brands given that most people have tasted them and

    evaluated their true quality. As a result, the signaling role of advertising has been more

    commonly attributed to new product launches.15

    The quality signaling role of advertising has received some, but limited, empirical

    support. The strongest support comes from experimental marketing studies.16Caves

    and Greene, on the other hand, find few correlations between advertising outlays and

    Consumer Reports ratings of quality.17

    3. The firms advertising decision

    Advertising is a business activity firms presumably choose to improve their profits

    through its effect on consumer demand. Specifically, the information provided by

    advertising may increase sales volume and permit price increases, both of which will

    benefit firms in the form of increased revenues. However, advertising is a costly activity

    ECON. 796 (1986); Richard Kihlstrom&Michael Riordan, Advertising as a Signal, 92 J. POL. ECON.

    427 (1984); and Benjamin Klein & Keith B. Leffer, The Role of Market Forces in Assuring

    Contractual Performance, 89 J. POL. ECON. 615 (1981).

    15. SeeMilgrom & Roberts, supra note 14.

    16. Amna Kirmani, The Effect of Perceived Advertising Costs on Brand Perceptions, 17 J. CONSUMER

    RES. 160 (1990).

    17. Richard Caves & David Greene, Brands Quality Levels, Prices and Advertising Outlays: Empirical

    Evidence on Signals and Information Costs, 14 INTL J. INDUS. ORG. 29 (1996).

  • 522 ISSUES IN COMPETITION LAW AND POLICY

    and, as a result, choosing the optimal amount of advertising requires balancing its costs

    and benefits. Economists have developed a useful framework for assessing the trade-off

    between advertisings costs and benefits. I explore this framework below in a classical

    model set forth by Dorfman and Steiner.18

    The model allows us to focus on the firms incentive to advertise with respect to

    demand conditions and its pricing decision. The firm faces a demand function,

    ( , )q D p A! , which reflects the quantity demanded as function of price, p , and its

    spending A on advertising. I assume 2 2/ 0 /D p D p" " # # " " to reflect a downward

    sloping (and convex) demand curve and 2 2/ 0 /D A D A" " $ $ " " to reflect the notion that

    advertising increases demand for the product at a decreasing rate. Note that our

    reduced-form specification of demand permits us to be agnostic with respect to the

    views of advertising discussed above. What is important is that advertising simply

    affects market demand, and I do not account for its specific impact on consumer

    information or preferences.

    The firm chooses p and A in order to maximize its profits:

    ( , ) ( ) ( , )p A p c D p A A% ! & & (1)

    where 0c $ denotes the marginal cost of the product. Under our assumptions, the

    following two first-order conditions define the optimal decision of the firm:

    ( , ) ( , )( , ) ( ) 0

    p A D p AD p A p c

    p p

    %" "! ' & !

    " "(2)

    ( , ) ( , )( ) 1 0

    p A D p Ap c

    A A

    %" "! & & !

    " "(3)

    These equations depict the optimizing condition of equating marginal revenue to

    marginal cost with respect to price and advertising, respectively. By manipulating the

    equations, I can interpret them differently. For example, define the price elasticity of

    demand as ( / )( / )p p q D p( ) " " , multiply Equation (2) by pq( , and rearrange to get

    1

    p

    p c

    p (

    & &! (4)

    This states that the optimal relative price margin, or percent contribution margin, is

    inversely related to the value of price elasticity. Consistent with intuition, inelastic price

    elasticity leads the firm to set high margins.

    Now consider the advertising choice. First note that we can define the advertising

    elasticity of demand as ( / )( / )A

    A q D A( ) " " , which states the percent increase in sales

    for a 1 percent increase in advertising. Multiply Equation (3) by /Aq p( , substitute in

    Equation (4), and rearrange to get

    18. Robert Dorfman & Peter O. Steiner, Optimal Advertising and Optimal Quality, 44 AM. ECON. REV.

    826 (1952).

  • ADVERTISING AND COMPETITION 523

    A

    p

    A

    pq

    (

    (!&

    (5)

    Expressed this way, Equation (5), known as the Dorfman-Steiner equation, has a

    convenient interpretation. At the optimum p andA, the advertising to sales ratio is equal

    to the ratio of advertising elasticity to price elasticity. This suggests that the firm will

    advertise more whenever demand is very responsive to advertising (i.e., highA

    ( ). This

    helps to explain, for example, why there is interest from brand advertisers to advertise to

    children and young adults, whose preferences are highly malleable and influenced by

    advertising. Conditions in the commercial media industry (e.g., television or radio) can

    conceivably affect this advertising effectiveness as well.19

    Equation (5) further holds that the firm will advertise more if demand is relatively

    price-insensitive (low | |p( ). Intuitively, a firm facing a less elastic demand obtains

    higher margins from each additional consumer. This gives the firm a bigger incentive to

    use advertising to generate new customers. Given that automobiles had contributions

    margins over 15 to 20 percent in the latter part of the twentieth century,20Equation (5)

    appears consistent with the observation that the Big 3 domestic automakers were

    among the top ten advertisers in the United States during that time.21

    Note that I have not discussed how advertising may affect price elasticity p( . We

    can relate advertisings effect on price elasticity to the two views on advertising, as

    discussed in Section 2. If, under an informative role, advertising generates additional

    consumers or makes them more aware of market prices, it would lead to higher

    elasticities. Alternatively, under the persuasive view, consumers become more

    committed to a particular brand, and as a result elasticity is lower.

    Finally, note that factors affecting elasticities on the right-hand side of Equation (5)

    affect optimal advertising and price jointly. For example, the state of the commercial

    media industry, television or radio, could conceivably alter a firms ability to

    communicate with the market and thereby elasticity of advertising A( , therebyaffecting

    the optimal choice. To illustrate, suppose that a new health study reveals enormous

    benefits for ingredients found in some breads. If this has a decreasing effect on the price

    elasticity for certain breads, then Equation (4) predicts an increase in the margin for

    bread and Equation (5) predicts increases in advertising as well. Makers of the healthful

    bread, seeing higher marginal benefits from sales, use advertising to generate them.

    The central lesson from this analysis is that a firms advertising decision involves a

    trade-off and, more importantly, this trade-off can very well depend on other factors

    under the firms control, most notably price. This fact has important empirical

    implications, especially when looking to the data for causal relationships between

    advertising and price. This issue arises in Sections 4.3 and 4.4.

    19. See Anthony Dukes, Media Concentration and Consumer Product Prices, 44 ECON. INQUIRY 128

    (2006).

    20. See F.M. SCHERER, INDUSTRY, STRUCTURE, STRATEGY, AND PUBLIC POLICY ch. 8 (1996); Steven

    Berry, James Levinsohn&Ariel Pakes, Automobile Prices inMarket Equilibrium, 60 ECONOMETRICA

    889 (1995).

    21. 100 Leading National Advertisers, ADVERTISINGAGE, June 25, 2007.

  • 524 ISSUES IN COMPETITION LAW AND POLICY

    The preceding model involves a number of simplifying assumptions that affect the

    results. For example, it assumes away any strategic interactions among two or more

    advertising firms. I address this specifically in the next section. The preceding analysis

    also ignored the possibility that advertising may have lagged effects, whichwould affect

    the calculation of the revenue effects.22For example, the incentive tomorrow depends

    on the durability of yesterdays advertising. This issue has implications for antitrust

    when evaluating the extent to which there is long-run advertising capital that serves as

    a barrier to entry. This issue is discussed later in Section 4.4.

    4. Advertising and competition

    The Dorfman-Steiner analysis of advertising behavior is not well-suited for

    providing insights into the strategic interplay between competing firms. As such, the

    model does not show how firms vary their advertising and prices in response to changes

    in other firms advertising. I now turn to a discussion of strategic interactions between

    firms. One model considers the interaction of firms advertising strategies and why

    firms might want to achieve a consensus to reduce advertising. A secondmodel focuses

    on using advertising to differentiate a firms product so that rivals products are viewed

    as more distant substitutes.

    4.1. Interaction of competitive advertising strategies

    In the previous analysis, it is appropriate to think of advertising as a way that a firm

    can increase market demand. However, when a firm faces competition from existing

    rivals or potential entrants, it will recognize that advertising may not only increase

    general market demand but also increase the demand for the advertisers product at the

    expense of its competitors. I will consider two models that recognize both the ability to

    divert customers from rivals and the fact that firms will realize that rivals will react to

    changes in advertising strategy.

    To illustrate the economic incentives that are related to advertising that diverts sales

    from competitors, I start with a simple game played by two firms. Assume that these

    firms face a total market of 1,000 consumers. Either firm can choose one of two

    strategies: to advertise or not to advertise. Without advertising, firms split the market

    and each obtain 500 customers. If firms face marginal cost of $1 and their optimal price

    is 2$!p , then they each earn profits of $500, less fixed costs, which we can ignore.

    Now suppose that a firm can invest $100 in advertising to obtain 250 additional

    customers. If one firm advertises and the other does not, then the advertising firm earns

    revenue of $750 ($1 750* ) less advertising cost for a profit of $650. The

    nonadvertising firm is left with 250 customers and a profit of $250. If, however, the

    other firm also decides to advertise, then it gets 250 additional customers, neutralizing

    the original loss of 250, and the market is again equally split. In this case, both firms

    earn $500 less advertising costs, for a total of $400. Using these calculations, this

    advertising game can be represented by the matrix in Figure 1. Note that each firmhas a

    22. Marc Nerlove & Kenneth Arrow, Optimal Advertising Policy under Dynamic Considerations, 29

    ECONOMICA 129 (1962).

  • ADVERTISING AND COMPETITION 525

    strategic incentive to advertise. No matter what Firm 2 does, it is best for Firm 1 to

    advertise; similarly for Firm 2. This leads to an equilibrium in which both firms

    advertise. The unfortunate consequence for both firms is that they are worse off than if

    they both did not advertise. Thus, the ability to advertise can create a prisoners

    dilemma in industries where advertising is effective for business stealing.

    Note that I assumed that prices stay constant before and after advertising. The

    prisoners dilemma becomes even more pronounced if advertising leads to lower prices.

    One might anticipate this situation whenever consumers view products as relatively

    undifferentiated but have imperfect information about competing prices. If search costs

    are nontrivial, uninformed consumers may stop at the first seller they find. Knowing

    this, the seller can then charge higher than competitive prices. Without advertising,

    therefore, each participating firm can enjoy a set of loyalhigh-payingcustomers. If

    price advertising is possible, however, a firm could easily acquire a big jump in revenue

    by targeting a rivals loyal customers and advertising a slightly lower price. If all firms

    adopted this strategy, one would expect prices and profits to fall. That is, the payoffs in

    the equilibrium outcome (Advertise, Advertise) would be even lower than $400.

    The discussion above points to a potential benefit to firms if they could somehow

    commit themselves to not advertise. One way that firms might try to reduce competitive

    advertising is to use a common marketing agency to control the level of advertising.

    Another way is to induce regulated limits on advertising as has been done for

    professional services such as lawyers and doctors. Another possibility, which occurs in

    markets where advertising strategy in one period may depend on what happened in

    earlier periods (which are modeled as repeated games), is to undertake disciplinary

    advertising levels whenever rivals cheat by doing more advertising than was agreed

    (possibly implicitly) upon.

    4.2. Use of advertising to differentiate products

    Competitive incentives to advertise need not always lead to business stealing

    problems for firms. In some cases, advertising can serve to differentiate products so that

    consumers view the products as more distant competitors, reducing the cross-elasticity

    of demand between the products. Such a situation may arise under the complementary

    role of advertising discussed above. Recall that under this role, it is advertising images

    that are sold along with the product. As a result, competing firms can choose images

    that appeal to segments of the market to insulate their product to some extent from the

  • 526 ISSUES IN COMPETITION LAW AND POLICY

    pricing of potentially substitutable products, perhaps even creating a separate relevant

    product market.23

    To illustrate the economic incentives to undertake this type of strategy, consider the

    following advertising game played by two firms: Both firms sell colas that are otherwise

    similar in taste. A set of 1,000 consumers are fully familiar with the two brands. If the

    firms do not advertise, they split the market at the competitive price of $2. Given a

    marginal cost of $1, each firm obtains $500 profit. Suppose that consumers can be

    divided into two groups: young and old. Further suppose that Firm 1 can appeal to

    young people through its advertising images at a cost of $100. If this segment becomes

    more loyal, Firm 1 can raise its price from $2 to $3, giving profit of $900

    ($(3 1) 500 100& * & ). What is the consequence to Firm 2? Given that Firm1 has raised

    its price, the residual demand facing Firm 2 is less elastic. Firm 2 can then raise its price

    to $2.50 even though it does not advertise. Its profit in this case is $750

    ($(2.5 1) 500& * ). Now suppose that Firm 2 decides to advertise. Then the price effect

    is doubled because of its effect on Firm 1s demand. Consequently, when both firms

    advertise, prices go up to $4, leading to profits of $1,400. Clearly, the outcome with

    both firms advertising is the equilibrium of this game (summarized in Figure 2) and, in

    contrast to the previous situation, makes firms better off than with no advertising.

    The preceding discussion illustrates theoretically howpersuasive advertising can be a

    means to relax price competition. Section 4.1, in contrast, illustrated the opposite

    outcome for informative advertisingnamely, that advertising could facilitate lower

    prices. While these results point in opposite directions with respect to competitive

    outcomes, it is important to bear in mind that they are not contradictory. Rather, they

    illustrate the need for caution when applying a uniform role for advertising for the

    purposes of assessing its impact on competition.24

    4.3. Advertising and competitive outcomes: empirical findings

    Based on our theoretical discussions above, some questions emerge. First, does there

    exist a causal relationship between advertising and competitive market outcomes? In

    23. The antitrust authorities sometimes recognize narrow product markets that are based on product

    differentiation. For example, the antitrust agencies have found a separate superpremium ice cream

    market. See Complaint at IV, Nestle Holdings, Inc., FTC Dkt. No. c-4082 (June 25, 2003).

    24. For accessible and illustrative examples of how and when differentiation is facilitated by advertising,

    see David A. Soberman, The Role of Differentiation in Markets Driven by Advertising, 45 CAL.

    MGMT. REV. 130 (2003).

  • ADVERTISING AND COMPETITION 527

    answering this question, economists have focused on the relationship between

    advertising and prices. Specifically, this research attempts to determine whether firms

    ability to advertise causes higher or lower prices. In this section, I examine the current

    state of empirical research on advertising and prices. Unfortunately, it does not take us

    far. The problem is either that much of the data is too specialized or that the studies

    suffer from methodological difficulties inherent in advertising research. That is not to

    say one has nothing to learn from the body of empirical findings. However, one should

    avoid overgeneralizing their results.

    Though early studies have found a positive link between advertising and product

    prices,25one cannot be certain that advertising caused higher prices. Recall from our

    analysis in Section 3 that high margins induce the firm to advertise more since its

    benefits are greater than with lowmargins. This means that the reverse or neutral case is

    also plausible. That is, we cannot rule out the possibility that high prices cause more

    advertising, or that some common underlying demand process is driving both high

    prices and high advertising.

    Therefore, at best, we can offer the following empirical test: if advertising facilitates

    competition, then it should cause prices to fall. However, establishing causality is not

    simple and cannot be done adequately from a simple cross-section of industry prices and

    advertising spending. Some studies have circumvented this causality problem by

    exploiting natural experiments by which some external process (such as a legal

    restriction) prevented advertising in some geographical region or during some period in

    time. Benham, for example, showed that the price of eyeglasses was higher in states

    where optometrists were forbidden to engage in price advertising.26Similarly, Glazer

    examined prices of several grocery items before, during, and after the 1978 newspaper

    strike in New York City.27He found that prices were higher during the strike when

    stores could not communicate prices to consumers through newspaper ads. And, more

    recently, Milyo and Waldfogel examined the impact of the removal of a Rhode Island

    ban on liquor stores that advertised the price of alcoholic beverages.28They found that

    prices fell after the ban was removed by the Supreme Court in 1996.

    These studies support the view that price advertising leads to more competitive

    outcomes. Because price advertising informs consumers of available prices, sellersmust

    compete more aggressively on price. One must bear in mind, however, that these

    studies had a specific feature in common: they all involved price advertising among

    retailers who carried similar product assortments. This is a consistent fit with the

    informative role discussed in Section 2 and one should avoid generalizing this regularity

    to other forms of nonprice advertising.

    For the case of nonprice advertising, there is some experimental evidence that it

    reduces consumers price sensitivity and, thus, may lead to higher prices. For example,

    25. See F.M. SCHERER&D. ROSS, INDUSTRIALMARKET STRUCTURE AND ECONOMIC PERFORMANCE

    (1990); Lester Telser, Advertising and Competition, 72 J. POL. ECON. 573 (1964).

    26. Lee Benham, The Effect of Advertising on the Price of Eyeglasses, 15 J.L. & ECON. 337 (1972).

    27. Amihai Glazer, Advertising, Information, and PricesA Case Study, 19 ECON. INQUIRY 661 (1981).

    28. JeremyMilyo & Joel Waldfolgel, The Effect of Price Advertising on Prices: Evidence in the Wake of

    44 Liquormart, 89 AM. ECON. REV. 1081 (1999).

  • 528 ISSUES IN COMPETITION LAW AND POLICY

    Krishnamurthi and Raj studied a split-cable television experiment in which consumer

    panels were shown differing amounts of advertising.29The main finding was that

    nonprice advertising for a well-established brand decreased consumers price sensitivity.

    Under the persuasive role, this sort of advertising helps the firm position its product by

    differentiating it vis--vis competing brands. A behavioral interpretation is that the

    advertisements nonprice content distracts consumer attention away fromprice.30Given

    this result, it is important to bear in mind that even if nonprice advertising leads to

    higher prices, it does not automatically imply a reduction in consumer welfare. In

    particular, nonprice content may, in fact, enhance the consumers value of the product

    under the complementary view of advertising.

    In addition to the controlled experimental studies, there is one additional studyworth

    noting from the cigarette industry. Cigarette advertising on television, arguably

    considered as nonprice advertising, was banned in the United States in 1970. Eckard

    used this ban as a natural experiment on the competitive aspect of nonprice

    advertising.31In contrast to the above experimental studies, his analysis found that the

    price-cost margins of major cigarette firms were higher after the television commercial

    ban.

    In sum, the empirical results on advertising and competition are tenuous.

    Nevertheless, there is evidence suggesting that the ability of firms to use informative

    price advertising leads to more competitive outcomes. There is also evidence that

    noninformative advertising may lower consumers price sensitivity, but its general effect

    on competition is ambiguous.

    4.4. Advertising, concentration, and barriers to entry

    Economists have long theorized about the possibility that advertising by incumbent

    firms may create barriers to entry by potential rivals. One theory suggests that

    advertising is a means to communicate or signal its ability to drive out potential

    competitors should they enter.32Another theory states that if advertising has long-run

    persuasive effects on consumers, then an incumbent can invest in advertising in order to

    tighten its grip on consumers, thereby imposing additional costs on any potential

    entrant.33The notion that advertising is an investment and may have a long-term effect

    on consumers is referred to as goodwill capital. The latter theory has received the

    most attention by economists, especially with respect to finding empirical evidence

    29. Laksman Krishanmurthi & S.P. Raj, The Effect of Advertising on Consumer Price Sensitivity, 22 J.

    MARKETING RES. 119 (1985).

    30. Anil Kaul &Dick R.Wittink, Empirical Generalizations about the Impact of Advertising onSensitivity

    and Price, 14 MARKETING SCI. 151 (1995).

    31. E. Woodrow Eckard, Jr., Competition and the Cigarette TV Advertising Ban, 29 ECON. INQUIRY 119

    (1991).

    32. Kyle Bagwell & Gerry Ramey, Advertising and Pricing to Deter or Accommodate Entry When

    Demand is Unknown, 8 INTL J. INDUS. ORG. 93 (1990).

    33. Richard Schmalensee, Product Differentiation Advantages of Pioneering Brands, 72AM. ECON.REV.

    349 (1982); Avinash Dixit & Victor Norman, Advertising and Welfare, 9 BELL J. ECON. 1 (1978).

  • ADVERTISING AND COMPETITION 529

    supporting or refuting the use of advertising as a means to erect entry barriers.34In this

    section, I review these empirical findings.

    Many studies begin with the hypothesis that if advertising is a barrier to entry, then

    one should observe in industries with heavy advertising either (1) higher firm

    concentration, or (2) higher economic profits relative to industries with less advertising.

    Using cross-sectional interindustry data, early studies found little, if any, linear

    association between industry concentration measures and advertising intensity.35Later

    studies, however, recognized that cross-sectional data might not reveal advertisings

    goodwill effects which are built over time. Using 30 years of time-series data, Mueller

    and Rogers observed an increase in the concentration measures in consumer goods

    industries over the growth era of television advertising, i.e., from1947 to 1977.36While

    this effect was not present for industrial goods, they found that television advertising

    could explain a large portion of the change for consumer goods. It is not conclusive,

    however, whether television advertising caused increases in market power over this

    time.

    The 1970 ban on the television advertising of cigarettes in the United States,

    however, offered a natural experiment to test the hypothesis that advertising strengthens

    market power, as measured by firm concentration. Evidence from several studies of this

    event contradict this hypothesis.37In fact, Eckards analysis of cigarette industry data

    before and after the ban suggests that the elimination of television advertising increased

    industry concentration levels, which had been declining before the ban.38This analysis,

    as well as that by Holak and Reddy, further indicates that the 1970 advertising ban

    reduced brand switching.39

    All of this work suggests that there is little evidence of a linear and positive

    association between advertising and industry concentration. A good bit of work has

    been devoted to the possibility of a more complex, nonlinear association. Sutton, for

    example, suggest an inverted U-shaped relationship in which advertising intensities are

    positively associated with low degrees of concentration up to a point, after which there

    is a negative association.40One possible reason attributed to a drop-off in advertising in

    highly concentrated industries is based on the business stealing notion of competitive

    advertising. If there are fewer firms, then it is easier for them to cooperate in a less

    34. JOE BAIN, BARRIERS TO NEW COMPETITION: THE CHARACTER AND CONSEQUENCES IN

    MANUFACTURING INDUSTRIES (1956).

    35. See, most notably, WILLIAM COMANOR & THOMAS WILSON, ADVERTISING AND MARKET

    STRUCTURE (1974); and Nicholas Kaldor, The Economic Aspects of Advertising, 18REV. ECON. STUD.

    1 (1950).

    36. Willard F. Mueller & Richard T. Rogers, The Role of Advertising in Changing Concentration of

    Manufacturing Industries, 62 REV. ECON. & STAT. 89 (1980).

    37. See Eckard, supra note 31; Mark Mitchell & J. Harold Mulherin, Finessing the Political System: The

    Cigarette Advertising Ban, 54 S. ECON. J. 855 (1988).

    38. See Eckard, supra note 31.

    39. Id.; Susan Holak & Srinivas Reddy, Effects of a Television and Radio Advertising Ban: A Study of the

    Cigarette Industry, 50 J. MARKETING 219 (1986).

    40. See JOHN SUTTON, SUNK COSTS AND MARKET STRUCTURE (1991); John Sutton, Advertising,

    Concentration, and Competition, 84 ECON. J. 56 (1974).

  • 530 ISSUES IN COMPETITION LAW AND POLICY

    competitive advertising environment.41The overall body of evidence of the invertedU-

    shaped relationship is mixed, however.42

    What about the relationship between advertising and industry profit levels? Some

    empirical support for this may be found in the industry cross-sectional analysis of

    Comanor and Wilson,43which finds a significant and positive correlation between

    accounting profit rates and advertising to sales ratios. One important challenge to this

    analysis is whether the reported accounting profit rate is an unbiasedmeasure of the true

    profit rate. In particular, it has been shown that the accounting profit rate may overstate

    the true profit rate when advertising expenditures are inappropriately depreciated as

    capital investments.44As noted by Weiss, one may consider advertising spending as

    long-term investments in goodwill, an intangible notion of capital that exists in the

    form of long-term brand loyalty.45Ayanian takes this notion further and suggests that

    the rate at which goodwill capital decays, or depreciates, has dire implications for the

    relationship between incumbent profitability and advertising intensities.46

    Using

    advertising and accounting profit data from 39 firms over ten years, he estimates the

    depreciation rate of advertising and reevaluates the relationship between firms

    accounting profits and advertising. His analysis indicates thatwhen one accounts for the

    decay of advertising goodwill, the positive association between profits and advertising

    intensity disappears.

    The analysis of Ayanian has, itself, been challenged and economists remain unsure

    as to the true degree of bias in profit measures.47But even if one acceptsComanors and

    Wilsons measure of profits,48their cross-sectional data does not foreclose the

    possibility that profits and advertising are driven by the same, unobserved, process.

    As with advertising and concentration, the 1970 ban on cigarette advertising offered

    a natural experiment to assess causality of advertising and profits. The regressions of

    Mitchell and Mulerin indicate a significant increase in the stock prices of cigarette

    industry firms at the time of the ad ban.49They suggest that this increase reflects

    investors beliefs of future profitability of the cigarette firms due to reduced

    competition.

    In general, the body of empirical research offers little convincing evidence

    supporting the hypothesis that firms advertising intensity is positively related to

    industry concentration ratios or profits. The implication is that there seems to be little

    indirect evidence that there are barriers to entry in heavily advertised industries. Direct

    41. See Douglas F. Greer, Advertising and Market Concentration, 38 S. ECON. J. 19 (1971).

    42. See Bagwell, supra note 3.

    43. See COMANOR & WILSON, supra note 35; William Comanor & Thomas Wilson, The Effect of

    Advertising on Competition: A Survey, 17 J. ECON. LITERATURE 453 (1979).

    44. Harold Demsetz, Accounting for Advertising as a Barrier to Entry, 52 J. BUS. 345 (1979).

    45. Leonard Weiss, Advertising, Profits, and Corporate Taxes, 51 REV. ECON. & STAT. 421 (1994).

    46. Robert Ayanian, Advertising and the Rate of Return, 18 J.L. & ECON. 479 (1975).

    47. The nature of the debate revolves around estimating the depreciation rate of advertising goodwill,

    which depends directly on the duration of advertisings long-run effects on consumers. Clarks review

    of the empirical research suggests a duration interval of three to 15months. Darral Clark,Econometric

    Measurement of the Duration of Advertising Effect on Sales, 13 J. MARKETING RES. 345 (1976).

    48. See COMANOR&WILSON, supra note 35.

    49. SeeMitchell & Mulherin, supra note 37.

  • ADVERTISING AND COMPETITION 531

    evidence, however, might be found by examining actual entry decisions by generic drug

    manufacturers in the pharmaceutical industry. Scott-Morton examined 98 drugs that lost

    patent protection between 1986 and 1992 and estimated the factors that affected entry by

    generics.50She finds, in fact, that advertising may affect entry (either positively or

    negatively) when advertising is treated exogenously. However, the problem with the

    exogeneity assumption, she notes, is that if a market is sizable enough to enter, it is also

    worth advertising in. By treating advertising as endogenous for the incumbent, she finds

    the effects of advertising are insignificant for entry decisions. She concludes that brand

    advertising is not a barrier to entry in the United States pharmaceutical market.51

    While the empirical evidence from industry data does not support the notion that

    advertising is a barrier to entry, some survey and managerial research supports it. For

    example, according to surveys, product managers view advertising as a strategic tool to

    prevent competitive entry.52In addition, there are reports of incumbent brands using

    advertising copy intended to interfere with the advertisements of an entrant. Hilke and

    Nelson document a federal antitrust case in which the producers of Maxwell House

    brand coffee were accused of mimicking the advertising copy of new commercials by

    the entering brand, Folgers.53Behavioral studies in marketing offer support for the

    notion that the incumbent brand has the advantage over the entrant of being first in the

    consumers memory when faced with similar but competing advertisements.54

    In conclusion, there is a good bit of evidence that advertising is viewed as a possible

    means for an incumbent firm to thwart entry. However, evidence from actual industry

    choice data that advertising actually prevents entry is slim.

    5. Advertising and economic welfare

    Economists have also explored whether there is too much or too little advertising

    from the point of view of social welfare. At the simplest level, firms may have an

    incentive to invest in advertising to differentiate their product so that their pricing is

    insulated from rival prices. This private incentive may not align with the social value of

    the advertising, and, as a result, there may be too much advertising. On the other hand,

    firms that advertise may provide socially valuable information that expands the overall

    size of the product market, which will benefit rivals as well as themselves. Because an

    advertiser may not capture all of the benefits of its advertising, advertisers maynot have

    sufficient incentive to undertake as much advertising as is socially desirable. Given

    these (or similar) conflicting economic forces, economists have struggled to determine

    whether there is too much or too little advertising.

    50. Fiona M. Scott-Morton, Barriers to Entry, Brand Advertising, and Generic Entry in the U.S.

    Pharmaceutical Industry, 18 INTL J. INDUS. ORG. 1085 (2000).

    51. Id. at 1103.

    52. See David Bunch & Robert Smiley, Who Deters Entry? Evidence on the Use of Strategic Entry

    Deterrents, 74 REV. ECON. & STAT. 509 (1992).

    53. John C. Hilke & Philip B. Nelson, Noisy Advertising and the Predation Rule in Antitrust Analysis, 74

    AM. ECON. REV. 367 (1984).

    54. See Anand Kumar & Shanker Krishnan, Memory Interference in Advertising: A Replication and

    Extension, 33 J. CONSUMER RES. 602 (2004); Raymond R. Burke & Thomas K. Skrull, Competitive

    Interference and Consumer Memory for Advertising, 15 J. CONSUMER RES. 55 (1988).

  • 532 ISSUES IN COMPETITION LAW AND POLICY

    To better understand this debate, it is helpful to consider the welfare effects of

    advertising in the simple monopoly advertising model discussed above in Section 3. To

    start, we evaluate the case in which advertising is persuasive and leads to a market price

    increase.55Let 0 0( , )D p A denote the demand curve at an initial level of advertising. As

    before, the marginal cost of production is constant at 0c $ . Denote by 0p the

    monopolists optimal price, which leads to output 0 0 0 0( , )q D p A! , as depicted in

    Figure 3. Initial welfare is the sum of consumer and producer surplus, which is the area

    below the curve 0D and above the marginal cost line from 0 to 0q .

    I now consider the change in welfare after a marginal increase in advertising to

    1 0A A A! ' + . This increase in advertising shifts demand to 1 1( , )D p A . Recall that we

    are assuming the monopolists optimal price increases due to advertising: 1 0p p$ .

    Referring to Figure 3, we graphically assess the distribution of welfare change. The

    total change in welfare W+ due to the advertising increase is the area abde less the

    additional cost of advertising A+ . This is the additional surpluses (producer plus

    consumer) from the added consumption facilitated by the advertising. This welfare

    55. This analysis was originally contributed by Avinash Dixit and Victor Norman. See Dixit & Norman,

    supra note 33.

  • ADVERTISING AND COMPETITION 533

    change, gross A+ , can be dissected in two parts, areas gbde and abg, where the latter is

    only of second-order importance (on the same order as p q+ + ). This can be neglected

    for marginal changes in A (i.e., small A+ ).

    Also note that the additional profit to the monopolist, %+ , is the area obdefpp1 less

    the additional cost of advertising A+ . This, and the above discussion, allows us to

    (first-order) approximate the change in welfare as

    0W q p%+ , + & + (6)

    Since an optimizing monopolist will set the marginal benefit of advertising equal to

    its marginal cost, we have that 0%+ ! , leaving 0W+ # since 0p+ $ by assumption.

    Note that the monopolists and the social planners incentives are aligned with

    respect to costs, namely, A+ . However, for the monopolist, the private benefit of

    additional monopoly power exceeds the public benefit of additional consumption.

    Hence, the monopolist chooses socially excessive persuasive advertising.

    It can be shown that this result does not depend on the monopoly market structure

    assumed here.56In particular, as long as the firm has some degree of market power (i.e.,

    under imperfect competition) it will employ socially excessive levels of persuasive

    advertising.

    It is possible, however, to challenge this result on the assumed role of advertising.

    Recall that we measured welfare excluding the area between the demand curves

    northwest of af (denoted Z) because these consumers would already have bought before

    advertising. Measuring welfare in this way is appropriate only if the consumers

    represented by the demand curve 1D were in the market prior to advertising and thus

    were previously represented by 0D . If, however, we take a complementary role of

    advertising by supposing that consumers enjoy the brand associations that complement

    the actual product, then presumably all inframarginal consumers obtain added benefit

    from advertising. Therefore, welfare calculations in Equation (6) should include the

    area represented by area Z if advertising takes on a complementary role. This distinction

    of advertisings role is crucial and challenges the result that advertising is socially

    excessive. In particular, the size of area Z, depending on whether it is large or small

    relative to 0q p+ , will determine whether W+ is positive or negative. But determining

    this area requires us to make strong assumptions about the upper tail of the demand. As

    such, it is difficult to make decisive conclusions about the nature of market failure in the

    case of complementary advertising.

    The informative role poses another challenge to the excessive advertising result. To

    see this, suppose that advertising increases demand by informing a set of consumerswho

    would otherwise not be aware of the products existence. Then our measurement of the

    welfare effects must consider the added distributional benefits of advertising.57

    To illustrate, reconsider the monopoly situation above and suppose that at state 0 a

    set of n consumers are informed whose buying behavior is characterized by the demand

    given 0 0( , )D p A . Further suppose that, by increasing advertising by 0A+ $ , an

    56. See Dixit & Norman, supra note 33.

    57. This was first pointed out by Shapiro. SeeCarl Shapiro, Advertising andWelfare: Comment, 12BELL

    J. ECON. 749 (1980).

  • 534 ISSUES IN COMPETITION LAW AND POLICY

    additional set of people become informed. To make matters simple, suppose that these

    newly informed consumers are identical to the original group of n consumers. Then, the

    new demand is twice the original. That is, 1 0 0 0( , ) 2 ( , )D p A A D p A' + ! , which

    corresponds to a demand shift as illustrated in Figure 4. Since price elasticity of demand

    remains constant under this assumed shift, we know from our analysis in Section 3 that

    the monopolists optimal price remains at 0p .

    The welfare accounting from the previous case applies as before, except that nowwe

    include the surplus accruing those new consumers who would not have otherwise

    consumed before the advertising, which is measured by the area abd. Including this

    surplus, our welfare expression from Equation (6) gives

    0W q p abd%+ , + & + ' (7)

    As before, if the monopolist is profit maximizing with respect to advertising, then

    %+ is zero. Therefore, since price is constant ( 0p+ ! ), the second term is also zero.

    Hence, the change in welfare is positive: 0W abd+ , $ .

    This implies that the monopolist advertises too little relative to the social optimum.

    The additional benefit accruing to the newly informed consumers is not fully

    appropriated by the advertising firm. The monopolists optimal advertising level,

  • ADVERTISING AND COMPETITION 535

    therefore, is at a point where the marginal social benefit exceeds the marginal social

    costs.

    The reader might suspect that the simplifying assumption that 0p+ ! restricts

    generalizations of this result. But this is not the case. Even if the price were to increase

    from advertising ( 0p+ $ ), it is still possible for the net welfare change to be positive if

    the surplus to newly informed consumers, as measured by area abd, is sufficiently high

    relative to 0q p+ . If the optimal monopoly price falls after advertising, thereby

    alleviating monopoly pricing distortions, then the marginal welfare gain is even greater

    than area abd. Consequently, we have now a fairly general result: the monopolist

    provides a socially insufficient level of informative advertising.

    This market distortion occurs because the monopolist does not appropriate all the

    additional social benefits accruing from informing new consumers. This would not be

    the case, however, if the monopolist could price discriminate. For example, suppose the

    monopolist had the ability to target its advertising messages. The monopolist, in

    principle, could state different prices depending onwho receives the advertisement. By

    charging prices closer to consumers valuations, the monopolist internalizes more

    benefits of advertising. Practical difficulties aside, as the monopolists ability to price

    discriminate becomes more perfect, the above analysis implies that the optimally chosen

    level of advertising would approach the socially optimal level.

    In summary, the above analysis suggests that when advertising is purely persuasive,

    it tends to be socially excessive. On the other hand, the market level of informative

    advertising tends to fall short of the socially optimal level. Finally, ambiguity arises

    when determining the nature of market failure whenever advertising is viewed as

    complementary.

    The insights from our monopoly analysis can be extended to competitive settings by

    noting that, in general, strategic incentives will tend to increase market levels of

    advertising. For example, competition with informative advertising adds the business

    stealing motivation for advertising.58Hence, compared to competitive situations, the

    conclusions drawn from the monopoly analysis will tend to understate market level of

    advertising relative to the socially optimal level.

    Finally, it is important to point out that our analysis entirely neglected any social cost

    associated with bothersome or obtrusive advertising. An advertisement, even if

    informative, can impose a cost on the consumer not wishing to receive it. Unwelcome

    spam and commercial interruptions during ones favorite television program are

    examples of imposed nuisance costs on the recipient. And, because this cost is generally

    not borne by the advertiser, market distortions arise.

    6. Conclusion

    This chapter serves as an introduction to the economic analysis of advertising and

    competition. The intention is to provide an economic framework for evaluating the role

    58. Grossman and Shapiro show that informative advertising in a competitive setting can be socially

    excessive when the social cost of informing a consumer of an alternative product exceeds the

    consumers gain of obtaining a lower price. See Gene Grossman & Carl Shapiro, Informative

    Advertising with Differentiated Products, 51 REV. ECON. STUD. 63 (1984).

  • 536 ISSUES IN COMPETITION LAW AND POLICY

    of advertising with respect to market outcomes as well as for assessing the degree to

    which social and firm incentives are aligned. The reader should keep in mind that the

    analysis in this chapter leaves a lot of questions unanswered. While economic research

    on advertising continues, the summary below gives the main conclusions fromwhat has

    been learned to date.

    Economists have recognized that advertising is a complex process and that

    attributing a one-size-fits-all approach can be misleading when assessing the

    implications of advertising on competitive outcomes. For that reason, Section 2

    described various roles advertising might take and the industry conditions or product

    types for which each role is most appropriate. We also stressed that the typology of

    advertising roles described here, while useful, is not exhaustive. Nor are the roles

    exclusive; any given advertisement should not be seen as necessarily fulfilling exactly

    one role.

    Regardless of its role(s), we presume that advertising has positive effects on demand.

    The amount of benefit to a firm, however, depends on how much it advertises, not to

    mention a variety of consumer factors and the state of competition. Therefore, when

    choosing an amount of advertising, the firm must balance this benefit with the cost of

    advertising. Section 3 provided a framework that accounts for this economic trade-off.

    An important, but simple, lesson from that analysis of this trade-off is that demand

    factors, such as elasticity, may drive a firms choice of advertising levels and prices

    simultaneously. This issue, as discussed in Section 4, has implications for assessing a

    causal relationship between advertising intensity and price levels.

    Section 4 illustrated how the role of advertising has profound, but opposing,

    implications for how aggressively firms compete on prices. If advertisings role is

    clearinformative or persuasivethen its theoretical impact on price competition is

    also clear. However, as concluded fromSection 2, advertisings rolemaynot be so clear

    in practice. Therefore, I turned to the body of empirical research for somemore specific

    answers. Some important conclusions emerged:

    the ability of firms to use price advertising tends to lower product prices;

    there exists limited evidence that nonprice advertising lowers price elasticity;

    and

    stronger conclusions from empirical studies are severely weakened by data

    limitations.

    Section 4 also explored the hypothesis that advertising creates barriers to competitive

    entry, industry concentration, and above normal industry profits. The bodyof empirical

    research offered the following broad conclusions:

    there is little evidence that advertising causes firm concentration or that the

    ability to advertise ensures above normal industry profits;

    the empirical economic evidence that advertising creates barriers to entry is

    weak;

    behavioral evidence suggests that an incumbents brand is recalled from

    memory more often than an entrants when advertising messages are similar;

    and

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    business managers report in surveys that they view advertising as a potential

    entry deterrent.

    Finally, Section 5 analyzed the extent to which competitive market incentives align

    with social incentives. The theory predicted purely persuasive advertising tends to be in

    excess of the social optimum. However, this result becomes ambiguous under the

    complementary role of advertising. Finally, informative advertising levels may fall

    short of the social optimum. There is virtually no empirical research to help resolve

    much of this theoretical ambiguity.