Voice Picking Dematic[1]
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Transcript of Voice Picking Dematic[1]
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Creating Logistics Results
Pick-by-Voice:The paperless way to maximize order pickingproductivity, efciency, and accuracy
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Efcient pick sequences
By freeing the operators hands to
handle the stock items, Pick-by-Voice
ensures an ergonomic and efcient pick
sequence. With the need to handle
wireless data terminals and paper
lists eliminated, the order picker can
focus entirely on retrieving the required
items. No more manual keying of data
or time-consuming scanning of stock
locations. Instead, the instructions to
and responses from the picker are
entirely by voice. Delays caused by the
picker having to stop retrieving items
in order to enter data into a device
are a thing of the past. The operation
is streamlined and productivity
increases.
Hearing and speaking
Pick-by-Voice offers you numer-
ous advantages over conventio-
nal orderpicking methods such
as paper lists or wireless termi-
nals. Rather than communicating
visually via paper or computer
monitors, Pick-by-Voice relies
on voice instructions throughheadphones and a microphone.
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Voice-directed picking is
catching on:
Outstanding order-picking
performance
Efcient process
High accuracy
Faster ROI
Fewer order picking errors
Higher pick rates and reduced picking
errors are the principal advantages
of Pick-by-Voice as the technology
simplies the picking process while
signicantly increasing the picking
speed. Every required step in the
picking process is issued in easily
understandable and precise voice
instructions. The order picker has both
hands free and can concentrate entirely
on retrieving the items. Cumbersome
manipulation of paper or wireless
terminals is eliminated, reducing the
number of operational steps by up
to 30 percent and increasing pick
speeds accordingly.
The operator can now focus on es-
sential actions, substantially reducing
the error rate. Distracting auxiliary
activities such as data capture via
a wireless terminal or paper lists
are eliminated. Full attention can be
devoted to the picking process.
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Voice replaces scanning
Dematics Pick-by-Voice solution
renders manual scanners and order-
picking lists obsolete. The individual
process steps are communicated to
the stockroom employee by voice
instruction through headphones. These
instructions convey precise information
about the stock location, item and
quantity. The picker receives the
specic information for each process
step exactly when needed, and thus no
longer has to process too much data
at once. Check-digits at all storage
locations ensure that the correct
items are picked. This is an easy way
to maintain high picking accuracy,
minimizing the chance that the wrong
items will be retrieved. In addition,
Pick-by-Voice simplies the processitself: Retrieval of the stock item and
verication occur simultaneously. At
a point when conventional methods
would still require an entry into
the pick list or the data terminal, the
operator using Pick-by-Voice is already
en route to the next stock location.
Customized congurations
Pick-by-Voice from Dematic can be
easily tailored to the most diverseindividual project requirements.
Congurable task sequences, menus
and displays mean that the software
can be easily customized to meet
individual demands. As a result, all
process steps can be carried out in the
optimum sequence, ensuring maximum
efciency.
Simple integration
Unlike conventional systems, which
require pickers to undergo extensivetraining on use of the wireless
terminals, training for Pick-by-Voice is
minimal. And the need to deploy
additional personnel to process data
from the paper lists is also
Hands free
Pick-by-Voice has a proven track
record in industrial applications
as an innovative technology
thats easy to integrate into
existing system environments.
Pick-by-Voice solutions from
Dematic are based on robust
hardware designed for industrialuse, and on reliable and efcient
software. Pick-by-Voice com-
municates via WLAN and is
compatible with conventional
wireless data equipment.
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putting it into place is generally not
enough. Thats why, in implementing
Pick-by-Voice, Dematic focuses on
integrating existing processes and
reviewing processes that are down-
stream from order picking.
This holistic approach brings expanded
functionalities that add efciencies
above and beyond simply optimizing
the order-picking process. We call it
Logistics-by-Voice, which addresses
downstream functions such as the
production of documents and labels, as
well as order consolidation in the
shipping department. The picker is thus
able to complete the entire process
through voice control seamlessly
optimized and fully supported by the
capabilities of Pick-by-Voice.
Intelligent warehouse management
In addition to the actual order picking,
the system also performs important
tasks at the warehouse management
level, particularly in conguring and
optimizing pick sequences. At this
level, the system provides many
options that can be set according to
the needs of the individual customer.
These include criteria such as mapping
warehousing structures or taking time
standards or shift changes into con-
sideration as well as supply line control,
inventory support and personnel
management.
Using this criteria as the basis, the
most appropriate picking strategy can
be developed and optimum routes
planned. When it comes to taking full
advantage of a new technology, simply
eliminated. Pick-by-Voice users need
only about 15 minutes to generate a
personal voice prole. In addition, the
use of commonly understood words for
capturing the data rather than non-
intuitive function keys further reduces
the need for training.
Efcient reporting
An integrated reporting tool enables
you to have all process-critical para-
meters at your ngertips at all t imes.
Pick order sequences, status infor-
mation, time remaining until order
completion and productivity data of
individual picking zones can be ana-
lyzed at any time. The system gene-
rates the relevant statistics and reports
from stored, real-time data. This en-
ables you to assess the utilization and
efciency of the system in real time, a
huge advantage over the time-con-
suming conventional processes.
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Pick-by-Voice
Benets at a glance
Very low picking-error rate
Ergonomical operator procedures
(hands free, eyes free)
Productivity increases
High levels of operational safety
and reliability
Simple handling
Brief orientation time for employees
Highly adaptable to capacity
uctuations
Online communications and real-time
inventories
Fast amortization of investment
Effective auxiliary functions through
Dematic Pick-by-Voice software
Fast amortization
A signicant productivity in-
crease and reduced error rates
ensure that the investment in
Pick-by-Voice is swiftly amor-
tized often in less than one
year. Well be pleased to calcu-
late your concrete Return on
Investment. Just give us a call.
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Uptime Services your life-cycle
partner delivering value
Our customer services offer a wide
range of modular service products,
from 24-hour technical phone support
to complete technical operation of the
system. More than 600 employees
in 18 countries are at your service to
maximize the availability or uptime
of your system quickly, expertly, and
cost-effectively.
We would be pleased to advise you
on the choice of a suitable service
package. Our Uptime Solutions can
be exibly combined as needed and
can be guaranteed to provide optimum
protection at the best price right from
the very start.
Maintenance Services
Technical phone support
Spare parts services
Equipment condition assessment
Preventative maintenance
Scheduled repairs
Emergency service
Supplemental resident support
Equipment safety assessment
Training
Business Based Services
Resident services
Modernization and upgrades
Service consulting
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www.dematic.com/pbv
America
Dematic Corp.
507 Plymouth Avenue NE
Grand Rapids, Michigan 49505
USA
Phone: +1 877 725-7500
Fax: +1 616 913-7701
Europe
Dematic GmbH
Carl-Legien-Str. 15
63073 Offenbach
Germany
Phone: +49 69 8903-0
Fax: +49 69 8903-1299
Asia/Pacic
Dematic PTY Ltd.
24 Narabang Way
Belrose NSW 2085
Australia
Phone: +61 29486 5555
Fax: +61 29486 5511
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